Despite the debates around privacy, disinformation and influencer authenticity; social media continues to fuel our digital lives. The biggest change is how. With ever evolving platforms, trends, and even content types, social is growing increasingly complex and discerning fact from fiction is becoming progressively more difficult. What will be the biggest trends for marketers in 2020? Chris Walts, Social Strategy Lead at Ogilvy UK, and Kanika Bali, Social Strategist at Ogilvy Hong Kong share their insights.
MYTH-BUSTING SOCIAL MEDIA ADVERTISING - Convertro social media_report_final2Abdallah Nabulsi
Social media advertising can be effective, but its impact depends on factors like whether ads are paid or organic, the specific social network, and the product category. Paid social media tends to drive more new customers and sales than organic posts. YouTube and Facebook are generally stronger for introducing products and driving conversions. The impact also varies by industry, with subscription and health/beauty products benefiting more from social ads. Carefully optimizing campaigns across different touchpoints is important to maximize ROI from social media.
This presentation is about exploring social media as a process for driving BtoB lead generation But first a word of caution: Leads depend as much on the messages as they do on the media. Maybe more. So this will be a story about managing both media and messages within our Marcom Engine process. A presentation by Keith Bates
This document outlines 10 marketing trends predicted for 2016:
1. Facebook Live will allow live streaming of video and notifications of live streams.
2. Intentional "rabbit holes" using services like Apture can improve user experience on websites.
3. Payment tracking apps like Venmo will allow marketers to understand consumer spending habits.
4. Drone advertising, while still in early stages, has potential uses like delivering packages and banner ads.
5. New content strategies include long-tail keywords, mobile optimization, and bite-sized content.
6. 70% of millennials will spend more on brands that support causes, showing social responsibility is important.
7. Artificial intelligence like virtual secretaries
The document contrasts old and new marketing approaches. Old marketing uses push strategies like advertising to interrupt consumers, while new marketing uses pull strategies like creating and sharing great content. It discusses how new marketing relies on search engines, social networks, and creating helpful content like eBooks, videos, tools and blogs to engage interested customers and start conversations. The goal is to provide solutions for customers through niche content rather than mass interruptions.
Top 10 Social Media Tips For Financial AdvisorsFinworx
Whether you're a social media expert or a digital novice, these quick tips will help you get the most out of your social media accounts. Join the digital world as a financial advisor with a little help from BPV Capital Management!
An increased number of consumers are using the mobile web and native apps on their smartphones to research products and make purchases, however many mobile marketing efforts miss key opportunities to maximize their app ROI.
By focusing on a consumer-friendly app strategies, companies can increase their ROI, gain insight into consumers’ mobile behavior, and enhance their consumer appeal.
Download our white paper to learn more about how Gold Mobile can accelerate customer engagement, drive transactions, and reward your most loyal customers with our unique platform. Included are examples of how our platform has been utilized by other companies to help combat precise challenges and achieve specific goals.
The senior care buyer has undergone massive change over the past few years. With infinite access to media, and infinite connectivity we must understand the new foundations for relating to the modern buyer.
Despite the debates around privacy, disinformation and influencer authenticity; social media continues to fuel our digital lives. The biggest change is how. With ever evolving platforms, trends, and even content types, social is growing increasingly complex and discerning fact from fiction is becoming progressively more difficult. What will be the biggest trends for marketers in 2020? Chris Walts, Social Strategy Lead at Ogilvy UK, and Kanika Bali, Social Strategist at Ogilvy Hong Kong share their insights.
MYTH-BUSTING SOCIAL MEDIA ADVERTISING - Convertro social media_report_final2Abdallah Nabulsi
Social media advertising can be effective, but its impact depends on factors like whether ads are paid or organic, the specific social network, and the product category. Paid social media tends to drive more new customers and sales than organic posts. YouTube and Facebook are generally stronger for introducing products and driving conversions. The impact also varies by industry, with subscription and health/beauty products benefiting more from social ads. Carefully optimizing campaigns across different touchpoints is important to maximize ROI from social media.
This presentation is about exploring social media as a process for driving BtoB lead generation But first a word of caution: Leads depend as much on the messages as they do on the media. Maybe more. So this will be a story about managing both media and messages within our Marcom Engine process. A presentation by Keith Bates
This document outlines 10 marketing trends predicted for 2016:
1. Facebook Live will allow live streaming of video and notifications of live streams.
2. Intentional "rabbit holes" using services like Apture can improve user experience on websites.
3. Payment tracking apps like Venmo will allow marketers to understand consumer spending habits.
4. Drone advertising, while still in early stages, has potential uses like delivering packages and banner ads.
5. New content strategies include long-tail keywords, mobile optimization, and bite-sized content.
6. 70% of millennials will spend more on brands that support causes, showing social responsibility is important.
7. Artificial intelligence like virtual secretaries
The document contrasts old and new marketing approaches. Old marketing uses push strategies like advertising to interrupt consumers, while new marketing uses pull strategies like creating and sharing great content. It discusses how new marketing relies on search engines, social networks, and creating helpful content like eBooks, videos, tools and blogs to engage interested customers and start conversations. The goal is to provide solutions for customers through niche content rather than mass interruptions.
Top 10 Social Media Tips For Financial AdvisorsFinworx
Whether you're a social media expert or a digital novice, these quick tips will help you get the most out of your social media accounts. Join the digital world as a financial advisor with a little help from BPV Capital Management!
An increased number of consumers are using the mobile web and native apps on their smartphones to research products and make purchases, however many mobile marketing efforts miss key opportunities to maximize their app ROI.
By focusing on a consumer-friendly app strategies, companies can increase their ROI, gain insight into consumers’ mobile behavior, and enhance their consumer appeal.
Download our white paper to learn more about how Gold Mobile can accelerate customer engagement, drive transactions, and reward your most loyal customers with our unique platform. Included are examples of how our platform has been utilized by other companies to help combat precise challenges and achieve specific goals.
The senior care buyer has undergone massive change over the past few years. With infinite access to media, and infinite connectivity we must understand the new foundations for relating to the modern buyer.
http://www.spiral16.com Social media ROI is tough to calculate because its a financial metric, and social media's value is not inherently financial. But the challenge isn't new -- finding ROI is difficult in other programs and campaigns as well. This presentation gives you 6 steps you can follow to measure an effective social media program.
We are entering a world of limitless: noise, marketing channels, and business competition. The systems we have used for over 100 years were built for a world of limited access to information and will not work in the limitless future. We need new systems, which take into account the changed relationships we must have with consumers. Only by shifting our foundations to new systems can we create an effective, scaleable, and sustainable marketing future.
This is an overview of research conduced to help businesses understand the impact content has on the experience of the consumer, and the importance of content in increasing life time customer value.
The document discusses the importance of reputation management and effective social CRM strategies. It recommends a three stage approach: 1) Build a positive social foundation by addressing negative reviews and optimizing brand presence. 2) Create a defined social identity by focusing content around topics the brand is authoritative on. 3) Optimize social experiences through testing and learning to improve engagement metrics like followers and shares. The goal is to minimize future negative conversations and maximize positive brand perceptions.
The document is a report summarizing the results of a survey of over 5,000 marketers about their budgets, priorities, and strategies for 2015 across digital channels. Some key findings include:
- 84% of marketers plan to increase or maintain their spending in 2015.
- Top challenges for marketers are new business development, quality of leads, and staying up to date with marketing technology/trends.
- Social media, mobile, and email are seen as core channels, with marketers focusing on metrics like traffic, click-through rates, and customer satisfaction.
This document discusses how social media can help B2B companies reach more customers online. It notes that over 90% of B2B purchases now have some online component, so companies need more than basic brochure websites. Social media allows for "pull marketing" where customers control when they engage, as opposed to traditional "push marketing". The document provides an overview of social media platforms like LinkedIn, Facebook, and Twitter that B2B companies can use to drive traffic, build relationships, and learn from customers. It stresses developing a social media strategy with measurable goals.
Emerging seo & digital marketing trends. ebne-Strategy
This document discusses emerging trends in SEO and digital marketing. It emphasizes the importance of content marketing and developing a content strategy that identifies target audiences, valuable content types, and appropriate platforms. Guest blogging, authorship markup, content curation, and social sharing are presented as effective content marketing tactics. The benefits of these approaches for search engine visibility and business goals are outlined. Measurement of content performance and return on investment are also highlighted.
Understand Your Customers' Social BehaviorsCharlene Li
Introduction to socialgraphics and the Engagement Pyramid, a way to understand your customers in addition to traditional demographics, psychographics, etc. Research forms the foundation for your social strategy. Presented by Charlene Li and Jeremiah Owyang, Altimeter Group, on January 20, 2010. Recording is also available at blog.altimetergroup.com.
Customer Engagement is now becoming a widely used term within Marketing, but what does it actually mean? This presentation aims to clarify what customer engagement is and reinforce the importance of cross-channel collaboration. It focuses on identifying the challenges faced by organisations striving to achieve this level of engagement and how they can be addressed.
Social media has significantly impacted businesses by allowing them to reach more potential customers economically through platforms like Facebook, Instagram, and Twitter. It gives businesses a way to promote their products, gain user feedback, and target relevant customers through monitoring social media conversations and trends. Going forward, social media is expected to replace more traditional marketing methods and become even more integral to business operations, from recruitment to customer service to brand positioning.
Social media is changing how people interact with each other and do business. It allows for broadcast messages to become interactive dialogues. While using social media is inevitable, businesses must decide how effectively to engage with customers on these new channels. An integrated social media strategy can generate revenue, promote products, improve customer service, and foster innovation if businesses listen to customers, consistently engage across multiple platforms, and address any crises rapidly. The most engaged brands on social media saw 18% revenue growth compared to a 6% loss for the least engaged brands.
Social Insights on the Telecommunications Industry Brandwatch
In our latest report, Social Insights on the Telecommunication Industry, we outline the industry’s leaders in social media, examine key customer service issues, and briefly discuss some of the many other ways that telecommunication businesses can use social intelligence to support their business.
The document summarizes key findings from a survey of over 2,100 B2B marketers on trends in B2B marketing in 2015. Some of the top findings include:
- The biggest challenges for marketers in 2015 were new business development, quality of leads, and demand/lead generation.
- 84% of marketers planned to increase their budgets for 2015.
- Content marketing trends finding success included video, podcasting, and paid social media advertising, while native advertising decreased.
- Marketing automation was seen as an effective tactic by 81% of marketers, with lead scoring/nurturing and mobile/social media integration being top features used.
Feeding Business Growth: PR, Marketing, Advertising, Business DevelopmentDawn Yankeelov
Aspectx, a marketing and communications firm, presented evidence and understanding around why "the press release is not dead," in a September 2012 presentation.
This document discusses the concept of "Deep Social" as the next phase of social media. Deep Social involves three key shifts for brands: 1) Moving from a marketing to a publisher mindset by becoming culturally relevant content creators, 2) Transforming superficial content into great stories and experiences to excite customers, and 3) Shifting from aimless connections to meaningful conversations and advocacy through precision targeting and bonding with customers. Examples are provided of brands implementing Deep Social strategies through insights, inspiration, innovation, precision targeting, and meaningful conversations to achieve business goals like increased revenue, engagement, and customer loyalty.
The biggest problems facing marketers today is how to drive business amidst the rapidly changing environment. This presentation details the effects of limitless media on consumers, their changes in their desires, and how to systematically build marketing programs to drive demand in the infinite media landscape.
50 Must Know Statistics for B2B Lead GenerationPierre de Braux
This document provides statistics and information about strategies for improving B2B lead generation. It covers website optimization, search engine optimization, email marketing, landing pages, content marketing, social media marketing, mobile marketing, and demand generation. Some key points include: 68% of B2B businesses use strategic landing pages to acquire leads; 93% of B2B purchases begin with an online search; email is the third most influential information source for B2B audiences; and lead generation is the most important content marketing goal for 85% of B2B marketers. The document also discusses challenges in lead generation and improving customer experience.
eMarketer Webinar: Mobile, Social & Geolocation—Key Trends for MarketerseMarketer
The document discusses trends in mobile, social media, and geolocation for marketers, including the convergence of mobile and social network usage, evolving mobile communication behaviors, and growing interest in location-based services beyond just check-ins. It also covers privacy concerns around location data and introduces a new geofencing product called ShopAlerts by AT&T for customized and localized mobile marketing messages.
[Research];[Understanding the Value of Social Media]AiiM Education
1) A study by Nielsen and Facebook analyzed the effectiveness of different types of impressions on Facebook, including paid impressions, paid impressions with social context, and organic impressions.
2) The study found that while organic impressions were highly effective at increasing brand recall, awareness, and purchase intent, their reach was limited since they depend on user engagement with ads.
3) Paid impressions with social context, like displaying the names of a user's friends who "liked" a brand, were also very effective and achieved greater reach than organic impressions alone. The optimal strategy combines paid, social, and organic impressions.
http://www.spiral16.com Social media ROI is tough to calculate because its a financial metric, and social media's value is not inherently financial. But the challenge isn't new -- finding ROI is difficult in other programs and campaigns as well. This presentation gives you 6 steps you can follow to measure an effective social media program.
We are entering a world of limitless: noise, marketing channels, and business competition. The systems we have used for over 100 years were built for a world of limited access to information and will not work in the limitless future. We need new systems, which take into account the changed relationships we must have with consumers. Only by shifting our foundations to new systems can we create an effective, scaleable, and sustainable marketing future.
This is an overview of research conduced to help businesses understand the impact content has on the experience of the consumer, and the importance of content in increasing life time customer value.
The document discusses the importance of reputation management and effective social CRM strategies. It recommends a three stage approach: 1) Build a positive social foundation by addressing negative reviews and optimizing brand presence. 2) Create a defined social identity by focusing content around topics the brand is authoritative on. 3) Optimize social experiences through testing and learning to improve engagement metrics like followers and shares. The goal is to minimize future negative conversations and maximize positive brand perceptions.
The document is a report summarizing the results of a survey of over 5,000 marketers about their budgets, priorities, and strategies for 2015 across digital channels. Some key findings include:
- 84% of marketers plan to increase or maintain their spending in 2015.
- Top challenges for marketers are new business development, quality of leads, and staying up to date with marketing technology/trends.
- Social media, mobile, and email are seen as core channels, with marketers focusing on metrics like traffic, click-through rates, and customer satisfaction.
This document discusses how social media can help B2B companies reach more customers online. It notes that over 90% of B2B purchases now have some online component, so companies need more than basic brochure websites. Social media allows for "pull marketing" where customers control when they engage, as opposed to traditional "push marketing". The document provides an overview of social media platforms like LinkedIn, Facebook, and Twitter that B2B companies can use to drive traffic, build relationships, and learn from customers. It stresses developing a social media strategy with measurable goals.
Emerging seo & digital marketing trends. ebne-Strategy
This document discusses emerging trends in SEO and digital marketing. It emphasizes the importance of content marketing and developing a content strategy that identifies target audiences, valuable content types, and appropriate platforms. Guest blogging, authorship markup, content curation, and social sharing are presented as effective content marketing tactics. The benefits of these approaches for search engine visibility and business goals are outlined. Measurement of content performance and return on investment are also highlighted.
Understand Your Customers' Social BehaviorsCharlene Li
Introduction to socialgraphics and the Engagement Pyramid, a way to understand your customers in addition to traditional demographics, psychographics, etc. Research forms the foundation for your social strategy. Presented by Charlene Li and Jeremiah Owyang, Altimeter Group, on January 20, 2010. Recording is also available at blog.altimetergroup.com.
Customer Engagement is now becoming a widely used term within Marketing, but what does it actually mean? This presentation aims to clarify what customer engagement is and reinforce the importance of cross-channel collaboration. It focuses on identifying the challenges faced by organisations striving to achieve this level of engagement and how they can be addressed.
Social media has significantly impacted businesses by allowing them to reach more potential customers economically through platforms like Facebook, Instagram, and Twitter. It gives businesses a way to promote their products, gain user feedback, and target relevant customers through monitoring social media conversations and trends. Going forward, social media is expected to replace more traditional marketing methods and become even more integral to business operations, from recruitment to customer service to brand positioning.
Social media is changing how people interact with each other and do business. It allows for broadcast messages to become interactive dialogues. While using social media is inevitable, businesses must decide how effectively to engage with customers on these new channels. An integrated social media strategy can generate revenue, promote products, improve customer service, and foster innovation if businesses listen to customers, consistently engage across multiple platforms, and address any crises rapidly. The most engaged brands on social media saw 18% revenue growth compared to a 6% loss for the least engaged brands.
Social Insights on the Telecommunications Industry Brandwatch
In our latest report, Social Insights on the Telecommunication Industry, we outline the industry’s leaders in social media, examine key customer service issues, and briefly discuss some of the many other ways that telecommunication businesses can use social intelligence to support their business.
The document summarizes key findings from a survey of over 2,100 B2B marketers on trends in B2B marketing in 2015. Some of the top findings include:
- The biggest challenges for marketers in 2015 were new business development, quality of leads, and demand/lead generation.
- 84% of marketers planned to increase their budgets for 2015.
- Content marketing trends finding success included video, podcasting, and paid social media advertising, while native advertising decreased.
- Marketing automation was seen as an effective tactic by 81% of marketers, with lead scoring/nurturing and mobile/social media integration being top features used.
Feeding Business Growth: PR, Marketing, Advertising, Business DevelopmentDawn Yankeelov
Aspectx, a marketing and communications firm, presented evidence and understanding around why "the press release is not dead," in a September 2012 presentation.
This document discusses the concept of "Deep Social" as the next phase of social media. Deep Social involves three key shifts for brands: 1) Moving from a marketing to a publisher mindset by becoming culturally relevant content creators, 2) Transforming superficial content into great stories and experiences to excite customers, and 3) Shifting from aimless connections to meaningful conversations and advocacy through precision targeting and bonding with customers. Examples are provided of brands implementing Deep Social strategies through insights, inspiration, innovation, precision targeting, and meaningful conversations to achieve business goals like increased revenue, engagement, and customer loyalty.
The biggest problems facing marketers today is how to drive business amidst the rapidly changing environment. This presentation details the effects of limitless media on consumers, their changes in their desires, and how to systematically build marketing programs to drive demand in the infinite media landscape.
50 Must Know Statistics for B2B Lead GenerationPierre de Braux
This document provides statistics and information about strategies for improving B2B lead generation. It covers website optimization, search engine optimization, email marketing, landing pages, content marketing, social media marketing, mobile marketing, and demand generation. Some key points include: 68% of B2B businesses use strategic landing pages to acquire leads; 93% of B2B purchases begin with an online search; email is the third most influential information source for B2B audiences; and lead generation is the most important content marketing goal for 85% of B2B marketers. The document also discusses challenges in lead generation and improving customer experience.
eMarketer Webinar: Mobile, Social & Geolocation—Key Trends for MarketerseMarketer
The document discusses trends in mobile, social media, and geolocation for marketers, including the convergence of mobile and social network usage, evolving mobile communication behaviors, and growing interest in location-based services beyond just check-ins. It also covers privacy concerns around location data and introduces a new geofencing product called ShopAlerts by AT&T for customized and localized mobile marketing messages.
[Research];[Understanding the Value of Social Media]AiiM Education
1) A study by Nielsen and Facebook analyzed the effectiveness of different types of impressions on Facebook, including paid impressions, paid impressions with social context, and organic impressions.
2) The study found that while organic impressions were highly effective at increasing brand recall, awareness, and purchase intent, their reach was limited since they depend on user engagement with ads.
3) Paid impressions with social context, like displaying the names of a user's friends who "liked" a brand, were also very effective and achieved greater reach than organic impressions alone. The optimal strategy combines paid, social, and organic impressions.
The (Im)possible Role of the Social Media ManagerCarrie Kerpen
Your social media team is falling short -- and it's not their fault. It's time to reevaluate your business objectives and SPARK across departments. Learn how to create a Social Media Forum that staffs for success.
Conférence FNCRT - 14 septembre 2012
Oubliez la forme. Cette fois, le contenu est roi. Le contenu mènera, ou pas, le client jusqu’à vous. Les acteurs du tourisme sont donc appelés à s’organiser ou à perdre leur audience.
Tandis que nous en sommes encore à nous adapter à la multiplication des supports et terminaux et aux exigences de la communication dispersée, une nouvelle révolution est en marche qui va mettre tous les contenus à nu.
L’enjeu ? Les penser, les produire, les connecter aux objectifs stratégiques, les aligner avec la communication et les rendre accessibles, au bon moment, au bon endroit, auprès du bon public, auprès des journalistes et autres influenceurs.
April 1, 2012, Business: Emerging Technologies in Business / Social Media (BUS 450)
-creating a campaign for athletes training for the Paralympics in bobsleigh and skeleton
This document discusses how to calculate return on investment (ROI) for social media activities. It defines ROI and outlines five types of returns: tangible returns, community building, lead generation, brand equity, and process efficiency. It then provides a case study example of calculating ROI for a company called Adaptive Sliding Canada. The example outlines how to calculate social media spend, customer lifetime value, new customer value, customer service value, and impression value. It finds that Adaptive Sliding's ROI from their social media activities is 9.5:1. The document concludes that defining desired returns and calculating ROI for social media is possible and relevant.
May 2, 2012
IAT 233: Spatial Design
A weekend competition of a large class, split up into many groups of 4, selected a site in Seattle and design the concept of a building for the area. Minimal sleep that weekend. We worked in groups in hotel rooms.
L'année 2012 se termine et l'on peut dire que celle-ci fut riche en rebondissement dans le domaine Social Media ! Tandis que le géant Facebook a passé une année sous le signe de la monétisation et des innovations pour booster l'engagement des communautés, d'autres réseaux basés sur la stratégie de l'image ont émergé. Les grands gagnants de l'année sont surement les réseaux possédant une implantation mobile, qui s'annonce d'ailleurs en 2013 comme la plateforme hardware indispensable pour le développement des stratégies Social Media des marques déjà présentes ou nouvelles arrivées.
Les réseaux sociaux accompagnent de plus en plus notre quotidien, l’information est dorénavant libre de toutes frontières et traverse même la barrière digitale en prenant forme sur nos produits de consommation et dans nos rues. Voyons en 50 chiffres les évolutions Social Media qui font de 2013 une année qu’il ne faudra rater sous aucune prétexte, sur les réseaux sociaux bien sur !
Social Media should be treated as part of an overall marketing and
communication plan and, as such, should be measured and monitored along
with all other marketing and communication activities.
Social media can provide both traditional and non-traditional returns on investment (ROI). Traditional ROI metrics like sales and leads can apply to social media, but social media also yields benefits like increased brand awareness, customer engagement, and public relations mentions that are harder to measure. To demonstrate ROI from social media, companies should set goals, establish baselines, monitor key metrics over time, and compare social media performance to other marketing activities and acquisition costs. While measurement challenges exist, an emphasis on engagement and relationships with customers through social media corresponds with greater financial success for brands.
Questions for business:
-How much is your business, as a whole, spending on social media related activity?
-What innovations is it hoping to achieve?
-And what is the return on investment?
If you don’t know the answers to these vital questions you are in need of a Social Media Audit. We can help.
An advanced guide to social media marketing - by Simply ZestyTâm Nguyễn Đức Minh
KFC launched a successful mobile advertising campaign using augmented reality. When users held their phones over KFC packaging, it would overlay animations and additional information about products. Augmented reality allowed KFC to interact with customers in an innovative new way that took advantage of mobile capabilities. The presentation also discussed trends in mobile advertising, with banner ads declining in effectiveness and opportunities growing for ads integrated into mobile apps, games, and social media newsfeeds tailored to each user. Overall, mobile offers huge potential for targeted advertising but also challenges to engage users on a small screen.
With the twitch of the internet and explosion of social media, B2B marketing and lead generation has changed intensely in the last few years.
In this case study, we’ve defined what has changed in the recent years and additionally, a few B2B marketing strategies to increase lead generation.
Meltwater curates a report - The Social Media ROI Playbook: Driving Growth with Social which enables brands and agencies to make sense of the data accessible through the internet
Why social media? The average U.S. consumer spends 15 hours per week on social media. It is where your customers are. This ebook is intended to help you navigate the ever-changing landscape of social media.
1. The document analyzes the results of a benchmark study that assessed how 27 companies across 5 categories used social media across the customer journey.
2. On average, companies scored only 31% across the entire customer journey, with social use highest (51%) in the early awareness stage and lowest (21%) at the point of purchase. Many opportunities exist to better engage customers through social.
3. Some basic social tactics are underused, such as URL shorteners (31%) and forums (33%), despite their value. Channel disconnect is also common, with warmer social tones versus colder websites.
Engagement: the key to social media success in 2010Sally Falkow
The document discusses how customer engagement affects business success and provides strategies for effective engagement. It finds that companies with high customer engagement have better financial results. While many companies are present on social media, few are actively engaging customers. The document provides examples of companies like Starbucks, SAP and Dell that improved engagement and financial performance through strategic social media use and customer-centered approaches. It emphasizes that engagement must be meaningful, two-way interaction rather than just broadcasting messages.
The document discusses why social media is important for businesses and provides guidance on developing an effective social media presence and strategy. It notes that social media now plays a huge role in the B2B decision making process, with buyers conducting significant online research. It recommends businesses establish a presence on key social media sites like LinkedIn, YouTube and SlideShare to engage prospects early in their journey and drive leads. The document also provides tips on choosing appropriate social media usernames and profiles to represent your brand effectively.
Grow Your Business with Social Media optimization | WDP TechnologiesWDP Technologies
By following mentions of your brand name, username, and other relevant terms, you can get a real insight into what people like or dislike about your products and services, customer pain points you can address, and so on.
Visit Us: https://www.webdevelopmentpark.com/grow-your-business-with-social-media-optimization/
The document discusses return on investment (ROI) for social media marketing. It provides examples of goals companies may want to achieve through social media, such as increasing sales or attracting new employees. It also distinguishes between diagnostic metrics that show how campaigns are progressing and objective metrics like sales that show if goals are achieved. Finally, it provides examples of how some companies have measured ROI from their social media efforts.
SMEI Dallas Presentation: The Business Benefits Of Online MarketingMagic Logix
The document discusses the benefits of online marketing strategies for businesses, including having a website, search engine optimization (SEO), social media marketing, pay-per-click (PPC) advertising, and email marketing. It provides details on how each of these strategies can help generate leads, drive traffic, and increase sales and conversions. Social media is highlighted as a way to connect with customers, build relationships and trust, and provide valuable content.
The document provides tips for measuring the success of social media efforts through establishing goals, defining appropriate metrics, and gathering intelligence on performance. It recommends knowing the intended outcome, tracking relevant metrics like leads and sales, and using analytics tools from Google, Coremetrics, and Radian6 to benchmark results and identify trends over time. Measuring the impact on customer service and brand reputation can also indicate if social media activities are achieving their objectives.
How can you determine ROI in online communities and social networks? Contrary to popular belief, it’s not impossible.
In this free webinar Gary Angel - President of Semphonic, the largest vendor neutral web analytics consultancy in the US, and Scott K Wilder, community and social media expert and formerly manager of Intuit’s Small Business community and social marketing program – will show you how.
This webinar will provide practical tools, methods and guidance that you can use to understand where and how your audience spends their time, and how to zero in on the key conversations and the key influencers who are impacting what people think of your organization.
We’ll pursue the holy social measurement grail – methods to track leads, sales and more from community and social campaigns. Finally, we will show you how to quantify your success on other sites.
The document discusses best practices for social media strategy and engagement. It provides tips for listening to audiences, setting goals and benchmarks, finding influencers, developing content strategies, choosing appropriate platforms, and measuring engagement and return on investment. Key aspects include starting with listening, establishing share of voice against competitors, focusing on quality over quantity of content, and picking platforms where target audiences engage.
This document discusses using social media for lead generation. It provides tips for generating leads through Facebook, Twitter, and LinkedIn. On Facebook, compelling content with clear calls-to-action and promoted posts/ads work well. Twitter ads like promoted tweets targeted towards interests and events can also generate leads. LinkedIn allows networking and relationship building opportunities for leads. Overall, the document recommends focusing social media lead efforts on valuable content, offers, and calls-to-action tailored for each platform.
Cách làm Social media cho tầng lớp cấp cao/lãnh đạo của Marketo
Xem thêm các tài liệu, thông tin về digital marketing tại: www.urekamedia.com/news
www.mediaeyes.vn/news
This document discusses using social media for lead generation. It provides tips for generating leads through Facebook, Twitter, and LinkedIn. On Facebook, compelling content with clear calls-to-action and promoted posts are recommended. Twitter suggestions include promoted tweets targeted through interests and geography. LinkedIn is good for networking and influencer relationships. Overall, the document emphasizes engaging customers and prospects on social media to transform social media followers into qualified leads.
Artificial Intelligence applications are transforming the practices of law. Opportunities abound for all participants in legal practices. Those that learn and understand will be on the leading edge of this transformation
Value Creation has shifted to the IntangiblesJay Deragon
The Digital Era has accelerated value creation through technological advances. If you don't understand these dynamics your value creation efforts will be hindered by old business models and old thinking. Learn how to leverage digital technology to enhance and accelerate value creation.
Social technology is radically changing the economic, social and business landscape. Once you understand the change elements you too will conclude there is no turning back
Every organization has unrealized wealth because intangible capital has not been realized as tangible evidence of influence over wealth creation processes.
The primary purpose of intangible capital is to enable human, strategic, structural and relationship capital to continuously create and improve value on behalf of stakeholders.
The Intangible Economy has new rules that require new tools needed to create more value. These rules are fundamental principles that are hardwired into the intangible economy, and that apply to all businesses and industries, not just high-tech ones. Think of these principles as new economic rules of thumb
The value creation process has shifted from an emphasis on tangible things to optimizing intangible things in order to create tangible results. Let’s examine some of the evidence
If you want to succeed in the Social Era then the recipe is to create more value by using assets that create the most value, intangibles. The problem with most organizational leaders is they simply don't know how.
This document discusses how business is changing in the "Social Era" where intangible assets like connections, collaboration, and social purpose are becoming more important than tangible assets. Some of the key shifts mentioned include moving from competitive to collaborative advantages, treating consumers as co-creators, and allowing all talent. The document argues that this change represents a power shift in how value is created through organizing, delivering value, marketing, and driving alignment through purpose. Metrics will need to better measure intangible assets, which now represent over 80% of business value.
The holy grail of social media is the conversion of conversational value into economic gains.
Marketers and advertisers are still “pushing” intrusive messages as the common means of propagating their offerings. Even when the data strongly suggest that these methods are inefficient and not considered “social” the massive spending on old methods continues. The holy grail of the next social paradigm shift will be finding innovation that can monetize interaction for all parties while enabling social engagement.
Has The Innovation Arrived?
Social strategist aren’t thinking strategically!Jay Deragon
Today’s leaders must embrace social media but f irst t hey must learn relevant implicat ions t hat
ef f ect st rat egic t hinking. Most are act ively part icipat ion in social media but f ew are t hinking
st rat egically about t heir part icipat ion and t he relevant implicat ions.
Int egrat ing social t ools int o your web sit e wit hout t hinking and planning a sound st rat egy f or t he
ent ire organizat ion ref lect s a lack of t hinking which means you’ll end up doing t he wrong t hings.
The document contrasts old and new business models and beliefs. The old model focuses on selling products, making money from customers, increasing productivity, following the crowd, controlling costs through technology, and doing more in less time. The new model focuses on understanding customer needs and how to help, building customer relationships, providing value customers want, leading with purpose, using technology to communicate, thinking before doing more with less. The document encourages rethinking old beliefs.
1. The document discusses how individuals and businesses are inundated with information through various social media platforms on a daily basis, but it is impossible to absorb it all.
2. It explains that to gain attention, content providers must understand people's interests and provide quality, engaging information that sparks thinking to create attraction and affinity between the sender and receiver.
3. Relationships are built through consistently sharing relevant, valuable information with others based on common interests, which can then lead to audiences and opportunities for value exchange.
The document discusses social "wave" strategy for businesses to capitalize on opportunities created by social waves of demand and innovation. It provides frameworks for analyzing buyer intentions, social value, and developing a strategy to create new social waves through eliminating, reducing, raising, and creating new factors that fulfill buyer needs in a way that reduces costs. The goal is to differentiate through social innovation, make existing competition irrelevant, and capture new demand through understanding buyers' perspectives.
We need a new "system" for air travel that is convenient and doesn't waste our time. When it comes to air travel today, no one enjoys it. Why can't we reinvent air travel so that it serves the travelers intent. Time and convenience is our intent and there is a better way.
Everyone seems consumed with social media ROI. Social media doesn't create an ROI rather people and money do. So how do people use social media to create an ROI?
Social Media Directions White Paper Oct21.DocJay Deragon
Social Media is shifting from chatter to purpose. Knowing how to apply it for business purposes is a new art and science. We cover the relevant and relative issues in this white paper
1) Traditional advertising is ineffective as most online ads are ignored and over 96% of sales come from recommendations rather than ads.
2) A new approach called "convertising" uses social media to create conversations and build relationships with customers in order to influence purchases.
3) Convertising is more effective and less expensive than traditional advertising by tapping into social relationships and recommendations between customers.
15. 2. Interaction Participation is a valuable indicator for many publishers (and brands). It says something about the kind of traffic you are attracting. Remember that an engaged customer is a highly valuable one . Interaction can be anything from leaving comments, to participating in support forums, to leaving customer reviews and ratings. It can happen on your website and on other websites. Keep your eyes and ears open! Measuring The Effects of Social Media Top Ten Measures
16. 3. Sales Many organizations are tracking sales from organic Google referrals and also paid search. It didn’t seem like much of a leap to track other channels, such as Twitter. Try it. Dell did, and discovered that it made $1m from Twitter in 18 months . Blendtec’s ‘Will It Blend?’ campaign on YouTube helped to drive “a five-fold increase in sales”. Measuring The Effects of Social Media Top Ten Measures
17. 4. Leads Some companies simply cannot process sales online, because their products or services do not allow for it. For example, the automotive industry, which tends to measure the effects of its online ad campaigns by the amount of brochures requests, or test drives booked in (as opposed to car sales, which is, in marketing terms, an altogether more macro effort). B2B operators are in a similar position. If you are a consultant and spend time interacting on LinkedIn Answers then there’s a way of tracking that activity to enquiries about your services. The same applies across the spectrum of social media sites. Measuring The Effects of Social Media Top Ten Measures
18. 5. Search marketing The SEO factor cannot be understated. Social media can be far more powerful in this regard than you might initially imagine. For example, a well-placed story / video / image on a site like Digg will generate a lot of traffic and a nice link from Digg itself, but the real win here is that it will generate a lot more interest beyond Digg . Bloggers and major publishers are following Digg’s Upcoming channel to unearth new and interesting stories (Sky News now has a Twitter correspondent). One link and 20,000 referrals from Digg might lead on to 40,000 referrals and 100 links from other sites Measuring The Effects of Social Media Top Ten Measures
19. 6. Brand metrics Word of mouth and the viral factor (inherent in sites like Twitter, Facebook and Digg) can help shift the key brand metrics, both negatively and positively. These include brand favorability, brand awareness, brand recall, propensity to buy, etc. Expensive TV ads are measured in this way, so if these metrics are good enough for TV then they’re surely good enough for the internet? Measuring The Effects of Social Media Top Ten Measures
20. 7. PR The nature of public relations has changed, forever. The last five years have been largely about the traditional PR folks not really being able to figure out the blogosphere. But if PRs cannot control the bloggers, then how on earth will they handle consumers? The distinct worlds of PR, customer service, and marketing are fusing. Twitter means everybody has a blog these days, and somewhere to shout about things to their friends (and beyond). Social media sites are the biggest echo chambers in the world! In any event, if you can measure PR (beyond adding up column inches and applying a random multiple to the equivalent size on the rate card!), then you can measure social media. Measuring The Effects of Social Media Top Ten Measures
21. 8. Customer engagement Given the prevalence of choice, and the ease with which consumers can switch from one brand to another, customer engagement is one of the most important of all metrics in today’s business environment. Engagement can take place offline and online, both on your website and on other sites, particularly social media sites. Customer engagement is key to improving satisfaction and loyalty rates, and revenue . By listening to customers, and letting them know that you are listening, you can improve your business, your products, and your levels of service. The alternative is to ignore customers, which sends out a terrible message. Our research found that an engaged customer will recommend your brand, convert more readily and purchase more often. Measuring The Effects of Social Media Top Ten Measures
22. 9. Retention A positive side effect of increased customer engagement - assuming certain other factors in play work in your favour - is an increase in customer retention. This is going to be a crucial factor in the success of your business in the years to come. Make no bones about it: we are moving into an age of optimization and retention . Watch your retention rates as you start participating in social media. Over time, all things remaining equal, they should rise. Zappos, which is a case study in how-to-do-Twitter (and active on MySpace, Facebook and Youtube), is closing in on $1bn of sales this year, and “75% of its orders are from repeat customers” . Go figure, as they say. Measuring The Effects of Social Media Top Ten Measures
23. 10. Profits If you can reduce customer churn, and engage customers more often, the result will surely be that you’ll generate more business from your existing customer base (who in turn will recommend your business to their network of friends, family, and social media contacts). This reduces your reliance on vast customer acquisition budgets to maintain or grow profits. It makes for a far more profitable and more efficient organization. Too many acquisition strategies appear to be ill-conceived, are not joined up (both in terms of marketing and also operations), and as such are ripe for optimization. Plug the leaky bucket and you won’t need to turn the tap so hard to top it up. And remember that old adage about it being cheaper to keep existing customers than to seek out new ones. Measuring The Effects of Social Media Top Ten Measures
35. ROI On Conversations World Wide Web(1. 4 Billion) Find Your Market Getting Your Markets Attention Creating Relationship Attraction Building An Affinity Serving Your Audience Earning A Transaction