CHW Program Assessment and Improvement Matrix Rebecca Furth, Initiatives Inc. Alison Wittcoff, HCI Project CORE Spring Meeting, April 28, 2010

1. CHW Program Assessment and Improvement Matrix Rebecca Furth, Initiatives Inc. Alison Wittcoff, HCI Project April 28, 2010

4. Action Planning Framework Programmatic Component Problem Action Person responsible Needs and resources Timeline Indicators Equipment and Supplies Frequent stockouts of CTA, ORS, MILD, FP products in some districts Performance Evaluation and Incentives Communities currently are not following through on their commitment to provide incentives and support CHWs Referral System Clients are referred, but no formal system exists with standards for referral or methods for tracking referral. Initial Training Community has no involvement in initial training Opportunity for Advancement CHWs have no opportunities for advancement

5. Action Planning Framework Programmatic Component Problem Action Person responsible Needs and Resources Timeline Indicators Equipment and Supplies Frequent stockouts of CTA, ORS, MILD, FP products in some districts Review and modify calculation of average monthly consumption(include needs of the CHW), inc. buffer stock CHW Supervisor Security stock Performance Evaluation and Incentives Communities currently are not following through on their commitment to provide incentives and support CHWs Discuss with CHW and the community how to find a way to recognize CHW PISAF Program Manager Referral System Clients are referred, but no formal system exists with standards for referral or methods for tracking referral. Formalize the referral system by developing referral cards PISAF Program Manager Document referrals and feedback Initial Training Community has no involvement in initial training Involve community in training role plays and have practicum sessions in the community PISAF Program Manager Opportunity for Advancement CHWs have no opportunities for advancement Introduce a post of expert CHW for high-performing CHWs PISAF Program Manager

24. Thank you