1. Topics
• Context
IT and Education: • Education trends
Game Changers • Rethinking the rules
• Emerging models
• Do it yourself
Diana G. Oblinger, Ph.D.
• Student empowerment
President and CEO, EDUCAUSE
• Credits and credentials
• New value chains
• Inside the “black box”
Educational imperative
• Intellectual and human capital paramount
• Worldwide demand for well-educated workers
Education Trends • Benefits health, civic engagement society
• Post-secondary
education is the new
baseline
2000 - Present Projections for 2020
• Decline of “traditional student” • Focus on outcomes rather than credits
• First generation students increase • Competency-based degrees
• Older students • Do-it-yourself learners
• “Swirl” • Residential campus experience too costly
• Growth of online for many
programs
—Student Experience Lab, 2012 —Student Experience Lab, 2012
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2. Unsettled environment
• Challenging economic environment
• Threat of regulation
―Cap on tuition
―Performance-based funding
―Program elimination Rethinking the Rules
• External forces
— Governors launching charter
universities
— Philanthropists supporting
new institutions
— Non-traditional students
opting for for-profit
institutions or non-traditional
certifications
The connected age Do-it-yourself learning
• Everything (and everyone) is interconnected • Digitized and indexed
• Individuals are empowered with information books (28 million volumes)
• Everyone can participate • Data, archives, media
• It is easy for people • Content, exercises
to find each other • Peer-to-peer support
• Communities
—image credit
Everyone can participate Personalization due to “big data”
• Innovation is “outsourced” to the community
• Community members respond to challenges
―Minimizing water used for cleaning, sanitizing
―Making packaging material more recyclable
• Sponsored by Global 5000 companies and non-profits
• Pay-for-performance (e.g., prize of $50,000)
• Expands innovation capacity beyond internal R&D
teams
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3. Self-service learning
• “Learn almost anything for free”
• Khan Academy
―5 million unique users (in March 2012)
―3,000 videos
Do-It-Yourself ―150 million lessons delivered online
―400 million exercises completed
―Analytics engine
• Translating into 12
languages
Adaptive
• Knewton Math Readiness
• Allows students to go at
own pace
• Personalized
• Short videos; explanations
• Test skills
• Points and badges
encourage completion
• Faculty access to class or
individual student trends
MOOCs
• Massive scale
• Self-organized study and
discussion groups
• Data collection may
change pedagogy Student Empowerment
• Emerging revenue models
• Brand extension
• A global university?
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4. OpenStudy Learn to do what you do
• SimSchool
• Ask questions • Classroom management techniques
• Give help • Analyze student data
• Connect with • Understand diverse learning styles
others
anywhere in
the world
• Earn badges
for helpful
answers
Student Success Plan
• Counseling and intervention software
• Case load management
―Monitor
―Engage
―Support
• Early alert
• Student interface
• Results
―First term success rate 97% vs 59%
―37% higher retention term-to-term
―Five times more likely to graduate in 6 years
—Little, 2012
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5. Nudges
• “Weight-watchers” of college completion
• Behavior interventions, “nudges”
―Study skills
―How to deal with academic setbacks
―Organize time and Credits and Credentials
responsibilities
• Positive peer
academic pressure
• Data identifies
students who need
active outreach
Putting data to work Badges: Credit decoupled from courses
• Share transcripts • Learning happens everywhere, not just
• Predict where you might be accepted for college classroom
• How to improve odds of acceptance (e.g., take calculus) • Recognition for skills and achievements
• Eventually businesses may use credentials in hiring • Earn and display badges on the web
• Skills and experience
can come from
―Online courses
―Peer learning
―Volunteering
―After-school work
Badges in sustainable agriculture Stackable credentials: work and learn
• Badges based on competencies, skills, classes, • Programs with multiple “completion points”
internships achievable within short time-frames
• Mix of pre-determined standards and self- • Provides clear pathways for continuing education
assessment with peer review and career success
• Formative feedback • Academic and/or industry-driven courses and
credentials that move students quickly into the
from peers, mentors, workforce with marketable skills and increased
faculty, community earning capability
• UC-Davis • Opportunities to recognize and encourage
completion as part of a learning and skill-building
continuum
—Bumphus, 2010
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6. Pathway in health sciences
Stackable Approach Stackable Stand-Alone Certificates
• 1+1 programs (LPN to
RN)
• Multi-Competency
New Value Chains
Health (2 health
certificates + general
education)
• CNA + Phlebotomy +
General Education
—Bumphus, 2010
Value chain to value web Course providers
• $99/month (+ $39/course) or $999/year for 10 courses
• Required college courses
• Start any time; no required meeting times
• Individualized, on-demand support (online)
• Transfer credits to partner college(s)
Joint ventures Study support
• Increasing number of public-private joint ventures • Tutoring and mentoring
• Available on demand, 24x7
• Augment existing skills, resources • Matches mentors and
• 2tor: online platform to expand graduate programs mentees; flexible scheduling
―Technology and infrastructure • Shared live experiences;
―Fieldwork sites whiteboarding
―Creates instructional
material with faculty
―Capital investment
• Shares tuition revenue
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7. Recruit and retain Pathways from military to career
• Designed for veterans
• ConnectEDU ―Veteran unemployment 20%
―Prospect for students ―Veteran under-employment 50%
―Advising ―75% of veterans who begin college don’t graduate
―Retention
―Assessment
• Online coaching platform
―Analytics • Partner with universities,
veterans organizations,
• Starfish: Student
corporations
retention platform
―Student tracking • Hybrid and F2F experience
―Early alert • Transition coaching
―Online appointment • Mentoring
scheduling, and
assessment • Gamification; badges
Redefining roles Free, open and peer-led
• Credit for prior learning; competencies developed with • University of the People
industry experts
• Tuition-free online university
• Objective and performance-based assessment of
competencies • For students with financial, geographic, societal
constraints
• WGU faculty identify best
existing courses; acquire • Open educational resources
rights to use them • Volunteers
• Faculty serve as mentors, • Peer learning
also peer mentoring
• Accelerated degree
• Text-based
options • Students in 126 countries
• 30% growth rate
“Big data” enables personalization
• Tailor the approach to each learner
• Focus on areas of weakness
• Adapt to personal aspirations
Inside the “Black Box” • Personalize advice,
counseling, degree
planning
—Smith, 2010
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8. Feedback to instructor Student progress over time
Students know where they stand
Prediction and intervention Peer comparisons
• Identify struggling students
• Alert student to problems
• Check-My-Activity; “How am I doing?”
• Direct to • Students compare their online course
resources activity with peers who received
―Higher grade
• Improves ―Same grade
success by up
to 28% ―Lower grade
• Allows student
to link behaviors
with performance
http://www.itap.purdue.edu/tlt/signals/
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9. Demystifying education
• Personal recommendations
tailored to
―Program of study
―Abilities
• Keyed to degree program Closing Thoughts
and course sequencing, not
“liking”
• Deans use to target course
availability
• Faculty use to target
interventions
• Degree Compass —Denley, 2012
Change is a choice. The
College is what students
best choice is an
experience.
informed choice.
IT is a game
changer.
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10. doblinger@educause.edu
© 2012 All rights reserved
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