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What Business Are You Really
In?

 Or How Does Your Business
      Model Stack Up
     Jeryl Schreiner, D.Sc.
      Co-founder, Idea Foundry
       President, WillowRock
O ect i ves
 bj

      Describe How What’s Old is New
      Again
      Show that innovation is not exclusive
      to technologists
      Give you a Model to Innovate Your
      Business Model
      Help You See How Your Business
      Stacks up Against Investor
      Expectations
W ’s Your B ness M
 hat       usi    odel ?
Maybe Thi s I s Your B ness
                      usi
Model ?
A B ness M
   usi    odel I nnovat i on?
M , Too?
 e
A M?
 nd e
Even M ?
      e
What About Me?
O M e…
 ne or
Strange but True Business
Models …
Even Stranger Business Models
…
B Fi r st ,
              ut
What i f
             W DI
              hy o
Ther e I S
             C e So
              ar
N Business
 o
             Much about
Model …
             Business
             Models …
50+ companies in our portfolio




 42 new products
                                                       $30 Million raised
 launched in a variety
                                                       by our companies
 of markets
                                                       in 2007 alone


                                 Variety of Projects
                                 Beyond Pittsburgh
W ’s D f f er ent N ?
 hat  i            ow

  Investors are paying more attention than ever
  to startups' business models.
       “The current economic crisis
       marked the end of the Web
       2.0 era and the comeback of
       the “Business Model”.

       “The poor economic
       environment means even
       more emphasis will be placed
       on your business model.”

       “Things will get worse for
       companies with no real
       business model…”
W ’s D f f er ent N ?
 hat  i            ow

   Investors are paying more attention than ever to
   startups' business models.
        “… it will clean up a lot of the
        poor start-ups and deals that
        have taken place over the
        past few years.”

        “No longer will every web 2.0
        and general tech start-up be
        relevant…”

        “investors … looking for
        companies that they will
        really commit to for an
        extended period of time...”
W ’s t he D i ni t i on of a B ness
 hat       ef                 usi
Model ?
       In the most basic sense, a business model is
       the method of doing business by which a
       company can sustain itself -- that is, generate
       revenue.
       The business model spells-
       out how a company makes
       money by specifying where it
       is positioned in the value
       chain.
       Who has your money in their
       pockets? And How are you
       going to get it into your
       pocket
M Favor i t e B ness M
 y             usi    odel
D i ni t i ons
 ef

                 A business model continually
                 asks the question, “Does this
                 business make sense?”
                 A business model articulates
                 a company’s core logic to all
                 stakeholders.
B ness M
 usi    odel Model




      Operations         Value            Customer
      Framework       Framework          Framework




                   Financial Framework
Operations Framework           Value Framework          Customer Framework


              Core
                                                                  Connection
           Capabilities
                                      Product


Industry                                                                        Targeted
                       Core                             Pricing
 Depen-                                                                        Customers
                     Functions
 dencies


                                       Service
                                                                    Sales
            Suppliers
                                                                   Channel




                                                                  Revenues
                          Costs

                                  Financial Framework
Vi deo D st r i but i on I ndust r y M
        i                             odel (2000)
     Operations Framework                     Value Framework           Customer Framework
                                                                                  Connection
          Core Capabilities
                                                                                 • Marketing
          • Inventory
                                                                                 • Franchise
                                                    Product
            Management
                                                                                 • Penalties
          • Forecasting
                                                    Video
                                                    Titles
  Dependencies                                                                                   Target
                             Core Functions                            Pricing
                         • Title Bank                               • Per Rental                 Demo-
   • Change to           • Inventory                                • Subscriber                graphics
      Digital              Control                                    Programs
                                                    Service                                     By Locale
      Format
                                                   Timed
                 Suppliers                                                       Sales Channel
                                                   Rentals
                                                                                 • Video
                 • Studios                                                         Stores
                                                                                 • In Store

                                 Costs                                             Revenues
                             • New/Multi                                          • Rentals
                                                                                  • Sales
                               Titles
                                                                                  • Penalties
                             • Inventory
                                              Financial Framework
N fl i x C
 et       ase St udy
                                     N f l i x B ness M
                                      et        usi    odel
    O her Vi deo D st r i but or s
     t            i
       Value Framework                  Value Framework


                                             Product
            Product

            Video                            Video
            Titles                           Titles



                                             Servoce
            Service
                                          • No Late Fees
           Timed                          • Home
           Rentals                        Delivery
N fl i x C
 et       ase St udy
                                               N f l i x B ness M
                                                et        usi    odel
     O her Vi deo D st r i but or s
      t            i
         Customer Framework                     Customer Framework
                                                          Connection
                   Connection
                                                        • Plans
                  • Marketing
                                                        • Personal
                  • Franchise
                  • Penalties                             Favorites


                                                                         Target
                                  Target      Pricing
        Pricing
     • Per Rental                           • Subscrip
                                 Demo-
     • Subscriber                                                        Global
                                              -tion
                                graphics
       Programs
                                              Plans
                                By Locale

                                                         Sales Channel
                  Sales Channel
                  • Video
                                                        • Internet
                    Stores
                  • In Store
N fl i x C
 et       ase St udy
                                                     N f l i x B ness M
                                                      et        usi    odel
     O her Vi deo D st r i but or s
      t            i
       Operations Framework                          Operations Framework
                                                         Core Capabilities
            Core Capabilities
                                                         • Order
            • Inventory                                    Processing
              Management                                 • Shipping
            • Forecasting                                • Software Dev


    Dependencies                                 Dependencies                Core Functions
                               Core Functions
                                                                            • Database
                           • Title Bank
                                                • Leveraged
    • Change to                                                             • Distribution
                           • Inventory
                                                  DVD Format                  Mgmt
       Digital               Control
                                                                            • Online Sales
       Format

                                                                Suppliers
                   Suppliers
                                                         • Studios
                   • Studios                             • USPS
N fl i x C
 et       ase St udy
  O her Vi deo D st r i but or s
   t            i
                   Costs                             Revenues
               • New/Multi
                                                    • Rentals
                 Titles                             • Sales
               • Inventory                          • Penalties
                 Mgmt         Financial Framework




   N f l i x B ness M
    et        usi    odel
                  Costs                              Revenues
               • New
                                                    • Subscrip
                 Titles
               • Distribut                            -tions
                 ion         Financial Framework
N fl i x C
 et       ase St udy
      Operations Framework                      Value Framework          Customer Framework
                                                                                  Connection
          Core Capabilities
          • Order                                                                • Plans
            Processing
                                                                                 • Personal
                                                      Product
          • Shipping
                                                                                   Favorites
          • Software Dev                              Video
                                                      Titles
                              Core Functions                                                      Target
  Dependencies                                                         Pricing
                             • Database                              • Subscrip
 • Leveraged
                             • Distribution                                                       Global
                                                                       -tion
   DVD
                               Mgmt
                                                                       Plans
   Format                    • Online Sales           Service
                                                  • No Late Fees
                 Suppliers                                                        Sales Channel
                                                  • Online
                                                  Ordering
          • Studios                               • Home Delivery                • Internet
          • USPS


                  Costs                                                            Revenues

           • New Titles                                                           • Subscrip
           • Distribution                                                           -tions
                                               Financial Framework
DlC
el ase St udy
      Operations Framework            Value Framework           Customer Framework
        Core Capabilities                                                Connection
                                                                        • Marketing
        • Supply Chain
                                           Product
                                                                        • Order
          Mgmt
        • Assembly                                                      • Support
                                          Made to
                                          Spec PC’s
                                                                                        Target
 Dependencies        Core Functions                           Pricing
                     • Assembly
                                                            • Bundled
                     • Supply                                                         “Smarter”
 • Standards                                                  Pricing
                       Chain Mgmt                                                       Global
                     • Online Sales
                                           Service
             Suppliers                                                  Sales Channel
                                             PC
         • Component
                                          Servicing
           Manufacturers
                                                                        • Internet
         • FedEx, UPS, Mi
           crosoft

                            Costs                                         Revenues
                                                                         • Sales
                      • Subcom
                                                                         • Support
                        ponents
                      • Mfg
                                      Financial Framework
Your Case St udy
      Operations Framework             Value Framework         Customer Framework
         Core Capabilities                                              Connection

                                            Product




                                                                                       Target
  Dependencies        Core Functions                         Pricing




                                            Service
             Suppliers                                                 Sales Channel




                             Costs                                      Revenues



                                       Financial Framework
I nnovat i ng Your B ness M
                    usi    odel

                          Articulate Your
                          Business Using
                            the Model



                                                  Compare it to
                                                   the Norm or
          Validate
                                                    Competitor




               Examine Each
                                              Look for
                 Area for
                                            innovation
                Opportunity
Assess Your B ness M
             usi    odel

                   1. _____   6. _____
                   2. _____   7. _____
                   3. _____   8. _____
                   4. _____   9. _____
                   5. _____   10. _____
Top 10 Business Model Questions …

           Do your product and service fill an
      1.
           unserved or underserved market need?
           A. Our product is so innovative that our
              customers don’t even know they need it yet!
           B. We have some unique features/benefits and
              our technology is better
           C. We are solving this cumbersome problem in a
              new and innovative way …
Top 10 Business Model Questions
…

  2. Are your customers definable and
     identifiable?
    A. I wish
    B. Our product appeals to a wide and diverse
       variety of demographics and that makes our
       market expansive
    C. We have a clear model of our ideal prospects
       and have a unique way to find them
Top 10 Business Model Questions
…

  3. Does your pricing model maximize your
     customer relationship?
    A. We don’t charge anyone anything
    B. We have a time-of-sale price with a
       significant margin
    C. Our creative pricing model fits into our
       customers way of doing business, and
       provides us with cash both up front and on
       an annuity basis.
Top 10 Business Model Questions …

  4. What are the core functions of your
     operation?
    A. We can do anything!
    B. Product Development
    C. Our core functions center on innovative ways
       of delivering our Product and Services
       including…
Top 10 Business Model Questions
…

    5. How will you connect with your customers?
      A. Haven’t you ever seen Field of Dreams?
      B. We use Search Engine Optimization, traditional
         advertising vehicles and attend trade shows
      C. We maximize our customer reach through web
         and traditional advertising, and maintain
         unique relationships with those customers by …
Top 10 Business Model Questions
…

  6. What are your sources of
     revenue?
    A. For the foreseeable
       future, Investors!
    B. We have incredible profit margins
       on each sale.
    C. We have multiple sources of
       revenue including both direct and
       indirect sales and recurring
       revenue by …
Top 10 Business Model Questions
…

  7. What are your major costs?
    A. Office space and expense accounts
    B. People
    C. Research and Development for subsequent product
       lines once we are at break even.
Top 10 Business Model Questions
…

  8. What sales channels can you leverage?
    A. Only two people in the country are highly trained
       with the technical expertise needed to sell our
       product – and they both work for us!
    B. We have a direct sales force that can be easily
       expanded or contracted based on our sales plan
    C. We have innovative third party sales channel
       partners who are eager for our product, and we
       have talented sales managers who leverage selling
       agents relevant to the region and/or area of
       expertise
Top 10 Business Model Questions
…

       What are the core capabilities
  9.
       required for your company to operate
       and grow?
       A. Jim, Sue, and Ivan
       B. Software development
       C. We maintain a unique set of capabilities
          that allow us maintain our market
          position by …
Top 10 Business Model Questions
…

  10. What supplier relationships do you
      have or need to have?
    A. We don’t need anybody or anything!
    B. We have one critical supplier and they
       are committed for the next year.
    C. We have an inventive partnership with one
       supplier, and have custom arrangements with three
       other short term sources based on demand.
Assess Your B ness M
             usi    odel

                                   1. _____     6. _____
                                   2. _____     7. _____
                                   3. _____     8. _____
                                   4. _____     9. _____
                                   5. _____     10. _____


    Count the number of C’s & multiply by 2 =

    Count the number of B’s & multiply by 1 =

    Forget the A’s!                   Total =
I s Your Baby U y?
               gl




                           16 - 17
     18 - 20



                 14 - 15
I s Your Baby U y?
               gl




                 13 or less
Som O her M
    et     odel s &
R er ences
 ef

      WWW.WillowRockInc.com (Coming Soon)
      http://business-model-design.blogspot.com/
      http://1000ventures.com/ebooks/bec_mc_new_busi
      ness_models.html
      http://www.boardofinnovation.com/business-model-
      examples/
      OR Just Google “Innovative Business Models”
“This is not the end.
  It is not even the beginning of the end.
But it is, perhaps, the end of the beginning.”
              - Winston Churchill

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What Business Are You Really In (4 21 09)

  • 1. What Business Are You Really In? Or How Does Your Business Model Stack Up Jeryl Schreiner, D.Sc. Co-founder, Idea Foundry President, WillowRock
  • 2. O ect i ves bj Describe How What’s Old is New Again Show that innovation is not exclusive to technologists Give you a Model to Innovate Your Business Model Help You See How Your Business Stacks up Against Investor Expectations
  • 3. W ’s Your B ness M hat usi odel ?
  • 4. Maybe Thi s I s Your B ness usi Model ?
  • 5. A B ness M usi odel I nnovat i on?
  • 10. O M e… ne or
  • 11. Strange but True Business Models …
  • 13. B Fi r st , ut What i f W DI hy o Ther e I S C e So ar N Business o Much about Model … Business Models …
  • 14. 50+ companies in our portfolio 42 new products $30 Million raised launched in a variety by our companies of markets in 2007 alone Variety of Projects Beyond Pittsburgh
  • 15. W ’s D f f er ent N ? hat i ow Investors are paying more attention than ever to startups' business models. “The current economic crisis marked the end of the Web 2.0 era and the comeback of the “Business Model”. “The poor economic environment means even more emphasis will be placed on your business model.” “Things will get worse for companies with no real business model…”
  • 16. W ’s D f f er ent N ? hat i ow Investors are paying more attention than ever to startups' business models. “… it will clean up a lot of the poor start-ups and deals that have taken place over the past few years.” “No longer will every web 2.0 and general tech start-up be relevant…” “investors … looking for companies that they will really commit to for an extended period of time...”
  • 17. W ’s t he D i ni t i on of a B ness hat ef usi Model ? In the most basic sense, a business model is the method of doing business by which a company can sustain itself -- that is, generate revenue. The business model spells- out how a company makes money by specifying where it is positioned in the value chain. Who has your money in their pockets? And How are you going to get it into your pocket
  • 18. M Favor i t e B ness M y usi odel D i ni t i ons ef A business model continually asks the question, “Does this business make sense?” A business model articulates a company’s core logic to all stakeholders.
  • 19. B ness M usi odel Model Operations Value Customer Framework Framework Framework Financial Framework
  • 20. Operations Framework Value Framework Customer Framework Core Connection Capabilities Product Industry Targeted Core Pricing Depen- Customers Functions dencies Service Sales Suppliers Channel Revenues Costs Financial Framework
  • 21. Vi deo D st r i but i on I ndust r y M i odel (2000) Operations Framework Value Framework Customer Framework Connection Core Capabilities • Marketing • Inventory • Franchise Product Management • Penalties • Forecasting Video Titles Dependencies Target Core Functions Pricing • Title Bank • Per Rental Demo- • Change to • Inventory • Subscriber graphics Digital Control Programs Service By Locale Format Timed Suppliers Sales Channel Rentals • Video • Studios Stores • In Store Costs Revenues • New/Multi • Rentals • Sales Titles • Penalties • Inventory Financial Framework
  • 22. N fl i x C et ase St udy N f l i x B ness M et usi odel O her Vi deo D st r i but or s t i Value Framework Value Framework Product Product Video Video Titles Titles Servoce Service • No Late Fees Timed • Home Rentals Delivery
  • 23. N fl i x C et ase St udy N f l i x B ness M et usi odel O her Vi deo D st r i but or s t i Customer Framework Customer Framework Connection Connection • Plans • Marketing • Personal • Franchise • Penalties Favorites Target Target Pricing Pricing • Per Rental • Subscrip Demo- • Subscriber Global -tion graphics Programs Plans By Locale Sales Channel Sales Channel • Video • Internet Stores • In Store
  • 24. N fl i x C et ase St udy N f l i x B ness M et usi odel O her Vi deo D st r i but or s t i Operations Framework Operations Framework Core Capabilities Core Capabilities • Order • Inventory Processing Management • Shipping • Forecasting • Software Dev Dependencies Dependencies Core Functions Core Functions • Database • Title Bank • Leveraged • Change to • Distribution • Inventory DVD Format Mgmt Digital Control • Online Sales Format Suppliers Suppliers • Studios • Studios • USPS
  • 25. N fl i x C et ase St udy O her Vi deo D st r i but or s t i Costs Revenues • New/Multi • Rentals Titles • Sales • Inventory • Penalties Mgmt Financial Framework N f l i x B ness M et usi odel Costs Revenues • New • Subscrip Titles • Distribut -tions ion Financial Framework
  • 26. N fl i x C et ase St udy Operations Framework Value Framework Customer Framework Connection Core Capabilities • Order • Plans Processing • Personal Product • Shipping Favorites • Software Dev Video Titles Core Functions Target Dependencies Pricing • Database • Subscrip • Leveraged • Distribution Global -tion DVD Mgmt Plans Format • Online Sales Service • No Late Fees Suppliers Sales Channel • Online Ordering • Studios • Home Delivery • Internet • USPS Costs Revenues • New Titles • Subscrip • Distribution -tions Financial Framework
  • 27. DlC el ase St udy Operations Framework Value Framework Customer Framework Core Capabilities Connection • Marketing • Supply Chain Product • Order Mgmt • Assembly • Support Made to Spec PC’s Target Dependencies Core Functions Pricing • Assembly • Bundled • Supply “Smarter” • Standards Pricing Chain Mgmt Global • Online Sales Service Suppliers Sales Channel PC • Component Servicing Manufacturers • Internet • FedEx, UPS, Mi crosoft Costs Revenues • Sales • Subcom • Support ponents • Mfg Financial Framework
  • 28. Your Case St udy Operations Framework Value Framework Customer Framework Core Capabilities Connection Product Target Dependencies Core Functions Pricing Service Suppliers Sales Channel Costs Revenues Financial Framework
  • 29. I nnovat i ng Your B ness M usi odel Articulate Your Business Using the Model Compare it to the Norm or Validate Competitor Examine Each Look for Area for innovation Opportunity
  • 30. Assess Your B ness M usi odel 1. _____ 6. _____ 2. _____ 7. _____ 3. _____ 8. _____ 4. _____ 9. _____ 5. _____ 10. _____
  • 31. Top 10 Business Model Questions … Do your product and service fill an 1. unserved or underserved market need? A. Our product is so innovative that our customers don’t even know they need it yet! B. We have some unique features/benefits and our technology is better C. We are solving this cumbersome problem in a new and innovative way …
  • 32. Top 10 Business Model Questions … 2. Are your customers definable and identifiable? A. I wish B. Our product appeals to a wide and diverse variety of demographics and that makes our market expansive C. We have a clear model of our ideal prospects and have a unique way to find them
  • 33. Top 10 Business Model Questions … 3. Does your pricing model maximize your customer relationship? A. We don’t charge anyone anything B. We have a time-of-sale price with a significant margin C. Our creative pricing model fits into our customers way of doing business, and provides us with cash both up front and on an annuity basis.
  • 34. Top 10 Business Model Questions … 4. What are the core functions of your operation? A. We can do anything! B. Product Development C. Our core functions center on innovative ways of delivering our Product and Services including…
  • 35. Top 10 Business Model Questions … 5. How will you connect with your customers? A. Haven’t you ever seen Field of Dreams? B. We use Search Engine Optimization, traditional advertising vehicles and attend trade shows C. We maximize our customer reach through web and traditional advertising, and maintain unique relationships with those customers by …
  • 36. Top 10 Business Model Questions … 6. What are your sources of revenue? A. For the foreseeable future, Investors! B. We have incredible profit margins on each sale. C. We have multiple sources of revenue including both direct and indirect sales and recurring revenue by …
  • 37. Top 10 Business Model Questions … 7. What are your major costs? A. Office space and expense accounts B. People C. Research and Development for subsequent product lines once we are at break even.
  • 38. Top 10 Business Model Questions … 8. What sales channels can you leverage? A. Only two people in the country are highly trained with the technical expertise needed to sell our product – and they both work for us! B. We have a direct sales force that can be easily expanded or contracted based on our sales plan C. We have innovative third party sales channel partners who are eager for our product, and we have talented sales managers who leverage selling agents relevant to the region and/or area of expertise
  • 39. Top 10 Business Model Questions … What are the core capabilities 9. required for your company to operate and grow? A. Jim, Sue, and Ivan B. Software development C. We maintain a unique set of capabilities that allow us maintain our market position by …
  • 40. Top 10 Business Model Questions … 10. What supplier relationships do you have or need to have? A. We don’t need anybody or anything! B. We have one critical supplier and they are committed for the next year. C. We have an inventive partnership with one supplier, and have custom arrangements with three other short term sources based on demand.
  • 41. Assess Your B ness M usi odel 1. _____ 6. _____ 2. _____ 7. _____ 3. _____ 8. _____ 4. _____ 9. _____ 5. _____ 10. _____ Count the number of C’s & multiply by 2 = Count the number of B’s & multiply by 1 = Forget the A’s! Total =
  • 42. I s Your Baby U y? gl 16 - 17 18 - 20 14 - 15
  • 43. I s Your Baby U y? gl 13 or less
  • 44. Som O her M et odel s & R er ences ef WWW.WillowRockInc.com (Coming Soon) http://business-model-design.blogspot.com/ http://1000ventures.com/ebooks/bec_mc_new_busi ness_models.html http://www.boardofinnovation.com/business-model- examples/ OR Just Google “Innovative Business Models”
  • 45. “This is not the end. It is not even the beginning of the end. But it is, perhaps, the end of the beginning.” - Winston Churchill