This document is a resume for Jiby J. Manuel, who has over 12 years of experience successfully delivering complex technology projects and programs. He has managed distributed teams with budgets over $30 million. His strengths include rescuing troubled projects, implementing best practices, and consistently delivering projects on time and under budget. He has extensive experience across various industries including finance, payments processing, and technology.

1. "Consistently delivering successful projects and programs since 2000, by doing whatever it takes”
JIBY J. MANUEL, PMP, CSP
Cell: +1 (312) 515-4734. E-mail: jiby.manuel@comcast.net
Professional Summary
• Over 12 years experience delivering complex technology solutions and 9 years experience managing business
critical Programs and Projects. As Subject Matter Expert, volunteered in over 5 PMI item writing workshops for
authoring questions for the PMP, Scheduling & Risk Management Credential Examinations
• Extensive experience in managing initiatives for Credit Card, insurance, access/convenience check processing,
electronic/ACH payments, Auto Loans, Money Markets, Corporate/Investment Banking, Fixed Income
Derivatives, e-commerce, point of sale, systems integration and migration.
• Managed distributed project teams with a mix of offshore, near-shore and on-site resources; with sizes of over
100 and budgets > $30 MM.
• Strengths include rescuing troubled projects, implementing structured program/project management processes,
implementing best practices and recommending process improvements, PMO implementation consulting and
consistently delivering high impact and high visibility projects within budget, schedule and quality constraints.
• Critical thinker and problem solver with good relationship building skills - establish trusted relationship with
vendors, partners and establish good rapport with project customers, business groups and technical team.
• Full lifecycle Project & Program management using a variety of methodologies including - traditional waterfall or
phased, iterative and Agile.
Professional Experience
Sr. Project Management Consultant, Capital One, Inc, Richmond July 2008 – Nov 2009
• Responsible for providing leadership to full lifecycle initiatives with impacts across multiple LOB’s.
• Served as a key subject matter expert in developing training material for Project Managers and Agile
Coaches across the organization and as a mentor for new Project Management resources.
• Entrusted with rescuing two troubled initiatives and driving them to successful completion through
strategic planning and direction setting.
• Successfully delivered a program with a 3-month deadline to migrate a payment disbursement
solution that processes $800 MM in payments, from a supplier that was going out of business and
thus mitigating compliance and customer impacts.
• Orchestrated the successful delivery of a project scoped with remediation of an unstable imaging and
archiving system and thus mitigated further financial loss and legal impacts.
• Responsible for managing the pre-feasibility effort in re-architecting the On Demand solution by
organizing and facilitating a workshop involving a team of IBM and Capital One resources including
architects, subject matter experts and senior leaders.
• High visibility business critical initiatives with project budgets > $ 1MM and team sizes > 95 were
consistently delivered on time and budget.
• Successfully delivered on schedule and ~15% under budget a loss mitigation project to realize a
perceived annual benefit of over $30 MM.
• Used effective project risk management techniques to successfully deliver a CLIP with an estimated
NPV of over $100 MM ahead of schedule.
Sr. Project Management Consultant, Genworth Financial, Richmond July 2007 – July 2008
• Consulted on strategic planning and execution of PMO implementation in the company.
• Responsible for bringing rigor and structure to project management and successfully delivering an
initiative for a unified security model that was lacking direction for over 2 years. Realized a benefit of
75% reduction in operating costs, increased security and maintainability.
• Facilitated workshops to garner support for changes being introduced in organization from senior
leadership and other stakeholders.
• Responsible for several ‘Firsts’ in Genworth, including using agile methodology to deliver projects,
using engineering best practices including promoting use of design patterns, refactoring, continuous
integration, pair programming and beta testing to enlist end users to support testing of the products in
development and also to mitigate the risk of resistance to accept the completely redesigned product.
• Responsible for redesign and delivery of a product that replaced two existing website used by LTC
agents by addressing the major dis-satisfiers and thus realizing sales lift over 5%.
Jiby J. Manuel Page 1 of 2 12/11/2009

2. "Consistently delivering successful projects and programs since 2000, by doing whatever it takes”
Sr. Project/Program Management Consultant, Capital One, Inc, Richmond Oct 2005 – June 2007
• As program and project manager was responsible for providing leadership, planning, tracking and
management of scope, budget, schedule, resources, communication and risks to ensure successful
delivery of multiple full life cycle initiatives.
• Entrusted with managing relationship with vendors and key financial partners during the course of the
projects, including First Data Corp. and its subsidiary companies, Master Card RPPS, Bank of
Montreal, Wachovia Bank and a RR Donnelly subsidiary.
• Successfully took over and turned around a troubled project for outsourcing of certain customer
management capabilities and thus delivering on the perceived value through cost reduction.
• Managed multiple high visibility projects with aggregate budget of over $30 MM and team sizes of
10 – 100 resources sourced from various functional divisions.
• Organized/facilitated multiple workshops for educating the stakeholders in imminent Business
Process changes, obtaining stakeholder acceptance and mitigating risks of any potential gaps.
Sr. Project Management Consultant, Commerce5, Inc, Aliso Viejo June 2005 – Sept 2005
• Responsible for managing multiple projects including the implementation of the Gateway account and
managing post implementation support.
• Negotiating resource allocation in an environment with conflicting priorities and requirements.
• Built up customer confidence by stabilizing the system and effectively communicating project plans,
schedules, issues & priorities to all stakeholders.
Project Management Consultant, Capital One Auto Finance (COAF), San Diego May 2004 – May 2005
• Managed the outsourcing of the fulfillment service for the Capital One Auto Finance auto loan checks
and decommissioning of the San Diego facility.
• Responsible for WBS sessions, cost estimating and budgeting, schedule development, budget and
schedule tracking, status reporting and project communications.
• Change/configuration management; risk identification, analysis, response planning and controlling.
• Manage stakeholder expectations, communications, scope, budget, timelines, risk and resolution of
issues
Project Management Consultant, Deutsche Bank, New York October 2002 – April 2004
• On-site Project Manager responsible for providing leadership to an initiative for migration of legacy
VMS based money market debt instruments (CP, MTN) solution to the more advanced Money
Market Manager (M3) product from Open Information Systems.
• Responsible for ensuring alignment of requirements, design and development, tracking of day-to-day
activities and co-coordinating with offshore team for post migration support.
• Acted as the liaison between the Deutsche Bank Corporate Trust and Agency Services senior
leadership and the vendor’s project leadership/sales personnel.
IT Project Manager, Hectronic GmbH, Bonndorf, Germany April 2000 – October 2002
• Provided leadership for two project teams responsible for development and maintenance of the Hector
product line.
• Participated in the proposal/bid preparation activities and contract negotiation with the customers.
• Provide guidance and mentoring to the project team during all phases of life cycle - design, coding,
testing and implementation.
• Key contributor in CMM implementation in the organization and member of committee for
Continuous Process Improvement.
Sr. Software Engineer, CDAC & TVS Electronics projects August 1997 – April 2000
In the role of Sr. Software Engineer was involved in C-DAC High Performance Computing and Communication
(HPCC) software development project for the PARAM Open Frame range of Parallel Computers; UPS Monitor and
Burn-in test software development for the STARTUPS and LANUPS range of TVS UPS.
Education and Certifications
• Bachelor’s Degree in Engineering & Computer Science (1997)
• Project Management Professional (Certification Number: 220465)
• Certified Scrum Professional and Practitioner (July 2008)
Jiby J. Manuel Page 2 of 2 12/11/2009