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IoT–The Death of (G)UI

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With the upcoming IoT, our living environment transforms into an interconnected ecosystem that provides services to us. It reacts to us intuitively and preferably before we by ourselves know that we are shortly going to wish something. This scenario calls for reconsidering the classical user interface. Will every „thing“ get an own interface to be able to understand it’s contribution? Shall we really control the whole system with an App – or thousands of them?
Is the user actively operating at all in the IoT, or will the known user interface be obsolete, when the services are produced by a context sensitive, autonomous adaptive system? What to design if there is only user experience left? Can the user stand not to be a user anymore? Will he need a substitute satisfaction? The talk has a focus on the changed perspective of interface design due to IoT.

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IoT–The Death of (G)UI

  1. 1. Source:http://www.techradar.com[28.5.16] IoT – The Death of User Interface? Aan Internet of Things Conference mediencampus Prof. Andrea Krajewski @krajewski
  2. 2. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://www.pcwelt.de/galerien/Die-Geschichte-des-Smartphones-5896750.html,(C)IBM 24 YEARS…
  3. 3. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. FORMED OUR PERSPECTIVE  ©http://de.123rf.com/profile_ocusfocus IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  4. 4. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. INTERFACE IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.  ©http://de.123rf.com/profile_ocusfocus
  5. 5. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. (c)http://de.123rf.com/profile_aimage
  6. 6. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://www.smarthome.de/app/funktionen[25.8.16] A BUTTON FOR EVERYTHING?
  7. 7. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. (C)TomArmitage,http://tomarmitage.com/2014/12/02/ some-of-these-things-are-not-like-the-others/[9.9.16] BINOCULAR & BIG STICK HOW PROGRESSIVE! THE ROLE OF APPS IN IOT:
  8. 8. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. “Most people (65%) aren't downloading apps at all, [...] we're now in a one-app world; 42% of people spend most of their time on a single app.” - Comscore (market study in the USA, 2014) PEOPLE DON’T CARE ABOUT APPS MEANWHILE
  9. 9. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. POST APP WORLD BY 2020 SMART AGENTS AND VPAs WILL HANDLE 40% OF MOBILE INTERACTIONS - Gartner Inc. PARADIGM SHIFT
  10. 10. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://botlist.co/bots/filter?platform=13[28.5.16] MACHINE-MAN INTERACTION THE NEW PARADIGM
  11. 11. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://www.businessinsider.com/the-messaging-app-report-2015-11?IR=T [7.9.16]
  12. 12. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. SHIFT IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://www.youtube.com/watch?v=VFF0blUDawg
  13. 13. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://www.youtube.com/watch?v=VFF0blUDawg MACHINE-MACHINE INTERACTION THE NEW PARADIGM tado° realizes when you leave your home IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  14. 14. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. IOT IS NOT ABOUT THINGS THE IOT MISTAKE IT’S ABOUT ASSISTED LIFE (…UNIVERSE AND EVERYTHING) http://www.glowcaps.com/wp-content/uploads/2013/01/products.jpg[6.8.14] IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  15. 15. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://www.internetofuselessthings.io/,contributionfrom@tomcoatesTomCoates
  16. 16. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. THE USER’S DILEMMA CONTROL OR SURRENDER? DO WE REALLY WANT TO STEER 50 BN THINGS? http://de.123rf.com/profile_kobby_dagan IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  17. 17. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://ifworlddesignguide.com/haier-2016-winners#/pages/page/entry/198601-kitchen-zero[6.9.16 IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  18. 18. DON’T TALK, JUST DO MATURITY OF THINGS IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  19. 19. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://alistapart.com/article/all-talk-and-no-buttons-the-conversational-ui[9.9.16] “The interface was limiting us.” - Matty Mariansky (explaining the concept of Meekan) Time-of-day options on Mariansky’s iOS App.
  20. 20. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://home.google.com[28.5.16] VOICE CONVERSATIONAL USER INTERFACES THE NEW UI IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  21. 21. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://home.google.com[28.5.16] TALKING TO … A POT THE NEW UX IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  22. 22. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://home.google.com[28.5.16] IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  23. 23. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. SMART AGENT TALKING TO PEOPLE
  24. 24. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. CONVERSATIONAL PATTERNS CONVERSATION WITH A PERSON
  25. 25. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. IDENTIFICATION I KNOW WHAT YOU DID LAST SUMMER
  26. 26. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. Source:http://www.techradar.com[28.5.16] DIALOG PARTNERSHIPS THE NEW DESIGN TASK IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  27. 27. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://www.bragi.com/thedash/[9.9.16] “Not the eyes but the voice reflect the soul.” - Prof. W. Sendlmeier, TU Berlin IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  28. 28. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. (c)WarnerBrothers,Quelle:http://www.warnerbros.com/her[30.5.16] Catherine: “You are dating a computer?” Theodore: “She is not just a computer!” (Dialog in the movie “HER”) IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  29. 29. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. COEXISTENCE AS AN UX-GOAL THE INTERNET OF ALL
  30. 30. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. o  correct o  comprehensible o  verifiable Source:http://www.techradar.com[28.5.16]  INTERPLAY PERSONALITY  TRUST  SUBSTANCE  Agent  User o  authentic o  attentive o  anticipative o  open minded o  honest/loyal o  smart/humorous o  assisting o  anticipating o  cooperative DIALOG EXPERIENCE
  31. 31. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. PERSONALITY MIRRORS TONALITY Screenshot,siri[30.5.16] “Hello dear Siri.” “Hello my darling.”
  32. 32. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. IGNORANT Screenshot,googleapp[1.6.16] PERSONALITY “Hello.” Search Result: Song “Hello” from Adele.
  33. 33. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. Screenshot,siri[30.5.16] PERSONALITY SPECIFIC HUMOR / AUTHENTIC/ SMART “Siri, tell me a joke.” “Can’t do that. I always forget the punch line.”
  34. 34. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. PERSONALITY CULTURAL ATTENTIVE https://echosim.io/[30.5.16]
  35. 35. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. http://poncho.is[28.5.16] PERSONALITY AUTHENTIC, HUMOROUS, ACCESSIBLE, SMART
  36. 36. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. Screenshot,siri[30.5.16] PERSONALITY GENDER: YES BUT NO NOT ACCEPTABLE “Are you a woman?” “I didn’t get assigned a gender. ”
  37. 37. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. CLEVER INTERPLAY SMART AND ACTIVATING DIRECTION Ponchoweather-bot,accessiibleviahttps://poncho.is
  38. 38. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. https://medium.com/chat-bots/usability-heuristics-for-bots-7075132d2c92#.s5dfizwvv[30.5.16] CAREFUL INTERPLAY CONFIRMATIVE DIALOG PRESENTS RELIABILITY
  39. 39. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. INITIATIVE INTERPLAY BRIDGING UNCERTAINTY (c)Facebook/dpa,aus:sueddeutsche.de[28.5.16] “You can ask things like…”
  40. 40. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. INTERPLAY IN REASONABLE STEPS OFFERING INFO BITES (c)Facebook/dpa,aus:sueddeutsche.de[28.5.16] 1 2 3
  41. 41. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. (c)Facebook/dpa,aus:sueddeutsche.de[28.5.16] ANTICIPATING INTERPLAY KNOWING THE CRUCIAL FACTS
  42. 42. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. “Siri, how is the weather in Frankfurt today?“ NO SUBSTANCE IGNORANTLY OVER THE TOP Screenshot,siri[30.5.16]
  43. 43. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. Screenshot,siri[30.5.16] “Google, how is the weather in Frankfurt today?“ NO SUBSTANCE ANYBODY TALKING TO ME?
  44. 44. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. NO SUBSTANCE NOT SMART ENOUGH? https://echosim.io/[30.5.16]
  45. 45. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. NO TRUST THE UNCANNY VALLEY – EFFECT AND THE TYPICAL FEAR OF AI http://video.cnbc.com/gallery/?video=3000502094 Interviewer: “Do you want to destroy humans? Please say ‘no’.” Sophia: “O.k., I will destroy humans.” Interviewer: “No, I take it back! Don’t destroy humans.”
  46. 46. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. “A world of conversational machines is one in which we treat software like humans, letting them deeper into our lives and confiding in them more than ever.” - Will Oremus (in: “Terrifyingly Convenient”, http://www.slate.com, 3.4.16)
  47. 47. TRUST HUMAN RIGHTS, A CONTENPORARY EXTENSION FOR “CYBORGS”* *according to Aral Balkan “Ethical Design Manifesto“ (https://ind.ie/ethical-design/ )
  48. 48. No design problem? https://ind.ie/ethical-design/[30.5.16] UX Usability *according to ind.ie, “Ethical Design Manifesto” (https://ind.ie/ethical-design/ )
  49. 49. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. TRUST WHY NOT DEFINING ZONES OF PRIVACY? IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  50. 50. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. TRUST WHY NOT LEARNING PRIVATE MATTERS WHEN CLOSE ENOUGH? IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  51. 51. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. TRUST WHY NOT GETTING A SOCIAL PROFILE OF MY DEVICES?
  52. 52. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. CREATE AUTHENTIC AND TRUSTWORTHY DIALOG PARTNERSHIPS THE NEW DESIGN TASK Source:http://www.techradar.com[28.5.16] IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.
  53. 53. IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski. PROF. ANDREA KRAJEWSKI DESIGN OF MEDIA SYSTEMS andrea.krajewski@h-da.de www.andreakrajewski.com @krajewski THANK YOU! Source:http://www.techradar.com[28.5.16] IoTConf 16. Tod des User Interface. Prof. Andrea Krajewski.

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