2012 Chevy Express Owner's Manual Baltimore, Maryland

Chevrolet Express Owner Manual - 2012 Black plate (1,1)

2012 Chevrolet Express Owner Manual M

In Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Seats and Restraints . . . . . . . . . 3-1 Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Instrument Panel . . . . . . . . . . . . . . 1-2 Head Restraints . . . . . . . . . . . . . . . 3-2 Exterior Lighting . . . . . . . . . . . . . . . 6-1
Initial Drive Information . . . . . . . . 1-4 Front Seats . . . . . . . . . . . . . . . . . . . . 3-2 Interior Lighting . . . . . . . . . . . . . . . . 6-6
Vehicle Features . . . . . . . . . . . . . 1-16 Rear Seats . . . . . . . . . . . . . . . . . . . . 3-5 Lighting Features . . . . . . . . . . . . . . 6-7
Performance and Safety Belts . . . . . . . . . . . . . . . . . . . . 3-8
Maintenance . . . . . . . . . . . . . . . . 1-20 Airbag System . . . . . . . . . . . . . . . . 3-18 Infotainment System . . . . . . . . . 7-1
Child Restraints . . . . . . . . . . . . . . 3-38 Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Keys, Doors, and Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Windows . . . . . . . . . . . . . . . . . . . . 2-1 Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1 Audio Players . . . . . . . . . . . . . . . . 7-13
Keys and Locks . . . . . . . . . . . . . . . 2-2 Storage Compartments . . . . . . . . 4-1 Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-24
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security. . . . . . . . . . . . . . 2-12 Instruments and Controls . . . . 5-1 Climate Controls . . . . . . . . . . . . . 8-1
Exterior Mirrors . . . . . . . . . . . . . . . 2-14 Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2 Climate Control Systems . . . . . . 8-1
Interior Mirrors . . . . . . . . . . . . . . . . 2-15 Warning Lights, Gauges, and Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Windows . . . . . . . . . . . . . . . . . . . . . 2-16 Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-28
Vehicle Messages . . . . . . . . . . . . 5-34
Vehicle Personalization . . . . . . . 5-42


2012 Chevrolet Express Owner Manual M

Driving and Operating . . . . . . . . 9-1 Vehicle Care . . . . . . . . . . . . . . . . . 10-1 Technical Data . . . . . . . . . . . . . . . 12-1
Driving Information . . . . . . . . . . . . . 9-2 General Information . . . . . . . . . . 10-2 Vehicle Identification . . . . . . . . . 12-1
Starting and Operating . . . . . . . 9-16 Vehicle Checks . . . . . . . . . . . . . . . 10-4 Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Engine Exhaust . . . . . . . . . . . . . . 9-24 Bulb Replacement . . . . . . . . . . 10-35
Automatic Transmission . . . . . . 9-25 Electrical System . . . . . . . . . . . . 10-41 Customer Information . . . . . . . 13-1
Drive Systems . . . . . . . . . . . . . . . . 9-33 Wheels and Tires . . . . . . . . . . . 10-49 Customer Information . . . . . . . . 13-1
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-33 Jump Starting . . . . . . . . . . . . . . . 10-86 Reporting Safety Defects . . . . 13-19
Ride Control Systems . . . . . . . . 9-35 Towing . . . . . . . . . . . . . . . . . . . . . . 10-90 Vehicle Data Recording and
Cruise Control . . . . . . . . . . . . . . . . 9-37 Appearance Care . . . . . . . . . . . 10-93 Privacy. . . . . . . . . . . . . . . . . . . . 13-20
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-40 OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-46 Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1 OnStar Overview . . . . . . . . . . . . . 14-1
Conversions and Add-Ons . . . 9-58 OnStar Services . . . . . . . . . . . . . . 14-2
Maintenance Schedule . . . . . . . 11-3
Special Application OnStar Additional
Services . . . . . . . . . . . . . . . . . . . . 11-8 Information . . . . . . . . . . . . . . . . . . 14-5
Additional Maintenance Index . . . . . . . . . . . . . . . . . . . . . i-1
and Care . . . . . . . . . . . . . . . . . . . . 11-8
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15


Introduction iii

Please refer to the purchase Canadian Vehicle Owners
documentation relating to your
specific vehicle to confirm each of Propriétaires Canadiens
the features found on your vehicle. A French language copy of this
For vehicles first sold in Canada, manual can be obtained from your
substitute the name “General dealer or from:
Motors of Canada Limited” for
The names, logos, emblems, Chevrolet Motor Division wherever it On peut obtenir un exemplaire de
slogans, vehicle model names, and appears in this manual. ce guide en français auprès du
vehicle body designs appearing in concessionnaire ou à l'adresse
this manual including, but not limited If the vehicle has the Duramax® suivante:
to, GM, the GM logo, CHEVROLET, Diesel engine, see the Duramax
the CHEVROLET Emblem, and diesel supplement for additional and Helm, Incorporated
EXPRESS are trademarks specific information on this engine. P.O. Box 07130
and/or service marks of General Detroit, MI 48207
Keep this manual in the vehicle for
Motors LLC, its subsidiaries, quick reference. 1-800-551-4123
affiliates, or licensors. Numéro de poste 6438 de langue
This manual describes features that française
may or may not be on your specific www.helminc.com
vehicle either because they are
options that you did not purchase or
due to changes subsequent to the
printing of this owner manual.

Litho in U.S.A.
©
Part No. 20875606 A First Printing 2011 General Motors LLC. All Rights Reserved.


iv Introduction

Using this Manual Symbols
{ WARNING
To quickly locate information about The vehicle has components and
the vehicle, use the Index in the These mean there is something labels that use symbols instead of
back of the manual. It is an that could hurt you or other text. Symbols are shown along with
alphabetical list of what is in the people. the text describing the operation or
manual and the page number where information relating to a specific
it can be found. component, control, message,
Notice: This means there is
gauge, or indicator.
something that could result in
Danger, Warnings, and property or vehicle damage. M : This symbol is shown when
Cautions This would not be covered by you need to see the owner manual
the vehicle's warranty. for additional instructions or
Warning messages found on vehicle
information.
labels and in this manual describe
hazards and what to do to avoid or * : This symbol is shown when
reduce them. you need to see a service manual
for additional instructions or
Danger indicates a hazard with a
information.
high level of risk which will result in
serious injury or death.
Warning or Caution indicates a A circle with a slash through it
hazard that could result in is a safety symbol which means
injury or death. “Do Not,” “Do not do this,” or
“Do not let this happen.”


Introduction v

Vehicle Symbol Chart " : Charging System : : Oil Pressure
Here are some additional symbols I : Cruise Control } : Power
that may be found on the vehicle
and what they mean. For more B : Engine Coolant Temperature / : Remote Vehicle Start
information on the symbol, refer to O : Exterior Lamps > : Safety Belt Reminders
the Index.
. : Fuel Gauge 7 : Tire Pressure Monitor
9 : Airbag Readiness Light + : Fuses _ : Tow/Haul Mode
# : Air Conditioning 3 : Headlamp High/Low-Beam d : Traction Control/StabiliTrak®
! : Antilock Brake System (ABS) Changer M : Windshield Washer Fluid
% : Audio Steering Wheel Controls
®
i: Top Tether Anchors for
or OnStar Child Restraints
J: Brake System *: Malfunction Indicator Lamp
Warning Light


vi Introduction

2 NOTES


In Brief 1-1

In Brief Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-17
Instrument Panel Portable Audio Devices . . . . . . 1-18
Bluetooth® . . . . . . . . . . . . . . . . . . . 1-18
Instrument Panel . . . . . . . . . . . . . . 1-2
Steering Wheel Controls . . . . . 1-18
Initial Drive Information Cruise Control . . . . . . . . . . . . . . . 1-19
Initial Drive Information . . . . . . . . 1-4 Power Outlets . . . . . . . . . . . . . . . 1-19
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Performance and Maintenance
Remote Vehicle Start . . . . . . . . . 1-5 StabiliTrak® System . . . . . . . . . 1-20
Door Locks . . . . . . . . . . . . . . . . . . . 1-5 Tire Pressure Monitor . . . . . . . . 1-21
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6 Engine Oil Life System . . . . . . 1-21
Seat Adjustment . . . . . . . . . . . . . . 1-6 Fuel E85 (85% Ethanol) . . . . . 1-21
Safety Belts . . . . . . . . . . . . . . . . . . . 1-8 Driving for Better Fuel
Airbag On-Off Switch . . . . . . . . . 1-8 Economy . . . . . . . . . . . . . . . . . . . 1-21
Passenger Sensing System . . . 1-9 Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 1-22
Mirror Adjustment . . . . . . . . . . . . . 1-9
OnStar® . . . . . . . . . . . . . . . . . . . . . 1-22
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-10
Interior Lighting . . . . . . . . . . . . . . 1-11
Exterior Lighting . . . . . . . . . . . . . 1-12
Windshield Wiper/Washer . . . . 1-13
Climate Controls . . . . . . . . . . . . . 1-13
Transmission . . . . . . . . . . . . . . . . 1-15


1-2 In Brief

Instrument Panel


In Brief 1-3

A. Air Vents on page 8‑8. J. Instrument Panel Illumination R. StabiliTrak® System on
B. Driver Information Center (DIC) Control on page 6‑6. page 9‑35 (If Equipped).
Buttons. See Driver Information Dome Lamp Override. See S. Passenger Airbag On‐Off
Center (DIC) on page 5‑28. Dome Lamps on page 6‑6. Switch (If Equipped). See
C. Turn and Lane‐Change Lever. K. Cruise Control on page 9‑37 Airbag On-Off Switch on
See Turn and Lane-Change (If Equipped). page 3‑26.
Signals on page 6‑5. Fast Idle System (If Equipped). T. Front Storage on page 4‑1
Windshield Wiper/Washer on See the Duramax diesel (If Equipped).
page 5‑5. supplement for more U. Passenger Airbag Status
D. Hazard Warning Flashers on information. Indicator on page 5‑20
page 6‑5 (Out of View). L. Steering Wheel Adjustment on (If Equipped).

E. Instrument Cluster on page 5‑2 (If Equipped). OnStar® System Button
page 5‑12. M. Data Link Connector (DLC) (If Equipped). See OnStar
(Out of View). See Malfunction Overview on page 14‑1.
F. Shift Lever. See Starting the
Engine on page 9‑18. Indicator Lamp on page 5‑21. V. Rear Heating System on
N. Horn on page 5‑4. page 8‑5 (If Equipped).
Manual Mode on page 9‑31
(If Equipped). O. Steering Wheel Controls on W. USB Port (If Equipped). See
page 5‑2 (If Equipped). Auxiliary Devices on page 7‑19.
G. Climate Control Systems on
page 8‑1. P. Tow/Haul Mode Button. See
H. Infotainment on page 7‑1. “Tow/Haul Mode” under Towing
Equipment on page 9‑55.
I. Exterior Lamp Controls on
page 6‑1. Q. Power Outlets on page 5‑10.


1-4 In Brief

Initial Drive Remote Keyless Entry K : Press to unlock the driver door.
(RKE) System Press K again within five seconds
Information to unlock all remaining doors.
This section provides a brief If equipped, the RKE transmitter is
overview about some of the used to remotely lock and unlock j : Press to unlock only the
the doors from up to 60 m (195 ft) cargo doors.
important features that may or may
not be on your specific vehicle. away from the vehicle. L : Press and release to locate
For more detailed information, refer the vehicle. Press L and hold for
to each of the features which can be more than two seconds to sound the
found later in this owner manual. panic alarm. Press L again to
cancel the panic alarm.
See Keys on page 2‑2 and Remote
Keyless Entry (RKE) System
Operation on page 2‑3.

RKE Transmitter with Remote
Start Shown
Q: Press to lock all doors.
Lock and unlock feedback can
be personalized. See Vehicle
Personalization on page 5‑42.


In Brief 1-5

Remote Vehicle Start Canceling a Remote Start Door Locks
With this feature the engine can be To cancel a remote start: Manual Door Locks
started from outside of the vehicle. . Aim the RKE transmitter at the
Starting the Vehicle vehicle and press and hold /
until the parking lamps turn off.
1. Aim the RKE transmitter at
. Turn on the hazard warning
the vehicle.
flashers.
2. Press and release Q. . Turn the ignition on and then
3. Immediately after completing back off.
Step 2, press and hold / until See Remote Vehicle Start on
the turn signal lamps flash. page 2‑5. Lock and unlock the door from the
When the vehicle starts, the parking outside using the key or the Remote
lamps will turn on and remain on as Keyless Entry (RKE) transmitter,
long as the engine is running. The if available. From the inside, slide
doors will be locked and the climate the manual lever on the door up
control system may come on. or down.
The engine will continue to run for See Door Locks on page 2‑7.
10 minutes. Repeat the steps for a
10-minute time extension. Remote
Power Door Locks
start can be extended only once. On vehicles with power door locks,
the switches are located on the
doors.
T : Press to lock and unlock
the doors.
See Power Door Locks on page 2‑7.


1-6 In Brief

Windows The driver door also has a control to Seat Adjustment
operate the front passenger window.
Manual Windows Press or pull up on the switch to
Manual Seats
Operate the manual windows by lower or raise the window.
turning the hand crank on each door
to raise or lower the side door Express‐Down
windows. The driver window switch also has
See Manual Windows on page 2‑16. an express-down feature that allows
the window to be lowered without
Power Windows holding the switch. Press fully and
release the window switch marked
AUTO to activate the express-down
mode. This mode can be cancelled
at any time by pulling up on the
switch. To open the window part
way, lightly tap the switch until the
window is at the desired position. To adjust a manual seat:
See Power Windows on page 2‑16. 1. Lift the bar to unlock the seat.
2. Slide the seat to the desired
position and release the bar.
3. Try to move the seat back and
forth to be sure the seat is
If the vehicle has power windows, locked in place.
the controls are located on each of See Seat Adjustment on page 3‑2.
the side doors.


In Brief 1-7

Power Seats Reclining Seatbacks To return the seatback to the
upright position:
1. Lift the lever fully without
applying pressure to the
seatback, and the seatback will
return to the upright position.
2. Push and pull on the seatback to
make sure it is locked.
See Reclining Seatbacks on
page 3‑3.

To adjust a power seat, if available, To recline the seatback:
use the controls on the front of 1. Lift the lever on the inboard side
the seat: of the seat.
. Adjust the seat by moving the 2. Move the seatback to the
center knob up, down, right, desired position, and then
or left. release the lever to lock the
. Raise and lower the front or rear seatback in place.
of the seat cushion by moving 3. Push and pull on the seatback to
the right or left lever up or down. make sure it is locked.
See Power Seat Adjustment on
page 3‑3.


1-8 In Brief

Safety Belts Airbag On-Off Switch
If the instrument panel has one of
the switches pictured in the
following illustrations, the vehicle
has an airbag on-off switch that you
can use to manually turn on or off
the right front passenger airbag.

Canada and Mexico
To operate the airbag on‐off switch,
Refer to the following sections for use the vehicle key.
important information on how to use See Airbag On-Off Switch on
safety belts properly. page 3‑26 for important information.
. Safety Belts on page 3‑8.
. How to Wear Safety Belts
Properly on page 3‑10. United States
. Lap-Shoulder Belt on page 3‑11.
. Lower Anchors and Tethers for
Children (LATCH System) on
page 3‑46.


In Brief 1-9

Passenger Sensing Mirror Adjustment
System Exterior Mirrors
The passenger sensing system, Vehicles with outside manual
if equipped, will turn off the right mirrors can be adjusted by moving
front passenger frontal airbag under the mirror up and down or left to
certain conditions. The driver airbag United States right so you can see a little of the
and roof‐rail airbags, if equipped, side of the vehicle, and have a
are not affected by this. clear view of objects behind you.
If the vehicle has a passenger
sensing system, the passenger
airbag status indicator will be visible
on the instrument panel when the
vehicle is started.
Canada and Mexico
See Passenger Sensing System on
page 3‑30 for important information.

Vehicles with outside power mirrors
have controls located on the driver
side door.


1-10 In Brief

Select each mirror by turning the Manually fold the mirrors inward to Steering Wheel
knob clockwise for the passenger prevent damage when going
side mirror or counterclockwise for through an automatic car wash.
Adjustment
the driver side mirror. Adjust the To fold, pull the mirror toward the
mirror angle by moving the knob in vehicle. Push the mirror outward, to
the desired direction. return it to the original position.
Keep the selector switch in the Interior Mirror
center position when not adjusting
either outside mirror. Hold the inside rearview mirror in
the center to move it for a clearer
view behind the vehicle. Adjust the
mirror to avoid glare from the
headlamps behind. Push the tab,
located at the base of the mirror,
forward for daytime use and pull it
for nighttime use.
See Manual Rearview Mirror on For vehicles with a tilt steering
page 2‑15. wheel, the lever is located on the
left side of the steering column.
To adjust the steering wheel:
1. Pull the lever to move the
steering wheel up or down into a
Vehicles with towing mirrors can be comfortable position.
adjusted manually for a clear view
2. Release the lever to lock the
of the objects behind you.
steering wheel in place.
See Steering Wheel Adjustment on
page 5‑2.


In Brief 1-11

Interior Lighting To manually turn on the dome Reading Lamps
lamps, press D then turn the knob For vehicles with reading lamps,
Dome Lamp clockwise to the farthest position. press the button located next to
The dome lamps come on when any In this position, the dome lamps each lamp to turn it on or off.
door is opened. They turn off after remain on whether a door is opened
all the doors are closed. or closed. The vehicle may also have reading
lamps in other locations. The lamps
E DOME OFF: This button is cannot be adjusted.
located above the instrument panel
brightness knob. For more information on interior
lighting, see:
Press the button in and the dome
lamps remain off when a door is
. Instrument Panel Illumination
opened. Press the button again so Control on page 6‑6.
that the dome lamps come on when . Entry/Exit Lighting on page 6‑7.
a door is opened.

The instrument panel brightness
knob extends when D is pressed.


1-12 In Brief

Exterior Lighting O : Briefly turn the control to this For more information, see:
position to turn the automatic . Exterior Lamp Controls on
headlamps and Daytime Running page 6‑1.
Lamps (DRL) off or back on. . Exterior Lamps Off Reminder on
For vehicles first sold in Canada, page 6‑2.
the off position only works for
vehicles that are shifted into the
. Daytime Running Lamps (DRL)
P (Park) position. on page 6‑3.
AUTO: Automatically turns on
. Automatic Headlamp System on
the headlamps, parking lamps, page 6‑4.

The exterior lamps control is located taillamps, instrument panel lights,
on the instrument panel to the left of and license plate lamps.
the steering wheel. ; : Turns on the parking lamps,
taillamps, instrument panel lights,
and license plate lamps.
2 : Turns on the headlamps,
parking lamps, taillamps,
instrument panel lights, and
license plate lamps.


In Brief 1-13

Windshield Wiper/Washer Climate Controls
The vehicle's heating, cooling, and ventilation can be controlled with
these systems.

The lever is located on the left side
of the steering column.
8 : Use for a single wiping cycle.
6 : Use to adjust the delay time
between wipes. Turn the band up or
down for more frequent wipes or
less frequent wipes.
d : Slow wipes. Vehicles without Air Conditioning
a : Fast wipes. A. Fan Control
9 : Use to turn the wipers off. B. Temperature Control
L : Push the paddle on top of the C. Air Delivery Mode Control
multifunction lever to spray washer
fluid on the windshield.
See Windshield Wiper/Washer on
page 5‑5.


1-14 In Brief

See Climate Control Systems on
page 8‑1. See Rear Heating System
on page 8‑5 (If Equipped) or Rear
Climate Control System on page 8‑6
(If Equipped).

Vehicles with Air Conditioning

A. Fan Control C. Air Delivery Mode Control
B. Temperature Control D. Rear Window Defogger


In Brief 1-15

Transmission To use this feature, do the following: Grade Braking is not available when
1. Move the shift lever to Range Selection Mode is active.
Range Selection Mode M (Manual Mode). See Tow/Haul Mode on page 9‑32.

2. Press the plus/minus buttons, While using Range Selection Mode,
located on the steering column Cruise Control and the Tow/Haul
shift lever, to select the desired Mode can be used. See Manual
range of gears for current driving Mode on page 9‑31.
conditions.
When M (Manual Mode) is selected,
The vehicle may have a Range a number displays in the DIC next to
Selection Mode. The Range the M indicating the current gear.
Selection Mode helps control the
vehicle's transmission and vehicle
speed while driving downhill or
towing a trailer by letting you select
a desired range of gears.


1-16 In Brief

Vehicle Features © SEEK or ¨ SEEK: Seek or scan
stations.
Radio(s) 4: Press to switch the display
between the radio station frequency
and the time. While the ignition is
off, press this button to display the
time. Press to display additional text
information related to the current
FM-RDS station or MP3 song.
A choice of additional information
such as Channel, Song, Artist,
and CAT (category) can display.
Continue pressing to highlight the
desired tab, or press the softkey
located under any one of the tabs
and the information about that
tab displays.
For more information about these
and other radio features, see
Infotainment on page 7‑1.
Radio with CD (MP3)

O : Press to turn the system on BAND: Press to choose between
and off. Turn to increase or FM1, FM2, AM, and XM™.
decrease the volume. f: Select radio stations.


In Brief 1-17

Storing a Favorite Station Setting the Clock Satellite Radio
Depending on which radio the To set the time and date for the XM is a satellite radio service based
vehicle has, radio stations are Radio with CD (MP3): in the 48 contiguous United States
stored as either favorites or presets. and 10 Canadian provinces.
1. Press H and the HR, MIN, MM,
For vehicles with a FAV button, a XM satellite radio has a wide
DD, and YYYY (hour, minute,
maximum of 36 stations can be variety of programming and
month, day, and year) display.
stored as favorites using the six commercial-free music, coast to
softkeys located below the radio 2. Press the softkey located below coast, and in digital-quality sound.
station frequency tabs and by using any one of the tabs that you
A fee is required to receive the
the radio FAV button. Press FAV to want to change.
XM service.
go through up to six pages of 3. Increase or decrease the time or
favorites, each having six favorite For more information, refer to:
date, depending on the radio, by
stations available per page. Each pressing the © SEEK or ¨ SEEK
. www.xmradio.com or call
page of favorites can contain any 1-800-929-2100 (U.S.)
combination of AM and FM stations. buttons, s REV or FWD
. www.xmradio.ca or call
If the radio does not have a buttons, or by turning f
1-877-438-9677 (Canada)
FAV button, up to 18 stations clockwise or counterclockwise.
See Satellite Radio on page 7‑10.
(six FM1, six FM2, and six AM), For detailed instructions on setting
can be programmed on the the clock for your specific audio
six numbered buttons. system, see Clock on page 5‑8.
For more information on storing a
favorite station, see Operation on
page 7‑3.


1-18 In Brief

Portable Audio Devices Bluetooth® Steering Wheel Controls
This vehicle may have an auxiliary For vehicles with a Bluetooth
input located on the radio faceplate system, it allows users with a
and a USB port located on the Bluetooth‐enabled cell phone to
instrument panel. External devices make and receive hands-free calls
such as an iPod®, laptop computer, using the vehicle’s audio system
MP3 player, CD changer, or USB and controls.
storage device can be connected to The Bluetooth‐enabled cell phone
the auxiliary port using a 3.5 mm must be paired with the Bluetooth
(1/8 in) input cable or the USB port system before it can be used in the
depending on the audio system. vehicle. Not all phones will support
See "Using the Auxiliary Input Jack" all functions. For more information,
and "Using the USB Port" in visit www.gm.com/bluetooth.
Auxiliary Devices on page 7‑19. For more information, see Bluetooth For vehicles with audio steering
on page 7‑24. wheel controls, some audio controls
can be adjusted at the steering
wheel.
w : Press to go to the next
favorite radio station, track on a
CD, or folder on an iPod® or
USB device.
c / x : Press to go to the
previous favorite radio station, track
on a CD, or folder on an iPod® or
USB device. Also press to reject an
incoming call, or end a current call.


In Brief 1-19

b / g : Press to silence the vehicle Cruise Control SET−: Press to set the speed and
speakers only. Press again to turn activate cruise control or press and
the sound on. Press and hold longer hold to decelerate.
than two seconds to interact with [ : Press to disengage cruise
OnStar® or Bluetooth systems, control without erasing the set
if equipped. speed from memory.
+e: Press to increase volume. For more information, see Cruise
Control on page 9‑37.
−e: Press to decrease volume.
SRCE: Press to switch between Power Outlets
the radio and CD, and for equipped The accessory power outlets can be
vehicles, the front auxiliary. used to plug in electrical equipment,
¨ : Press to seek the next radio such as a cell phone or an MP3
station, the next track while sourced For vehicles with cruise control, the player.
to the CD, or to select tracks and buttons are located on the left side The vehicle may have two
folders on an iPod® or USB device. of the steering wheel. accessory power outlets located on
For more information, see Steering J: Turns the system on or off. the instrument panel.
Wheel Controls on page 5‑2. Remove the cover to access and
+RES: Press briefly to make the
vehicle resume to a previously set replace when not in use.
speed, or press and hold to See Power Outlets on page 5‑10.
accelerate.


1-20 In Brief
. To turn off both traction control
Performance and and StabiliTrak, press and hold
Maintenance the StabiliTrak button g until
the StabiliTrak Off light Y
StabiliTrak® System illuminates and the appropriate
The vehicle may have a traction DIC messages display. See Ride
control system that limits wheel spin Control System Messages on
and the StabiliTrak system that page 5‑38.
assists with directional control of the . Press and release the
vehicle in difficult driving conditions. StabiliTrak button again to turn
Both systems turn on automatically on both systems.
every time the vehicle is started. . To turn off traction control, press For more information, see
and release the StabiliTrak StabiliTrak® System on page 9‑35.
button g. The appropriate DIC
message will display. See Ride
Control System Messages on
page 5‑38.


In Brief 1-21

Tire Pressure Monitor indicator that the tire pressures are 3. Turn the key to LOCK/OFF.
getting low and the tires need to be See Engine Oil Life System on
This vehicle may have a Tire inflated to the proper pressure.
Pressure Monitor System (TPMS). page 10‑10.
The TPMS does not replace normal
monthly tire maintenance. It is the Fuel E85 (85% Ethanol)
driver’s responsibility to maintain
correct tire pressures. Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
See Tire Pressure Monitor System unleaded gasoline or ethanol fuel
on page 10‑58. containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
The TPMS warning light alerts you Engine Oil Life System page 9‑42. For all other vehicles,
to a significant loss in pressure of The engine oil life system calculates use only the unleaded gasoline
one of the vehicle's tires. If the engine oil life based on vehicle use described under Recommended
warning light comes on, stop as and displays a DIC message when Fuel on page 9‑40.
soon as possible and inflate the it is necessary to change the engine
tires to the recommended pressure oil and filter. The oil life system Driving for Better Fuel
shown on the Tire and Loading should be reset to 100% only Economy
Information label. See Vehicle Load following an oil change.
Limits on page 9‑11. The warning Driving habits can affect fuel
light will remain on until the tire Resetting the Oil Life System mileage. Here are some driving tips
pressure is corrected. 1. Turn the ignition to ON/RUN, to get the best fuel economy
with the engine off. possible.
During cooler conditions, the low tire
pressure warning light may appear 2. Fully press and release the
. Avoid fast starts and accelerate
when the vehicle is first started and accelerator pedal three times smoothly.
then turn off. This may be an early within five seconds. . Brake gradually and avoid
abrupt stops.


1-22 In Brief
. Avoid idling the engine for long
periods of time.
Roadside Assistance Online Owner Center
(U.S. and Canada)
.
Program
When road and weather The Online Owner Center is a
conditions are appropriate, use U.S.: 1-800-243-8872 complimentary service that includes
cruise control. TTY Users (U.S.): 1-888-889-2438 online service reminders, vehicle
. Always follow posted speed maintenance tips, online owner
Canada: 1-800-268-6800
limits or drive more slowly when manual, special privileges,
conditions require. Mexico: 01-800-466-0800 and more.
. Keep vehicle tires properly As the owner of a new Chevrolet, Sign up today at:
inflated. you are automatically enrolled in www.chevyownercenter.com
the Roadside Assistance program. (U.S.) or www.gm.ca (Canada).
. Combine several trips into a
single trip. See Roadside Assistance Program
(U.S. and Canada) on page 13‑8 or OnStar®
. Replace the vehicle's tires with Roadside Assistance Program
the same TPC Spec number If equipped, this vehicle has a
(Mexico) on page 13‑10 for comprehensive, in-vehicle system
molded into the tire's sidewall more information.
near the size. that can connect to a live Advisor
Roadside Assistance and OnStar for Emergency, Security, Navigation,
. Follow recommended scheduled (U.S. and Canada) Connection, and Diagnostic
maintenance. Services. See OnStar Overview on
If you have an active OnStar page 14‑1 for more information.
subscription, press the Q button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the
help you need.


Keys, Doors, and Windows 2-1

Keys, Doors, and Doors
Side Door (60/40
Interior Mirrors
Manual Rearview Mirror . . . . . . 2-15
Windows Swing-Out) . . . . . . . . . . . . . . . . . . 2-9
Sliding Door . . . . . . . . . . . . . . . . . 2-10 Windows
Rear Doors . . . . . . . . . . . . . . . . . . 2-11 Windows . . . . . . . . . . . . . . . . . . . . . 2-16
Manual Windows . . . . . . . . . . . . 2-16
Keys and Locks Vehicle Security Power Windows . . . . . . . . . . . . . 2-16
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2 Vehicle Security . . . . . . . . . . . . . . 2-12 Swing-Out Windows . . . . . . . . . 2-18
Remote Keyless Entry (RKE) Immobilizer . . . . . . . . . . . . . . . . . . 2-12 Enhanced Technology
System . . . . . . . . . . . . . . . . . . . . . . 2-3 Immobilizer Operation . . . . . . . 2-12 Glass . . . . . . . . . . . . . . . . . . . . . . . 2-19
Remote Keyless Entry (RKE) Sun Visors . . . . . . . . . . . . . . . . . . . 2-19
System Operation . . . . . . . . . . . 2-3 Exterior Mirrors
Remote Vehicle Start . . . . . . . . . 2-5 Convex Mirrors . . . . . . . . . . . . . . 2-14
Door Locks . . . . . . . . . . . . . . . . . . . 2-7 Manual Mirrors . . . . . . . . . . . . . . . 2-14
Power Door Locks . . . . . . . . . . . . 2-7 Trailer-Tow Mirrors . . . . . . . . . . . 2-14
Cargo Door Relocking . . . . . . . . 2-7 Power Mirrors . . . . . . . . . . . . . . . . 2-15
Delayed Locking . . . . . . . . . . . . . . 2-8 Heated Mirrors . . . . . . . . . . . . . . . 2-15
Automatic Door Locks . . . . . . . . . 2-8
Lockout Protection . . . . . . . . . . . . 2-8
Safety Locks . . . . . . . . . . . . . . . . . . 2-8


2-2 Keys, Doors, and Windows

Keys and Locks Notice: If the keys get locked in
the vehicle, it may have to be
damaged to get them out.
Keys Always carry a spare key.
If you are locked out of the vehicle,
{ WARNING call the Roadside Assistance
Leaving children in a vehicle with Center. See Roadside Assistance
the ignition key is dangerous for Program (U.S. and Canada) on
page 13‑8 or Roadside Assistance
many reasons. Children or others
Program (Mexico) on page 13‑10.
could be badly injured or even
killed. They could operate the With an active OnStar subscription,
power windows or other controls an OnStar Advisor may remotely
The key is used for the ignition and unlock the vehicle. See OnStar
or even make the vehicle move.
all door locks. Overview on page 14‑1.
The windows will function with the
keys in the ignition and children The key has a bar-coded key tag
could be seriously injured or killed that the dealer or qualified locksmith
if caught in the path of a closing can use to make new keys. Store
window. Do not leave the keys in this information in a safe place, not
a vehicle with children. in the vehicle.
See your dealer if a replacement
key or additional key is needed.



Remote Keyless Entry Remote Keyless Entry Q (Lock): Press once to lock all
(RKE) System (RKE) System Operation doors. If enabled through the Driver
Information Center (DIC), the
See Radio Frequency Statement on If equipped, the Remote Keyless parking lamps flash once to indicate
page 13‑22 for information Entry (RKE) transmitter functions locking has occurred.
regarding Part 15 of the Federal work up to 60 m (195 ft) away from
Communications Commission (FCC) the vehicle. The horn may chirp when Q is
rules and Industry Canada pressed again within five seconds.
There are other conditions which
Standards RSS-GEN/210/220/310. See Vehicle Personalization on
can affect the performance of the
page 5‑42 for additional information.
If there is a decrease in the RKE transmitter. See Remote Keyless
operating range: Entry (RKE) System on page 2‑3. K (Unlock): Press to unlock the
. Check the distance. The driver door. If K is pressed again
transmitter may be too far from within five seconds, all remaining
the vehicle. doors unlock.
. Check the location. Other The interior lamps come on and
vehicles or objects may be stay on for 20 seconds or until the
blocking the signal. ignition is turned on. If enabled
through the DIC, the parking lamps
. Check the transmitter's battery. flash twice to indicate unlocking
See “Battery Replacement” later has occurred. See Vehicle
in this section. Personalization on page 5‑42 for
. If the transmitter is still not additional information.
working correctly, see your j (Cargo Door): Press to unlock
dealer or a qualified technician RKE Transmitter with Remote only the cargo doors.
for service. Start Shown



/ (Remote Vehicle Start): Programming Transmitters to Battery Replacement
For vehicles with this feature, the Vehicle Replace the battery if the REPLACE
press Q and then press and hold / Only RKE transmitters programmed BATTERY IN REMOTE KEY
within five seconds to start the to the vehicle will work. If a message displays in the DIC. See
engine from outside the vehicle transmitter is lost or stolen, a “REPLACE BATTERY IN REMOTE
using the RKE transmitter. See replacement can be purchased and KEY” under Key and Lock
Remote Vehicle Start on page 2‑5 programmed through your dealer. Messages on page 5‑38 for
for additional information. When the replacement transmitter is additional information.
L (Vehicle Locator/Panic programmed to the vehicle, all Notice: When replacing the
Alarm): Press and release to remaining transmitters must also be battery, do not touch any of the
locate the vehicle. The turn signal programmed. Any lost or stolen circuitry on the transmitter. Static
lamps flash and the horn sounds transmitters no longer work once the from your body could damage the
three times. new transmitter is programmed. transmitter.
Each vehicle can have up to
Press and hold L for more than four transmitters programmed to it.
two seconds to activate the panic
alarm. The turn signal lamps flash
and the horn sounds repeatedly for
30 seconds. The alarm turns off
when the ignition is moved to ON/
RUN or L is pressed again. The
ignition must be in LOCK/OFF for
the panic alarm to work.



2. Remove the old battery. Do not Do not use the remote start
use a metal object. feature if the vehicle is low on fuel.
3. Insert the new battery, positive The vehicle may run out of fuel.
side facing down. Replace with a If the vehicle has the remote start
CR2032 or equivalent battery. feature, the RKE transmitter
4. Snap the transmitter back functions will have an increased
together. range of operation. However, the
range may be less while the vehicle
is running.
Remote Vehicle Start
There are other conditions which
This vehicle may have a remote can affect the performance of the
start feature. This feature allows you transmitter, see Remote Keyless
To replace the battery: to start the engine from outside the Entry (RKE) System on page 2‑3 for
vehicle. It may also start the additional information.
1. Separate the transmitter with a
vehicle's heating or air conditioning
flat, thin object, such as a flat / (Remote Vehicle Start):
systems. See Climate Control
head screwdriver. This button will be on the RKE
Systems on page 8‑1 for additional
. Carefully insert the tool into information. transmitter if you have remote start.
the notch located along the To start the engine using the remote
Laws in some local communities
parting line of the start feature:
may restrict the use of remote
transmitter. Do not insert
starters. For example, some laws 1. Aim the RKE transmitter at the
the tool too far. Stop as
may require a person using remote vehicle.
soon as resistance is felt.
start to have the vehicle in view
. Twist the tool until the when doing so. Check local 2. Press and release Q on the
transmitter is separated. regulations for any requirements on transmitter.
remote starting of vehicles.



3. Immediately press and hold / The maximum number of remote The remote vehicle start feature will
until the turn signal lamps flash. starts between ignition cycles with not operate if:
If you cannot see the vehicle's the key is two. . The key is in the ignition.
lamps, press and hold for If the remote start procedure is used
four seconds.
. The hood is open.
again before the first 10 minute time
. The hazard warning flashers
When the engine starts, the frame has ended, the first
parking lamps will turn on and 10 minutes will immediately expire are on.
remain on while the engine is and the second 10 minute time . There is an emission control
running. The doors will be frame will start. system malfunction. See
locked. The airbag readiness After the engine has been remote Malfunction Indicator Lamp on
light will be on during a remote started two times, the ignition switch page 5‑21.
start. It should turn off when the must be turned to ON/RUN and then . The engine coolant temperature
ignition is turned to ON/RUN. back to LOCK/OFF using the key is too high.
See Airbag Readiness Light on before the remote start procedure
page 5‑18 for more information. can be used again.
. The oil pressure is low.
The engine will continue to run To cancel a remote start:
. Two remote vehicle starts have
for 10 minutes. Repeat the steps already been provided.
for a 10-minute time extension.
. Aim the RKE transmitter at the
Remote start can be extended vehicle and press / until the
only once. parking lamps turn off.
After entering the vehicle during a . Turn on the hazard warning
remote start, insert and turn the key flashers.
to ON/RUN to drive the vehicle. . Turn the ignition on and then
back off.



Door Locks WARNING (Continued)
From the outside, use the key.
If the vehicle is equipped with
{ WARNING injuries or even death from keyless entry, see Remote Keyless
Entry (RKE) System Operation on
heat stroke. Always lock the
Unlocked doors can be vehicle whenever leaving it. page 2‑3.
dangerous. . Outsiders can easily enter
. Passengers, especially through an unlocked door Power Door Locks
children, can easily open the when you slow down or stop On vehicles with power door
doors and fall out of a moving the vehicle. Locking the doors locks, the switches are located
vehicle. When a door is can help prevent this from on the doors.
locked, the handle will not happening.
open it. The chance of being T : Press to lock and unlock
thrown out of the vehicle in a the doors.
crash is increased if the When a door is locked, the inside
doors are not locked. So, all door handle will not work.
passengers should wear
safety belts properly and the Cargo Door Relocking
doors should be locked
whenever the vehicle is If the cargo door is open when the
driven. lock button is pressed on the door
or the RKE transmitter, all doors will
. Young children who get into lock except the cargo door. The
unlocked vehicles may be cargo door will lock when it is
unable to get out. A child can To lock the door from the inside, closed or when the delayed locking
be overcome by extreme heat slide the manual lever on the feature functions.
and can suffer permanent door down. To unlock the door,
(Continued) slide the manual lever up.



Delayed Locking Automatic Door Locks Safety Locks
When locking the doors with the The vehicle may have an automatic Security locks are located on the
power lock switch and a door open, lock/unlock feature. This feature can front portion of the 60/40 side
the doors will lock five seconds after be programmed using the Driver swing-out door or the side
the last door is closed. You will hear Information Center (DIC). sliding door.
three chimes to signal that the See Vehicle Personalization on
delayed locking feature is in use. page 5‑42 for more information on
DIC programming.
Pressing e twice or Q on the
RKE transmitter twice will override Lockout Protection
the delayed locking feature and
immediately lock all the doors. This feature protects you from
locking the key in the vehicle when
This feature will not operate if the
the key is in the ignition and a door
key is in the ignition.
is open.
This feature can be programmed
If the power lock switch is pressed
using the Driver Information
when either the driver, passenger,
Center (DIC). See “Delay Door
or rear door is open, all the doors
Lock” in Vehicle Personalization on 60/40 Swing-Out Side
will lock and then the driver door will
page 5‑42. Door — Driver Side Shown,
unlock. This feature does not
include the side cargo door. Passenger Side Similar
If the vehicle has an ambulance For the 60/40 side swing-out door,
package, this feature is disabled. move the button to the right for the
driver side door or to the left for the
passenger side door to engage the
security feature.



Move the button to the left for the Doors
driver side door or to the right for
the passenger side door to return
the door locks to normal operation. Side Door
(60/40 Swing-Out)

To open the front portion of a
60/40 door from the inside, pull the
handle toward you and push the
door open.
Side Sliding Door
For the side sliding door, move the
To open the front portion of a
button up to engage the security
60/40 door from the outside, pull out
feature. Move the button down to
on the handle and open the door.
return the door locks to normal
operation.



then open the door. When the door When the door is closed, it will be
is closed, the check strap will flush with the side of the body.
automatically re-engage.

Sliding Door

To open the rear portion of a 60/
40 door from the outside, pull the
handle on the side of the rear door
and pull the door toward you. To open the sliding side door from
To close the 60/40 side doors, close the inside, pull the handle toward
the rear door first. Then close the the rear of the vehicle. Then, slide
front door. Check to make sure that To open the sliding side door from the door toward the rear of the
both doors are completely closed. the outside, pull the handle toward vehicle.
the rear of the vehicle and slide the To close the sliding side door from
The swing-out doors have a check door open.
strap assembly in the door frame to the inside, grasp the handle and
keep the door from opening beyond To close the sliding side door from slide the door toward the front of
90 degrees. the outside, use the handle to slide the vehicle.
the door toward the front of the Make sure the door is completely
To open the door beyond vehicle.
90 degrees, close the door partially, closed before driving away.
pull the check strap toward you and



Rear Doors WARNING (Continued)
{ WARNING . Young children who get into
Unlocked doors can be unlocked vehicles may be
dangerous. unable to get out. A child can
. Passengers, especially be overcome by extreme heat
children, can easily open the and can suffer permanent
doors and fall out of a moving injuries or even death from
vehicle. When a door is heat stroke. Always lock the
locked, the handle will not vehicle whenever leaving it.
open it. The chance of being . Outsiders can easily enter
thrown out of the vehicle in a To open the driver side rear door,
through an unlocked door
crash is increased if the pull the latch release at the inside
when you slow down or stop
doors are not locked. So, all edge of the door.
the vehicle. Locking the doors
passengers should wear can help prevent this from To close the rear doors, close the
safety belts properly and the happening. driver side rear door first. Then
doors should be locked close the passenger side rear door.
whenever the vehicle is Check to make sure both doors are
driven. To open the rear doors from the completely closed.
outside, pull the handle toward you
(Continued) to open the passenger side rear
door first.



Vehicle Security You do not have to manually arm or
disarm the system.
If the engine still does not start, and
the key appears to be undamaged,
This vehicle has theft-deterrent try another ignition key. At this time,
The security light will come on if
features; however, they do not you may also want to check the
there is a problem with arming or
make it impossible to steal. instrument panel PASS KEY fuse.
disarming the theft-deterrent
system. If the engine still does not start with
Immobilizer the other key, the vehicle needs
When the PASS-Key III+ system service. If the vehicle does start, the
See Radio Frequency Statement on senses that someone is using the first key may be faulty. See your
page 13‑22 for information wrong key, it shuts down the dealer or a locksmith who can
regarding Part 15 of the Federal vehicle's starter and fuel systems. service the PASS-Key III+ to have a
Communications Commission (FCC) The starter will not work and fuel will new key made. See Fuses and
rules and Industry Canada stop being delivered to the engine. Circuit Breakers on page 10‑41.
Standards RSS-GEN/210/220/310. Anyone using a trial-and-error
method to start the vehicle will be It is possible for the PASS-Key III+
Immobilizer Operation discouraged because of the high decoder to learn the transponder
number of electrical key codes. value of a new or replacement key.
This vehicle is equipped with the Up to 10 keys may be programmed
PASS-Key® III+ (Personalized If the engine does not start and the for the vehicle. This procedure is for
Automotive Security System) security message comes on, the learning additional keys only. If all
theft-deterrent system. key may have a damaged the currently programmed keys are
PASS-Key III+ is a passive transponder. Turn the ignition off lost or do not operate, you must see
theft deterrent system. and try again. your dealer or a locksmith who can
The system is automatically armed service PASS-Key III+ to have keys
when the key is removed from the made and programmed to the
ignition. system.



See your dealer or a locksmith who 4. Insert the key to be programmed If you lose or damage a
can service PASS-Key III+ to get a and turn it to ON/RUN within PASS-Key III+ key, see your dealer
new key blank that is cut exactly as 10 seconds of removing the or a locksmith who can service
the ignition key that operates the previous key. PASS-Key III+ to have a new
system. The security message will turn key made.
To program the new key: off once the key has been Do not leave the key or device
programmed. It may not be that disarms or deactivates the
1. Verify the new key has 1 apparent that the security theft-deterrent system in
stamped on it. message went on due to how the vehicle.
2. Insert the original, already quickly the key is programmed.
programmed key into the ignition 5. Repeat Steps 1 through 4 if
lock cylinder and start the additional keys are to be
engine. If the engine will not programmed.
start, see your dealer for service.
3. After the engine has started,
turn the key to LOCK/OFF and
remove the key.



Exterior Mirrors Manual Mirrors Trailer-Tow Mirrors
Adjust the mirrors by pressing the
Convex Mirrors mirror up and down and left and
right.
{ WARNING The mirrors can be manually folded
in or out.
A convex mirror can make things,
like other vehicles, look farther On the lower portion of each mirror
away than they really are. If you is an auxiliary convex mirror.
cut too sharply into the right lane, A convex mirror's surface is curved
you could hit a vehicle on the so you can see more from the driver
seat. The auxiliary convex mirrors
right. Check the inside mirror or
can be adjusted manually by
glance over your shoulder before
pressing the mirror.
changing lanes.
Vehicles with towing mirrors can be
adjusted manually for a clear view
The passenger side mirror is convex of the objects behind you.
shaped. A convex mirror's surface is
curved so more can be seen from On the lower portion of each mirror
the driver seat. there is an auxiliary convex mirror
that can be adjusted manually to
provide an extended field of view.
The mirrors can be manually folded
in or out.

2012 Chevy Express Owner's Manual Baltimore, Maryland

2012 Chevy Express Owner's Manual Baltimore, Maryland

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2012 Chevy Express Owner's Manual Baltimore, Maryland