What would it be like if we designed our companies with the same care that we design our web apps? How is a new employee welcomed on her first day, not via welcome screens and a series of help bubbles, but by the experience the organization has created for her? Jen Dary, Talent Strategist at Plucky, is interested in designing experiences for employees and helping people work better. In this talk she’ll explore the opportunities we have to treat our co-workers as our users and how, in doing so, we can build more successful teams.

1. Employee
Experience Design
Jen Dary
@beplucky
beplucky.com
Wednesday, October 2, 13

2. Wednesday, October 2, 13

3. Let’s do some
user research.
Wednesday, October 2, 13

4. The tiny moments that
confirmed your decision
to accept your job
Wednesday, October 2, 13

5. The tiny moments that
have made you question
your decision to stay
Wednesday, October 2, 13

6. Wednesday, October 2, 13

7. Employee Experience
affects:
✦ recruiting & hiring
✦ retention
✦ quality of work
✦ brand recognition
Wednesday, October 2, 13

8. Tackle tiny moments
✦ “Welcome” experience
Wednesday, October 2, 13

9. Tackle tiny moments
✦ “Welcome” experience
✦ “I have a problem” experience
Wednesday, October 2, 13

10. Tackle tiny moments
✦ “Welcome” experience
✦ “I have a problem” experience
✦ “Victory” experience
Wednesday, October 2, 13

11. Some career advice.
Wednesday, October 2, 13

12. Be a champion of
Employee Experience.
Wednesday, October 2, 13

13. It makes you
invaluable.
Wednesday, October 2, 13

14. Thanks!
Jen Dary
@beplucky
beplucky.com
Wednesday, October 2, 13