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1: Finding someone to 
observe 
Age: 65 
Male/Female: Female. 
Occupation: Semi-retired business woman
2: Mind mapping your participant’s morning ritual 
Quick breakfast, 
shower & ‘out 
the door’ 
What do I have to do 
today?
3. Checking your assumptions 
Most certain: Breakfast 
Because: ‘Don’t function well without a cup of tea and toast at least’ 
Least certain: Slow breakfast 
Because: Often like to ‘get out of the house’ and get things done. 
UNDERSTANDING THE CONTEXT OF USE 
Interview Guide 
Topic: 
1: Emotions – what do you feel each morning? 
2: Things – what things do you normally use each morning? 
3: People – which people do you see? 
4: Places – where do you go, or plan to go each morning? 
5: Activities – what are you morning activities?
4. Preparing for the meet up 
1: Emotions – what do you feel each morning? 
What are the positive feelings? Negative? What 
causes them? 
2: Things – what things do you normally use each 
morning? 
What things are essential? What are luxuries? 
What is the difference? 
3: People – which people do you see, or plan to see? 
Do you enjoy the meeting? Why? 
4: Places – where do you go, or plan to go each 
morning? 
Are there places you always go? Places you prefer? 
Why? 
5: Activities – what are you morning activities? 
What are the activities you 
always/sometimes/rarely do? What determines how often 
you do something?
Initial 
morning 
Mid-morning 
Late 
morning 
This is when I 
get quiet 
Breakfast – light, 
slow, big or 
small 
Shower – 
or swim in sea then 
shower 
Ablutions – 
sometimes makeup, 
skin treatment etc., 
perfume 
Work – preparation 
for meeting etc. 
Non-work day – read, 
go for walk 
Work – go to a 
meeting 
Non-work day – meet 
friends at a café; go to 
a special event 
 
 
 
time to 
myself 
 
 
 
‘had enough 
of work, 
want to 
pursue my 
own interests 
My friends 
are 
increasingly 
important to 
me 
5: The meet up 
Timeline Tool
Friends (& 
pets) 
Extended 
Family 
Immediate 
Family 
Work 
colleagues 
Public 
interactions & 
events 
Step 2: Social Map
1 2 3 4 
Friends (& 
pets) 
Extended 
Family 
Immediate 
Family 
Work 
colleagues 
‘Public’ 
events 
Step 3: 
Walk-thru
Closeness of personal relation in 
typical interactions 
Actual Time 
Sense of having ‘personal’ time 
Sense of enjoyment 
Conclusion: morning are generally a 
very positive time for Anne, with a 
sense of enjoyment and personal 
time…. 
Visualize your most 
interesting insights

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Design assignment 3.1 DELFT

  • 1. 1: Finding someone to observe Age: 65 Male/Female: Female. Occupation: Semi-retired business woman
  • 2. 2: Mind mapping your participant’s morning ritual Quick breakfast, shower & ‘out the door’ What do I have to do today?
  • 3. 3. Checking your assumptions Most certain: Breakfast Because: ‘Don’t function well without a cup of tea and toast at least’ Least certain: Slow breakfast Because: Often like to ‘get out of the house’ and get things done. UNDERSTANDING THE CONTEXT OF USE Interview Guide Topic: 1: Emotions – what do you feel each morning? 2: Things – what things do you normally use each morning? 3: People – which people do you see? 4: Places – where do you go, or plan to go each morning? 5: Activities – what are you morning activities?
  • 4. 4. Preparing for the meet up 1: Emotions – what do you feel each morning? What are the positive feelings? Negative? What causes them? 2: Things – what things do you normally use each morning? What things are essential? What are luxuries? What is the difference? 3: People – which people do you see, or plan to see? Do you enjoy the meeting? Why? 4: Places – where do you go, or plan to go each morning? Are there places you always go? Places you prefer? Why? 5: Activities – what are you morning activities? What are the activities you always/sometimes/rarely do? What determines how often you do something?
  • 5. Initial morning Mid-morning Late morning This is when I get quiet Breakfast – light, slow, big or small Shower – or swim in sea then shower Ablutions – sometimes makeup, skin treatment etc., perfume Work – preparation for meeting etc. Non-work day – read, go for walk Work – go to a meeting Non-work day – meet friends at a café; go to a special event    time to myself    ‘had enough of work, want to pursue my own interests My friends are increasingly important to me 5: The meet up Timeline Tool
  • 6. Friends (& pets) Extended Family Immediate Family Work colleagues Public interactions & events Step 2: Social Map
  • 7. 1 2 3 4 Friends (& pets) Extended Family Immediate Family Work colleagues ‘Public’ events Step 3: Walk-thru
  • 8. Closeness of personal relation in typical interactions Actual Time Sense of having ‘personal’ time Sense of enjoyment Conclusion: morning are generally a very positive time for Anne, with a sense of enjoyment and personal time…. Visualize your most interesting insights