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Ferrari electronic AG – ready for Lync 2010! Johann Deutinger, Chief Technology Officer
Ferrari electronic AG: 20+ Years UC Leading European Computerfax Vendor Proven ISDN Technology Fax/UM for Exchange 4.0–2010 SP1 20.000+ Installations More than 2 Mio Users UC Gateways 1990 2000 2010
OfficeMaster 4 – UM/UC Software Fax, SMS, Voicemail and CTI for all platforms Microsoft Exchange (2000 – 2010 SP1) IBM Lotus Notes/Domino Server (4.6 – 8.5) Any generic Mail-System based on standard protocols SAP certified connector available Some product highlights Runs on all Windows 32/64 Bit Platforms, Virtualization supported Deployment in Datacenter, distributed communication hardware Can be used without special client software; Terminal Server supported Connects/Integrates with almost everything DMS/Archiving solutions, MFP (Scan-to-Fax), ERP and CRM Systems, mixed platforms (e.g. Fax via LPD), flexible set of APIs (File based Gateways, Web services, …)
OfficeMaster 4 – UM/UC Software Same Product for all Mail platforms (Exchange/Notes/Generic) License for one instance included, more can be licensed separately Main integration platform: Microsoft Exchange Server Supports Exchange 2000-2010 SP1, SBS 2003, Essential Server 2008 Exchange Cluster-enabled No components installed on Exchange Server User configuration stored in AD – without schema extension! Administration integrated into EMC and AD User/Computer MMC Also supports BPOS via on-premises Fax/SMS Server (based on local AD with DirSync Connector) Easy Deploment within minutes All objects (e.g. Send/Receive Connector) are created automatically Deinstallation removes all these objects completely
OfficeMaster for Exchange 100% Integration
OfficeMaster Gate Product Family UC-Gateway +Fax/SMS/Voice Exchange 2007 / 2010Voice and Fax! QualifiedforOCS andOCS R2 incl. TLS/SRTP Basic Hybrid GW/ SurvivableBranch Appliance 4 BRI: Fax, distributeddeploy- ment, demo/test Firmware update for Microsoft Lync Enhanced GW SIP to SIP Registrar/Proxy (ATA, Phones) 2 PRI E1/T1 (4 PRI soon)
OfficeMaster Hybrid Gate / SBA Basic Hybrid Gateway == Survivable Branch Appliance Same feature set as OfficeMaster Gate, plus: 2 PRI, 4 BRI, 4 analog (FXS) – flexible licensing 4 PRI Version (2U) with RAID-Controller, dual power supply Windows Server 2008 R2 installed on industrial grade HW Can be used as Hybrid Gateway with OCS R2 and updated to Survivable Branch Appliance for Microsoft Lync Server 2010  Deployment as SE appliance (Gateway board available separately)
OfficeMaster Hybrid Gate / SBA Independent Mediagateway on PCI express Card + 4 FXS Card 4-port FXS
OfficeMaster SBA deployment Preparation steps in Datacenter Create Computer Account; domain join should be delegated to „RTCUniversalSBATechnicians“ group Add service principal name via ADSI-Edit Create Domain account for SBA Technician, add to „RTCUniversalSBATechnicians“ group Optional: Grant rights for WebServices Template in CA Create Branch Office and Survivable Branch Appliance (including Gateway) using Topology Builder Publish Topology (this adds SBA Computer Account to some predefined groups) Deployment in Branch Office Guided by Web UI; no Console connection needed (= Appliance) Local technician can handle that; no real administrator necessary
OfficeMaster SBA UI Silverlight based Web UI, can be run from any Windows client Bootstrap steps IP configuration, change Administrator password, set date, time, local time zone, join domain Install steps finalizing SQL, install Lync services Activation  download/install configuration, start replica process, activate SBA, request/install certificate Gateway configuration (basic configuration) Number and type of interfaces used Configure Dial-Plan, analog phone numbers
OfficeMaster SBA UI PSTN Test Outbound/inbound test call Diagnostics View Event logs, Gateway Syslog Status page See status of Services and Interfaces Start/stop services Reboot machine Full Demo-Video (7 minutes) can be watched athttp://lync-sba.com/demo.wmv
OfficeMaster SBA UI Screenshots
OfficeMaster SBA UI Screenshots
OfficeMaster SBA UI Screenshots
OfficeMaster SBA UI Screenshots
Media Gateways for Lync (EMG) Extended Functions (mandatory) Media Bypass, Hairpin Elimination TLS/SRTP support mandatory DNS load balancing SIP OPTIONS („Ping“) Failover to Backup Mediation server SIP REFER-Support Greatly improved Early Media including multiple early RTP CN Codec mandatory Analog-Ports (FXS, FXO) must be available Everything but DNS-LB also applies to SBA-integrated GW
EMG Audio Quality Requirements New Requirements – everything is tested! Latency must be kept very low in both directions Line Echo Canceller (128ms tail) AGC (automatic gain control) with VAD (voice activity detection) not mandatory anymore Silence suppression and comfort noise generation IP Packet delay variation handling Packet loss and concealment Overall speech quality tested using PESQPerceptual Evaluation of Speech Quality Big investment in test equipment Two Sage 960B units needed
Distribution channel established in Europe, US/Canada (www.novusllc.com), Asia Pacific Support, training available on-site, remote Open Federation (SMTP=SIP) Sales: info@ferrari-electronic.de      Technical questions: deutinger@ferrari-electronic.de Thank You! More Information

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Session 2: Johann Deutinger (SBA, Lync)

  • 1. Ferrari electronic AG – ready for Lync 2010! Johann Deutinger, Chief Technology Officer
  • 2. Ferrari electronic AG: 20+ Years UC Leading European Computerfax Vendor Proven ISDN Technology Fax/UM for Exchange 4.0–2010 SP1 20.000+ Installations More than 2 Mio Users UC Gateways 1990 2000 2010
  • 3. OfficeMaster 4 – UM/UC Software Fax, SMS, Voicemail and CTI for all platforms Microsoft Exchange (2000 – 2010 SP1) IBM Lotus Notes/Domino Server (4.6 – 8.5) Any generic Mail-System based on standard protocols SAP certified connector available Some product highlights Runs on all Windows 32/64 Bit Platforms, Virtualization supported Deployment in Datacenter, distributed communication hardware Can be used without special client software; Terminal Server supported Connects/Integrates with almost everything DMS/Archiving solutions, MFP (Scan-to-Fax), ERP and CRM Systems, mixed platforms (e.g. Fax via LPD), flexible set of APIs (File based Gateways, Web services, …)
  • 4. OfficeMaster 4 – UM/UC Software Same Product for all Mail platforms (Exchange/Notes/Generic) License for one instance included, more can be licensed separately Main integration platform: Microsoft Exchange Server Supports Exchange 2000-2010 SP1, SBS 2003, Essential Server 2008 Exchange Cluster-enabled No components installed on Exchange Server User configuration stored in AD – without schema extension! Administration integrated into EMC and AD User/Computer MMC Also supports BPOS via on-premises Fax/SMS Server (based on local AD with DirSync Connector) Easy Deploment within minutes All objects (e.g. Send/Receive Connector) are created automatically Deinstallation removes all these objects completely
  • 5. OfficeMaster for Exchange 100% Integration
  • 6. OfficeMaster Gate Product Family UC-Gateway +Fax/SMS/Voice Exchange 2007 / 2010Voice and Fax! QualifiedforOCS andOCS R2 incl. TLS/SRTP Basic Hybrid GW/ SurvivableBranch Appliance 4 BRI: Fax, distributeddeploy- ment, demo/test Firmware update for Microsoft Lync Enhanced GW SIP to SIP Registrar/Proxy (ATA, Phones) 2 PRI E1/T1 (4 PRI soon)
  • 7. OfficeMaster Hybrid Gate / SBA Basic Hybrid Gateway == Survivable Branch Appliance Same feature set as OfficeMaster Gate, plus: 2 PRI, 4 BRI, 4 analog (FXS) – flexible licensing 4 PRI Version (2U) with RAID-Controller, dual power supply Windows Server 2008 R2 installed on industrial grade HW Can be used as Hybrid Gateway with OCS R2 and updated to Survivable Branch Appliance for Microsoft Lync Server 2010 Deployment as SE appliance (Gateway board available separately)
  • 8. OfficeMaster Hybrid Gate / SBA Independent Mediagateway on PCI express Card + 4 FXS Card 4-port FXS
  • 9. OfficeMaster SBA deployment Preparation steps in Datacenter Create Computer Account; domain join should be delegated to „RTCUniversalSBATechnicians“ group Add service principal name via ADSI-Edit Create Domain account for SBA Technician, add to „RTCUniversalSBATechnicians“ group Optional: Grant rights for WebServices Template in CA Create Branch Office and Survivable Branch Appliance (including Gateway) using Topology Builder Publish Topology (this adds SBA Computer Account to some predefined groups) Deployment in Branch Office Guided by Web UI; no Console connection needed (= Appliance) Local technician can handle that; no real administrator necessary
  • 10. OfficeMaster SBA UI Silverlight based Web UI, can be run from any Windows client Bootstrap steps IP configuration, change Administrator password, set date, time, local time zone, join domain Install steps finalizing SQL, install Lync services Activation download/install configuration, start replica process, activate SBA, request/install certificate Gateway configuration (basic configuration) Number and type of interfaces used Configure Dial-Plan, analog phone numbers
  • 11. OfficeMaster SBA UI PSTN Test Outbound/inbound test call Diagnostics View Event logs, Gateway Syslog Status page See status of Services and Interfaces Start/stop services Reboot machine Full Demo-Video (7 minutes) can be watched athttp://lync-sba.com/demo.wmv
  • 12. OfficeMaster SBA UI Screenshots
  • 13. OfficeMaster SBA UI Screenshots
  • 14. OfficeMaster SBA UI Screenshots
  • 15. OfficeMaster SBA UI Screenshots
  • 16. Media Gateways for Lync (EMG) Extended Functions (mandatory) Media Bypass, Hairpin Elimination TLS/SRTP support mandatory DNS load balancing SIP OPTIONS („Ping“) Failover to Backup Mediation server SIP REFER-Support Greatly improved Early Media including multiple early RTP CN Codec mandatory Analog-Ports (FXS, FXO) must be available Everything but DNS-LB also applies to SBA-integrated GW
  • 17. EMG Audio Quality Requirements New Requirements – everything is tested! Latency must be kept very low in both directions Line Echo Canceller (128ms tail) AGC (automatic gain control) with VAD (voice activity detection) not mandatory anymore Silence suppression and comfort noise generation IP Packet delay variation handling Packet loss and concealment Overall speech quality tested using PESQPerceptual Evaluation of Speech Quality Big investment in test equipment Two Sage 960B units needed
  • 18. Distribution channel established in Europe, US/Canada (www.novusllc.com), Asia Pacific Support, training available on-site, remote Open Federation (SMTP=SIP) Sales: info@ferrari-electronic.de Technical questions: deutinger@ferrari-electronic.de Thank You! More Information