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Petrol vs. Diesel

Are Diesel car owners happy than Petrol car
owners?
Do they feel smarter for their decision?
How Petrol care owners feel about diesel cars.
Car owner selection
Car owners of Pune(Maharashtra),
Ahmadabad(Gujarat )and a little from North
region also to cover major geography.
Customers interacted majorly executives
in tractor industry, Finance company and
channel partners in tractor industry.
Interacted majorly face to face and some
times on telephones also where we have
good relationship.
SURVEY
Targeted 67 Petrol car owners & 48 Diesel car
owners.
Interviewed the Car owners to understand the
profile of family size,KM run in month and their
approach towards Brands,mileage,maintenance
cost to understand their buying behavior.
Since they are well connected with us
professionally so we get hesitation free response
from them on our designed questioners.
SURVEY – Questionnaire-Part 1
Name of Respondent                                                                                   Mr / Mrs. ___________

Age of Respondent (Years completed)                                                                  _______________
City (currently residing )                                                                           _______________
State (currently residing )                                                                          ______________
Country (currently residing )                                                                        ________________
Type of Family * Type of Family based on the source of income which is predominant for                ( Business Class / Service
the family                                                                                                      class)

                                                                                                               Petrol               Diesel
How many cars do you have? (Please include all cars including family members).
How many cars do you have? (car provided by employeer - user not having choice).
Name the cars being used
                                                                                                 1
                                                                                                 2
                                                                                                 3
                                                                                                 4
How many cars used for commercial purpose ?
Average running of the car in a month
Average life of car (No of Years)
Which car you prefer if purchase next car ?
In your view which car will people prefer - in case all car models comes with petrol or diesel
option at same price ?
Expected price of fuel after 5 years
Expected resale value (% of purchase cost)
Purchase cost difference between Petrol and Diesel car in Rs.                                        ____________________________
SURVEY – Questionnaire Part 2

                                                         Please tick () as applicable
Which is main factor for selecting petrol/Diesel version ?                              ( Milage / Maint Cost / Features / Price/Brand )
Have you considered difference in saving of money in all aspects?                       (YES / NO )
Have you taken loan for purchasing of the car ?                                         (YES / NO )
How many members drive the car for their personal or official purpose ?                 ( 1 / 2 / 3 / ________ )
Whether self driven or driver driven                                                    ( Self / Driver )
Major travel in                                                                         (urban / Rural area / Both )
Resale value of car considering condition (years & Kilometers run)
    a) Resale value for Petrol car is more
    b) Resale value of Diesel car is more
    c) Resale value of both car is equal
Fuel consumption (in terms of value ) for same range of car model
    a) Fuel consumption is more in Diesel cars
    a) Fuel consumption is more in Petrol cars
    a) Fuel consumption is equel in both type of cars
Comfort
    a) Diesel cars are more comfortable
    b) Petrol cars are more comfortable
    c) Both cars are equally comfortable
Maintenance Cost
    a) Diesel cars are more expensive
    b) Petrol cars are more expensive
    c) Both cars are equally expensive
Economic comparison
    a) Diesel cars are more economic
    b) Petrol cars are more economic
    c) Both cars are equally economic
Happiness of car user
    a) Diesel car owner are more happier
    b) Petrol cars owner are more happier
    c) Both cars owner are equally happier
SURVEY

Total no of car owners participated in the
                survey : 115.
   Petrol car owners out of the total
              interviewed : 67.
   Diesel car owners out of the total
              interviewed : 48.
FEED BACK FROM CAR OWNERS
Selection of Petrol or Diesel vehicle basis Kilometer Run

                                         Petrol Users %                     Diesel Users %
 KM RUN/MONTH           Petrol                                 Diesel                          Total
                                         against KM Run                     against KM Run
     <= 500               21                  31.34             10               20.83           31
  501 to 1000             12                  17.91             3                6.25            15
  1001 to 1500             9                  13.43             2                4.17            11
  1501 to 2000            14                  20.90             8                16.67           22
  2001 to 2500             5                   7.46             6                12.50           11
  2501 to 3000             5                   7.46             13               27.08           18
  3001 to 5000             1                   1.49             6                12.50           7
      Total               67                 100.00             48              100.00          115
40

30                                                                                           Petrol Users
                                                                                             % against KM
                                                                                             Run
20
                                                                                             Diesel Users
                                                                                             % against KM
10                                                                                           Run

  0
       <= 500    501 to 1000   1001 to     1501 to   2001 to      2501 to      3001 to
                                1500        2000      2500         3000         5000


Basis the available data trend shows for less KM Run people prefer Petrol cars
and for more KM Run people prefer Diesel cars. Hence the number of petrol
users decreasing as per the increase in KM Run.
Comparison basis type of family based on the source of income which is predominant for the family




 Class                 Petrol Diesel Total   80

    Business Class      10     26     36     70

                                             60
    Service class       57     22     79
                                             50
 Total                  67     48    115                                                    Diesel
                                             40                                             Petrol

                                             30

                                             20

                                             10

                                              0
                                                    Business Class    Service class


Total persons visited are 115
• As per the data received statics shows Business class prefer Diesel car more than Petrol
   Cars, Where as Service class prefer more petrol car than diesel car
• Conclusion could be Business class people need to travel more hence prefer Diesel cars & service
   class use the vehicle normally for the purpose of up and down to office where actual Kilometer
   run is less hence prefer Petrol car.
Features affecting selection of Petrol or Diesel Car



    Main factor for selection Cars                 Petrol      Petrol % Share   Diesel   Diesel % Share
        Milage                                      11             16.42         23          47.92
        Maint Cost                                  36             53.73          9          18.75
        Features                                    11             16.42         13          27.08
        Price                                        9             13.43          3           6.25
        Total                                       67             100.00        48          100.00

                         60.00

                         50.00
     % of No of People




                         40.00

                         30.00                                                                 Petrol %
                                                                                               Diesel %
                         20.00

                         10.00

                          0.00
                                 Milage        Maint Cost       Features         Price



 People like to go for Petrol vehicle for advantage of less maintenance cost
  and less Purchase price
 People like to go for Diesel vehicle for getting the advantage of extra Milage
  & better features
Money Saving Approach



                                                                                Though its very true people like to save money
Money Saving Approach                         Petrol             Diesel
                                                                                but at the same time they want better results.
   YES                                         43                 42
                                                                                Below Chart shows people views in various
   NO                                          24                  6
                                                                                dimensions while selecting the Petrol car or
Total                                          67                 48
                                                                                Diesel car



   100
                                91
    90
                                                       79                      81
    80
                                                                                                66
    70
             57
    60
                  51                                                                                      49              Petrol
    50                                                                                                         42
                                                                                           41                             Diesel
    40                                                                                                                    Both
    30                                                      22                                                      24
                                     17                                             19
    20                                                           14       15
                       7                  7                                                          8
    10

     0
         Better Resale Value    More Fuel        More Comfortable More Expensive for     More Economic   More Happier
                               Consumption                          Maintenance
CONCLUSION

Customers consider Brand Value as the
most important parameter while
deciding for a vehicle
Customer buying a Diesel vehicle is not
much bothered about the price of the
vehicle
Customer buying Petrol vehicle is not
much bothered about the mileage of
the vehicle
ANALYSIS


Service Class Customers going for Diesel
Vehicle drive are quite less in comparison with
Petrol Vehicle
Petrol cars majorly sold are Alto, Wagon R and
I10 which are in price range to Rs. 4 -5 Lacs
Petrol Car is mostly driven by the owner itself
and in personnel use not in commercial use.
CASE STUDY BY TEAM BHP
COST OF OPERATION
SOME INPUT RECD FROM INDUSTRY
 NEWS AND BASED ON TECHNICAL
         KNOWLEDGE
SOME FACTS ARE REQUIRED TO UNDERSTAND THE DIFFERENCE IN PETROL AND DIESEL VERSION
    Petrol car has a higher pick up, but with CRDI, diesel has come close
    Many of us are confused when buying a new car as to which one to go for, a petrol car
    or a diesel car. Those who have used both at one point of time or another have their own
    preferences depending upon driving experience. There was a time when diesel cars were
    scoffed at, because of their poor performance but times have changed and with
    advancement in technology, and the introduction of the new CRDI engines, Diesel cars
    are an attractive option for those going to buy a new car. There are still differences
    between the two types of cars, and here is a comparison that will keep you in good stead
    while choosing one for you.
   Fuel efficiency of petrol cars is much less as compared to diesel cars.
   Diesel produces more energy per unit of fuel and this is why vehicles with a higher
   power rating such as trucks and buses run on diesel only. Thermal efficiency of
   diesel makes it better suited for heavy vehicles.
   Modern cars are designed to obey your commands. The more pressure you put on
   accelerator, the more fuel is injected in the engine to burn for more power. With
   petrol, this is naturally done, while in case of diesel, there is a slight time lag and you
   feel that you are not getting as much power as you need. But with recent innovation
   called Common Rail Diesel Engine (CRDI), diesel cars are also turbo now and thus
   running neck to neck with petrol cars.
    Diesel cars have a higher torque than petrol cars. This makes maneuvering a diesel
    car easier than petrol car when driving uphill and it takes lesser effort because of
    higher torque generated.
INDUSTRY NEWS SHOW THE PEOPLE’S TILT TOWARDS DIESEL WAGON

25 May, 2012: Maruti Swift emerged as the top selling car in Indian automobile market in
April, 2012. The sales of this premier hatchback outpaced highest selling model Maruti
Alto in April, thanks to the diesel variants of Swift. 19,484 units of Maruti Swift were sold
in April as compared to 17,842 units of Alto. Although Maruti Swift diesel price ranges
from Rs 5.53 lakh to Rs 6.76 lakh (ex showroom Delhi) which is much ahead of entry level
Maruti car-Alto, people preferred former over petrol powered Alto. The extraordinary gap
between petrol and diesel price (Rs 30/Litre currently) has resulted in this outpacing
activity where Swift has dethroned 7 years champion Alto. The grip of latter is expected to
lose with time with people’s tilt towards diesel wagons
ARAI-REPORT VALIDATESON MILEAGE OF TOP SELLING MODEL IN INDIA

The all new Maruti Suzuki Swift is offered in both, petrol and diesel variants. The petrol version
is packed with a 1.2-litre K series engine with a displacement of 1198cc. The engine is highly fuel
efficient with the presence of VVT (variable Valve Timing) that allows the engine to breathe
better, offer optimum performance, and also enhance fuel economy. Furthermore, the
powertrain is mated to a 5-speed manual transmission gearbox. Maruti Suzuki Swift’s powerful
engine is compliant with the BS IV emission standards and delivers an impressive mileage of
18.6kmpl as per ARAI test cycle. The new Swift is 4 per cent more fuel efficient than the
outgoing model.

The diesel version of Maruti Suzuki Swift is powered by 1.3-litre DDiS engine with a
displacement of 1248cc. It is equipped with a combination of a turbocharger and
intercooler, which offers efficient combustion, while the DOHC (Double Overhead Camshaft)
ensures proper valve opening that accumulatively make this engine very frugal. The advanced
DDiS (Direct Diesel Injection System), which is a patented version of CRDi (Common Rail Direct
Injection), also helps it achieve maximum fuel economy. The diesel engine offers a mileage of
22.9kmpl as per ARAI. But the new Swift diesel is 6 per cent more fuel efficient than the
outgoing Swift.
Top 10 popular and best selling mid sized cars in India-Rank 1st Maruti Swift Dzire




Maruti Suzuki pleased every middle-class Indian when it introduced the Swift Dzire,. A new
front bumper with a wider smile, shorter boot (just 145mm longer than the Swift) and new
tail lamps with chrome accent adds extra bling to the Dzire.
The low-cost sedan specifically meant for fleet owners is offered in petrol and diesel version.
4 petrol and 3 diesel variants are rolled out in its fleet namely LXi, VXi, VXi AT, ZXi, LDi, VDi and
ZDi.
Maruti has managed to pull off an amazing feat by keeping the kerb weight the same as the
award winning Swift. The space for rear seats has been increased considerably seeing the
longer wheelbase which makes it sweet.
The rally based suspension system to impress the consumers of the spirited drive the car is
capable of travelling smoothly down the tipsy curvy roads seamlessly challenging the hurdles
like the speed bumps without spoiling the overall balance of the car.
In terms of fuel economy, customer satisfaction, looks, road presence and performance, the
company has indeed delivered with Dzire. Both the models are priced at Rs 4.88 lacs and Rs
5.91 lacs.
Diesel cars take advantage in customer satisfaction survey


Diesel cars dominated the customer satisfaction survey conducted by market
information provider TNS. According to the survey new launches and technical
upgrades have helped diesel cars to show their performance and take advantage
in their total customer satisfaction (TCS).

“The two diesel segments–small and midsize–show remarkable improvement on
practically all aspects, which says a lot about the improved performance of diesel
cars,” said TNS Automotive senior V-P Pradeep Saxena. “They have done well not
just because of the ‘low cost of ownership’. In fact, the satisfaction with
‘performance & design’ and ‘Quality’ is even higher,” he added.


In the small car category, Suzuki’s Swift diesel was on top with a score of 96
compared with an industry average of 89. The Tata Indica diesel scored the overall
improvement in the satisfaction scores of the small diesel cars. In the mid-size
diesel segment, the Chevy Optra Magnum was on top followed by Suzuki Swift
Dzire and Mahindra Renault Logan diesel.
PROJECT COMPLETED BY

1.   JAY PRAKASH TIWARI
2.   SHEKHAR GADHAVE
3.   PANKAJ SHUKL
4.   BHANUDAS UGALE
5.   RAMESH SUTAR




                      THANKS

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PETROL vs DIESEL cars !

  • 1. Petrol vs. Diesel Are Diesel car owners happy than Petrol car owners? Do they feel smarter for their decision? How Petrol care owners feel about diesel cars.
  • 2. Car owner selection Car owners of Pune(Maharashtra), Ahmadabad(Gujarat )and a little from North region also to cover major geography. Customers interacted majorly executives in tractor industry, Finance company and channel partners in tractor industry. Interacted majorly face to face and some times on telephones also where we have good relationship.
  • 3. SURVEY Targeted 67 Petrol car owners & 48 Diesel car owners. Interviewed the Car owners to understand the profile of family size,KM run in month and their approach towards Brands,mileage,maintenance cost to understand their buying behavior. Since they are well connected with us professionally so we get hesitation free response from them on our designed questioners.
  • 4. SURVEY – Questionnaire-Part 1 Name of Respondent Mr / Mrs. ___________ Age of Respondent (Years completed) _______________ City (currently residing ) _______________ State (currently residing ) ______________ Country (currently residing ) ________________ Type of Family * Type of Family based on the source of income which is predominant for ( Business Class / Service the family class) Petrol Diesel How many cars do you have? (Please include all cars including family members). How many cars do you have? (car provided by employeer - user not having choice). Name the cars being used 1 2 3 4 How many cars used for commercial purpose ? Average running of the car in a month Average life of car (No of Years) Which car you prefer if purchase next car ? In your view which car will people prefer - in case all car models comes with petrol or diesel option at same price ? Expected price of fuel after 5 years Expected resale value (% of purchase cost) Purchase cost difference between Petrol and Diesel car in Rs. ____________________________
  • 5. SURVEY – Questionnaire Part 2 Please tick () as applicable Which is main factor for selecting petrol/Diesel version ? ( Milage / Maint Cost / Features / Price/Brand ) Have you considered difference in saving of money in all aspects? (YES / NO ) Have you taken loan for purchasing of the car ? (YES / NO ) How many members drive the car for their personal or official purpose ? ( 1 / 2 / 3 / ________ ) Whether self driven or driver driven ( Self / Driver ) Major travel in (urban / Rural area / Both ) Resale value of car considering condition (years & Kilometers run) a) Resale value for Petrol car is more b) Resale value of Diesel car is more c) Resale value of both car is equal Fuel consumption (in terms of value ) for same range of car model a) Fuel consumption is more in Diesel cars a) Fuel consumption is more in Petrol cars a) Fuel consumption is equel in both type of cars Comfort a) Diesel cars are more comfortable b) Petrol cars are more comfortable c) Both cars are equally comfortable Maintenance Cost a) Diesel cars are more expensive b) Petrol cars are more expensive c) Both cars are equally expensive Economic comparison a) Diesel cars are more economic b) Petrol cars are more economic c) Both cars are equally economic Happiness of car user a) Diesel car owner are more happier b) Petrol cars owner are more happier c) Both cars owner are equally happier
  • 6. SURVEY Total no of car owners participated in the survey : 115. Petrol car owners out of the total interviewed : 67. Diesel car owners out of the total interviewed : 48.
  • 7. FEED BACK FROM CAR OWNERS
  • 8. Selection of Petrol or Diesel vehicle basis Kilometer Run Petrol Users % Diesel Users % KM RUN/MONTH Petrol Diesel Total against KM Run against KM Run <= 500 21 31.34 10 20.83 31 501 to 1000 12 17.91 3 6.25 15 1001 to 1500 9 13.43 2 4.17 11 1501 to 2000 14 20.90 8 16.67 22 2001 to 2500 5 7.46 6 12.50 11 2501 to 3000 5 7.46 13 27.08 18 3001 to 5000 1 1.49 6 12.50 7 Total 67 100.00 48 100.00 115 40 30 Petrol Users % against KM Run 20 Diesel Users % against KM 10 Run 0 <= 500 501 to 1000 1001 to 1501 to 2001 to 2501 to 3001 to 1500 2000 2500 3000 5000 Basis the available data trend shows for less KM Run people prefer Petrol cars and for more KM Run people prefer Diesel cars. Hence the number of petrol users decreasing as per the increase in KM Run.
  • 9. Comparison basis type of family based on the source of income which is predominant for the family Class Petrol Diesel Total 80 Business Class 10 26 36 70 60 Service class 57 22 79 50 Total 67 48 115 Diesel 40 Petrol 30 20 10 0 Business Class Service class Total persons visited are 115 • As per the data received statics shows Business class prefer Diesel car more than Petrol Cars, Where as Service class prefer more petrol car than diesel car • Conclusion could be Business class people need to travel more hence prefer Diesel cars & service class use the vehicle normally for the purpose of up and down to office where actual Kilometer run is less hence prefer Petrol car.
  • 10. Features affecting selection of Petrol or Diesel Car Main factor for selection Cars Petrol Petrol % Share Diesel Diesel % Share Milage 11 16.42 23 47.92 Maint Cost 36 53.73 9 18.75 Features 11 16.42 13 27.08 Price 9 13.43 3 6.25 Total 67 100.00 48 100.00 60.00 50.00 % of No of People 40.00 30.00 Petrol % Diesel % 20.00 10.00 0.00 Milage Maint Cost Features Price  People like to go for Petrol vehicle for advantage of less maintenance cost and less Purchase price  People like to go for Diesel vehicle for getting the advantage of extra Milage & better features
  • 11. Money Saving Approach Though its very true people like to save money Money Saving Approach Petrol Diesel but at the same time they want better results. YES 43 42 Below Chart shows people views in various NO 24 6 dimensions while selecting the Petrol car or Total 67 48 Diesel car 100 91 90 79 81 80 66 70 57 60 51 49 Petrol 50 42 41 Diesel 40 Both 30 22 24 17 19 20 14 15 7 7 8 10 0 Better Resale Value More Fuel More Comfortable More Expensive for More Economic More Happier Consumption Maintenance
  • 12. CONCLUSION Customers consider Brand Value as the most important parameter while deciding for a vehicle Customer buying a Diesel vehicle is not much bothered about the price of the vehicle Customer buying Petrol vehicle is not much bothered about the mileage of the vehicle
  • 13. ANALYSIS Service Class Customers going for Diesel Vehicle drive are quite less in comparison with Petrol Vehicle Petrol cars majorly sold are Alto, Wagon R and I10 which are in price range to Rs. 4 -5 Lacs Petrol Car is mostly driven by the owner itself and in personnel use not in commercial use.
  • 14. CASE STUDY BY TEAM BHP
  • 15.
  • 17.
  • 18. SOME INPUT RECD FROM INDUSTRY NEWS AND BASED ON TECHNICAL KNOWLEDGE
  • 19. SOME FACTS ARE REQUIRED TO UNDERSTAND THE DIFFERENCE IN PETROL AND DIESEL VERSION Petrol car has a higher pick up, but with CRDI, diesel has come close Many of us are confused when buying a new car as to which one to go for, a petrol car or a diesel car. Those who have used both at one point of time or another have their own preferences depending upon driving experience. There was a time when diesel cars were scoffed at, because of their poor performance but times have changed and with advancement in technology, and the introduction of the new CRDI engines, Diesel cars are an attractive option for those going to buy a new car. There are still differences between the two types of cars, and here is a comparison that will keep you in good stead while choosing one for you. Fuel efficiency of petrol cars is much less as compared to diesel cars. Diesel produces more energy per unit of fuel and this is why vehicles with a higher power rating such as trucks and buses run on diesel only. Thermal efficiency of diesel makes it better suited for heavy vehicles. Modern cars are designed to obey your commands. The more pressure you put on accelerator, the more fuel is injected in the engine to burn for more power. With petrol, this is naturally done, while in case of diesel, there is a slight time lag and you feel that you are not getting as much power as you need. But with recent innovation called Common Rail Diesel Engine (CRDI), diesel cars are also turbo now and thus running neck to neck with petrol cars. Diesel cars have a higher torque than petrol cars. This makes maneuvering a diesel car easier than petrol car when driving uphill and it takes lesser effort because of higher torque generated.
  • 20. INDUSTRY NEWS SHOW THE PEOPLE’S TILT TOWARDS DIESEL WAGON 25 May, 2012: Maruti Swift emerged as the top selling car in Indian automobile market in April, 2012. The sales of this premier hatchback outpaced highest selling model Maruti Alto in April, thanks to the diesel variants of Swift. 19,484 units of Maruti Swift were sold in April as compared to 17,842 units of Alto. Although Maruti Swift diesel price ranges from Rs 5.53 lakh to Rs 6.76 lakh (ex showroom Delhi) which is much ahead of entry level Maruti car-Alto, people preferred former over petrol powered Alto. The extraordinary gap between petrol and diesel price (Rs 30/Litre currently) has resulted in this outpacing activity where Swift has dethroned 7 years champion Alto. The grip of latter is expected to lose with time with people’s tilt towards diesel wagons
  • 21. ARAI-REPORT VALIDATESON MILEAGE OF TOP SELLING MODEL IN INDIA The all new Maruti Suzuki Swift is offered in both, petrol and diesel variants. The petrol version is packed with a 1.2-litre K series engine with a displacement of 1198cc. The engine is highly fuel efficient with the presence of VVT (variable Valve Timing) that allows the engine to breathe better, offer optimum performance, and also enhance fuel economy. Furthermore, the powertrain is mated to a 5-speed manual transmission gearbox. Maruti Suzuki Swift’s powerful engine is compliant with the BS IV emission standards and delivers an impressive mileage of 18.6kmpl as per ARAI test cycle. The new Swift is 4 per cent more fuel efficient than the outgoing model. The diesel version of Maruti Suzuki Swift is powered by 1.3-litre DDiS engine with a displacement of 1248cc. It is equipped with a combination of a turbocharger and intercooler, which offers efficient combustion, while the DOHC (Double Overhead Camshaft) ensures proper valve opening that accumulatively make this engine very frugal. The advanced DDiS (Direct Diesel Injection System), which is a patented version of CRDi (Common Rail Direct Injection), also helps it achieve maximum fuel economy. The diesel engine offers a mileage of 22.9kmpl as per ARAI. But the new Swift diesel is 6 per cent more fuel efficient than the outgoing Swift.
  • 22. Top 10 popular and best selling mid sized cars in India-Rank 1st Maruti Swift Dzire Maruti Suzuki pleased every middle-class Indian when it introduced the Swift Dzire,. A new front bumper with a wider smile, shorter boot (just 145mm longer than the Swift) and new tail lamps with chrome accent adds extra bling to the Dzire. The low-cost sedan specifically meant for fleet owners is offered in petrol and diesel version. 4 petrol and 3 diesel variants are rolled out in its fleet namely LXi, VXi, VXi AT, ZXi, LDi, VDi and ZDi. Maruti has managed to pull off an amazing feat by keeping the kerb weight the same as the award winning Swift. The space for rear seats has been increased considerably seeing the longer wheelbase which makes it sweet. The rally based suspension system to impress the consumers of the spirited drive the car is capable of travelling smoothly down the tipsy curvy roads seamlessly challenging the hurdles like the speed bumps without spoiling the overall balance of the car. In terms of fuel economy, customer satisfaction, looks, road presence and performance, the company has indeed delivered with Dzire. Both the models are priced at Rs 4.88 lacs and Rs 5.91 lacs.
  • 23. Diesel cars take advantage in customer satisfaction survey Diesel cars dominated the customer satisfaction survey conducted by market information provider TNS. According to the survey new launches and technical upgrades have helped diesel cars to show their performance and take advantage in their total customer satisfaction (TCS). “The two diesel segments–small and midsize–show remarkable improvement on practically all aspects, which says a lot about the improved performance of diesel cars,” said TNS Automotive senior V-P Pradeep Saxena. “They have done well not just because of the ‘low cost of ownership’. In fact, the satisfaction with ‘performance & design’ and ‘Quality’ is even higher,” he added. In the small car category, Suzuki’s Swift diesel was on top with a score of 96 compared with an industry average of 89. The Tata Indica diesel scored the overall improvement in the satisfaction scores of the small diesel cars. In the mid-size diesel segment, the Chevy Optra Magnum was on top followed by Suzuki Swift Dzire and Mahindra Renault Logan diesel.
  • 24. PROJECT COMPLETED BY 1. JAY PRAKASH TIWARI 2. SHEKHAR GADHAVE 3. PANKAJ SHUKL 4. BHANUDAS UGALE 5. RAMESH SUTAR THANKS