Mapping of Shared Economy Platforms

The Mapping of Shared Economy Platforms has been produced with the technical assistance of
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Mapping of Shared Economy Platforms

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TABLE OF CONTENT
A. Background and Context
B. Purpose of the mission
C. Methodology
D. Preliminary Findings
E. Selection of platforms for further analysis
F. Analysis of the platforms
G. Recommendations
H. About Jamaity

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A. Background and Context
Within the framework of developing the second generation of the Sharing Economy Platform Youth
Without Borders (YWB) in coordination with the Innovation for Change MENA Hub, a mapping will
be conducted with the objective of analyzing and understanding the existing similar platforms in
the MENA region (their work, target, challenges faced, needs, contain and potential growth and
development.).
The second generation of the Sharing Economy Platform will be developed to create an inclusive
and supportive space. Comprised of civil society organizations from the MENA region, this
generation will promote the exchange of services and knowledge among the to strengthen their
capacities and encourage dynamic fundraising that enables civic activism across the MENA
region.
By Conducting a comparative analysis of the existing Sharing Economy Platforms in the MENA
region and an assessment of potential features to be developed, this mapping will help form the
following: a clear understanding on how to build and manage a platform, a deeper idea on how
to set the objectives of the platform, the services, the rules and the benefits of the members.
B. Purpose of the mission
This mission consists in conducting a mapping on the Sharing Economy Platforms exiting in the
MENA region. It aims to discover, understand, and analyze these platforms in order to prepare a
need assessment on how the second generation of the Sharing Economy Platform should look like.
The expected results of the mapping are:
• Conduct a research to identify existing similar platforms in the MENA region;
• Set up a selection criteria’s through the research;
• Develop a questionnaire to be developed based on the selection criteria;
• Conduct telephone calls and online interviews with CSOs or platform managers;
• Disseminate online surveys through emails, regional CSOs networking platforms and social
media;
• Produce a report to include the analysis of the findings and recommendations.
C. Methodology
The methodology is articulated around two major parts:
Part 1: Benchmarking
A benchmarking exercise will be held by Jamaity’s team to identify the existing platforms in the
MENA region, their strengths, weaknesses, and gaps.
This will happen through the steps mentioned below:
1 - Listing of existing platforms in the region
The first part of the mapping will be quantitative providing an overview on the existing platforms
available in the MENA region.
For each platform, the following information will be provided:
- Mandate of the platform
- Services
- Content including its format
- Target Group
- Languages used
- Positioning of the platform
- Geographic mandate of the platform
The information will be gathered mainly through online research and the network of Jamaity in
MENA Countries.
This first part will lead to preliminary observations on:

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- Geographic repartition of the platforms
- Languages used by the platforms
- Target groups
- Social Media Platforms used by these platforms.
2- Focusing on certain platforms
In order to ensure a quantitative mapping, a specific number of platforms will be focused on. The
selection will happen by establishing an evaluation grid to identify the platforms that the mapping
will highlight the most.
The Evaluation Grid of the Identified platforms
In order to choose a specific number of platforms for further analysis, the following criteria will be
adopted:
- The platform’s popularity or positioning (number of users).
- The quality of information available on the platform.
- The user’s interaction with the platform and/or its social media channels.
- The platform is still active.
- The availability of information.
3- Analysis of the selected platforms
Ten platforms will be selected. For each of the selected platforms, Jamaity will provide a well
detailed analysis of their strengths and weaknesses.
The following aspects of the selected platform will be analyzed:
- General information about the platform: including the name of the platform, links,
organization or the people who operate it or are in the origin, specific context for launching
the platform, purpose and mission, partnerships, target audiences, languages used and the
nature of interaction with the users.
- Alexa Rank1: Alexa is a global pioneer in the world of analytical insight. Alexa provides a
global traffic rank that measures how a website is doing in relation to all other sites on the
web over the last 3 months at any given point. The rank is calculated using a proprietary
methodology that combines a site's estimated average of daily unique visitors and its
estimated number of page views over the last 3 months at any given point.
- The number of shares on Facebook: which will be an indicator of the presence of the
identified platforms on Facebook.
- The social media accounts: Facebook, Twitter, Linked In, Instagram, Youtube and many
others.
- The services available on the platform: a list of the services, format, resources and tools
available for visitors in addition to the clarity of content, user friendly, or any other links
integrated in the platform and social media accounts.
- The most popular services of the platform.
- Technical aspects of the platforms: the softwares used to develop the platforms
- Users Experience: The analysis of the user experience in the platforms is based on Nielsen
Norman Group’s2 10 general principles for interaction design namely visibility of system
status, match between system and the real world, user control and freedom, consistency
and standards, error prevention, recognition rather than recall, flexibility and efficiency of
use, aesthetic and minimalist design, help users recognize, diagnose, and recover from
errors, help and documentation.
- Key success factors of the platform and its challenges
- Other observation on the platform
1
https://www.alexa.com/
2
https://www.nngroup.com/articles/ten-usability-heuristics/

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In addition, an analysis of the performance of the platforms will be provided.
This Analysis focuses on the front-end performance of the platforms including elements like general
site structure and images.
PageSpeed and YSlow scores3 tell you how well your front-end is optimized for loading time, and
even though they are important, they are only a half of the determining factor.
All the information will be gathered through online surveys, skype meetings, phone calls and online
interviews with CSOs or platform’s managers.
Part 2: Need Assessment:
The need assessment will combine an Identification of the needs and gaps within the selected
platforms and the CSOs working on shared economy in the MENA region through:
- Focus Groups: to help collect more in-depth thoughts and opinions about the
Shared Economy Platforms that need to be developed.
- Interviews: with persons working in the most renowned platforms that have been
studied. The objective is to get in depth information about the opportunities, the
perspectives about their platforms, and the potential platforms that need to be
developed.
It will also provide and analysis of the type of services that need to be developed. After gathering
all the information, Jamaity will work on including the best practices, findings, and
recommendations for the development of similar platforms.
D. Preliminary Findings:
● Platforms identified across the Mena Region
- The total number of platform Identified is
41 platforms distributed as
indicated in the graphic ‘Platforms
identified across the MENA”
- Tunisia contains the highest number with 9
identified platforms.
- Kuwait, Oman, UAE, Iraq, and Saudi
Arabia contain the lowest number with
only 1 identified platform.
- Palestine, Bahrain, and Qatar do not
contain any Shared Economy Platform.
- The Gulf States contain only 5 platforms
- The number of the platforms identified in
North Africa is 18
- The number of the platforms identified in the Middle East is 19
- There are 5 platforms working on a regional level
- Lebanon, Jordan, and Syria seem to be a hub for shared
economy. This is due to the dynamics of the civil society in these
countries.
● Languages Used
- Only 1 platform is in local dialect (Youth’more Tunisia), The rest of
the platforms adopt Arabic, French and English
- Only 1 platform, in Iraq, uses also Kurdish as one of the languages
of the platform
- Only 5 platforms are exclusively in English
- 72% of the platforms use Arabic as one of languages.
- The other languages are mostly English or French.
3
https://gtmetrix.com/blog/pagespeed-and-yslow-are-half-the-battle/

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- 75% of the platforms identified use at least two main
languages
- 25% of the platforms identified use one language
- Among these 25% of the platforms that use only one
language, 1 is in Tunisian dialect, 4 in French, 5 in Arabic
and 5 in English.
These findings confirm that Arabic is the first language used
to interact with users in MENA countries along with English
or French depending on whether the platform is in
Maghreb Countries or Mashreq Countries.
● Target Groups
- The summary of the target groups of the identified
platforms is as follows: student’s professionals, student
graduates, youth, donors, employers, job seekers, citizens,
volunteers, civil society actors, research experts,
practitioners and civil society activists.
- Considering that student professionals, student
graduates, and job seekers are Youth groups, then ⅓ of the
identified platforms target youth groups.
- The percentage of platforms targeting volunteers, civil
society actors and Organizations represent 62% of the
total number of platforms.
- 33 out of 40 platforms target civil society actors and
youth groups.
- There is only 1 thematic platform ‘Wiki Gender’ in Egypt
that focuses on gender issues.
These findings are mainly due to these two factors:
First, the high number of young people between 15-29 in the MENA
Region which exceeds 30%4 of the working age population in most
MENA countries. Also, the young people in MENA countries are
facing a lot of challenges (high unemployment rate, lack of trust in
public institutions, lack of access to opportunities, etc.) which
makes the content produced by the identified platforms relevant
to their needs.
Second, the Arab Spring caused an evolution of civil society work
and led to its positioning as a change maker in the region.
● Social Media Channels:
- Facebook, Twitter, Instagram, LinkedIn, Youtube, Slideshare are the Social Media Channels
used by the identified platforms. These platforms use the Social Media Channels to
disseminate the content produced and combined.
- Only 5 platforms among the 40 identified do not have Social Media Channels.
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Youth in MENA Region, How to Bring them in - A Book published by OCDE in 2016

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- 35 platforms have at least 1 social media channel, mainly Facebook.
- 16 platforms among the identified
ones have only 1 social media
channel, mainly Facebook or Twitter.
- 4 platforms only (Jamaity - Tunisia,
Edraak - Jordan, FundsforNGOs-
Global, Building Markets -Lebanon)
use more than 4 social media
channels, which are Facebook,
Twitter, LinkedIn, YouTube, Instagram
and Slide share.
- The number of social media channels
used by the identified platforms is a
good indicator of the positioning of
the latter. Indeed, the more the
platform uses social media channels,
the more it becomes popular.
- There is very little participation and interaction on these previously identified platforms due
to the widespread of social media networks where the target groups debate, discuss and
share information5.
- The spaces where the participation is the most important are not those that offer the latest
or most sophisticated technical devices nor those whose graphics are the most accurate
and current.
5
UNESCO, État des lieux des usages numériques des jeunes dans le sud de la Méditerranée et recommandations.

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Platforms identified per country:
Tunisia
Name of the
Platform
Website Logo Description of Platform Target
Groups
Services Languages
used
mina7 http://mina7.net/ Mina7 is an online platform that communicates
educational and professional opportunities for
professionals, academics, and students. It
provides its target groups with the available
scholarships, grants, internships, jobs openings,
cultural exchanges, conferences or additional
courses, including competitions
Students
professionals
Mina7 provides the following
services:
-Shares the existing opportunities;
scholarships, grants, fellowships,
conferences and seminars,
awards, contests, master courses,
PhDs, workshops and training
sessions available across the
world for its users.
Arabic
French
English
Youth'more http://www.youthmor
e.org/
Youthmore.tn is a platform that honors young
Tunisians who took the initiative to participate in
the creation of a new Tunisia
Youth Youth'more provides the following
services:
-Presents motivational videos for
youth by youth (Success stories,
coaches, and ambassadors)
Tunisian
Jamaity https://jamaity.org/ Jamaity is an associative, interactive and
participatory platform that brings together CSOs
in the same space to facilitate their networking,
give them access to information and
opportunities available to them
Tunisian Civil
Society
actors
Donors
NGOs
youth
Jamaity provides the following
services:
-A data base of the most active
NGOs in Tunisia.
-A Data base of the Donors
working with the civil society in
Tunisia.
-A Data base of the projects
done with the civil society in
Arabic
French

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Tunisia.
-A Database of opportunities
available for the Tunisian civil
society.
-A database of events organized
by the Tunisian civil society.
-An online resource center.
-A series of articles written by the
Jamaity's team about civil
society’s events and initiatives.
Tounes
Ta3mal
http://tounes.ta3mal.
com/fr/Pages/Home.
aspx
The Tounes Ta3mal is a platform that offers career
guidance, skills assessment, and hundreds of
online courses to build the capacity of young
people and support them in their job search.
Employers can also create their profile in order to
post their available jobs, and consult thousands
of profiles and resumes to recruit their future
employees.
Employers
Job seekers
Tounes Ta3mal provides the
following services:
-Online courses
-Resumes of job seekers
-Employers’ lists
-Job opportunities
Arabic
French
Data 4
tunisia
https://www.data4tun
isia.org/fr/
Data 4 Tunisia is a Tunisian public data platform
that allows hosting raw data and its use in the
form of visualizations, articles or studies.
Citizens Data 4 Tunisia provides the
following service:
-Centralizes public data and
reuses them.
French
Tunisie
Bénévolat
http://tunisiebenevol
at.com/
Tunisie Bénévolat is a platform that brings
together volunteers and organizations. It was
founded in March 2018 by Rami RADDAOUI,
Computer Engineering student who wanted,
through this project, to share his knowledge
gained through his studies.
Volunteers Tunisie Bénévolat provides the
following service:
-Connects organizations offering
volunteering opportunities and
volunteering missions with
volunteers
French

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Cha9a9a www.cha9a9a.tn Cha9a9a.tn is an associative platform of online
donations that allows organizations and
individuals to create donations campaigns and
mobilize the world
Donors Cha9a9a provides the following
service:
Gives access to online donations.
French
T7arek http://t7arek.tn/ T7arek is a youth-driven initiative that aims at
inspiring Tunisians to become active members of
civil society. The platform was launched by a
group of active youth aged 16 to 20. It offers
detailed advice and resources in order to get
citizens involved in Volunteering,
Entrepreneurship, Invention and Citizenship (Local
democracy and citizen journalism)
Youth
Active
members of
civil society
T7arek provides the following
service:
-Teaches the know-how of inducing and creating change.
English
Arabic
French
Algeria:
Name of
the Platform
Link to website Logo Description of Platform Target
Groups
Services Languages
used
IRADA http://irada-dz.org/ Irada is an interactive and participatory
associative platform that promotes civil society
work in Algeria.
Civil Society
actors
Irada provides the following
services:
-Highlights the news of the civil
society, which includes all their
relevant activities and allows
them to benefit from a better
visibility.
-Collects and disseminates
information about the work of
the organizations in the region as
well as the opportunities offered
by the technical and financial
Partners.
French

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-Promotes networking and
communication between
organizations and technical and
financial Partners.
-Strengthens young people's
communication, advocacy skills
and knowledge and raises their
awareness on freedom of
expression.
Libya
Name of the
Platform
Groups
Services Languages
used
DAAM https://www.daam.l
y/
Daam is a platform for that manages civil society
organizations in Libya electronically
Civil Society
actors
Daam provides the following
services:
-Technical and legal
consultations.
-Access to the database of local
and international organizations.
-Space for announcements
about the activities of local and
international organizations.
-Knowledge of the registration of
local organization
-Legal status of any local or
international organization.
Arabic
NGOs LY http://ngos.ly/m/ NGOs LY is a web portal that combines local and
international civil society organizations working in
Libya. In addition, the platform provides multiple
services to active organizations.
NGOs in
Libya
NGOs LY provides the following
services:
-Database of civil society
organizations that are working in
Libya.
-Available funding opportunities
Arabic
English

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provided for the Libyan civil
society organizations.
-Training Centers venues to
conduct training and workshops
-Trainers section contains full bios
and contact details for national
and international trainers in
various fields.
-Videos including educational
and awareness raising ones.
LIBYAN
NGOS
NEW
GENERATIO
N
http://libyanngos.or
g/index.php/about/
Libyan NGOs New Generation is a platform that
provides skills and knowledge in which civil society,
public bodies or donors, can find information
about all issues related to the environment and
sustainable development
Civil Society
actors
donors
NGOs
working in
the field of
environmen
t
Libyan NGOs New Generation
provides the following services:
-A database of opportunities
(jobs, training sessions, call for
projects, events.)
-Courses and programs.
-News about the civil society and
their projects filtered by themes.
-Directory of NGOs, donors,
consultants and administration.
Arabic
English

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Morocco
Name of the
Platform
Groups
Services Languages
used
Tanmia https://www.tanmia.
ma/
Tanmia is a portal of development that aims at
strengthening the capacity of Moroccan civil
society organizations through the use of
technological information and communication
tools. It works towards connecting all development
actors (Civil Society, Donors, etc.) at the national
level
Moroccan
civil society
organizatio
ns
Tanmia provides the following
services:
-Sharing information in the field
of development at a national
level, with a view to greater
efficiency and transparency.
-The sections "agenda", job
offers, or calls for tenders aim at
publishing opportunities and
events of civil society
organizations and their
institutional partners.
Arabic
French
English
Nouabook http://nouabook.ma
/fr/
Nouabook is a platform that aims at connecting
citizens and Members of Parliament who represent
them in the Parliament through dialogue
Moroccan
Citizens
-Nouabook provides the
following services:
-Database of Deputies
(presentation and CV) +
possibility to search via many
criteria
-Forum (Questions) where visitors
of the platform can ask questions
and deputies can answer.
-Database of publications
(videos).
-Information about how the
parliament works.
Arabic
French
Dir Iddik http://diriddik.ma/ar
/associations
Dir Iddik is a platform operated by the Moroccan
telecom that builds bridges between charities and
volunteers
Volunteers Dir Iddik provides the following
services:
-Facilitates the contact between
Arabic
English
French

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existing civil society organizations
and young volunteers who desire
to share a part of their time.
Egypt
Name of the
Platform
Link to website Logo Description Platform Target Groups Services Languages
used
Marj3 https://www.marj3.co
m/
Marj3 is a platform that connects students and
graduates to scholarships. IT provides
information and consultancy about scholarships
for the MENA Region citizens.
Students
Graduates
Marj3 provides the following
services:
-List of scholarships and
opportunities: publishes
opportunities online with simple
and informative explanation
with advanced filtration.
-Scholarships online -
Consultancy: the user can
speak online with a consultant
to support them in
understanding scholarships or
application reviews.
Arabic
English
Wiki Gender https://genderation.x
yz/wiki/
Wiki Gender is a participatory platform that
produces open feminist knowledge in gender
and women's issues in Arabic.
People interested
in Gender issues
Wiki Gender provides the
following services:
-Database of organizations,
people, books, movies, Songs,
campaigns, incidents and issues
related to gender.
Arabic

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Syria
Name of the
Platform
Link to website Logo Description of Platform Target Groups Services Languages
used
Civil Society
Platform
http://cspsy.org Civil Society Platform is an interactive
platform that brings together the actors
working in the Syrian community affairs. It
aims at promoting a unified entity that plays
an active role in the future vision of the civil
society.
Syrian Civil
Society
Civil Society Platform provides
the following services:
-Civil Society News and activities
-Reports and studies
-Electronic library
Arabic
Syrian Civic
Platform
www.scplatform.
net
Syrian Civic Platform has worked on forming
14 local platforms. Refugees and IDPs were
taken into consideration during the formation
of the platforms. Consequently, four platforms
were formed in Syria’s neighboring countries
to create the space for the Syrians there to
engage more in the negotiation process.
Syrian Civil
Society
Syrian Civic Platform provides
the following service:
-Training sessions for civil society
Platforms.
Arabic
English

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Ensan Platform http://www.ens
an.online
Ensan Platform is a Syrian space that sheds
light on humanitarian work, adopts
humanitarian disciplines and values, and
believes that humanitarian work has its main
role in building a flexible and civilized society
for the future Syria.
Syrian Citizens Ensan Platform provides the
following services:
-Short news from all Syria
including images and phrases
springing to humanity.
-Reports, articles, worksheets
and tools related to
humanitarian work
-A directory of all groups,
associations, organizations, and
institutions working in the
humanitarian field in Syria.
Arabic
Building Markets https://syriancivil
society.org/
Building Markets is a nonprofit organization
that creates jobs and encourages economic
growth in crisis-affected countries.
Youth
CSOs
Building Markets provides the
following service:
-Connecting local small and
medium-sized enterprises and
civil society organizations with
new opportunities.
Turkish
Arabic
English
Lebanon
Name of the
Platform
used
Lebanon
Support
https://lebanon-
support.org/
Lebanon Support is a national Non-
Governmental Organization and a Non-Profit
center for information and research that was
established in 2006
Researches
Experts
Civil society and
NGO
Practitioners
Activists
Lebanon Support provides the
following service:
-Research and analysis
publications
-Information management
services & data visualizations
English

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Daleel Madani https://www.dal
eel-madani.org/
Daleel Madani is a platform that was
launched during the July 2006 war in an
attempt to provide a space for collaboration
between the various civil and civic initiatives
at the time. It is dedicated to promoting
accessible information about civil society in a
belief in the right to access information and in
the importance of transparent civil society
work.
Civil society
actors
Daleel Madani provides the
following service:
-Civil society actors can register
and benefit from a variety of
services, such as posting
resources, projects, call for
proposals, events, press releases,
and job vacancies.
Arabic
English
Tahaki.com https://www.tah
aki.com/
Tahaki was launched in 2016 as a social
platform.
CSOs
NGOs
Citizens
Tahaki provides the following
services:
-Simple Maps:
With Tahaki Simple Maps, we
empower communities with a
clear bird's eye view to see
through a complex social
situation, and recognize its moral
and civic dimensions, allowing
beneficiaries to launch effective
grass-root initiatives and impact
millions of lives.
-Story Maps:
With Tahaki Story Maps,
beneficiaries could take their
audience through a real-life
experience in an immersive visual
narrative. Inspire their community
with a journey, engage them in a
tour, or educate them through a
presentation. Only then, will their
story be heard, its moral learned
and impact felt.
-Crowdsourced Maps:
Using Tahaki crowdsourced
English
Arabic

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maps, NGOs can collaborate
with volunteers and activists to
collect data, geographical
locations, and images using the
internet and mobile application
Arab.org https://arab.org/ Arab.org is owned and operated by The
Olive Tree S.A.L., which is a social enterprise
startup from Lebanon making an impact for
the common good. It aims at raising
awareness, hope, standards and contribute
to the wellness and welfare of society.
NGO community
in the Arab
World
Partners in
government
The private
sector
Researchers
Journalists
International
development
partners
Arab.org provides the following
services:
-A listing of Arab-based and
Arab-destined Civil Society
Organizations (CSO’s) including
Non-Governmental
Organizations (NGO’s), Non-Profit
Organizations (NPO’s),
Community Based Organizations
(CBO’s) as well as charitable
organizations categorized by
sector and country.
-Statistics: the platform shares
some statistics about the number
of NGOs added into the platform
filtered by countries in addition to
number of activities filtered by
themes.
-NGO Jobs: a platform part of
the NGO Portal, that shares job
opportunities for job seekers, also
gives the employers the
opportunity to register and add
their offers.
-NGO Resources: most active
platforms in each Arab country.
Arabic
French
English

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Arab NGO
Network for
Development
http://www.ann
d.org
Arab NGO Network for Development (ANND)
is a regional network, working in 12 Arab
countries with 9 national networks (with an
extended membership of 250 CSOs from
different backgrounds) and 23 NGO
members. ANND was established in 1997 and
its headquarters is located in Beirut, Lebanon
since 2000.
ANND aims at strengthening the role of civil
society, enhancing the values of democracy,
respect of human rights and sustainable
development in the region.
Civil Society
actors
Arab NGO Network for
Development provides the
following services:
-Publications (books - guides -
research papers - policy briefs)
Arab watch (monitoring
elections)
-Activities (events, advocacy)
-Multimedia (photo gallery, video
gallery)
Arabic
English

20
Jordan
Name of the
Platform
used
For9a https://www.for9
a.com/
For9a is the first Arab website for
Scholarships, Training Opportunities and
Study Abroad
Youth For9a provides the following
service:
-Gives access of information
about available Cultural
Exchange Programs,
Scholarships, Grants, and
Fellowships opportunities.
English
Arabic
Nakhweh http://www.nakhw
ah.org/en
Nakhweh is an online portal that was
launched in Jordan. It aimed at being a tool
to foster and develop voluntary work in the
community through bridging the gap
between available programs and
volunteers.
Volunteers Website is not working English
Arabic
Global Platform
Action Aid
https://www.glo
balplatforms.org
/jordan
Global Platform is ActionAid’s network for
youth-led activism that supports movements,
youth networks, organizations, and
individuals who promote progressive social,
political, and economic change around the
world.
Youth Global Platform-ActionAid
provides the following service:
-Empowers youth-led activism
English
Edraak https://www.edr
aak.org/
Edraak is an open online course (MOOC)
platform that is an initiative of the Queen
Rania Foundation.It is determined to ensure
that the Arab world is at the forefront of
educational innovation.
Open to public Edraak provides the following
service:
-Online Courses
Arabic
English

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Kuwait
Name of the
Platform
used
en.v http://www.env
earth.com/
en.v a division of EBCG, which is an
organization dedicated to fostering
social development and civic
engagement in the Middle East by
empowering individuals and
organizations
Individuals
Citizens
NGOs
en.v provides the following service:
-NGO Directory
-Resources: Toolkits, Videos...
English
Oman
Name of the
Platform
used
e.oman http://donate.o
m/DonationsPort
al_AR/Home/def
ault.aspx
e.oman is the official donations portal
approved and supported by the Ministry
of Social Development of Oman that
makes it possible for donors to
contribute to charitable organizations
completely online.
This platform was launched by the
Information Technology Authority’s (ITA)
in association with the Ministry of Social
Development
Charitable
organizations
e.oman provides the following service:
-Online Donation
Arabic
English

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Iraq
Name of the
Platform
used
NGOs
Coordination
Committee in
Iraq
https://www.ncc
iraq.org/en/abo
ut/about-ncci
The NGO Coordination Committee in
Iraq, or NCCI, is an independent
initiative that was launched by a group
of NGOs present in Baghdad in April
2003.
Civil Society
actors
NGOs Coordination Committee in Iraq
-Links NGOs and relevant stakeholders
like international NGOs
-Organizes donor meetings and
facilitates contacts between donors
and NGOs
-Publishes useful resources and news
updates
-Publishes NGO’s activity reports and
announcements
-Biweekly map providing an overview
of NGO activities throughout Iraq
Sharing relevant reports and
information
-Publication of vacancies, bids and
tenders of NCCI’s member NGOs;
Publishing training opportunities.
English
Arabic
Kurdish
United Arab Emirates
Name of the
Platform
used
Volunteers.ae volunteers.ae Volunteers.ae is a platform that plays
the role of the mediator between
volunteers registered on the platform,
and volunteer opportunities offered by
all government institutions, private
sector institutions and public benefit
organizations.
Volunteers Volunteers.ae provides the following
service:
-Offers opportunities for volunteers
available from organizations
Arabic
English

23
Yemen
Name of the
Platform
used
Directory of
NGOs in Yemen
http://www.ngo
directory.org/ye
men/
The Directory of NGOs in Yemen is a
growing directory of all non-profit and
non-governmental organizations
(NGOs), Civil Society Organizations
(CSOs) and emerging organizations in
Yemen that provides access to either
browse the organizations catalogue or
search the database.
NGOs
CSOs
The Directory of NGOs in Yemen
-A database that includes a growing
number of NGOs, CSOs and emerging
organizations. The listed information
consists of the organization's general
information, its aims and activities,
contact data and information about
job and volunteering opportunities.
English
Saudi Arabia
Name of the
Platform
used
Joussour http://jusoor.soci
al/Default.aspx
Jossour is an interactive platform that
works to link donors, charities and
development agencies. It facilitates the
relations between them to coordinate
efforts and raise the level of charitable
and development projects.
Civil society Joussour provides the following
services:
-List of donors
-List of charities
Arabic

24
Regional
Name of the
Platform
used
Yomken.com https://www.yo
mken.com/
Yomken (“It's Possible” in Arabic) is the
only platform in the Arab region that is
specialized in crowdsourcing ideas and
solutions for industrial and societal
challenges faced by corporate,
governmental and social organizations
using its own “Open-Innovation” and
“Crowd Solving” model.
Youth
Innovators
Ngos
Yomken platform provides the
following services:
-Innovative ideas and skills of potential
problem solvers who can easily solve
such challenges in return of a financial
(or moral/non-financial) reward.
-Customers (in MENA or abroad) who
are looking for innovative and
authentic span products to buy, and at
the same time, support the socio-
economic empowerment of the poor
will find that through this platform.
Arabic
French
English
CSF South http://www.csfso
uth.org/?lanId=1
CSF South is a platform that aims at
deepening the knowledge and skills of
CSOs to support effective national and
regional dialogue and participatory
governance.
CSOs
Voters
Youth
Local Authorities
CSF South provides the following
services:
-Dialogues for fellows
-Training of Trainers
-Organize International Forums
Arabic
English
French
FundsforNGOs https://www2.fu
ndsforngos.org/
FundsforNGOs is a social enterprise and
online initiative that aims at increasing
the sustainability of NGOs across the
world.
NGOs in the
Arab world
Funds for NGOs provides the following
services:
-Online resources for NGOs to increase
their awareness and access to donors,
resources, and skills.
English

25
EU
Neighborhood
South
www.euneighbo
urs.eu
The EU Neighborhood South portal is
part of the OPEN Neighborhood
Program that builds up on the previous
EU Neighborhood Info Centre and seeks
to raise awareness, increase knowledge
and understanding of the European
Neighborhood Policy. This program was
launched in November 2015 for a period
of four years
EU
neighborhood
countries
-Financial support English
Arabic
French

26
E. Selection of platforms for further analysis
List of selected platforms for further analysis:
Number Name of the
platform
Link Country
#1 Lebanon Support https://lebanon-support.org/ Lebanon
#2 Tahaki https://www.tahaki.com/ Lebanon
#3 For9a https://www.for9a.com/ Jordan
#4 Insan http://www.ensan.online/ar/ Syria
#5 Tanmia https://www.tanmia.ma/ Morocco
#6 Tounes Ta3mal http://tounes.ta3mal.com Tunisia
#7 Arab.org https://arab.org/ Regional
#8 FundsforNGOS https://www2.fundsforngos.org/ Regional
#9 Edraak https://edraak.org Jordan
#10 NGOs coordination
Committee
https://ncciraq.org/en/ Iraq
#11 DAAM https://www.daam.ly/ Libya
#12 JAMAITY http://jamaity.org/ Tunisia
#13 Marj3 https://www.marj3.com/ Egypt

27
F. Analysis of the platforms
Platform #1
Name of the
platform
Lebanon Support
Link to the
platform
https://lebanon-support.org/
Alexa Rank 6,461 in Lebanon
General
information
about the
platform
(Description
)
Lebanon Support is a national non-governmental organization and a non-profit center for information
and research that was established in 2006
Operated
by
EU: European Union
ICTJ: International Center for Transitional Justice
ACTED : Agence d'Aide à la coopération technique et au développement
Social
Media
Accounts
Facebook: https://www.facebook.com/LebanonSupport/
Twitter: https://twitter.com/LebanonSupport
Linked In: https://www.linkedin.com/company/lebanon-support/
Youtube: https://www.youtube.com/channel/UCpHXPQyek5LN-GzeoUgDXZg
Number of
Shares on
Facebook
(home
page)
Almost 1300 shares
The specific
context of
launching
the platform
Lebanon Support was established in August 2006, in the aftermath of the Israeli July 2006 war on
Lebanon
The purpose
and mission
of the
platform
Lebanon Support aims at fostering social change through innovative use of social science, digital
technologies, and publication and exchange of knowledge.
It is a multidisciplinary space creating synergies and bridging between researchers, experts, civil
society, NGO practitioners, and activists.
Since its establishment, Lebanon Support has committed to an Open Access Policy that is intended to
make the center’s publications, content, and conference proceedings available to a wider public.
Hence, all its publications are available online without price and permission barriers. For sustainability
of the center’s own research, some of the center’s publications, such as reference books or journals
may be subject to delayed open access
Partnerships 28 partners (some examples: Rosa Luxemburg Stiftung, UNDP, Forum ZFD , UK Aid, etc.)
Target
Audiences
Researches, experts, civil society, NGO practitioners, and activists.
Languages
Used
English
Nature of
Interaction
with the
Users
Simple Visitors

28
Services
Available on
the Platform
Research and analysis
Based on a deep knowledge of the Lebanese field and its social fabric, Lebanon Support offers
evidence-based research, combining qualitative and quantitative approaches.
Lebanon Support’s multidisciplinary team offers accurate evidence and fact-based research using
participatory research methods, including among others desk research, workshops, focus groups, in-
depth interviews, as well as quantitative techniques such as surveys and mappings.
Information management services and data visualizations
Lebanon Support is specialized in online knowledge platforms and information management services,
having more than 10 years of experience in managing and operating humanitarian, development,
and human rights information and knowledge management projects.
Lebanon Support’s multidisciplinary team provides interactive data mappings, online knowledge
platforms and collaborative systems, and data visualizations and infographics among others.
Programs
Lebanon Support’s three programs provide tools, data, research, and analysis in the aim of
enhancing civil society work, reflecting on it, and influencing policy
- Daleel Madani: Daleel Madani is Lebanon's civil society network. Through Daleel Madani,
members of civil society actors can register and benefit from a variety of services, such as
posting resources, projects, call for proposals, events, press releases, and job vacancies.
- The Civil Society Knowledge Centre (CSKC): CSKC is the first and most developed online
research and information platform for civil society organizations, professionals, academics,
and activists in Lebanon. Composed of thematic projects combining qualitative and
quantitative approaches, the CSKC constitutes a seminal and innovative knowledge base
and a publishing platform. This publishing platform serves for original research and analysis on
civil society work and issues and serves for civil society cooperation and collaboration.
- Civil Society Incubator: The Incubator is designed to foster the creation, development, and
growth of local civil society and public action initiatives, organizations, or projects. Incubation
at Lebanon Support is done through an array of services such as provision of office space,
coaching and mentoring on technical issues, management, administrative matters, research,
advocacy, networking, and web development among others. Lebanon Support’s Incubator
program does not follow a ready-made format, but is rather designed and tailored based on
the needs of the partner.
- The Format: The content is written-based.
- The resources and tools available: Publications, reports, and articles about civil society and
thematic issues (migration, gender, culture, etc.)
- Clarity of the content: The content of the platform is clear but it needs more visual support like
videos and photos.
Other links integrated in the platform:
https://civilsociety-centre.org/
https://www.daleel-madani.org/
https://csincubator.lebanon-support.org/
Technical
Aspect of
the Platform
Lebanon Support is thinking security over functionalities and accessibility by using a Drupal CRM
installed on Ubuntu (backend). This choice has a lot to do with quite sober User Interface and a simple
User experience.
The tech choice can be good for new platform but can show several limits for scalability due to the
limited adaption options.
jQuery is used in the front end which was one of the industry standards until several years ago. It offer
a lot of possibilities at some performance cost (websites takes a bit longer to load)
User
Experience
Website with basic features, full of content, and a very average mobile experience
The website has very simple features and contains a lot of content which are badly showcased. The
user can struggle finding the right content.
The user experience is not that great on mobile display with the main menu being invisible and several
overlapping elements (text, images). Tablet experience is a bit better even if it uses hoverable menu
elements plus a lot of menu elements that can be confusing at first sight

29
Platform #2
Name of the platform Tahaki
Link to the platform https://www.tahaki.com/
Alexa Rank Not specified
General information
about the platform
(Description)
Tahaki for Development was conceived in 2015 and launched in 2016 as a social
platform.
It is a public social platform that offers free simple mapping tools for civil society
organizations to allow them to communicate their messages.
Tahaki offers 2 essential services:
● Tahaki maps: Enable civil society organizations to convert their data into maps
and share their maps.
● Tahaki Pro: which is an NGO operation management and M&E solution.
Operated by Digital opportunity trust, Ruwaad, Skoun, Creative Lebanon, ArabiaGIS
Social Media Accounts Twitter: https://twitter.com/Tahakionline
Number of Shares of
Facebook ( home page)
800
Specific context of
launching the platform
The need for democratizing location-based services by making it available and
accessible to everyone. In addition, to offer the hidden value of location in the hand of
anyone, anywhere, at any time
Purpose and mission of
the platform
To democratize the use of maps and to enable civil society organizations to adopt and
use the latest technology trends.
Partnerships DOT Lebanon
Target audiences Organizations, NGOs, experts, professionals, and individual users
The languages used Arabic, English
Nature of interaction with
the users - Volunteers and activists can upload Tahaki crowdsourcing app and integrate
information available to develop maps
- With Tahaki, the user can make communities see and engage in conversations
about the big picture by mapping a hot topic or narrating a social story
Services available on the
platform
1. Create Simple Maps:
Tahaki Simple Maps service is used to empower communities with a clear bird's eye view
to see through a complex social situation, and recognize its moral and civic dimensions,
allowing the user to launch effective grass-root initiatives and impact millions of lives.
- Create point or area maps from scratch around local and regional topics.
- Create maps from excel data with location coordinates or district names.
- Create maps from Twitter, Google, and GIS file formats.
- Enrich maps with thematic, bubble and categorical styles.
- Create maps with multiple layers and datasets.
- Manage maps and data sets through a personalized dashboard.
2. Create Story Maps:
With Tahaki Story Maps, the user takes the audience through a real-life experience in an
immersive visual narrative. Inspire the community with a journey, engage them in a tour,
or educate them through a presentation.

30
- Link a text narrative to a hot location.
- Enrich the same location with images and videos.
- Sequence locations in a timely interface.
- Generate an animated map with hot locations.
3. Create Crowdsourced Maps:
Using Tahaki crowdsourced maps, NGOs can collaborate with volunteers and activists to
collect data, geographical locations and images using the internet and mobile
applications.
- Volunteers and activists can install Tahaki crowdsourcing app, join the project
and start submitting information.
- All data collected through the mobile app will be added to the map created by
the NGO and published to tahaki.com. Later NGO can validate and verify the
submitted information and remove unwanted data.
- NGO can reach to volunteers and activists by sharing the crowdsourced map on
social media.
- Public Crowdsourced Maps are free.
Tahaki pro For NGOs
1. Advanced Beneficiaries Management
- Designing advanced beneficiaries’ database structure using simple tools.
- Create unique identifier for beneficiaries.
- Link beneficiaries to their Families.
- Filter and sort beneficiaries based on different criteria.
- Analyze beneficiaries’ data and generate reports.
- Access and collect data using web and mobile apps.
2. Advanced Programs and Services Management
- Manage and centralize beneficiaries’ databases to avoid data clutter.
- Manage programs and services data, and link it to beneficiaries thus getting rid
of program fragmentation.
- Enhance field operational efficiency, by empowering the field force with data
collection mobile apps.
- Improve decision making and planning by accessing customized dashboards
that allows data analysis and detecting patterns and trends.
- Improve monitoring and evaluation activities by automating the reporting and
sharing it with different stakeholders real-time.
3. Survey Management
- Define and Manage advanced survey forms.
- Collect and fill in data using web and mobile apps.
- Collect data from the public.
- Use advanced fields types to make the form more comprehensive.
- Import and Export data to standard format.
- Automatically detect location and store it to the database using the mobile
app.
4. Dashboards and Analysis
- Conduct advanced filtering scenarios.
- Access real-time decision support dashboards.
- Display data using advanced visualization charts and maps.
- Export database to different formats (Excel, CSV, KML).
5. Security, Privacy and Reliability
- Managing users and permissions for all organization users.
- Exporting data to standard formats.
- Accessing change logs for all users.
6. NGOs Monitoring and Evaluation
- Define project results using step by step approach.
- Easily set indicators and targets for each outcome.
- Develop M&E questionnaires.
- Monitor project’s KPIs using dashboards.
- Optionally share dashboards with other stakeholders.
The Format: based on maps
The resources and tools available: most of the resources available in this platform are

31
maps created by the users.
Clarity of the content: The content available in the platform is clear and easy to use.
Other links integrated in the platform: http://tahakipro.com/
The most popular services
of the platform to analyze
the topics
- Tahaki Crowdsource maps
- Tahaki Pro: the NGO operation management and M&E solution
Technical aspect of the
platform
Tahaki is a very heavy web application using J2EE and hosted on GoDaddy, it supports
(and can support further) a lot of custom features but this comes at a cost: a high
resource consumption on scalability, a poor code quality score and a very long time to
load.
User Experience A quite good UX (despite the time it takes to load) with simple and practical features.
The Knowledge base lacks contextualization since it relies on the contribution of the
community. The complexity of contextualization will increase over time if not resolved as
soon as possible.
Key success factors of the
platform and its
challenges
When it comes to tahaki.com platform: the free use of the platform has made it a tool
that anyone can use to convert data into maps and share it with the public
When it comes to tahakiPro.com there are many success factors:
● The know-how of the NGO sector operations
● A common Saas that can be used by the big, medium and small NGOs at the
same time.
● Focus groups and the thorough need assessment before starting the
development phase.
● Adopting the agile methodology with MVP and when working to add new
modules and/or features.
Platform #3
Name of the platform For9a
Link to platform https://www.for9a.com/
Alexa Rank 524 in Sudan
General information
about the platform
(Description)
FOR9A is a one-stop shop for educational and capacity building opportunities in the
Middle East and North Africa (MENA).
Using its online and offline platforms, FOR9A connects youth with thousands of high
quality scholarships, fellowships, networking opportunities, trainings, conferences,
seminars, contests, awards, grants, exchange programs, internships and fresh graduates’
jobs.
FOR9A links academic institutions, universities, vocational centers, cultural institutes,
training centers, international and local NGOs and companies with +15 million of highly
motivated, passionate and professional youth on daily basis, contributing to developing
their career profile, hence reducing unemployment in MENA.
Operated by Leaders For Tomorrow
Social Media Accounts Facebook: https://www.facebook.com/for9a
Twitter: https://twitter.com/FOR9Acom
Linked In: https://www.linkedin.com/company/for9a/
Youtube: https://www.youtube.com/channel/UCCuSS8ZwTRptWCJjVdkkS8g
Number of Share on
Facebook
8200

32
The specific context of
For9a was founded in 2008
The purpose and mission
of the platform
Mission:
FOR9A aims to provide an equal, free, and user-friendly environment for youth to access
the latest educational, capacity building and skills development opportunities to
increase their employability chances in the job market.
Why for9a?
● Because it is the youth right in the Middle East and North Africa to have free and
equal access to educational and capacity building opportunities with no
geographical, cultural, socioeconomic differences.
● Because it is the time to invest in young people's education and develop their
skills to meet the job market growing demands.
● Because it is the time for opportunity providers to reach their beneficiaries
through an open, free and well-visited platform that ensures equal access,
objectivity and inclusivity.
● Because it is the youth right at the grassroots level to have the capacity to
benefit from the available opportunities.
The partnerships 32 partners including (AIESEC- Anna Lindh Foundation- DAAD - Drosos- UNESCO -
Amideast- Deloitte.)
The target audiences Youth
The languages used English - Arabic
The nature of interaction
with the users
- Simple Visitors who consult opportunities
- NGOs Who Publish their upcoming events and opportunities
- Users can create their CV
Information about users +60K young Arabs registered on the website/ 440504 User of the platform
platform
- Cultural Exchange Programs: Cultural exchange programs aim at providing
travel opportunities that promote the following: international education and
cultural mobility, development of mutual understandings between diverse
groups of people, network building between people with different linguistic and
cultural backgrounds, education on how to interact with individuals of different
upbringings, knowledge of new languages, and communication skills. The
platform provides opportunities for many cultural exchange opportunities in
America, Germany, Switzerland, France, Sweden, and other countries that
students and young people are interested in. All cultural exchange programs
offered by FOR9A are fully funded and include participation in many events,
festivals, workshops, networking opportunities, seminars, research, and trips that
are of the interests of participating students.
- Grants: Financial grants are non-refundable funds provided by non-profit or
government donors to finance individuals, charitable projects or small enterprises
that provide a particular service or aim to serve a specific group people. The
process of obtaining a financial grant is completed either by submitting a
proposal to a proposed financier with some necessary reports or by responding
to the request of the funding provider to submit a project proposal. The platform
provides opportunities for many financial grants to study and finances research
projects, academia, small projects, and youth empowerment projects.
- Global Scholarships: FOR9A platform offers thousands of free scholarships to
young people across the Middle East and North Africa. These scholarships are
either fully funded and include tuition, travel, accommodation, health insurance,
visa fees, and monthly fees or partially funded covering tuition fees, some of
which also cover housing costs.
- Competitions and Awards: FOR9A offers many prizes and awards for all ages,
categories, and talents. All opportunities are either free or require a nominal fee
for valuable prizes. The prizes offered by the donors are either financial prizes,
modern electronic equipment, funding for projects, participating in the
competition, or the opportunity to travel and stay with all the expenses paid.

33
- Workshops and Training Programs: FOR9A offers the opportunity for many
workshops focused on topics such as volunteering, teaching, and educational
strategies. Workshops also offer free courses either online or in local or
international settings in a number of areas such as psychology, English, Arabic,
human resources, self-development, photography, management, and others.
- Events, Festivals and Conferences: This category shows opportunities that are
local and do not require travel abroad, however, some are international and are
either fully or partially funded, covering things such as travel, meals,
accommodation, and participation costs.
- Internships Opportunities: An internship is a form of time-limited work, provided by
institutions or organizations. Internships range from one to 12 months, are either
paid or unpaid, and are part-time or full-time.
- Job Opportunities: FOR9A aims at providing employment opportunities to young
people, students or graduates, who do not possess much or any professional
experience in their desired field.
- Volunteer Programs: FOR9A provides opportunities for many local and
international volunteer opportunities in the Middle East and North Africa, all of
which provide participants with valuable experience that they can benefit from
in the future.
- Research Fellowships: Fellowships focus on practical and professional
development of individual fellows and provide them with an excellent
professional start with all the resources, support and professional networks
needed to enable them to achieve their goals beyond a typical job.
- The Format: The format of the platform is diverse: contains videos, photos, and
articles.
Resources and tools available: Toolkits on how to apply for different opportunities.
Clarity of the content: The content is well classified and clear.
Other links integrated in the platform: No.
Technical Analysis For9a is built on Yii Framework, some of the evidence shows the use of Ruby on Rails,
these technologies are flexible but are difficult to scale and heavy to load (worst score of
all the platforms - page size 12Mo+).
For9a is limiting its regional scope by delivering the website from one server which can
harm the page loading speed from certain countries.
User Experience Despite all these tech constraints, For9a was able to capture the interest of users so they
can navigate through the rich amount of opportunities shared on the platform on a
regional level. The UI is simple, intuitive and enables a good exploration of all the website
sections.
The most negative aspect of the UX is the need to register / login in order to do some
actions or access certain type of information; not a best practice especially for a
content targeted to community
platform and its
challenges
The key success factors of for9a are:
- Its positioning of the platform in Arab Countries
- For9a is mainly based on Volunteers which reduces it running costs.
- Its number of users.
Platform #4
Name of the platform Ensan Online
Link to the platform http://www.ensan.online/ar/
Alexa Rank Not specified
General information about
the platform (Description)
A Syrian space that sheds the spotlight on humanitarian work, beats out of it, adopts
humanitarian disciplines and values, and believes that humanitarian work has its main
role in building a flexible and civilized society for the future Syria.
Ensan was founded on August 1st, 201.

34
Ensan’s Team is a volunteer group of specialists, students, academics, workers, artists
Operated by Charitable Association for Sustainable Development
Faseela tech
Social Media Accounts Facebook: https://www.facebook.com/ensanplatform/
Number of shares on
Facebook
1880
Syrian civil war
The purpose and mission of
the platform
The Vision: A syrian civil society, of rich resources, aware of its humanitarian message
and its civilized role in creating a continuous peace.
The goals:
- Increasing the levels of interest and awareness towards humanitarian work for it
to be an entrance for peace in syria.
- Restoring Syrians’ confidence in their humanity to build a sound society, and
motivating them to be active while pursuing it.
- Activating communication mechanisms and systems for workers in the
humanitarian field to enhance the effect, raise service quality, and broaden
the extension of its reach, to achieve a balanced development.
The partnerships Fasila Nik
The target audiences Ensan is interested in the humanitarian aspect and its multiple activities in the Syrian
society, and is directed towards all who share this interest wherever they are.
The languages used Arabic- English
platform
- Pulses: Short news from all Syria, images and phrases springing to humanity.
- Windows: citizens share their experiences and give their visions.
- Knowledge: Evidence, reports, articles, worksheets and knowledge tools related
to human work.
- Events: the calendar of events of the Syrian civil society.
- Humanitarian Action Guide: A directory of all groups, associations, organizations
and institutions working in the humanitarian field in Syria.
The Format: A new format is available on Ensan platform with new conception of the
section’s name
Technical Aspects of the
platform
Ensan is using Wordpress, a content management system that supports basic yet
powerful features and is easy to use. It already empowers more than 30% of the
websites in the world.
Ensan does not support any encryption (SSL) on the website which can increase the risk
of certain attacks
User Experience -A lot of very accessible content despite the fact that we may get lost in non-
contextualized information
-The search engine is not accessible for the masses, you need some basic knowledge in
order to fully take advantage of this feature.
-Several UI issues makes the navigation quite difficult (non-clickable images, hoverable
menu elements.)
-Tablet navigation is far from perfect with a lot of visible menu elements that can be
very confusing for visitors

35
Platform #5
Name of the platform Tanmia
Link to the platform https://www.tanmia.ma
Alexa Rank 1237 in Morocco
General information
about the platform
(Description)
Tanmia is a national internet portal that aims at strengthening the capacity of Moroccan
associations through the use of information and technological communication tools. It
wishes to connect, through a single website, all development actors at the national level,
both at the level of civil society and donors.
The Tanmia portal is a participative space where associations connect and exchange
information online. They can promote their projects, interact with partners, express
themselves and promote their priorities, stay informed on all important development
issues, and form new alliances with the private and public sectors as appropriate.
Tanmia hopes to share information in the field of development at a national level, in the
interests of greater efficiency and transparency.
Operated by Tanmia Association
Social Media Accounts Facebook: https://www.facebook.com/tanmia.ma/
Twitter: https://twitter.com/AssTanmia
Youtube: https://www.youtube.com/channel/UCNjCwKUxgPJ3S2WHrI70xcg
Number of Share on
Facebook
1328
Tanmia was founded in 2006
of the platform
strengthen the capacity of Moroccan associations through the use of technological
information and communication tools.
The target audiences Moroccan associations
The languages used Arabic, French, English (not working)
with the users
The platform provides information to its target groups and also enables them to
contribute with different types of information
platform
- News filtered by theme.
- Directory of NGOs.
- Directory of Consultants.
- Directory of volunteers.
- Directory of Development organizations.
- Internet Directory (a listing of articles links by themes).
- Documentation center.
- Agenda (listing of upcoming events.
- Directory of opportunities (call for tenders and jobs).
- Associations guides.
- Online Kits (Articles).
- Digital Capsules.
- Podcasts (listing of videos).
- Forum.
The Format: There is a diverse format of the content published into the platform, articles,
videos, links, etc.
The resources and tools available: Most of the resources available in this platform are PDF
documents or videos
Clarity of the content: The content available in the platform is clear and easy to read.
Only in some cases, it's not adopted to the subject of the section

36
Technical Aspects of the
platform
Wordpress with a very basic theme and poorly adapted to the needs of the platform
User Experience The technological choice of the platform penalizes the user experience which is oriented
to read serious and long articles rather than democratized ones
Other observation on the
platform
In the moment, many services listed above are not available due to the maintenance of
the platform
Platform #6
Name of the platform Tounes Ta3mal
Link to the platform http://tounes.ta3mal.com
Alexa Rank 1,242 in Iraq - 9,017 in Tunisia - 5,824 in Syria
General information
about the platform
(Description)
The Tounes Ta3mal initiative offers career guidance, skills assessment, and hundreds of
online courses to build the capacity of young people and support them in their job
search. Employers can also create their profile in order to post their available jobs, and
consult thousands of profiles and resumes to recruit their future employees.
Operated by Silatech and Microsoft
Social Media Accounts Facebook: https://www.facebook.com/tounesta3mal1/?fref=ts
Twitter: https://twitter.com/tounesta3mal1
Number of share on
Facebook
2700 shares (homepage only)
There are dozens of organizations and hundreds of initiatives working hard to help Arab
youth find employment opportunities. Yet, most young people feel lonely, followed and
guided only by their families and friends as they move from school to work.
Silatech and Microsoft Citizenship met in April 2012 to create Ta3mal (MasrTa3mal), the
leading portal of Egyptian employability. We wanted to bring together different
resources, opportunities and initiatives for young people, who were eager to learn, grow
and excel, and who did not know where to start.
The response was impressive - from Qatar to Morocco to Libya, each country wanted its
own employability portal. There was an obvious need, but a much larger platform was
needed.
A platform that could be appropriate for each young person according to his country of
origin through rural and urban areas. A platform that would connect young graduates to
career paths, potential entrepreneurs, mentors, partners, investors, change agents, and
appropriate networks and advice. A platform that offers round-the-clock, seven-day
training to build skills and certifications.
of the platform
The Tounes Ta3mal initiative offers a comprehensive career guidance service, skills
assessment, and hundreds of online courses to build the capacity of youth and support
them in their job search. Employers can also create their profile in order to post their
available jobs, and consult thousands of profiles and resumes to recruit their future
employees.
The partnerships USAID, Smart Tunisia, National Agency for Employment and Self-Employment (ANETI)
The target audiences Job Seekers, Employers
The languages used French Arabic
with the users
There are two types of users: Job seekers and employers.
The Job Seekers can:
- Post their CV on the platform

37
- Subscribe to one of the 700 online Courses available
- Apply to job offers
- Pass Tamheed Test (Psychometric assessment tests)
- Be coached through the platform
Employers can:
- Post Job offers
- Get access to a database of CVs
- Receive recommendations for CVs according to the opportunity
- Connect with potential future employees
Information about users 42000 users registered on the platform (Job seekers)
platform
Available Offers: The user can apply for vacant and available positions and connect with
companies looking to hire through a network of industry specialists
Online Courses: 700 online courses available on the platform
Tamheed: Psychometric assessment tests that evaluates both an individual's abilities,
personality traits and interests. the Tamheed tests have been brought up to the standards
of the region by highly qualified psychometricians. This unique and essential tool is now
available to workforce development initiatives as well as vocational guidance service
centers throughout the Arab world.
Events: A list of events targeting job seeker or employers
the topics
Job Matching Tool
Tamheed Test
CV Builders
platform
Tounes Ta3mel inherits basic features from a generic platform developed in another
country and then adapted to the local specificities. Microsoft is one of the main Ta3mel’s
curators, where the platform uses mostly their technologies in every aspect. Tounes
Ta3mal encountered several technical challenges due to the fact that it is developed in
a regional level. It was hard for them to scale fast technically due to those delays.
The platform uses ASPX for server side tech and jQuery as a client side tech and has an E
grade on YSlow test
User Experience -Despite the delays between capturing the need and implementing it, the user
experience is still decent for nominal scenarios but gets painful when it comes to the
mobile experience because of the abuse of a hamburger menu, confusing animations
and overlapping elements (even for the desktop version).
-Hover to display submenus is a blocking experience for tablets.
-Providing data for signed on people only is very marginalizing for the crowd and non-
tech friendly people and that goes in contradiction with the fact that those people are
among its main target groups
platform and its
challenges
Key Success Factors:
The offline component of Tounes Ta3mal is its major key success factor. Indeed, Tounes
Ta3mal partnered with several career development centers in different regions. They
were trained on using the Tamheed test.
Besides, Tounes ta3mal participate in all the job fairs organized. These two factors,
helped the platform maintain its number of users.
Challenges:
Tounes ta3mal has existed for 6 to 7 years now. The Sustainability of the platform remains
the biggest challenge along with partnerships.
platform
Tounes ta3mal is looking for partners to expand its work and maintain its services.

38
Platform #7
Name of the platform Arab.org
Link To the platform https://arab.org/about-us/
Alexa Rank 381,176
General information
about the platform
(Description)
Arab.org is a platform that offers services for CSOs in Arab countries. It gives the
opportunity for individuals or organizations to become change makers.
Operated by Arab.org is owned and operated by The Olive Tree S.A.L. – a social enterprise startup
from Lebanon making an impact for the common good.
The initial idea of the platform was launched in 1996 as an initiative of Alexander A.
Nehme, who believed in the role of civil society in Arab countries and that was a
misperception of this role by citizens. He also wanted to contribute to raise the standards
of civil society believing in the role of sharing of information and resources as a catalyst
to empower civil society actors.
Social Media Accounts Facebook: https://www.facebook.com/arabdotorg/
Twitter: https://twitter.com/arabdotorg/
Instagram: https://www.instagram.com/arabdotorg
Number of shares on
Facebook
1079 (homepage only)
The initial idea of Arab.org was launched in 1996 as an initiative of Alexander A. Nehme,
who believed in the role of civil society in Arab countries and that was a misperception
of this role by citizens. He also wanted to contribute to raise the standards of civil society
believing in the role of sharing information and resources as a catalyst to empower civil
society actors.
of the platform
Arab.org’s mission is to improve the status and welfare of people in the Arab world and
beyond by offering community information, expertise and new opportunities to connect,
collaborate, and campaign to offer real support for real issues. We have adopted a
sustainable, multi-phased approach in rolling out our service offerings for the common
good.
The partnerships Collaboration with Takreem on the Arab Awards
Collaborate with SyrianCivilSociety.org to promote Arab.org, recommend civil society
actors and complement resources.
The target audiences NGO community in the Arab world as well as partners in government, the private sector,
researchers, journalists and international development partners
The languages used Arabic; French; English
with the users
The possible online interactions with the users are as follows:
- Users can have free access to all opportunities available on the platform.
- Users click to donate to help organizations.
- Users can post their CVs to be consulted by recruiters.
- Users can apply to opportunities through the platform.
- Recruiters can consult a database of CVs online on the platform and approach
potential candidates directly.
Information about users Around 50.000 per month from Jordan, Lebanon, United Arab Emirates, Yemen, Tunisia.
platform
Arab NGO Directory (part of NGO Portal): a listing of Arab-based and Arab-destined Civil
Society Organizations (CSO’s) including Non-Governmental Organizations (NGO’s), Non-
Profit Organizations (NPO’s), Community Based Organizations (CBO’s) as well as
charitable organizations categorized by sector and country.

39
Statistics: the platform shares some statistics about the number of NGOs added into the
platform filtered by countries + number of activities filtered by themes
NGO Jobs: a platform part of the NGO Portal, that shares job opportunities for job
seekers, also gives the employers the opportunity to register and add their offers
NGO Resources: Most active platforms in each Arab country
Donations: Users can donate with prior subscription. The funds collected through the
platform goes directly to UN Agencies.
Social Responsible Advertising: Enterprises can post their advertisement in the platform
the topics
References+3600 updated points of references
Human Resources
platform
Arab.org uses the Wordpress content management system with a customized theme that
fits the needs of the platform.
Despite the fact that it uses a lot of Wordpress plugins, they managed to optimize all the
libraries to make it load faster and have a decent tech quality score (62%).
Of course, these plugins can represent a potential threat to the platform if not updated
regularly
User Experience -The website has a very clear architecture even if it has a lot of menu items. The contrast
could be better, orange and white is not the best mixture.
-The animation on the mobile helps the user to view elements in the right order and
successfully keeps their attention so they can scroll further in the same page.
-Hover to display submenus is a blocking experience for tablets.
platform and its
challenges
The Key Success Factors:
- Its 22 countries which bring a regional dimension to the platform.
- The availability of volunteers to help integrate information in the platform.
- Arab.org is owned by a social enterprise which support its sustainability.
- Arab.org is self-sustained for 3 years.
Challenges:
- Partnerships with other platforms in MENA Region.
- The lack of Human Resources.
- The Legal Framework.
platform
The platform: Arab.org is not suspended temporarily. The platform will be relaunch in its
new version in the beginning of 2019.
Platform #8
Name of the platform FundsforNGOs
Link to the platform https://www2.fundsforngos.org/
Alexa Rank 30,028
General information
about the platform
(Description)
FundsforNGOs is a social enterprise and online initiative with the goal of increasing the
sustainability of NGOs across the world. This is accomplished by providing online
resources for NGOs to increase their awareness and access to donors, resources, and
skills. The use of technology helps to spread knowledge from experienced fundraising
experts to NGOs around the world and increase their capacity.
Operated by Sameer Zuhad, the founder of fundsforngos.org, leads the operations in India. Sameer is
an accomplished writer and social researcher with extensive experience in the field of
sustainable development.
Erik Detiger is the Managing Director of FundsforNGOs. Erik brings his two decades of
experience working in the field of international philanthropy and fundraising to
FundsforNGOs. He has worked with the United Nations, INGOs and grass-roots
organizations in Europe, Thailand, Nepal, Tanzania, India, and the United States.

40
Social Media Accounts Facebook: https://www.facebook.com/fundsforngos
Twitter: https://twitter.com/fundsforngos
Linked In: https://www.linkedin.com/groups/4709269/
Instagram: https://www.instagram.com/fundsforngos/
Youtube: https://www.youtube.com/user/fundsforngos
Slide Share: https://www.slideshare.net/fundsforngos_slides
Having worked in India and Nepal with various grassroots-oriented community
organizations, Sameer Zuhad wanted to work for sustainable civil society development. In
starting fundsforngos.org, Sameer has digitally empowered thousands of NGOs at all
levels in over 150 countries.
Besides, NGOs around the world face unique challenges in attracting and maintaining
resources for their programs. Although development funding has multi-billion dollar
annual disbursements, many barriers prevent NGOs from successfully vying for these
funds. Announcements of funding competitions are fragmented all over the web and
difficult to identify; competition is tough and the application process arduous; and many
NGOs simply do not have the capacity or technical know-how to effectively go after
funding opportunities. These challenges can be especially pronounced for newly formed
NGOs, grassroots NGOs, and NGOs from the developing world. So how can NGOs spend
less time worrying about fundraising and more time changing the world?
This was the founding concept for FundsforNGOs – to help reduce fundraising barriers for
NGOs and practitioners at all levels, sizes, and sophistication. We started in 2008 providing
a trickle of users with free alerts on funding availability. Now the website consistently
generates millions of page views and we have grown also to create free resource guides
on topics such as writing proposals, capacity building, donor networking, using
technology and social media, etc. Even more recently we created FundsforNGOs
Premium for further support with training webinars, sample proposals, a database of
global donors, and much more.
of the platform
-The purpose: to help reduce fundraising barriers for NGOs and practitioners at all levels,
sizes, and sophistication.
-The mission: to create free resource guides on topics such as writing proposals, capacity
building, donor networking, using technology and social media, as well as provide NGOs
with relevant funding and development opportunities. FundsforNGOs Premium mission is
to further support NGOs with training webinars, sample proposals, customized calendars
and a database of global donors.
The target audiences NGOs in the Arab World
The languages used English
with the users
Simple Users can consult a part of the information available on the platform and
subscribe to the newsletter.
Premium Users can have access to a wider range of information, resources and interact
directly with a specialized team when it comes to developing their strategy and
submitting for proposals.
The donor agencies or a sponsoring organization can publish an opportunity in the
platform. The content is reviewed and approved by an editorial team.
Information about users 17000 visitors
platform
Latest Funds: A list of latest grant funding opportunities for NGOs and individuals including
call for proposals, call for applications, request for proposals and expression of interest.
News: A series of articles to help users learn about Fundraising, NGO Management and
Proposal Writing. But also, official announcements of funding opportunities.
Featured: Featured Articles to help you learn about Fundraising, NGO Management and
Proposal Writing.
Premium: FundsforNGOs Premium is a membership-based service for NGOs, development
practitioners and fundraisers seeking to find new donors, receive regular grant updates,
develop new skills for resource mobilization, interact with international fundraising experts
and more.

41
FundsforNGOs Premium helps its users to:
Finding new donor partnerships: fundsforNGOs Premium has thousands of new donors
listed in a searchable donor database. You can use filters such as your location and
area/s of work to identify and contact them easily.
Writing grant proposals: When you sign up for our Premium Service, you get exclusive
access to a collection of sample proposals. We also provide online training on how to
write effective proposals.
Getting answers: When you start the process of fundraising, you will have several
questions on how to go about it. With our Premium Service, you get to interact with
Experts who will provide answers to all you want to know.
Developing your strategy: A strategy is absolutely essential for ensuring the sustainability
of your organization. Our Premium Service will provide you with tools and training to build
a powerful strategy for your successful fundraising.
Getting latest updates: Our research team compiles useful information on a daily basis on
latest grants and resources for NGOs and updates them to our Premium Members so that
they can be ahead of others.
Reducing your costs: Our Premium Service significantly reduces the time and costs
involved in fundraising. Our many features combine years of research, technology, and
expert advice to bring you all the benefits of a high-paid consultant without the high
price tag.
Jobs: Job Offers
Submit: The donor agencies or a sponsoring organization providing grants, awards,
trainings, scholarships, jobs or fellowships for NGOs and/or individuals can suggest to add
an opportunity in the platform. They need to provide details about the opportunities. An
editorial team reviews it to make sure that it meets with fundsforngos submission
guidelines then publish it on the website and/or disseminate it through our online
newsletters.
Subscribe: A free newsletter in which users get funding alerts, news and other resources
by email.
the topics
Latest Opportunities and Sample Proposals
Technical Analysis FundsForNgos uses the Wordpress (PHP) content management system with a very basic
theme that doesn’t fit with all the needs of the platform.
The platform uses a lot of Wordpress plugins that causes very poor page speed scores.
User Experience The overall interface is simple, almost spammy, Navigation menu is overwhelming with a
lot of elements.
Hover to display submenus is a blocking experience for tablets.
Menus and some elements are badly aligned in mobile and tablet experience.
Content listings lacks graphical elements and other readability optimizations.
platform and its
challenges
Success factors:
The services available on the platform
Challenges:
-Reaching individual and small local NGOs / one person led projects in developing
countries
-Digital advancements (to overcome these challenges, several projects are underway)
platform
Terms of Use of the platform are available through this link.:
https://www.fundsforngos.org/fundsforngos-terms/

42
Platform #9
Name of the platform Edraak
Link to the platform https://www.edraak.org
Alexa Rank 17,239
General information
about the platform
(Description)
Edraak, is a massive open online course (MOOC) platform.
Operated by Edraak is an initiative of the Queen Rania Foundation (QRF). QRF is determined to ensure
that the Arab world is at the forefront of educational innovation. As such, QRF has
capitalized on regional Arab talent to leverage technology developed by the Harvard-
MIT consortium, edX, to create the first non-profit Arabic MOOC platform.
Social Media Accounts Facebook: https://www.facebook.com/edraakorg/
Twitter: https://twitter.com/edraak
Linked In: https://www.linkedin.com/company/edraak/
Instagram: https://www.instagram.com/edraakorg/
Youtube: https://www.youtube.com/channel/UCboXAcT6m0T49x0zr-cQihQ
Number of Share on
Facebook
51183 (homepage only)
The lack of high quality online courses in different subjects for Arabic speaking learners.
of the platform
Edraak is a new MOOC platform that present the Arab world with unique and vital
opportunities that can be part of a necessary revolution in education and learning.
First, the platform will broadcast the best Arab professors to the region, offering original
Arabic courses - developed by QRF - to further enrich Arab education. Through its
partnership with edX, the platform will also give Arab learners access in Arabic to courses
taught and developed at top tier institutions like HarvardX, MITX, and UC BerkeleyX. All
courses are delivered at no cost to the learner.
Second, QRF envisions the use of the platform to showcase Arab role models by
broadcasting short online courses by practitioners and professionals from a variety of
fields spanning the arts and sciences.
Finally, QRF believes that the platform will enable the Arab world to take advantage of
the international interest in regional affairs to tell its own story to the world. Arab university
professors and regional experts can use the platform to give courses in English about the
region and its history. This will serve to inform a global audience that is interested in the
region’s development.
The partnerships Some examples of Edraak’s partners: Arab Fund for Economic and Social Development
The Mikati, Foundation, British council, edx, Harvardx, BAYT, American University of Cairo,
Mohamed Ben Rached Center
The target audiences Open to public
The languages used English, Arabic
with the users
Users can access to the platform’s blog or subscribe to continuous online learning
courses and specializations
platform
Continuous Learning: Free high quality online courses in different subjects for Arabic
Speaking Learners
Education: Open Education resources in Arabic for school-aged learners and teachers
Edraak’s blog

43
platform
Edraak uses Django (Python for Web) server side, jQuery and Bootstrap in the front end.
Evidence shows that it’s built from scratch.
Despite the fact that Django is capable of good optimizations of performances, the
platforms scores very low quality and speed rates (29% speed & 57% quality).
User Experience The platform is well design, the interface is clean and accessible. It uses a lot of Mooc’s
best practices.
Their even provide a help center to enable more accessibility to least familiar people
with technology: https://continueslearninghelp.edraak.org/hc/ar
It adapts well on mobile and tablets.
platform
No
Platform #10
Name of the platform NGOs coordination Committee
Link of the platform https://ncciraq.org/en/
Alexa Rank 732 in Iraq
General information
about the platform
(Description)
The NGO Coordination Committee for Iraq (NCCI) is a member-led organization
established in 2003 to coordinate principled, collective NGO action in order to foster
development, address humanitarian needs, and promote respect for human rights in
Iraq and Kurdistan Region. NCCI has offices in Geneva, Baghdad, and Erbil thanks to
support from funding from member dues, and from donor grants including OFDA, the
Iraq Humanitarian Pooled Fund, and other donors. NCCI serves around 180 local and
international NGO members and observers with coordination, advocacy, government
liaison services, and NGO capacity building. NCCI also works closely with global forums
such as ICVA, Inter-Action, the UK Iraq Working Group, and similar NGO forums around
the world.
NCCI's activities evolved in accordance with the changing situation in Iraq, and in turn
the organization developed into a comprehensive coordination forum where NGOs can
exchange information regarding humanitarian activities and policy decisions in Iraq.
NCCI continues to perform its role in advocacy and lobbying inside and outside Iraq, in
addition to acting as a link for information sharing in regards to humanitarian needs and
assistance. NCCI also provides various support services to its members NGOs.
Third parties - UN agencies, Iraqi authorities, other NGO platforms and donors - also
participate in the exchange of information facilitated by NCCI on relevant humanitarian
and development issues in Iraq.
NCCI STRATEGIC OBJECTIVES:
1. NCCI will act as the NGO focal point for internal and external actors. This
includes sharing information and facilitating contact between stakeholders.
2. NCCI is to create the enabling environment for NGOs to advocate for the rights
and needs of people in Iraq.
3. NCCI is to provide the services, advice, and capacity building to support NGOs
in order to enable development, address humanitarian needs, and promote
respect for human rights in Iraq.
Operated by
The NGO Coordination Committee for Iraq, or NCCI, is an independent initiative that was
launched by a group of NGOs present in Baghdad in April 2003. At the time of inception,
the 14 original members focused on establishing a base for objective aid coordination,
highlighting intervention priorities and optimizing aid responses in Iraq. While membership
was originally limited to international NGOs, in 2005, in an effort to empower Iraq's civil
society, NCCI reviewed its structure and opened up membership to national NGOs,

44
which greatly enhanced their links with the international aid community. NCCI now has
169 NGO members, and 7 observer NGOs, who are international and national
organizations operating in Iraq and involved in all sectors of humanitarian and
development work. The common objective of NCCI's members is to meet the needs of
the most vulnerable people in Iraq.
Social Media Accounts Facebook: https://web.facebook.com/pg/ncci.iraq/about/?ref=page_internal
Twitter: https://twitter.com/NCCIraq
Number of Share on
Facebook
786 (homepage only)
The NCCI was founded in 2003.
of the platform NCCI's Mission Statement: NCCI is a member-led organization that coordinates
principled, collective NGO action in order to foster development, address humanitarian
needs, and promote respect for rights in Iraq.
Coordination and Member Services NCCI serves as the NGO focal point for internal and
external actors. NCCI facilitates regular meetings between member country directors, HR
and Admin teams, and advocacy leads. NCCI also hosts the NGO Early Recovery Forum
(NERF) and is a co-coordinator for the Coordination and Common Services cluster (CCS).
Advocacy and Collective Government Engagement NCCI works to create the enabling
environment for NGOs to advocate for the rights and needs of people in Iraq and
Kurdistan Region. We do this through leading the NCCI Advocacy Working Group (AWG)
and working directly with government partners in Baghdad and Erbil through a
dedicated government liaison unit.
Capacity Building NCCI is to provide services, advice, and capacity building to support
NGOs and help them enable development, address humanitarian needs, and promote
respect for human rights in Iraq.
NCCI seeks to be a partner and a useful resource to government agencies across Iraq.
NCCI does not replace any government authority, and all NGOs do work directly with
the relevant government authorities in Iraq and Kurdistan Region. To support this, NCCI
collects information about the impact of regulations on NGOs and shares this with
government authorities to help identify gaps and opportunities. NCCI guides NGO staff
members on where to find the relevant GoI and KRG's government regulations, policies
and documents. Finally, NCCI helps facilitate meetings between NGO leadership and
government authorities to provide a direct way for government agencies to inform NGOs
of regulatory and public policy practices.
The partnerships Iraq Humanitarian Fund (IHF) and USAID
The target audiences The direct beneficiaries of the services provided by NCCI are its member organizations,
followed by the greater NGO community in Iraq (national and international) and UN
agencies. Indirect beneficiaries are people in need in Iraq who directly benefit from the
projects of NCCI’s member organizations, who are supported by NCCI’s coordination,
information sharing, advocacy and capacity building activities.
The languages used English / Arabic
with the users
Simple users, no interaction
Technical Analysis There is strong evidence that the platform is developed with a PHP framework with a
custom theme.

45
The speed and quality performances are quite good thanks to the low page size (less
than 1 Mo).
User Experience The interface is simple and accessible overall.
However, the main menu has a lot of elements (10+) and submenus are not clear and
provides a bad experience on tablet.
The mobile tablet is very bad due to the fact that the platform does not adapt to the
device and can only be navigated through the desktop interface.
platform
The services:
- Coordinating NGO Action.
- Coordination meetings (Country Director level, Head of Field Office level,
general coordination meetings).
- Facilitating thematic working groups (HR/Admin, Advocacy, Communication/
Media, soon to commence Access Working Group).
- Hosting cluster meetings in NCCI offices to allow greater access for NGOs to the
UN coordination mechanism.
- Organizing additional ad hoc meetings as required (e.g NGO input to UN-led
processes such as Humanitarian Response Plan).
- Linking NGOs and Relevant Stakeholders.
- Linking with international NGOs.
- Organizing donor meetings and facilitating contacts between donors and
NGOs.
- Linking with UN Agencies.
- Representing NCCI’s member NGOs at the Humanitarian Country Team (HCT).
- Liaising with local authorities, NGO Directorates and relevant Ministries.
- Information Sharing.
- Publishing of useful resources, news updates and context information on NCCI’s
website.
- Publishing of NGO activity reports and announcements on NCCI’s website.
- Field Report: biweekly overview of IDPs’ numbers and needs.
- Online NGO map providing an overview of NGO activities throughout Iraq.
- Sharing relevant reports and information by email.
- Advocacy.
- NCCI’s Advocacy Working Group provides a platform for joint NGO advocacy.
- Support Services.
- Publication of vacancies, bids and tenders of NCCI’s member NGOs.
- Facilitating sharing relevant information and best practices through the
HR/Admin working group.
- HR/Admin Skype group.
- Capacity building projects for local NGOs.
- Publishing training opportunities on NCCI’s website.
The Format: the services are divided to two types, online and offline. For the online
services, we can notice the mixt between sharing files, links and specially articles. For the
offline services, most of them are represented as meetings and personalized
consultations
Clarity of the content: All the content available in the platform is easy to reach and read.
platform
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