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From Training to Supporting Social Collaboration
1. Learning
in
a
Social
Organiza/on
From
Training
to
Suppor/ng
Social
Collabora/on
Jane
Hart
Centre
for
Learning
&
Performance
Technologies
www.C4LPT.co.uk
2. Agenda
Introduc/on
-‐ What
is
a
social
organisa/on?
-‐ What
is
social
collabora/on?
-‐ What
are
social
collabora/on
technologies?
-‐ What
are
some
examples
of
social
collabora/on?
12
Tips
for
suppor/ng
social
collabora/on
(c)
C4LPT,
2012
2
3. “A
Social
Business
isn’t
just
a
company
that
has
a
Facebook
page
and
a
Twi:er
account.
A
Social
Business
is
one
that
embraces
and
cul@vates
a
spirit
of
collabora@on
and
community
throughout
its
organiza@on—
both
internally
and
externally.”
IBM,
2011
(c)
C4LPT,
2012
3
4. Learning
in
a
Social
Organiza/on
TRAINING
&
DEVELOPMENT
LEARNING
IN
THE
FLOW
OF
WORK
PROFESSIONAL
Classroom
-‐
E-‐Learning
–
Blended
Natural
con/nuous,
informal,
social
learning
LEARNING
Live
–
Games
-‐
Simula/ons
that
takes
place
whilst
working
self-‐organized,
con/nuous
learning
using
resources
and
SOCIAL
LEARNING
(TRAINING)
SOCIAL
COLLABORATION)
tools
from
outside
the
using
social
technologies
to
augment
using
social
technologies
to
enhance
internal
organiza/on
classroom
training
and
e-‐learning
collabora/ve
working
&,
social
learning
prac/ces
Design
&
Deliver
Connect
&
Collaborate
Using
social
media
in
live
training
Suppor/ng
work
teams
Facilita/ng
collabora/ve
learning
Suppor/ng
communi/es
of
prac/ce
Personal
Knowledge
Building
an
enterprise
community
Management
(social)
enterprise
social
intranets,
connect
converse
share
LMS
collabora/on
pla^orms
&
networks
create
curate
collaborate
not
dedicated
learning
systems
public
and
private
(proprietary)
stand-‐alone
tools
comprising
one
or
more
of
these
features
(c)
C4LPT,
2012
4
9. Suppor/ng
Communi/es
of
Prac/ce
“groups
of
people
who
share
a
concern
or
a
passion
for
something
they
do
and
learn
how
to
do
it
befer
as
they
interact
regularly.”
E@enne
Wenger,
Communi@es
of
Prac@ce:
an
introduc@on
(c)
C4LPT,
2012
9