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Social media in a crisis
- 6. ‘Social networking is a reward system for paying attention.’Staci D Kramer, The Guardian (It has already changed.)
- 11. Let’s get a few things straight So what does that mean to you?
- 20. The brand as publisher You are a publisher. Newsgather. Respond. Promote.
- 28. Be firm but polite. Don’t run off.But most of all, be prepared.