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Saving
the Titanic
(tips on how to make a speedboat)

1 | Saving the Titanic

@JamesHaycock
James Haycock
AdaptiveLab.com

2 | Saving the Titanic

@JamesHaycock
3 | Saving the Titanic

@JamesHaycock
Reasons the titanic
wasn’t good
Slow to start... and stop
difficult to maneuver
time consuming to build
expensive to operate
4 | Saving the Titanic

@JamesHaycock
5 | Saving the Titanic

@JamesHaycock
6 | Saving the Titanic

@JamesHaycock
Reasons speedboats
are good
Can go faster... turn more easily
and stop quicker
allow more exploration
cheaper and quicker to
build
more disposable
7 | Saving the Titanic

@JamesHaycock
Tips for making
a speedboat
1

2

3

4

Raise your
flag

Simplicity
& utility
wins

Test or
be toast

Know your
passengers

8 | Saving the Titanic

@JamesHaycock
1
Raise
your flag
9 | Saving the Titanic
1

Raise your flag

today

10 | Saving the Titanic

£1000

twitter

@JamesHaycock
1

Raise your flag

11 | Saving the Titanic

@JamesHaycock
1

Raise your flag

“but we offer quality
journalism”

12 | Saving the Titanic
1

Raise your flag

Lisa Tozzi / Miriam Elder

13 | Saving the Titanic

@JamesHaycock
1

Raise your flag

“we have access/get scoops”

14 | Saving the Titanic
1

Raise your flag

15 | Saving the Titanic
1

Raise your flag

“we offer integrity”

16 | Saving the Titanic
1

Raise your flag

Pierre Omidyar
&
Glenn Greenwald

17 | Saving the Titanic
1

Raise your flag

Success
Dead Zone

Length
Speed to publish
18 | Saving the Titanic

* stolen from Kevin J
Delaney via @TomWhitwell
@JamesHaycock
1

Raise your flag

Culture

19 | Saving the Titanic
1

Raise your flag

20 | Saving the Titanic
1

Raise your flag

“With our brand, we
can’t release
something in beta”

21 | Saving the Titanic
1

Raise your flag

Let’s
Monday
“Let’s have an idea on Monday.
Instead of having a lot of meetings about
that idea, let’s just fucking do that idea.
By Wednesday, we will have realized the
flaw in the idea and we’ll have iterated it,
so by Friday, it’s totally different, and it’s
either executed or almost done.”
done
Paul Berry | Former CTO of Huffington Post
22 | Saving the Titanic
1

Raise your flag

In an crowded market you need a
point of view and point of
difference ... which you live

23 | Saving the Titanic
Tips for making
a speedboat
1

2

3

4

Raise your
flag

Simplicity
& utility
wins

Test or
be toast

Know your
passengers

24 | Saving the Titanic

@JamesHaycock
2
Simplicity &
utility wins
25 | Saving the Titanic
2

Simplicity & utility wins

Almost 1.2 billion songs were copied without
permission in Norway in 2008, but that figure
had plummeted to 210 million – just 17.5
percent of its level four years earlier.
Piracy of movies and TV shows has also
reduced by around half.
Source: http://www.telegraph.co.uk/technology/news/10187400/
Spotify-and-Netflix-curb-music-and-film-piracy.html
26 | Saving the Titanic
2

Simplicity & utility wins

27 | Saving the Titanic
2

Simplicity & utility wins

28 | Saving the Titanic

@JamesHaycock
2

Simplicity & utility wins

29 | Saving the Titanic
2

Simplicity & utility wins

30 | Saving the Titanic
2

Simplicity & utility wins

The Magazine is:

“An electronic periodical for
curious people with a technical
bent. We publish an issue every 2
weeks with five (and sometimes
more) medium-length articles.”
31 | Saving the Titanic
2

Simplicity & utility wins

Mike McCue

32 | Saving the Titanic
2

Simplicity & utility wins

Flipboard readers are

Highly educated

86% 35%
College or more

Post graduate

Affluent

52%

Earn over $100K per Year
33 | Saving the Titanic |
2

Simplicity & utility wins

People have a short attention span
and lots of options so be useful and
offer a great experience

34 | Saving the Titanic
Tips for making
a speedboat
1

2

3

4

Raise your
flag

Simplicity
& utility
wins

Test or
be toast

Know your
passengers

35 | Saving the Titanic

@JamesHaycock
3
Test or be toast
36 | Saving the Titanic
3

Test or be toast

Experiment

37 | Saving the Titanic
3

Test or be toast

38 | Title | Subheading
3

Test or be toast

39 | Saving the Titanic

@JamesHaycock
3

Test or be toast

‣
‣
‣
‣
‣
‣

40 | Saving the Titanic

Headline testing
Email open rates

more enthusiasm

Registration signup
Article recommendations
Article length in RSS feeds
Content distributed to social media

what can you
experiment..

what cant you
41 | Saving the Titanic
3

Test or be toast

Prototype

42 | Saving the Titanic
3

Test or be toast

43 | Saving the Titanic
3

Test or be toast

44 | Saving the Titanic

@JamesHaycock
3

Test or be toast

45 | Saving the Titanic
3

Test or be toast

46 | Saving the Titanic

@JamesHaycock
3

47

Test or be toast
3

Test or be toast

48 | Saving the Titanic

@JamesHaycock
3

Test or be toast

Title

Image

Maldives with Jenny
Goal

£1,500

by

Maldives with Jenny
We’ve changed
your weekly
saving

If you save, per week,
£55 in 6
Sam, you will reach your goal £85 weeks!
4

78%
£1,170will reach your goal in 4 weeks!
You

Get me there faster

49 | Saving the Titanic

Upload image

Yes!

Dec 2013
My goal

Dec 2013

£1,500
Cancel

Done
3

Test or be toast

Computing
Brand Reach in the last 14 days

Choose Brands

Microsoft

Apple

Dell

45%

72%

Hewlitt Packard

15%

11%

Samsung

33%

2000

1,500

1000

500

0
22nd Jan

26nd Jan

30th Feb

3rd Feb

7th Feb

11th Feb

15th Feb

19th Feb

Brand Demographics in the last 14 days
Microsoft
Gender

50 | Saving the Titanic

Male
65%

Apple
Gender

Female
72%

Dell

Hewlitt Packard

Samsung

Gender

Gender

Gender

Female
57%

Male
52%

Female
72%
3

Test or be toast

There are two primary advantages of having an
open API. The first is it actually makes your own
development easier. So if you have an open API,
your own developers can use it, play with it, and
you can build things on it. The second advantage
is you have your content out in the broader world
and allow other people to do things with it you
might not have time or have thought of.
Kevin J Delaney
51 | Saving the Titanic
3

Test or be toast

Measure

52 | Saving the Titanic
3

Test or be toast

Pirate Metrics
Acquisition

Activation

Retention

Referral

Revenue

How many people
see the poll

How many people
use the poll

How many come
back

How many users
talk about it

How many people
become a panelist

53 | Saving the Titanic
3

Test or be toast

54 | Saving the Titanic

@JamesHaycock
3

Test or be toast

Experiment... on everything. Make it
quick and easy to run them.
And then do lots of them!

55 | Saving the Titanic
Tips for making
a speedboat
1

2

3

4

Raise your
flag

Simplicity
& utility
wins

Test or
be toast

Know your
passengers

56 | Saving the Titanic

@JamesHaycock
4
Know your
passengers
57 | Saving the Titanic
4

Know your passengers

‣5 is enough
‣Whatusersdo.com
‣5secondtest.com

58 | Saving the Titanic

@JamesHaycock
4

Know your passengers

Who enjoys the news?

58% 45% 29%
Silents & boomers

59 | Saving the Titanic

Gen Xers

Millennials

@JamesHaycock
4

Know your passengers

See headlines on social networks

20% 33% 35%
Gen Xers

60 | Saving the Titanic

Millennials

Follow the link

@JamesHaycock
4

Know your passengers

Audience for social news readers

83% <35 Washington Post
57% <24 Guardian
61 | Saving the Titanic

@JamesHaycock
4

Know your passengers

Speak to and observe users
regularly. Tailor your experience to
fit in their lives

62 | Saving the Titanic
Tips for building a speedboat
1

Raise your
flag

Have a point of view and difference.
Live your values.

2

Simplicity &
utility wins

Be useful and offer a great
experience.

3

Test or
be toast

Experiment, minimise experiment
cycles to maximise learning.

4

Keep
consumers
close

Speak to and observe your customers
often. Tailor your experience to fit them.

63 | Saving the Titanic

@JamesHaycock
My speedboat is called The Intrepid
Whats yours called?

http://bit.ly/dig-pub-links
64 | Saving the Titanic

@JamesHaycock

AdaptiveLab.com
OFFICE

CONTACT

JAMES HAYCOCK

Second floor
91-93 Great Eastern Street
London EC2A 3HZ

020 3011 0640
hey@adaptivelab.com

07732 897 229
james@adaptivelab.com

65

@adaptivelab

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Saving the Titanic

  • 1. Saving the Titanic (tips on how to make a speedboat) 1 | Saving the Titanic @JamesHaycock
  • 2. James Haycock AdaptiveLab.com 2 | Saving the Titanic @JamesHaycock
  • 3. 3 | Saving the Titanic @JamesHaycock
  • 4. Reasons the titanic wasn’t good Slow to start... and stop difficult to maneuver time consuming to build expensive to operate 4 | Saving the Titanic @JamesHaycock
  • 5. 5 | Saving the Titanic @JamesHaycock
  • 6. 6 | Saving the Titanic @JamesHaycock
  • 7. Reasons speedboats are good Can go faster... turn more easily and stop quicker allow more exploration cheaper and quicker to build more disposable 7 | Saving the Titanic @JamesHaycock
  • 8. Tips for making a speedboat 1 2 3 4 Raise your flag Simplicity & utility wins Test or be toast Know your passengers 8 | Saving the Titanic @JamesHaycock
  • 9. 1 Raise your flag 9 | Saving the Titanic
  • 10. 1 Raise your flag today 10 | Saving the Titanic £1000 twitter @JamesHaycock
  • 11. 1 Raise your flag 11 | Saving the Titanic @JamesHaycock
  • 12. 1 Raise your flag “but we offer quality journalism” 12 | Saving the Titanic
  • 13. 1 Raise your flag Lisa Tozzi / Miriam Elder 13 | Saving the Titanic @JamesHaycock
  • 14. 1 Raise your flag “we have access/get scoops” 14 | Saving the Titanic
  • 15. 1 Raise your flag 15 | Saving the Titanic
  • 16. 1 Raise your flag “we offer integrity” 16 | Saving the Titanic
  • 17. 1 Raise your flag Pierre Omidyar & Glenn Greenwald 17 | Saving the Titanic
  • 18. 1 Raise your flag Success Dead Zone Length Speed to publish 18 | Saving the Titanic * stolen from Kevin J Delaney via @TomWhitwell @JamesHaycock
  • 19. 1 Raise your flag Culture 19 | Saving the Titanic
  • 20. 1 Raise your flag 20 | Saving the Titanic
  • 21. 1 Raise your flag “With our brand, we can’t release something in beta” 21 | Saving the Titanic
  • 22. 1 Raise your flag Let’s Monday “Let’s have an idea on Monday. Instead of having a lot of meetings about that idea, let’s just fucking do that idea. By Wednesday, we will have realized the flaw in the idea and we’ll have iterated it, so by Friday, it’s totally different, and it’s either executed or almost done.” done Paul Berry | Former CTO of Huffington Post 22 | Saving the Titanic
  • 23. 1 Raise your flag In an crowded market you need a point of view and point of difference ... which you live 23 | Saving the Titanic
  • 24. Tips for making a speedboat 1 2 3 4 Raise your flag Simplicity & utility wins Test or be toast Know your passengers 24 | Saving the Titanic @JamesHaycock
  • 25. 2 Simplicity & utility wins 25 | Saving the Titanic
  • 26. 2 Simplicity & utility wins Almost 1.2 billion songs were copied without permission in Norway in 2008, but that figure had plummeted to 210 million – just 17.5 percent of its level four years earlier. Piracy of movies and TV shows has also reduced by around half. Source: http://www.telegraph.co.uk/technology/news/10187400/ Spotify-and-Netflix-curb-music-and-film-piracy.html 26 | Saving the Titanic
  • 27. 2 Simplicity & utility wins 27 | Saving the Titanic
  • 28. 2 Simplicity & utility wins 28 | Saving the Titanic @JamesHaycock
  • 29. 2 Simplicity & utility wins 29 | Saving the Titanic
  • 30. 2 Simplicity & utility wins 30 | Saving the Titanic
  • 31. 2 Simplicity & utility wins The Magazine is: “An electronic periodical for curious people with a technical bent. We publish an issue every 2 weeks with five (and sometimes more) medium-length articles.” 31 | Saving the Titanic
  • 32. 2 Simplicity & utility wins Mike McCue 32 | Saving the Titanic
  • 33. 2 Simplicity & utility wins Flipboard readers are Highly educated 86% 35% College or more Post graduate Affluent 52% Earn over $100K per Year 33 | Saving the Titanic |
  • 34. 2 Simplicity & utility wins People have a short attention span and lots of options so be useful and offer a great experience 34 | Saving the Titanic
  • 35. Tips for making a speedboat 1 2 3 4 Raise your flag Simplicity & utility wins Test or be toast Know your passengers 35 | Saving the Titanic @JamesHaycock
  • 36. 3 Test or be toast 36 | Saving the Titanic
  • 37. 3 Test or be toast Experiment 37 | Saving the Titanic
  • 38. 3 Test or be toast 38 | Title | Subheading
  • 39. 3 Test or be toast 39 | Saving the Titanic @JamesHaycock
  • 40. 3 Test or be toast ‣ ‣ ‣ ‣ ‣ ‣ 40 | Saving the Titanic Headline testing Email open rates more enthusiasm Registration signup Article recommendations Article length in RSS feeds Content distributed to social media what can you experiment.. what cant you
  • 41. 41 | Saving the Titanic
  • 42. 3 Test or be toast Prototype 42 | Saving the Titanic
  • 43. 3 Test or be toast 43 | Saving the Titanic
  • 44. 3 Test or be toast 44 | Saving the Titanic @JamesHaycock
  • 45. 3 Test or be toast 45 | Saving the Titanic
  • 46. 3 Test or be toast 46 | Saving the Titanic @JamesHaycock
  • 48. 3 Test or be toast 48 | Saving the Titanic @JamesHaycock
  • 49. 3 Test or be toast Title Image Maldives with Jenny Goal £1,500 by Maldives with Jenny We’ve changed your weekly saving If you save, per week, £55 in 6 Sam, you will reach your goal £85 weeks! 4 78% £1,170will reach your goal in 4 weeks! You Get me there faster 49 | Saving the Titanic Upload image Yes! Dec 2013 My goal Dec 2013 £1,500 Cancel Done
  • 50. 3 Test or be toast Computing Brand Reach in the last 14 days Choose Brands Microsoft Apple Dell 45% 72% Hewlitt Packard 15% 11% Samsung 33% 2000 1,500 1000 500 0 22nd Jan 26nd Jan 30th Feb 3rd Feb 7th Feb 11th Feb 15th Feb 19th Feb Brand Demographics in the last 14 days Microsoft Gender 50 | Saving the Titanic Male 65% Apple Gender Female 72% Dell Hewlitt Packard Samsung Gender Gender Gender Female 57% Male 52% Female 72%
  • 51. 3 Test or be toast There are two primary advantages of having an open API. The first is it actually makes your own development easier. So if you have an open API, your own developers can use it, play with it, and you can build things on it. The second advantage is you have your content out in the broader world and allow other people to do things with it you might not have time or have thought of. Kevin J Delaney 51 | Saving the Titanic
  • 52. 3 Test or be toast Measure 52 | Saving the Titanic
  • 53. 3 Test or be toast Pirate Metrics Acquisition Activation Retention Referral Revenue How many people see the poll How many people use the poll How many come back How many users talk about it How many people become a panelist 53 | Saving the Titanic
  • 54. 3 Test or be toast 54 | Saving the Titanic @JamesHaycock
  • 55. 3 Test or be toast Experiment... on everything. Make it quick and easy to run them. And then do lots of them! 55 | Saving the Titanic
  • 56. Tips for making a speedboat 1 2 3 4 Raise your flag Simplicity & utility wins Test or be toast Know your passengers 56 | Saving the Titanic @JamesHaycock
  • 57. 4 Know your passengers 57 | Saving the Titanic
  • 58. 4 Know your passengers ‣5 is enough ‣Whatusersdo.com ‣5secondtest.com 58 | Saving the Titanic @JamesHaycock
  • 59. 4 Know your passengers Who enjoys the news? 58% 45% 29% Silents & boomers 59 | Saving the Titanic Gen Xers Millennials @JamesHaycock
  • 60. 4 Know your passengers See headlines on social networks 20% 33% 35% Gen Xers 60 | Saving the Titanic Millennials Follow the link @JamesHaycock
  • 61. 4 Know your passengers Audience for social news readers 83% <35 Washington Post 57% <24 Guardian 61 | Saving the Titanic @JamesHaycock
  • 62. 4 Know your passengers Speak to and observe users regularly. Tailor your experience to fit in their lives 62 | Saving the Titanic
  • 63. Tips for building a speedboat 1 Raise your flag Have a point of view and difference. Live your values. 2 Simplicity & utility wins Be useful and offer a great experience. 3 Test or be toast Experiment, minimise experiment cycles to maximise learning. 4 Keep consumers close Speak to and observe your customers often. Tailor your experience to fit them. 63 | Saving the Titanic @JamesHaycock
  • 64. My speedboat is called The Intrepid Whats yours called? http://bit.ly/dig-pub-links 64 | Saving the Titanic @JamesHaycock AdaptiveLab.com
  • 65. OFFICE CONTACT JAMES HAYCOCK Second floor 91-93 Great Eastern Street London EC2A 3HZ 020 3011 0640 hey@adaptivelab.com 07732 897 229 james@adaptivelab.com 65 @adaptivelab