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Building digital capability
James Clay, Project Manager, Jisc
14/07/2016
Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/EFvCK1
Question
What do we understand
by digital capability?
14/07/2016 Building digital capability
Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
Meerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CR
Image Copyright NERC
Image: Lawrie Phipps
Location independent working
»Benefits to the individual
› Improve work-life balance
› Reduce commute time
› Reduce travel costs
› Remove unnecessary stress
14/07/2016 Building digital capability
Location independent working
»Benefits to the university
› Provide employees with flexibility regarding their
working hours and location
› Reduce the occupancy of University premises
› Improve employees’ work life balance and thereby
reduce levels of absenteeism and stress
› Reduce pressure on car parking facilities
› Position the University as an ’employer of choice’
14/07/2016 Building digital capability
But what else…
Capability
14/07/2016 Building digital capability
Location independent working
»Issues in terms of capabilities
› ICT proficiency
› Digital communication
› Digital collaboration
› Digital participation
› Digital wellbeing
14/07/2016 Building digital capability
Communication
…it’s not just about e-mail
14/07/2016 Building digital capability
Tools
»Yammer
»Slack
»Basecamp
»Jira
»Confluence
»CRM
»Sharepoint
»Google Apps
»Skype, Lync
»Google Hangouts
»Invision
»Scribblar
»Dropbox, Google Drive
»Trello
»Padlet
»Adobe Connect, Collaborate
14/07/2016 Building digital capability
Location independent working
Risk
14/07/2016 Building digital capability
Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
What we’re doing…
Building digital capability
14/07/2016 Building digital capability
Building digital capability
Discovery
tool
Leadership
development
Digital
capability
framework
Online offer
14/07/2016 20
Digital capability: the six elements
14/07/2016 21
ICT
proficiency
Information,
data and
media literacies
Digital
learning and
self development
Digital creation
innovation and
scholarship
Communication,
collaboration and
participation
Digital identity
and wellbeing
Teacher profile
»Participate in digital teams and working groups e.g.
around curriculum development and review.
»Collaborate effectively in digital spaces e.g. building
shared resources, sharing calendars and task lists.
»Support learners to collaborate using shared digital tools
and media, and to work effectively across cultural, social
and linguistic boundaries.
Digital collaboration
14/07/2016 Building digital capability
Researcher profile
»Develop new research questions, hypotheses and
explanations and explore new approaches relevant to the
digital age.
»At higher levels, develop new research methods and
practices with digital technology; identify digital
challenges and opportunities in a field of scholarship; lead
research teams, centres and departments in new
directions in response to digital risks and opportunities.
Digital innovation
14/07/2016 Building digital capability
Building digital capability
»This is about staff digital knowledge, skills and attitudes
»Universities, colleges and skills want help in:
› identifying the digital skills needed
› identifying their skills gaps
› planning, implementing and evaluating initiatives to
improve skills
»#digitalcapability
14/07/2016 Building digital capability
Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
Discovery tool
»We have built a discovery
tool to help staff discover
their digital capability and
provide them with
feedback that will help
them to build their
capability and digital skills
14/07/2016 Embedding digital literacy; building digital capability 27
Discovery tool
14/07/2016 Embedding digital literacy; building digital capability 28
Discovery tool pilots
»As well as large scale tests we have a number of
institutions, FE, HE and Skills who are undertaking small
scale pilots with groups of staff.
»In addition we have provided the Digital capability user
group of eighty plus institutions with a version of the tool
for them to test with small groups.
»As a result we have had further user feedback that will
inform development and functionality.
14/07/2016 29Embedding digital literacy; building digital capability
By Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
Digital Leadership Course
» The Jisc Digital Leaders programme has been designed
specifically to equip current and aspiring leaders and
managers with the tools and knowledge to inform their
digital practice, enabling them to:
› Become a more effective digital leader or manager
through personal and professional development
› Explore how their organisations can engage more
effectively with the technology at their disposal – at both
strategic and operational levels
› Lead, manage and influence digitally-driven strategy across
organisations, departments, services and teams
14/07/2016 31Emedding digital literacy; building digital capability
Digital Leadership Course
»The first paid for course will be run in October.
› £2,200 per person
› https://ji.sc/digital-leaders-programme
14/07/2016 32Embedding digital literacy; building digital capability
The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
Digital capability online offer
»Personalised dynamic online offer.
»“Playlists” of activities, resources, content, guides.
»Creation of dynamic and static “playlists”.
»Bespoke institutional “playlists”.
»Professional framework lenses.
»Social sharing,Twitter, Facebook, LinkedIn.
14/07/2016 Building digital capability
Online Offer
»We are basing the online offer on the upcoming Jisc app
and content store.
»Development on the app and content store is now at the
stage where we hope to be able to link to tagged
‘playlists’ of relevant content and resources from the
discovery tool results page within the next couple of
weeks.
14/07/2016 35Embedding digital literacy; building digital capability
Image by James Clay CC BY-NC 2.0
Building institutional digital capability
»Effective use of digital technology by university and
college staff is vital in providing a compelling student
experience and in realising a good return on investment in
digital technology.
› Teaching & Learning
› Research
› Public Engagement
14/07/2016 Building digital capability
Institutional digital capability
»Infrastructure
»Organisation
»Development
»Data
»Resources
»Intelligent campus
»Content
14/07/2016 Building digital capability
Institutional digital capability
»Infrastructure
»Organisation
»Development
»Data
»Resources
»Intelligent campus
»Content
»IT Services
»People Services
»Organisation development
»Student records, MIS
»Finance
»Estates and facilities
»Library
14/07/2016 Building digital capability
Institutional digital capability
»Infrastructure
› Ubiquitous wifi, eduroam
› Access to hardware
› Virtual desktops
› Collaborative tools
› Remote working
› Utilisation
› Innovation
14/07/2016 Building digital capability
Institutional digital capability
»People services
› Job descriptions
› Skills analysis and audit
› Matrix working
› Appraisal or performance review
› Silo working
› Home working
› Communication
14/07/2016 Building digital capability
Virtual learning environment
»Digital learning
14/07/2016 Building digital capability
Virtual learning environment
»Digital learning
»Digital communication
»Digital collaboration
»Digital participation
»Digital innovation
»Digital media literacy
»ICT proficiency
14/07/2016 Building digital capability
Virtual learning environment
»Now let’s throw in analytics
› Data literacies
› Information literacies
14/07/2016 Building digital capability
Image by Randy von Liski https://flic.kr/p/8pxy4r CC BY-NC-ND 2.0
Dashboard
»Bringing together information and aggregation of data
from usage of the discovery tool.
»We are currently designing the prototype institutional
dashboard based on our emerging understanding of what
the institutional leads want to know about their staff’s
results in the discovery tool.
»Link in with resources and services currently in use and
what is available.
14/07/2016 Building digital capability
Further development
»We know from the interest in the project among Jisc
member institutions, and from the reactions and
experiences from pilot sites, that we could usefully
expand the organisational capability side of the service to
help institutions ensure that they have all of the building
blocks in place for a fully digital capable organisation
14/07/2016 Embedding digital literacy; building digital capability 47
Resources
»Tools
»Services
»Advice and Guidance
14/07/2016 Building digital capability
Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
So…
Digital capability is core to:Teaching & Learning, Research
and Public Engagement
Dependent on the infrastructure, organisation,
development, data, resources, the campus and content.
Which are the domains of the different functions of the
organisation.
Who need to understand digital and the impact on the
organisation.
14/07/2016 Building digital capability
Training and development
What should we do?
14/07/2016 Building digital capability
Staff development
»Assumption that staff have the digital capabilities to carry
out their role.
»But do they?
»How would you know?
»How would they know?
»Who knows?
14/07/2016 Building digital capability
Image by James Clay CC BY-NC 2.0
»There is the main site on the
Jisc website.
»https://www.jisc.ac.uk/rd/proje
cts/building-digital-capability
Web site
»Follow the project on the blog.
»http://digitalcapability.jiscinvol
ve.org/wp/
Project Blog
14/07/2016 Building digital capability
Twitter
»Follow the community using
the hashtag #digitalcapability
»https://twitter.com/hashtag/di
gitalcapability?vertical=defaul
t&src=hash
Twitter
14/07/2016 Building digital capability
jisc.ac.uk
Except where otherwise noted, this work
is licensed under CC-BY-NC-ND
Get in touch…
Building digital capability
James Clay
Project manager
james.clay@jisc.ac.uk
14/07/2016
http://bit.ly/jiscdigcap
Building digital capability

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Building digital capability

  • 1. Building digital capability James Clay, Project Manager, Jisc 14/07/2016 Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/EFvCK1
  • 2. Question What do we understand by digital capability? 14/07/2016 Building digital capability
  • 3. Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
  • 4.
  • 5.
  • 6. Meerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CR
  • 7.
  • 10. Location independent working »Benefits to the individual › Improve work-life balance › Reduce commute time › Reduce travel costs › Remove unnecessary stress 14/07/2016 Building digital capability
  • 11. Location independent working »Benefits to the university › Provide employees with flexibility regarding their working hours and location › Reduce the occupancy of University premises › Improve employees’ work life balance and thereby reduce levels of absenteeism and stress › Reduce pressure on car parking facilities › Position the University as an ’employer of choice’ 14/07/2016 Building digital capability
  • 12. But what else… Capability 14/07/2016 Building digital capability
  • 13. Location independent working »Issues in terms of capabilities › ICT proficiency › Digital communication › Digital collaboration › Digital participation › Digital wellbeing 14/07/2016 Building digital capability
  • 14.
  • 15. Communication …it’s not just about e-mail 14/07/2016 Building digital capability
  • 16. Tools »Yammer »Slack »Basecamp »Jira »Confluence »CRM »Sharepoint »Google Apps »Skype, Lync »Google Hangouts »Invision »Scribblar »Dropbox, Google Drive »Trello »Padlet »Adobe Connect, Collaborate 14/07/2016 Building digital capability
  • 17. Location independent working Risk 14/07/2016 Building digital capability
  • 18. Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
  • 19. What we’re doing… Building digital capability 14/07/2016 Building digital capability
  • 21. Digital capability: the six elements 14/07/2016 21 ICT proficiency Information, data and media literacies Digital learning and self development Digital creation innovation and scholarship Communication, collaboration and participation Digital identity and wellbeing
  • 22.
  • 23. Teacher profile »Participate in digital teams and working groups e.g. around curriculum development and review. »Collaborate effectively in digital spaces e.g. building shared resources, sharing calendars and task lists. »Support learners to collaborate using shared digital tools and media, and to work effectively across cultural, social and linguistic boundaries. Digital collaboration 14/07/2016 Building digital capability
  • 24. Researcher profile »Develop new research questions, hypotheses and explanations and explore new approaches relevant to the digital age. »At higher levels, develop new research methods and practices with digital technology; identify digital challenges and opportunities in a field of scholarship; lead research teams, centres and departments in new directions in response to digital risks and opportunities. Digital innovation 14/07/2016 Building digital capability
  • 25. Building digital capability »This is about staff digital knowledge, skills and attitudes »Universities, colleges and skills want help in: › identifying the digital skills needed › identifying their skills gaps › planning, implementing and evaluating initiatives to improve skills »#digitalcapability 14/07/2016 Building digital capability
  • 26. Old Tools by arbyreed CC BY-NC-SA 2.0 https://flic.kr/p/hQQFyGOld
  • 27. Discovery tool »We have built a discovery tool to help staff discover their digital capability and provide them with feedback that will help them to build their capability and digital skills 14/07/2016 Embedding digital literacy; building digital capability 27
  • 28. Discovery tool 14/07/2016 Embedding digital literacy; building digital capability 28
  • 29. Discovery tool pilots »As well as large scale tests we have a number of institutions, FE, HE and Skills who are undertaking small scale pilots with groups of staff. »In addition we have provided the Digital capability user group of eighty plus institutions with a version of the tool for them to test with small groups. »As a result we have had further user feedback that will inform development and functionality. 14/07/2016 29Embedding digital literacy; building digital capability
  • 30. By Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
  • 31. Digital Leadership Course » The Jisc Digital Leaders programme has been designed specifically to equip current and aspiring leaders and managers with the tools and knowledge to inform their digital practice, enabling them to: › Become a more effective digital leader or manager through personal and professional development › Explore how their organisations can engage more effectively with the technology at their disposal – at both strategic and operational levels › Lead, manage and influence digitally-driven strategy across organisations, departments, services and teams 14/07/2016 31Emedding digital literacy; building digital capability
  • 32. Digital Leadership Course »The first paid for course will be run in October. › £2,200 per person › https://ji.sc/digital-leaders-programme 14/07/2016 32Embedding digital literacy; building digital capability
  • 33. The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
  • 34. Digital capability online offer »Personalised dynamic online offer. »“Playlists” of activities, resources, content, guides. »Creation of dynamic and static “playlists”. »Bespoke institutional “playlists”. »Professional framework lenses. »Social sharing,Twitter, Facebook, LinkedIn. 14/07/2016 Building digital capability
  • 35. Online Offer »We are basing the online offer on the upcoming Jisc app and content store. »Development on the app and content store is now at the stage where we hope to be able to link to tagged ‘playlists’ of relevant content and resources from the discovery tool results page within the next couple of weeks. 14/07/2016 35Embedding digital literacy; building digital capability
  • 36. Image by James Clay CC BY-NC 2.0
  • 37. Building institutional digital capability »Effective use of digital technology by university and college staff is vital in providing a compelling student experience and in realising a good return on investment in digital technology. › Teaching & Learning › Research › Public Engagement 14/07/2016 Building digital capability
  • 39. Institutional digital capability »Infrastructure »Organisation »Development »Data »Resources »Intelligent campus »Content »IT Services »People Services »Organisation development »Student records, MIS »Finance »Estates and facilities »Library 14/07/2016 Building digital capability
  • 40. Institutional digital capability »Infrastructure › Ubiquitous wifi, eduroam › Access to hardware › Virtual desktops › Collaborative tools › Remote working › Utilisation › Innovation 14/07/2016 Building digital capability
  • 41. Institutional digital capability »People services › Job descriptions › Skills analysis and audit › Matrix working › Appraisal or performance review › Silo working › Home working › Communication 14/07/2016 Building digital capability
  • 42. Virtual learning environment »Digital learning 14/07/2016 Building digital capability
  • 43. Virtual learning environment »Digital learning »Digital communication »Digital collaboration »Digital participation »Digital innovation »Digital media literacy »ICT proficiency 14/07/2016 Building digital capability
  • 44. Virtual learning environment »Now let’s throw in analytics › Data literacies › Information literacies 14/07/2016 Building digital capability
  • 45. Image by Randy von Liski https://flic.kr/p/8pxy4r CC BY-NC-ND 2.0
  • 46. Dashboard »Bringing together information and aggregation of data from usage of the discovery tool. »We are currently designing the prototype institutional dashboard based on our emerging understanding of what the institutional leads want to know about their staff’s results in the discovery tool. »Link in with resources and services currently in use and what is available. 14/07/2016 Building digital capability
  • 47. Further development »We know from the interest in the project among Jisc member institutions, and from the reactions and experiences from pilot sites, that we could usefully expand the organisational capability side of the service to help institutions ensure that they have all of the building blocks in place for a fully digital capable organisation 14/07/2016 Embedding digital literacy; building digital capability 47
  • 49. Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
  • 50. So… Digital capability is core to:Teaching & Learning, Research and Public Engagement Dependent on the infrastructure, organisation, development, data, resources, the campus and content. Which are the domains of the different functions of the organisation. Who need to understand digital and the impact on the organisation. 14/07/2016 Building digital capability
  • 51. Training and development What should we do? 14/07/2016 Building digital capability
  • 52. Staff development »Assumption that staff have the digital capabilities to carry out their role. »But do they? »How would you know? »How would they know? »Who knows? 14/07/2016 Building digital capability
  • 53. Image by James Clay CC BY-NC 2.0
  • 54. »There is the main site on the Jisc website. »https://www.jisc.ac.uk/rd/proje cts/building-digital-capability Web site »Follow the project on the blog. »http://digitalcapability.jiscinvol ve.org/wp/ Project Blog 14/07/2016 Building digital capability
  • 55. Twitter »Follow the community using the hashtag #digitalcapability »https://twitter.com/hashtag/di gitalcapability?vertical=defaul t&src=hash Twitter 14/07/2016 Building digital capability
  • 56. jisc.ac.uk Except where otherwise noted, this work is licensed under CC-BY-NC-ND Get in touch… Building digital capability James Clay Project manager james.clay@jisc.ac.uk 14/07/2016 http://bit.ly/jiscdigcap Building digital capability

Hinweis der Redaktion

  1. Welcome to this presentation for Jisc on Building digital capability. Image Credit Women of Color in Tech by WOCinTech Chat CC BY 2.0 https://flic.kr/p/EFvCK1
  2. Do we have a shared understanding of what we mean when we say digital capability?
  3. Twiutter Bird by DryIcons with permission https://www.smashingmagazine.com/2008/09/practika-a-free-icon-set/
  4. Image Credit Meerkat by James Clay CC BY-NC 2.0 https://flic.kr/p/5s65CR
  5. HIV Clinic e-mail error
  6. NERC and BoatyMacBoatface
  7. Location independent working
  8. The insistence that the only legitimate place for work to take place is within an office or a building results in a situation where it can be difficult to parse out where physical presence is actually necessary, because the working assumption is that  it is always necessary.   Doing the iterative exploration allows people to figure out when face to face meetings are crucial, or can be substituted for with emails, Skype or phone calls, texting exchanges, or even social media DMs.   People can become more connected and communicative when allowed a wider range of possibilities, rather than locking communication into tethered channels, and mistaking physical location for presence or attention.
  9. The web affords us new ways of working, new opportunities to connect.  It furthermore allows for a richer experience of work and life, rather than forcing us to segregate our time from ourselves via physical location, allowing us to choose when and where we are most productive, and how to conserve our face to face energy for those times that truly require it. But we mustn’t assume that staff have the necessary digital capabilities to do so.
  10. There are various tools and services out there that can support location independent working as well as tools such as the VLE.
  11. So people can work anywhere, anytime…. Isn’t that risky? Yes. But similar risks exist when working in offices and physical locations. Presence doesn’t necessary mean productivity.
  12. Image Credit Old Man's Desk by Daniel Hansson CC BY 2.0 https://flic.kr/p/2oeYqL
  13. Last year we showed you what we intended to build, today we will show you where we are, what we’ve built and where we are going to go.
  14. We have published the framework, the background report, profiles…
  15. Looking to create more profiles, encouraging organisations and sector bodies to create profiles.
  16. Example
  17. Example
  18. If you’re wondering why staff, and where the students have gone – it’s largely still about student satisfaction and a high quality student experience at the end of the day
  19. Image Credit https://flic.kr/p/hQQFyG
  20. Image credit: By Alan Chia (Lego Color Bricks) [CC BY-SA 2.0 (http://creativecommons.org/licenses/by-sa/2.0)], via Wikimedia Commons
  21. Image Credit The Shop of Books by Fergus Murrary CC BY-NC-SA 2.0 https://flic.kr/p/JmoaZ
  22. How can we ensure that the online offer has impact? http://digitalcapability.jiscinvolve.org/wp/2015/08/25/impact-impact-impact/
  23. Is capability to use the VLE just about digital learning capability?
  24. Often failure to make best use of the VLE is because of a lack of capability and training in a range of capabilities. Assumptions are made that people will be able to pick it up because they can use e-mail.
  25. Start to think about learning analytics, next generation learning environments and the importance of data and information literacy starts to come to the fore…
  26. Image Credit: Moyan Brenn https://flic.kr/p/e7M5Qx CC BY 2.0
  27. If you’re wondering why staff, and where the students have gone – it’s largely still about student satisfaction and a high quality student experience at the end of the day
  28. Image Credit https://flic.kr/p/b93YGx
  29. There is the main site on the Jisc website. https://www.jisc.ac.uk/rd/projects/building-digital-capability Follow the project on the blog. http://digitalcapability.jiscinvolve.org/wp/
  30. https://twitter.com/hashtag/digitalcapability?vertical=default&src=hash