1. DigitallyAugmentedHospitalityExperience in relation withservant leadership philosophy

2. Servant leardership philosophy Do those served grow as persons? Do they, while being served, become healthier wiser freer more autonomous more likely themselves tobecome servants? Robert Greenleaf

5. Real travel-secretary services

6. Information

7. Simplicity

9. But it will never beat the multiplicity of customer expectations

10. digital differentiation What do youwantyourcustomers to control? Safety of theirchildren Access to their room, lights, TV To products and services, before, while and aftertheirstay Fun games Theirowncommunity

11. Control4

12. Tagwhat

13. St Regis Vancouver

14. TrumpHotel Las Vegas

15. What impresses me the most about augmented reality The potential Information Collective intelligence The creativity Flexible tools Perfectlyadapted to hotel services

16. AR has to be the future of social networking

17. Travelling is about Discoveries Expectations Sensations Beingawayfrom home

18. Imagine Whenyouwon’tneed the use of a mobile anymore