This presentation at the ARMA Amarillo Spring Seminar described ways for RIM professionals to develop and maintain technology knowledge and skills.

1. The RIM Technologist Jesse Wilkins, CRM April 28, 2011

2. Learning isn’t compulsory – But neither is survival. -- W. Edwards Deming

3. In a world of increasingly rapid change, the half-life of a skill is constantly shrinking." --John Seely Brown

4. Introduction Technology-related resources The RIM technologist Agenda

5. Introduction

6. Volume continues to increase

7. Rate of technology innovation continues to increase

8. Content complexity sharing collaborating liking recommending following workflow compliance control security records Documents

9. Records managers have to keep up!

10. Technology Resources

11. Information Management Magazine Books ARMA Publications

12. Other association publications Source: Sedona Source: ILTA Source: RIMPA

13. Government publications

14. Different technology areas offer different levels of coverage – for example: Sharepoint Email management Social media Books Articles from thought leaders in local or association newsletters General publications

15. General business publications Forbes Wall Street Journal CIO Magazine Denver Business Journal (e.g.) Trade publications eWeek KMWorld Information Week Government Computing News Trade and business publications

16. Online-only publications

17. Annual conference Local chapter meetings and networking events Spring seminar! National, regional, and local boards Task forces and working committees ARMA events

18. Annual conferences Regional conferences Local chapter meetings Networking events Other association/gov’t events Source: Cohasset Associates

19. Presentations on sharing sites Slideshare.net Scribd YouTube Presentations for events you couldn’t attend Presentations for sessions you couldn’t attend Presentations

20. Many different sources Many different topics View from office, home, etc. Often free Quality varies dramatically Web seminars Source: Microsoft

21. Social Media

22. Social Media

23. Twitter (users and lists) Social Media

24. Blogs Association Thought leader Vendor Social Media

25. Hardware and software vendors, resellers, and integrators Analyst and research firms Consulting firms Trainers and training firms Vendors

26. White papers Technical documentation Webinars Events Sponsored research Training Product-specific Process-focused Vendor resources

27. Email lists around a topic or interest area May or may not be official channels Volume, signal-to-noise ratio key Examples: RECMGMT-L ERECS-L RECORDS-MANAGEMENT-UK RMAA_LIST (AU) Listservs

28. Available from a number of providers Available at varying depths and breadths of coverage Very targeted and focused Can be very expensive Onsite vs. offsite Quality of content and delivery See my ARMA 2010 presentation on professional development Training

29. The RIM Technologist

30. Develop a plan! Identify your interests and requirements Identify your gaps ARMA Self-Assessment Identify resources Sources listed earlier Recommendations from network Recommendations from social media Make a plan – daily, weekly, monthly, ad hoc My plan follows

31. Check blogs for updates Every morning

32. Check Twitter, especially for mentions and direct messages Every morning

33. Check Yammer Every morning

34. Check Facebook Every morning

35. Skim email for relevant messages from vendors and lists Every morning

36. Read blog posts skipped earlier in the week that were relevant Every week

37. Check AIIM and ARMA websites for updates Every week

38. Read the RAIN posts from RECMGMT-L Every week

39. Read any vendor/analyst white papers of interest from that week Every week

40. Read Information Management Magazine Every month or two

41. Read the other publications listed earlier Every month or two

42. Try to attend AIIM and ARMA chapter meetings in the area Every month or two

43. Review lists of upcoming events Every month or two

44. Review and read other new publications of interest Every month or two

45. Attend relevant webinars from a variety of providers Ad hoc

46. Attend vendor meetings, user group meetings, vendor roadshows, etc. Ad hoc

47. Attend regional conferences and meetings Info360 2011 MER 2011 ARMA 2011 NARA E-Records Forum 2011 Enterprise 2.0 Conference NAGARA-CoSA Annual Meeting Etc. Ad hoc Source: ARMA

48. Participate in discussions on blogs and listservs Ad hoc

49. Questions?

50. Jesse Wilkins, CRM Director, Systems of Engagement AIIM +1 (303) 574-0749 direct jwilkins@aiim.org http://www.twitter.com/jessewilkins http://www.linkedin.com/in/jessewilkins http://www.facebook.com/jessewilkins http://www.slideshare.net/jessewilkins For more information