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Oriflame Training
Learn how to develop a strong customer
base

Learn how to do 150 points or more each
month
                                            Mrs Jashmi
                                            Oriflame Director
Learn how to be a role model in retailing   JashmiW@gmail.com
and teach your team how to duplicate the    9377630607
same
What is Retailing?
Retailing means building a strong
customer base and servicing them, month
after month.

A strong customer base is the foundation
                                           Mrs Jashmi
of our business because you get orders     Oriflame Director
coming in every month..                    JashmiW@gmail.com
                                           9377630607
It makes your business more profitable.
Build your customer base
Start building your customer base from
your friend circle

Expand the circle with references from
existing customers.
                                         Mrs Jashmi
                                         Oriflame Director
Keep building your list of customers.    jashmiw@gmail.com
                                         9377630607
Be a Consultant, not seller
Gain trust of your customers by
recommending products based on their
needs and help them get results.

Good results and personal service makes
                                          Mrs Jashmi
them buy from you again and again         Oriflame Director
                                          jashmiw@gmail.com
Keep expanding your product knowledge     9377630607
by studying the new products in the
catalogue
Use Oriflame – Head to Toe
Be a role model for your customers.

Use Oriflame products to fulfil all your
daily needs like shampoo, shower get,
cleanser, moisturiser, make-up,
                                              Mrs Jashmi
cosmetics, toiletries, soap, hair oil, etc.   Oriflame Director
                                              jashmiw@gmail.com
When you use products yourself you can        9377630607
recommend to others more confidently.

Try 1-2 new products yourself as soon as
they are launched in a catalogue
Educate your customers
Build your customer list till you have 100
customers and show them the new
catalogue each month.

Remember the products your customers
                                             Mrs Jashmi
have used and remind them to buy more        Oriflame Director
as soon as their stock is over.              jashmiw@gmail.com
                                             9377630607
Find their other needs and recommend
products based on their new needs.

Circulate and re-circulate 20 catalogues
every month in your circle.
Work 2-3 hours per day
Talk to 3 new people each day for
products and for joining.

Write down and practice your opening talk
in front of the mirror and feel comfortable,
                                               Mrs Jashmi
confident and natural.                         Oriflame Director
                                               jashmiw@gmail.com
Express your passion for Oriflame          9377630607
products, share your experience, tell how
you joined Oriflame, why you like Oriflame
products and create curiosity for becoming
a Oriflame consultant or buying products
Recruit or Retail
First ask people if they are interested in
extra income and if they say yes, share
the Oriflame opportunity.

If they say no, then show the catalogue,
                                             Mrs Jashmi
ask them few questions about their skin,     Oriflame Director
the products they are using currently and    jashmiw@gmail.com
then recommend Oriflame products.            9377630607

Share with them your personal testimonial
of using Oriflame products, how you feel
and look after using them.
Give Personalized Service
Create an intention of service

Speak from the heart and be in the
sharing mode and speak about the
benefits
                                            Mrs Jashmi
                                            Oriflame Director
When you meet someone melt the ice,         jashmiw@gmail.com
find their problems and give the solution   9377630607

Show 1-2 products as sample – eg
cleanser or scrub or a cream to give an
idea of the product qualify
Know your customers needs
Recommend different types of creams
based on skin type and age

Recommend different types of shampoos
based on hair type and problem
                                             Mrs Jashmi
                                             Oriflame Director
Recommend different types of perfumes        jashmiw@gmail.com
and deo's based on their fragrance –         9377630607
floral, spicy, woody,

Tell the facts that you know, if you don't
know something tell them I will check and
get back to you.
Help them take a decision
Ask for the order at the end of your
presentation or catalogue sharing and
take out your order book and pen to note
down the order.
                                            Mrs Jashmi
Get a clear commitment and don't be         Oriflame Director
attached to get a 'yes' and thank them at   jashmiw@gmail.com
the end for their time.                     9377630607

Inform the total amount, and collect some
token amount as advance.
Give after sales service
Deliver the product and give clear
direction for usage and get commitment
for using for 3-6 months.

Recommend them to drink lots of water
                                         Mrs Jashmi
and give some tips for health skin.      Oriflame Director
                                         jashmiw@gmail.com
Follow up with customers on phone, ask   9377630607
them if they are using it regularly as
recommended.
Follow up for repeat orders
Ask them to notice positive changes as
they use Oriflame products

Make sure you help them order before
their products are over.
                                             Mrs Jashmi
                                             Oriflame Director
Ask for the next order, show the latest      jashmiw@gmail.com
catalogue and ask for reference              9377630607

Remind them that they can also start their
business with Oriflame.
Use Retail income to grow fast
Use Oriflame products daily to build your
belief and confidence

If you have a customer base of 60-80
people you can have good retail income.
                                            Mrs Jashmi
                                            Oriflame Director
Retail income gives you cash to cover       jashmiw@gmail.com
your expenses.                              9377630607

Follow the system, step by step to save
time, energy and money.
Oriflame is for daily use

Do cross selling

If customer is buying cosmetics only, get
them to buy skin care products
                                             Mrs Jashmi
                                             Oriflame Director
If customer is buying skin care only, tell   jashmiw@gmail.com
them to try hair care products.              9377630607

Recommend shampoo, soap and other
daily use items to every customer
Teach Retailing to Newbie's
Teach retailing to everyone who joins your
team.

When your consultants learn retailing they
will have lots of customers and they will
                                             Mrs Jashmi
order every month                            Oriflame Director
                                             jashmiw@gmail.com
Your group points will grow continuously     9377630607
and help you reach higher level.

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Oriflame Cosmetics how to do 150 points every month

  • 1. Oriflame Training Learn how to develop a strong customer base Learn how to do 150 points or more each month Mrs Jashmi Oriflame Director Learn how to be a role model in retailing JashmiW@gmail.com and teach your team how to duplicate the 9377630607 same
  • 2. What is Retailing? Retailing means building a strong customer base and servicing them, month after month. A strong customer base is the foundation Mrs Jashmi of our business because you get orders Oriflame Director coming in every month.. JashmiW@gmail.com 9377630607 It makes your business more profitable.
  • 3. Build your customer base Start building your customer base from your friend circle Expand the circle with references from existing customers. Mrs Jashmi Oriflame Director Keep building your list of customers. jashmiw@gmail.com 9377630607
  • 4. Be a Consultant, not seller Gain trust of your customers by recommending products based on their needs and help them get results. Good results and personal service makes Mrs Jashmi them buy from you again and again Oriflame Director jashmiw@gmail.com Keep expanding your product knowledge 9377630607 by studying the new products in the catalogue
  • 5. Use Oriflame – Head to Toe Be a role model for your customers. Use Oriflame products to fulfil all your daily needs like shampoo, shower get, cleanser, moisturiser, make-up, Mrs Jashmi cosmetics, toiletries, soap, hair oil, etc. Oriflame Director jashmiw@gmail.com When you use products yourself you can 9377630607 recommend to others more confidently. Try 1-2 new products yourself as soon as they are launched in a catalogue
  • 6. Educate your customers Build your customer list till you have 100 customers and show them the new catalogue each month. Remember the products your customers Mrs Jashmi have used and remind them to buy more Oriflame Director as soon as their stock is over. jashmiw@gmail.com 9377630607 Find their other needs and recommend products based on their new needs. Circulate and re-circulate 20 catalogues every month in your circle.
  • 7. Work 2-3 hours per day Talk to 3 new people each day for products and for joining. Write down and practice your opening talk in front of the mirror and feel comfortable, Mrs Jashmi confident and natural. Oriflame Director jashmiw@gmail.com Express your passion for Oriflame 9377630607 products, share your experience, tell how you joined Oriflame, why you like Oriflame products and create curiosity for becoming a Oriflame consultant or buying products
  • 8. Recruit or Retail First ask people if they are interested in extra income and if they say yes, share the Oriflame opportunity. If they say no, then show the catalogue, Mrs Jashmi ask them few questions about their skin, Oriflame Director the products they are using currently and jashmiw@gmail.com then recommend Oriflame products. 9377630607 Share with them your personal testimonial of using Oriflame products, how you feel and look after using them.
  • 9. Give Personalized Service Create an intention of service Speak from the heart and be in the sharing mode and speak about the benefits Mrs Jashmi Oriflame Director When you meet someone melt the ice, jashmiw@gmail.com find their problems and give the solution 9377630607 Show 1-2 products as sample – eg cleanser or scrub or a cream to give an idea of the product qualify
  • 10. Know your customers needs Recommend different types of creams based on skin type and age Recommend different types of shampoos based on hair type and problem Mrs Jashmi Oriflame Director Recommend different types of perfumes jashmiw@gmail.com and deo's based on their fragrance – 9377630607 floral, spicy, woody, Tell the facts that you know, if you don't know something tell them I will check and get back to you.
  • 11. Help them take a decision Ask for the order at the end of your presentation or catalogue sharing and take out your order book and pen to note down the order. Mrs Jashmi Get a clear commitment and don't be Oriflame Director attached to get a 'yes' and thank them at jashmiw@gmail.com the end for their time. 9377630607 Inform the total amount, and collect some token amount as advance.
  • 12. Give after sales service Deliver the product and give clear direction for usage and get commitment for using for 3-6 months. Recommend them to drink lots of water Mrs Jashmi and give some tips for health skin. Oriflame Director jashmiw@gmail.com Follow up with customers on phone, ask 9377630607 them if they are using it regularly as recommended.
  • 13. Follow up for repeat orders Ask them to notice positive changes as they use Oriflame products Make sure you help them order before their products are over. Mrs Jashmi Oriflame Director Ask for the next order, show the latest jashmiw@gmail.com catalogue and ask for reference 9377630607 Remind them that they can also start their business with Oriflame.
  • 14. Use Retail income to grow fast Use Oriflame products daily to build your belief and confidence If you have a customer base of 60-80 people you can have good retail income. Mrs Jashmi Oriflame Director Retail income gives you cash to cover jashmiw@gmail.com your expenses. 9377630607 Follow the system, step by step to save time, energy and money.
  • 15. Oriflame is for daily use Do cross selling If customer is buying cosmetics only, get them to buy skin care products Mrs Jashmi Oriflame Director If customer is buying skin care only, tell jashmiw@gmail.com them to try hair care products. 9377630607 Recommend shampoo, soap and other daily use items to every customer
  • 16. Teach Retailing to Newbie's Teach retailing to everyone who joins your team. When your consultants learn retailing they will have lots of customers and they will Mrs Jashmi order every month Oriflame Director jashmiw@gmail.com Your group points will grow continuously 9377630607 and help you reach higher level.