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In-House SEO Strategies
Presented by:
James Loomstein, MBA
Digital Space Consulting

@jloomstein
Wait, About Me…

•  Digital	
  agency	
  with	
  over	
  10	
  years	
  experience	
  in	
  
content,	
  crea8ve,	
  communica8ons,	
  and	
  analy8cs	
  	
  
•  Passionate	
  about	
  the	
  tools,	
  pla>orms,	
  and	
  
technology	
  used	
  to	
  connect	
  and	
  engage	
  consumers	
  
•  Focused	
  on	
  empowering	
  brands	
  and	
  customers	
  by	
  
enabling	
  them	
  to	
  research,	
  relate	
  and	
  engage	
  with	
  
each	
  other	
  
•  Extensive	
  experience	
  in	
  local	
  search,	
  PPC,	
  SEO,	
  
conversion	
  op8miza8on,	
  targe8ng/segmenta8on,	
  
and	
  marke8ng	
  strategy	
  
@jloomstein
Enterprise Experience
Agency level

Client level

@jloomstein
So a long time ago (2011) it was like this…
Some	
  of	
  the	
  SEO	
  traffic	
  we	
  get	
  is	
  really	
  
valuable.	
  I	
  wonder	
  if	
  we	
  could	
  get	
  more.	
  

C-LEVEL PERSON
AT CORPORATE

SEO PERSON
I	
  can	
  help!	
  

Great.	
  Here	
  are	
  some	
  resources.	
  
Get	
  to	
  work.	
  

I’m	
  on	
  it!	
  Look	
  at	
  these	
  
ranking	
  reports!!!	
  

Whoa.	
  It’s	
  working!	
  We’re	
  gePng	
  more	
  traffic	
  for	
  the	
  
keywords	
  as	
  you	
  help	
  us	
  improve	
  rankings,	
  op8mize	
  
our	
  lis8ngs,	
  and	
  target	
  content..	
  

Let’s	
  invest	
  more.	
  
Agreed!	
  
Source: http://moz.com/rand/first-existential-threat-seo/

CLIENT
@jloomstein
And now it’s more like this…
I’ve	
  heard	
  good	
  things	
  about	
  SEO,	
  and	
  even	
  though	
  I	
  
can’t	
  tell	
  what’s	
  helping	
  us,	
  it	
  seems	
  like	
  organic	
  
search	
  is	
  a	
  good	
  channel.	
  Let’s	
  make	
  an	
  investment.	
  

C-LEVEL PERSON
AT CORPORATE

SEO PERSON
I	
  can	
  help!	
  

Great.	
  Here	
  are	
  some	
  resources.	
  
Get	
  to	
  work.	
  

OK,	
  here’s	
  the	
  deal.	
  We	
  really	
  can’t	
  tell	
  whether	
  
your	
  efforts	
  are	
  the	
  ones	
  driving	
  value,	
  or	
  if	
  the	
  
keywords	
  you’re	
  op8mizing	
  for	
  are	
  even	
  helping	
  
us.	
  

I’m	
  on	
  it!	
  	
  

But	
  the	
  rankings	
  are	
  clearly	
  
going	
  up	
  /	
  organic	
  search	
  is	
  
cri8cal	
  to	
  the	
  funnel.	
  

Yeah,	
  but	
  we	
  think	
  a	
  lot	
  of	
  that	
  is	
  probably	
  just	
  
branded	
  search	
  for	
  our	
  name.	
  

@jloomstein
And now it’s more like this…

SEO PERSON
But	
  the	
  traffic	
  is	
  going	
  to	
  pages	
  that	
  aren’t	
  ranking	
  for	
  
branded	
  terms	
  alone	
  –	
  some	
  of	
  that	
  has	
  to	
  be	
  coming	
  
from	
  non-­‐branded	
  keywords	
  that	
  I’ve	
  helped	
  with.	
  

C-LEVEL PERSON
AT CORPORATE

Well,	
  that	
  could	
  be	
  personaliza8on,	
  or	
  
localiza8on,	
  or	
  something	
  else	
  we	
  don’t	
  know	
  
about.	
  I’m	
  sorry,	
  but	
  we	
  need	
  to	
  invest	
  our	
  
budget	
  in	
  places	
  where	
  we	
  have	
  solid	
  data.	
  Can	
  
you	
  help	
  us	
  increase	
  our	
  Facebook	
  likes?	
  

You’re	
  making	
  a	
  terrible	
  
mistake.	
  	
  

@jloomstein
So what are we suppose to do now?
•  We	
  need	
  to	
  think	
  for	
  ourselves	
  	
  
•  Realize	
  the	
  data	
  we	
  need	
  –	
  we	
  already	
  have	
  
•  Understand	
  that	
  our	
  SEO	
  efforts	
  reach	
  is	
  far	
  greater	
  than	
  on-­‐page	
  and	
  off-­‐page	
  

Internal Technology

Product Technology

External Technology

- Competitive
intelligence
- Campaign Mgt.
- Dashboards
- SEO Analysis

- UGC

- Email

- Social features
- Digital products

-

Landing pages
Interactive page
Search ads
Mobile marketing

- Behavioral targeting
- Video

@jloomstein
What questions do we need to be asking?
INTERNAL LEVEL
• 
• 
• 
• 
• 
• 

How	
  do	
  we	
  train	
  and	
  support	
  our	
  internal	
  SEO	
  team?	
  
How	
  do	
  we	
  show	
  SEO	
  value	
  in	
  the	
  wake	
  of	
  con8nual	
  Google	
  algorithm	
  changes?	
  
How	
  can	
  we	
  show	
  value	
  to	
  other	
  parts	
  of	
  the	
  organiza8on?	
  	
  
What	
  should	
  we	
  be	
  measuring	
  and	
  who	
  should	
  reports	
  go	
  to?	
  	
  
What	
  sec8ons	
  of	
  our	
  site	
  are	
  working	
  harder	
  than	
  others?	
  	
  
How	
  can	
  we	
  improve	
  our	
  site	
  structure?	
  

• 
• 
• 

How	
  do	
  we	
  create,	
  organize,	
  and	
  distribute	
  our	
  content	
  strategy?	
  	
  
What	
  content	
  are	
  people	
  talking	
  about?	
  
Is	
  our	
  link	
  building	
  working?	
  	
  

ORGANIZATIONAL LEVEL
• 
• 
• 

?

?

Finding	
  the	
  right	
  skills	
  to	
  match	
  in-­‐house	
  experience	
  	
  
Conflic8ng	
  interest	
  and	
  struggles	
  for	
  budget,	
  work,	
  and	
  crea8ve	
  freedom	
  
Death	
  by	
  commi]ee	
  (“…..It	
  just	
  doesn’t	
  feel	
  right”)	
  	
  

@jloomstein
Think about how we need to THINK

LIKE A CONSUMER

LIKE OUR BOSSES

LIKE A SEARCH ENGINE

–  Relevant	
  pages	
  matched	
  
to	
  intent	
  	
  
–  Concise/organized	
  
naviga8on	
  
–  Quality	
  up	
  and	
  down	
  the	
  
page	
  	
  
–  Off-­‐site	
  valida8on	
  	
  
–  Search	
  pa]erns	
  	
  

–  Efforts	
  tracked	
  to	
  leads,	
  
sales,	
  calls,	
  downloads,	
  
etc.	
  
–  A]ribu8on	
  model	
  	
  
–  Conversion	
  path	
  	
  
–  Compe88ve	
  intelligence	
  
–  Is	
  this	
  is	
  the	
  best	
  place	
  to	
  
spend	
  my	
  dollar	
  
–  Is	
  my	
  boss	
  going	
  to	
  fire	
  
me	
  	
  

– 
– 
– 
– 
– 
– 
– 

Crawlability	
  	
  
NAP	
  cita8ons	
  	
  
Site	
  speed	
  	
  
Content	
  op8miza8on	
  
Link	
  velocity	
  	
  
Page	
  views	
  /	
  bounce	
  rates
	
  
Social	
  amplifica8on	
  	
  

@jloomstein
Dig deeper into our customer data
PAGE	
  LEVEL	
  TESTING	
  	
  
–  Find	
  a	
  product	
  	
  
–  Find	
  a	
  contact	
  form	
  
–  Read	
  a	
  review	
  
–  Download	
  a	
  
whitepaper	
  	
  

DIGITAL	
  AUDITS	
  	
  
–  Direct	
  visits	
  	
  
–  Referral	
  sites	
  	
  
–  PPC	
  traffic	
  	
  
–  Conversion	
  
path	
  
–  Heatmaps	
  	
  
–  Site	
  goals	
  	
  

PERSONA	
  DEVELOPMENT	
  	
  
–  Time	
  of	
  day	
  
–  Loca8on	
  
–  Top	
  content	
  
–  Demographic	
  	
  
–  Referral	
  traffic	
  	
   –  Conversion	
  
–  Social	
  engagement	
   path	
  
–  Top	
  pages	
  visited	
   –  Likes/dislikes	
  	
  
–  Search	
  intent	
  	
  

Tools for audits/personas

@jloomstein
Build the right toolbox

Business

Insights

SEO

Highrise	
  

Pocket	
  

SpyFu	
  

Whitespark	
  

LinkChecker	
  

Basecamp	
  

Trello	
  

Moz	
  

Hi]ail.com	
  

Xenu	
  

Join.me	
  

Callrail	
  

Fliptop	
  

MySeoTool.com	
  

SEOQuake	
  	
  

Evernote	
  

HipChat	
  	
  

Rapleap	
  

Screaming	
  Frog	
  

PageSpeed	
  Insights	
  	
  

Rappor8ve	
  

Boomerang	
  

CrazyEgg	
  

Moz	
  /	
  Mozbar	
  

Majes8c	
  SEO	
  Plugin	
  	
  

Followerwonk	
  

Google	
  /	
  Bing	
  
Webmaster	
  Tools	
  

WooRank	
  

Builtwith.com	
  

@jloomstein
Get MORE out of your in-house team
Focus	
  on	
  content	
  

Determine	
  which	
  sec8ons	
  of	
  
your	
  site	
  are	
  working	
  harder	
  
than	
  others	
  

Hierarchy,	
  landing	
  pages,	
  category	
  
pages,	
  clicks	
  to	
  content,	
  alt	
  text,	
  
clean	
  URLs	
  

evergreen	
  vs.	
  local

Review	
  internal	
  search	
  data	
  

Op8mize	
  page	
  structure	
  	
  

Learn	
  what	
  pages	
  people	
  are	
  
talking	
  about	
  	
  

Inves8gate	
  your	
  link	
  building	
  	
  

Conversion	
  tracking

Build	
  on	
  what’s	
  working	
  /	
  
improve	
  on	
  what’s	
  worth	
  
improving	
  on	
  

@jloomstein
What to remember
Select high value
activities – then stay
organized and ontrack

Executing the same
strategy as your
competitor will not make
you successful

Instead, find out
what your competitor
isn’t doing, and do it
better

The research tools you
need are already in your
hands

REMEMBER
Realize that not every
page is an SEO landing page

TAKE AWAYS

-­‐	
  Use	
  Google	
  Analy8cs	
  (Conductor,	
  BrightEdge,	
  etc.)	
  to	
  drive	
  SEO	
  decisions	
  
-­‐	
  Always	
  be	
  able	
  to	
  8e	
  your	
  ac8vity	
  back	
  to	
  revenue	
  
-­‐	
  Keep	
  reports	
  simple,	
  clear,	
  concise,	
  brief	
  and	
  persuasive	
  
-­‐	
  SEO	
  is	
  as	
  much	
  art	
  as	
  science	
  	
  
@jloomstein
What 2014 holds
• 
• 
• 
• 
• 

Redistribu8on	
  of	
  influence	
  and	
  the	
  further	
  integra8on	
  of	
  search	
  and	
  social	
  
Rise	
  of	
  the	
  marke8ng	
  technologist	
  	
  
Adop8on	
  of	
  agile	
  methodologies	
  into	
  marke8ng	
  opera8ons	
  and	
  management	
  	
  
More	
  educa8on	
  from	
  the	
  ground	
  up	
  
Pla>orm	
  partnerships	
  	
  

@jloomstein
Stay Smart
SEO	
  
	
  
	
  

Keyword	
  
Research	
  
	
  
Code	
  
	
  
Industry	
  
Trends	
  	
  
	
  

@jloomstein
Stay Smart

Join local
organizations

Sponsor
events

Attend
conferences

@jloomstein
Set your in-house teams up for success
Track to metrics that
matter

Complete digital
audits

Create platform
partnerships

Build customer
personas

Stop chasing shiny
objects

Educate & Evangelize
from the ground up

Build on what’s working – improve upon what is worth improving upon
Con8nually	
  RATE	
  your	
  site.	
  Keep	
  it:	
  	
  

Reliable	
  	
  
Authorita8ve	
  	
  
Trustworthy	
  	
  
Engaged	
  	
  
@jloomstein
Digital Space Consulting
Create. Connect. Engage.

	
  

Thank	
  You.	
  
@jloomstein
Contact Information

DigitalSpaceConsulting.com
James@digitalspaceconsulting.com
Linkedin.com/in/Jloomstein
Slideshare.net/jloomstein/presentations
Twitter.com/jloomstein
@jloomstein

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In-House SEO Strategies

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  • 2. Wait, About Me… •  Digital  agency  with  over  10  years  experience  in   content,  crea8ve,  communica8ons,  and  analy8cs     •  Passionate  about  the  tools,  pla>orms,  and   technology  used  to  connect  and  engage  consumers   •  Focused  on  empowering  brands  and  customers  by   enabling  them  to  research,  relate  and  engage  with   each  other   •  Extensive  experience  in  local  search,  PPC,  SEO,   conversion  op8miza8on,  targe8ng/segmenta8on,   and  marke8ng  strategy   @jloomstein
  • 4. So a long time ago (2011) it was like this… Some  of  the  SEO  traffic  we  get  is  really   valuable.  I  wonder  if  we  could  get  more.   C-LEVEL PERSON AT CORPORATE SEO PERSON I  can  help!   Great.  Here  are  some  resources.   Get  to  work.   I’m  on  it!  Look  at  these   ranking  reports!!!   Whoa.  It’s  working!  We’re  gePng  more  traffic  for  the   keywords  as  you  help  us  improve  rankings,  op8mize   our  lis8ngs,  and  target  content..   Let’s  invest  more.   Agreed!   Source: http://moz.com/rand/first-existential-threat-seo/ CLIENT @jloomstein
  • 5. And now it’s more like this… I’ve  heard  good  things  about  SEO,  and  even  though  I   can’t  tell  what’s  helping  us,  it  seems  like  organic   search  is  a  good  channel.  Let’s  make  an  investment.   C-LEVEL PERSON AT CORPORATE SEO PERSON I  can  help!   Great.  Here  are  some  resources.   Get  to  work.   OK,  here’s  the  deal.  We  really  can’t  tell  whether   your  efforts  are  the  ones  driving  value,  or  if  the   keywords  you’re  op8mizing  for  are  even  helping   us.   I’m  on  it!     But  the  rankings  are  clearly   going  up  /  organic  search  is   cri8cal  to  the  funnel.   Yeah,  but  we  think  a  lot  of  that  is  probably  just   branded  search  for  our  name.   @jloomstein
  • 6. And now it’s more like this… SEO PERSON But  the  traffic  is  going  to  pages  that  aren’t  ranking  for   branded  terms  alone  –  some  of  that  has  to  be  coming   from  non-­‐branded  keywords  that  I’ve  helped  with.   C-LEVEL PERSON AT CORPORATE Well,  that  could  be  personaliza8on,  or   localiza8on,  or  something  else  we  don’t  know   about.  I’m  sorry,  but  we  need  to  invest  our   budget  in  places  where  we  have  solid  data.  Can   you  help  us  increase  our  Facebook  likes?   You’re  making  a  terrible   mistake.     @jloomstein
  • 7. So what are we suppose to do now? •  We  need  to  think  for  ourselves     •  Realize  the  data  we  need  –  we  already  have   •  Understand  that  our  SEO  efforts  reach  is  far  greater  than  on-­‐page  and  off-­‐page   Internal Technology Product Technology External Technology - Competitive intelligence - Campaign Mgt. - Dashboards - SEO Analysis - UGC - Email - Social features - Digital products - Landing pages Interactive page Search ads Mobile marketing - Behavioral targeting - Video @jloomstein
  • 8. What questions do we need to be asking? INTERNAL LEVEL •  •  •  •  •  •  How  do  we  train  and  support  our  internal  SEO  team?   How  do  we  show  SEO  value  in  the  wake  of  con8nual  Google  algorithm  changes?   How  can  we  show  value  to  other  parts  of  the  organiza8on?     What  should  we  be  measuring  and  who  should  reports  go  to?     What  sec8ons  of  our  site  are  working  harder  than  others?     How  can  we  improve  our  site  structure?   •  •  •  How  do  we  create,  organize,  and  distribute  our  content  strategy?     What  content  are  people  talking  about?   Is  our  link  building  working?     ORGANIZATIONAL LEVEL •  •  •  ? ? Finding  the  right  skills  to  match  in-­‐house  experience     Conflic8ng  interest  and  struggles  for  budget,  work,  and  crea8ve  freedom   Death  by  commi]ee  (“…..It  just  doesn’t  feel  right”)     @jloomstein
  • 9. Think about how we need to THINK LIKE A CONSUMER LIKE OUR BOSSES LIKE A SEARCH ENGINE –  Relevant  pages  matched   to  intent     –  Concise/organized   naviga8on   –  Quality  up  and  down  the   page     –  Off-­‐site  valida8on     –  Search  pa]erns     –  Efforts  tracked  to  leads,   sales,  calls,  downloads,   etc.   –  A]ribu8on  model     –  Conversion  path     –  Compe88ve  intelligence   –  Is  this  is  the  best  place  to   spend  my  dollar   –  Is  my  boss  going  to  fire   me     –  –  –  –  –  –  –  Crawlability     NAP  cita8ons     Site  speed     Content  op8miza8on   Link  velocity     Page  views  /  bounce  rates   Social  amplifica8on     @jloomstein
  • 10. Dig deeper into our customer data PAGE  LEVEL  TESTING     –  Find  a  product     –  Find  a  contact  form   –  Read  a  review   –  Download  a   whitepaper     DIGITAL  AUDITS     –  Direct  visits     –  Referral  sites     –  PPC  traffic     –  Conversion   path   –  Heatmaps     –  Site  goals     PERSONA  DEVELOPMENT     –  Time  of  day   –  Loca8on   –  Top  content   –  Demographic     –  Referral  traffic     –  Conversion   –  Social  engagement   path   –  Top  pages  visited   –  Likes/dislikes     –  Search  intent     Tools for audits/personas @jloomstein
  • 11. Build the right toolbox Business Insights SEO Highrise   Pocket   SpyFu   Whitespark   LinkChecker   Basecamp   Trello   Moz   Hi]ail.com   Xenu   Join.me   Callrail   Fliptop   MySeoTool.com   SEOQuake     Evernote   HipChat     Rapleap   Screaming  Frog   PageSpeed  Insights     Rappor8ve   Boomerang   CrazyEgg   Moz  /  Mozbar   Majes8c  SEO  Plugin     Followerwonk   Google  /  Bing   Webmaster  Tools   WooRank   Builtwith.com   @jloomstein
  • 12. Get MORE out of your in-house team Focus  on  content   Determine  which  sec8ons  of   your  site  are  working  harder   than  others   Hierarchy,  landing  pages,  category   pages,  clicks  to  content,  alt  text,   clean  URLs   evergreen  vs.  local Review  internal  search  data   Op8mize  page  structure     Learn  what  pages  people  are   talking  about     Inves8gate  your  link  building     Conversion  tracking Build  on  what’s  working  /   improve  on  what’s  worth   improving  on   @jloomstein
  • 13. What to remember Select high value activities – then stay organized and ontrack Executing the same strategy as your competitor will not make you successful Instead, find out what your competitor isn’t doing, and do it better The research tools you need are already in your hands REMEMBER Realize that not every page is an SEO landing page TAKE AWAYS -­‐  Use  Google  Analy8cs  (Conductor,  BrightEdge,  etc.)  to  drive  SEO  decisions   -­‐  Always  be  able  to  8e  your  ac8vity  back  to  revenue   -­‐  Keep  reports  simple,  clear,  concise,  brief  and  persuasive   -­‐  SEO  is  as  much  art  as  science     @jloomstein
  • 14. What 2014 holds •  •  •  •  •  Redistribu8on  of  influence  and  the  further  integra8on  of  search  and  social   Rise  of  the  marke8ng  technologist     Adop8on  of  agile  methodologies  into  marke8ng  opera8ons  and  management     More  educa8on  from  the  ground  up   Pla>orm  partnerships     @jloomstein
  • 15. Stay Smart SEO       Keyword   Research     Code     Industry   Trends       @jloomstein
  • 17. Set your in-house teams up for success Track to metrics that matter Complete digital audits Create platform partnerships Build customer personas Stop chasing shiny objects Educate & Evangelize from the ground up Build on what’s working – improve upon what is worth improving upon Con8nually  RATE  your  site.  Keep  it:     Reliable     Authorita8ve     Trustworthy     Engaged     @jloomstein
  • 18. Digital Space Consulting Create. Connect. Engage.   Thank  You.   @jloomstein