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COMMUNICATION PREPARED BY Mrs. Jeena Aejy
Efficient communication is ESSENTIAL to being successful in life.
Communication ,[object Object],[object Object],[object Object],[object Object]
The aim of communication is the transference and understanding of information between two or more people. Communication must always be between two or more people, one the sender and the other receiver.  You participate in both roles and your role will change alternatively and frequently in conversation.
The Communication Process Source Encoding Channel Decoding Receiver Message Message Message Message Feedback
The Communication Process Encoding Channel Decoding Receiver Message Message Message Message Feedback Source “ I take sugar in my tea”
The Communication Process Encoding Channel Decoding Message Message Message Message Feedback Source “ One lump or two?”
Barriers to Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Barriers to Communications ,[object Object],[object Object],[object Object],[object Object]
Communication Enhancers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Forms of Communication ,[object Object],[object Object]
Modes of Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Verbal Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nonverbal Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Zones of Personal Space ,[object Object],[object Object],[object Object],[object Object]
THERAPEUTIC COMMUNICATION ,[object Object]
Purpose of therapeutic communication is to help people  cope more effectively  as individuals and in relationships with others 1. Provide  a safe place  for the client to explore the meaning of the illness experience  2. For the nurse to function as a skilled companion  and through communication   help the client to achieve well-being
Therapeutic Communication ,[object Object],[object Object],[object Object],[object Object],[object Object]
Therapeutic Communication ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THERAPEUTIC  COMMUNICATION TECHNIQUES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THERAPEUTIC  COMMUNICATION TECHNIQUES (continu..) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nontherapeutic Communication Techniques ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Nontherapeutic Communication Techniques (cont’d) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Professional Helping Relationships ,[object Object],[object Object],[object Object],[object Object]
ELEMENTS OF PROFESSIONAL COMMUNICATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communication in the  Nursing Process ,[object Object],[object Object],[object Object],[object Object],[object Object]
Nursing diagnosis  examples ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],Implementation Therapeutic communication techniques
[object Object],[object Object],[object Object]
THERAPEUTIC HELPING RELATIONSHIP
The Helping Relationship ,[object Object],[object Object],[object Object],[object Object]
The Helping Relationship ,[object Object],[object Object],[object Object]
Caring ,[object Object],[object Object],[object Object]
Comforting ,[object Object],[object Object],[object Object],[object Object]
Empathy ,[object Object],[object Object],[object Object],[object Object]
PHASES OF HELPING RELATIONSHIP
Preinteraction Phase ,[object Object],[object Object],[object Object],[object Object]
Nursing Skills for Preinteractive Phase ,[object Object],[object Object],[object Object]
Introductory Phase ,[object Object],[object Object],[object Object]
Nursing Skills for Introductory Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Working Phase ,[object Object],[object Object],[object Object],[object Object],[object Object]
Nursing Skills for Working Phase  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Termination Phase ,[object Object],[object Object]
Nursing Skills for Termination Phase ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Final thoughts ,[object Object],[object Object],[object Object]
“ Be a Bridge, Not a Wall ”

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Communication

  • 1. COMMUNICATION PREPARED BY Mrs. Jeena Aejy
  • 2. Efficient communication is ESSENTIAL to being successful in life.
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  • 4. The aim of communication is the transference and understanding of information between two or more people. Communication must always be between two or more people, one the sender and the other receiver. You participate in both roles and your role will change alternatively and frequently in conversation.
  • 5. The Communication Process Source Encoding Channel Decoding Receiver Message Message Message Message Feedback
  • 6. The Communication Process Encoding Channel Decoding Receiver Message Message Message Message Feedback Source “ I take sugar in my tea”
  • 7. The Communication Process Encoding Channel Decoding Message Message Message Message Feedback Source “ One lump or two?”
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  • 17. Purpose of therapeutic communication is to help people cope more effectively as individuals and in relationships with others 1. Provide a safe place for the client to explore the meaning of the illness experience 2. For the nurse to function as a skilled companion and through communication help the client to achieve well-being
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  • 36. PHASES OF HELPING RELATIONSHIP
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  • 46. “ Be a Bridge, Not a Wall ”