1. Exceptional interpersonal skills
Self-starter with excellent analytical, organizational, communication, and time
management skills
A talent for analyzing problems, developing and simplifying procedures, and
finding innovative solutions
Experienced in all areas of management with a proven record of
accomplishments
Extremely focused on Safety and Quality Initiatives
Highly motivated

2. Managed staffs that included managers, supervisors, technicians, delivery
drivers, customer representatives, auditors, trainers, with up to 120 employees
Over 17 years experience managing the daily production and requirements for a
750,000 square foot distribution center
Oversaw daily production of shipping/receiving functions and quality initiatives
Managerial & Financial Analysis/Maintain budget variances pertaining to payroll
Margin Management
Recruiting, Staffing, Training
Developed career paths and opportunities for those in the company with upward
capabilities and/or desires
Corporate and National DOT compliance
Fleet cost control through PM scheduling, routing software, and expense control
Full development and execution of business sales and marketing plans
Maintained high customer relations and service levels
Site Safety Coordinator/OSHA record keeping & compliance
Operational consulting/Project management
Human Resource support (i.e. Draft Company Policies/Procedures/Employee
Manuals)

3. Was a member of the plants “First Response” team for building emergencies
Corporate and National DOT compliance
Fleet cost control through PM scheduling, routing software, and expense control
Full development and execution of business sales and marketing plans
Maintained high customer relations and service levels
Site Safety Coordinator/OSHA record keeping & compliance
Operational consulting/Project management
Human Resource support (i.e. Draft Company Policies/Procedures/Employee
Manuals)
Reduction in overhead costs
45% decrease in turnover from 2005-2008
30% increase in profits from 2005-2008
45% decrease in OSHA recordable injuries from 2007-2008
Integrated attendance/vacation/quality record keeping & tracking databases
Developed company safety programs, training programs, and interview
procedures
Increased team morale by utilizing individual and team based strategies

4. I am proficient in most standard Microsoft Office applications, with extensive
experience in:
 Excel and Access.
I am also experienced in:
 Specialized warehousing maintenance systems
 Vo-Collect Voice Recognition software
 ADDS [advanced digital data system]
 Energy E3
 Tag
 Salesforce.com
 VTS [vehicle tracking system]

5. Gourlay Quality Services Inc., Schodack, N.Y.
Job Title: Site Coordinator
Employed: April, 1992 to September, 2009
Duties:
Assumed full responsibility for managing all plant operations including:
production, auditing, and sanitation. Oversaw the generation of maximum
profitability while ensuring full production levels were met while simultaneously
performing safety, quality, cost, and inventory management within operating
budget constraints. Supervised all employee safety, disciplinary and training
programs. Completed operations improvement projects, weekly payroll,
scheduling, and associates & leadership performance reviews (quarterly/annual)
while maintaining the goals & values of the organization.

6. Confidential, Rotterdam, N.Y.
Job Title: Warehouse Supervisor
Employed: November, 2010 to Current
Duties:
Responsible for overseeing the shipping and receiving functions of Wine,
Nursery and Produce goods, while maintaining safe working conditions and high
quality standards. Supervise the off-loading process of railcars and standard
operating procedures compliance. Cultivate key points and preserve regular
communication with the third-party unloading service and railroad yard master.
Manage and submit daily reports, employee performance reviews, and
coordinating specialized reloads for railcar shipments.

7. Empire Warehouse Solutions, Newburgh, N.Y.
Title: Operations Manager
Employed: May, 2010 to September, 2010
Duties:
Managed high volume Inbound & Outbound freight for UPS [1-2 million lbs. per
week], while maintaining quality & quantity specifications. Preserved staffing
levels based on workload variations. Supervised movement of standard goods
and Hazmat material [including; dangerous goods paperwork/compliance].
Managed administrative duties to include; billing, payroll, and employee
performance reviews.

8. Paraco Gas Corporation, New Lebanon, N.Y.
Title: Business Manager for 2 locations
Employed: September, 2009 to May, 2010
Duties:
Assumed responsibilities to include but not limited to - control of margins and
profits; management within administration, delivery, technical, and
sales/purchasing initiatives; foster networks within community [i.e.
contractors, Chamber of Commerce, high volume customers, vendors, other];
day-to-day customer service relations; generating operational analysis reports;
sales.

9. Duri's Merchandise [Web based merchandise store], N.Y.
Title: Sole proprietor
Employed: Operated from 2000 to 2009
Experiences included:
 Business start-up procedures
 Direct Marketing
 Business negotiations
 Domestic & International goods purchasing
 Website design and implementation
 Financial accounting
 Wholesale & manufacturer business accounts
 Point of sale transactions
 Advertising

10. ITT Technical Institute College, Albany, N.Y.
Major: Information Technology – Computer Network Systems.
Member of the “National Technical Honor Society”.
GPA: 4.0
Graduation Date: June, 2012
Hudson Valley Community College, Troy, N.Y.
GPA: 3.92
Graduation Date: While working full time and raising a family, I have completed
over 50 credit hours towards an Associate’s Degree in Business Administration:
A.A.S. (Course work completion expected 2012).

11. OSHA Training
 Forklift Train-The-Trainer
 OSHA Record Keeping
 Propane Cylinder Recertification
SAFETY Training
S.T.O.P. / MARSH
Accident Investigation Recording
First Aid & Adult CPR certified
P.P.E. (Personal Protective Equipment)
Hazmat/Respiratory
DEVELOPMENTAL Programs
Problem Resolution & Diversity

12.  Gung Ho! [Johnson M.D., Spencer_New York, NY: HarperCollins Business,
1998]
 Who Moved My Cheese [Johnson M.D., Spencer_New York, NY: G.P.
Putnam’s Sons, 1998, 2002]
 The One Minute Manager [Blanchard Ph.D., Ken, and Johnson M.D.,
Spencer_New York, NY: HarperCollins Business, 1981, 1982, 2003]
 The 7 Habits of Highly Effective People [Covey, Stephen R._New York, NY: A
division of Simon & Schuster, Inc., 1989, 2004]
 Awaken The Giant Within [Robbins, Anthony_New York, NY: Summit Books,
1991]
 Persuasive Business Proposals [Sant, Tom_New York, NY: A division of
American Management Association, 2004]
 Managing Teams [Heller, Robert_New York, NY: DK Publishing, Inc., 1998]
 Do-It-Yourself-Marketing Ideas [Levison, Jay C._Boston, MA: Goldhirsh Group,
Inc., 1997]
 The Management of Business-To-Business Advertising [Ross, Stewart
R._Westport, Connecticut: Quorum Books, 1986]

13. THANK YOU