Strategic Data Managment lauches new service offering. Check out website at sdmindy.com

1. Small and medium enterprises (SMEs) follow a sensible “lean and
mean” model of business. They maintain a bare bones staff and
operate on frugal budgets to get the job done. Bottom line
contribution is key and the main concern. IT Departments are too
often reacting to problems instead of planning for solutions. The
cost of this approach is often not realized until years after IT
solutions are installed.
Virtual IT
Strategic Data Management’s (SDM) approach is to leverage our expertise to drive value and
reduce cost of your technology investments. Via our “Virtual IT” service, we provide SMEs the services
of an experienced IT leader who can drive IT decisions that provide real value to your organization,
while providing best of breed managed services. With years of experience, the Virtual IT Department
will fit in seamlessly to your organization while keeping the strategic technology interests of your
business in mind.
“We design proactive IT solutions to meet the needs of the business at an affordable price. Our
customers can leverage our “Virtual CIO” network and our best of breed managed services partners to
reduce the cost of their IT investments.” says SDM President James Jordan.
The services provided by SDM’s Virtual IT service include:
Managed Services
User Desktop and Server help desk support
Desktop and Server Backups
Server monitoring and OS patching
Desktop and Server antivirus and web filtering protection
Professional Service
Network design and installations
Strategic Technology planning
Technology assessment and roadmap
Technology budgeting
Vendor negotiation and management
Business continuity planning
Security assessment and design
Temporary or permanent IT staff
WE’VE WORKED WITH A DIVERSE CUSTOMER BASE. HOW CAN WE HELP YOU?
Website: www.sdmindy.com
Phone: 317-219-0428

2. Solutions that work for your business.
OUR MANAGED SERVICES:
Help Desk Support: Traditionally, the choice was difficult: Do you add staff and build an
infrastructure to implement your own help desk service, or do you forgo this potentially expensive
option due to cost, but at the risk of user satisfaction? Now, there’s no longer a need to choose. The
Help Desk managed services from SDM make the decision simple and cost-effective by providing an
affordable, scalable, highly technical call center that allows you to lower operating expenses while
providing your users with quality product support. By using the SDM Help Desk, you can provide your
end-user customers with 24/7 technical support on software and hardware products from certified,
frontline-support technicians — without draining your resources.
Backups: Lost files and computer downtime caused by user error and corrupted tape drives occur
regularly and are the source of significant — but often hidden — business costs. In addition, restoring
data from tape can take an inordinate amount of time and sometimes even fail, causing a direct
impact to the business. Making sure your data is always available is challenging. Resources are
limited. Your data and systems keep growing. You deal with constant glitches and ever-more-
stringent regulation. We eliminate these problems. Your backup and recovery become fast, secure,
and compliant. SDM’s data protection solutions let you backup and restore data quickly and manage
everything easily. From a single office to a global enterprise, you choose the options that fit your
business.
Network and Server monitoring and patching: SDM provides your business with the peace of
mind that your network and servers are under a watchful eye and are monitored 24/7. Our service
provides the tools to effectively manage, patch, and monitor your network and servers, alerting
when problems occur. Our engineers have access and tools necessary to resolve most problems
remotely. If we cannot resolve the problem remotely we will follow a customer specific predefined
escalation procedure.
Antivirus and Web filtering: Your business needs effective, reliable protection from spam,
spyware, viruses and phishing attacks. It doesn't need more administrative headaches. Internet
threats are rapidly increasing in number, complexity and effectiveness, putting businesses that rely
on email and the Internet at risk. The SDM Internet Defense Service works at the network perimeter
to identify, quarantine, block and strip suspect email messages, or web threats before they can
enter your network infrastructure. It also blocks access to inappropriate websites and prohibits
outbound delivery of messages with inappropriate content. Disaster Recovery, Archiving and Email e-
discovery are additional options that can be added to the service.
Contact us today to discuss how our Virtual IT service can help your company save money and
increase reliability that will aid in weathering this economic crisis and let you focus on Job#1.
WE’VE WORKED WITH A DIVERSE CUSTOMER BASE. HOW CAN WE HELP YOU?
Website: www.sdmindy.com
Phone: 317-219-0428