Patient Opinion impacts

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James Munro

Presentation about how people are suing Patient Opinion

Gesundheit & Medizin

Online feedback for service improvement James Munro

Depends on your metaphor ,[object Object],[object Object],[object Object],[object Object]

Culture change ?? Reputation Data Involvement Service improvement

Involvement How do we empower our users and carers?

Service improvement How do we continuously improve?

Culture change Bringing the patient voice into the heart of care

Or just being human Giving the organisation a friendly face

Involving everyone ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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