.

1. Building What’s On
on the V&A website
@evaliparova @V_and_A

2. How to build new things using old things
@evaliparova @V_and_A

3. Hello.
@evaliparova @V_and_A

4. Our digital vision is to
bring the V&A to life online

6. Why are we doing this?
Chapter 1
@evaliparova @duncangough

10. add Galaxy basket

12. Chapter 2
@evaliparova @duncangough
How does it work?

13. Stuff happens in Galaxy 🍫 >>
⏰ overnight sync >>
Stuff happens in Magento ❗>>
Publish to What’s On >>
User sees event on old What’s On 👀 >>
Click to buy 💰 >>
Magento pages ❗ >>
order confirmation page 💥 >>
Galaxy has to give Magento a blessing 🙏 >>
User gets an email with tickets 🎫

14. Stuff happens in Galaxy 🍫. >>
⏰ overnight sync >>
Stuff happens in Magento ❗ >>
⏰ another overnight sync >>
Stuff gets edited/ published in Tycho 🐶 >>
User sees event on new What’s On 👀 >>
Click to buy💰>>
Reskinned Magento pages ❗ >>
Reskinned order confirmation page 💥 >>
Galaxy has to give Magento a blessing 🙏 >>
User gets an email with tickets 🎫

15. Stuff happens in Galaxy 🍫. >>
⏰ overnight sync >>
Stuff happens in Magento ❗ >>
⏰ another overnight sync >>
Stuff gets edited/ published in Tycho 🐶 >>
User sees event on new What’s On 👀 >>
Click to buy💰>>
Reskinned Magento pages ❗ >>
Reskinned order confirmation page 💥 >>
Galaxy has to give Magento a blessing 🙏 >>
User gets an email with tickets 🎫

16. Don’t fuck it up*
* Golden rule at the V&A that no one talks about but everyone agrees

17. Bookings flow, 2017.
© Victoria and Albert Museum

18. Bookings flow, 2017.
© Victoria and Albert Museum
New APIExisting API
Ticketing platform Ecommerce platform
Content
management system

19. Chapter 3
@evaliparova @duncangough
But why?

20. No idea how the data logic works across systems.
We depend on others to access Galaxy.
There’s only one test Galaxy environment.
We don’t know what happens on ecommerce pages.

21. Chapter 4
@evaliparova @duncangough
Why is it so complicated?

22. Contact Centre.
Marketing.
Membership.
Learning.
CRM.
Third party.
Digital Media.
IT.

23. Taking the tech team to Contact Centre
Galaxy training with Amrita
Stefanie works with all systems
Testing 23 event scenarios
Open surgery sessions
User testing

24. Tycho needs live data.
@evaliparova

25. Chapter 5
@evaliparova @duncangough
Are we there yet?

26. Bookings flow, 2017.
© Victoria and Albert Museum
New API
Publish to new
What’s On
vam.ac.uk/whatson2
(hidden)
Publish to old What’s On
vam.ac.uk/whatson
Make
active

30. No idea how the data logic works across systems.
We depend on others to access Galaxy.
There’s only one test Galaxy environment.
We don’t know what happens on ecommerce pages

31. Bookings flow, 2017.
© Victoria and Albert Museum
Publish to new
What’s On
vam.ac.uk/whatson2
(hidden)
Go to test pages
to check out
thirdpartydev.co.uk/
whatson2/5431

32. The Reveal approach
Content migration
Tycho UAT
Reload of test Magento event IDs
Variable pricing scope change
Gift Aid scope change
End to end UAT
Redirects
Reveal new What’s On

33. No downtime
at launch.
@evaliparova @duncangough

34. Chapter 6
@evaliparova @duncangough
Lessons learned

35. 1) Crack the logic
and share it
@evaliparova @duncangough

36. 2) Build a community
around the product
@evaliparova @duncangough

37. 3) Reveal and not
launch the product
@evaliparova @duncangough

38. Thank you.
@evaliparova