4. Quality Framework Direct assessment of learning outcomes is % equivalent or better;% Faculty/students report online learning is equivalent or better; % Graduates are hired or pursue further studies Learner/graduate/ employer focus groups or interviews measure learning gains Organizational mechanisms assure standards are being met For example, organizational, departmental, peer or external review, course/program audit, standardized exams and certifications, job performance, graduate admissions, perception surveys and grades Online learning outcomes meet or exceed institutional, industry, and/or community standards Progress Indices (in numbers or percentages) Metric Process/Practice Goal