1. Jalyn C. Moore
2605 E. 141st Place, East Chicago, IN 46312
Jalyncmoore@gmail.com 219-293-9992
Diverse and diligent professional with high standards of integrity and structure. Excellent customer
service skills. Uses problem solving skills to develop alternative courses of action in order to increase
productivity. Confident and trustworthy. Self-starter. Strong analytical skills. Form quality liaisons
and relationships easily and instill a high level of confidence at all levels. Proficient in Microsoft
Office.
AREAS OF COMPETENCIES
Talent Management Retail Management Risk Management
Budgeting and Auditing Regulatory Compliance Financial Reporting
EDUCATION
Bachelor of Science, Finance, Auburn University-Montgomery, August 2015
Honors Graduate, Thea Bowman Leadership Academy, Gary, IN 2011
PROFESSIONAL EXPERIENCE
Target, Highland, IN Nov 2015- Current
Executive Team Lead- Guest Experience
 Assess, develop, and manage the performance of 100+ employees engaged in retail operation to
drive brand, profitable sale and team development in a store with annual sales exceeding $45
million
 Manages resources, time, and team to achieve key goals and objectives; fosters a sense of
urgency and commitment to achieve goals
 Routinely open and close the store; perform Leader on Duty responsibilities that include
running the business based on sales goals, guest traffic, service metrics, payroll, and store brand.
 Manages and develops 4 direct reports by setting clear expectations, providing timely and
constructive feedback, providing challenging assignments, and coaching to facilitate their
development.
 Hire and develop talented team members by providing training, feedback and follow-up, and
encouraging an open communication environment
 Collaborate to be a strategic partner to assist in talent management to insure proper employment
and adequate bench backfill
 Responsible for the stores’ total Customer Experience and Customer Loyalty
 Drove sales in three of my overseeing departments with a combined increased year-to-date
positive comp of 15%
 Acquired a green retention rate of 38% for the end of the 2016 fiscal year
 Improved REDcard conversion rate by 8.12% leading to higher basket size reaching 13th
in a
group of 62 for the 2016 fiscal year
 Provided operational support and hiring support to more than 2 newly opening stores in the
Greater Chicago area
 Responsible for meeting store compliance standards, in correlation with third-party vendor
Steritech to ensure all Food and Safety Policies as well as state regulatory policies are met
Enterprise Rent-A-Car, Birmingham, AL May 2015- Sep 2015

2. Intern/Management Trainee
 Worked closely with cross-functional teams to gather and analyze relevant information in order
to present insightful findings, analysis, and recommendations to management.
 Recommend actions by analyzing and interpreting data and making comparative analyses;
studying proposed changes in methods and materials.
 Identified trends in financial performance and providing recommendations for improvement.
 Researched and problem solved complex issues by strategically using resources to make
decisions that affect the financial stability of the branch on a day-to-day basis.
 Compiled and prepared reports, graphs, and charts of data that provided information on the
financial budgets and actuals on a monthly basis.
 Worked in different departments to gain perspective, including marketing, sales, customer
services, purchasing, merchandising, and personnel departments.
ADT Security Services, Montgomery, AL Sep 2014- Apr 2015
Small Business Representative
 Responsible for recruiting and training new agents that are assigned to my team.
 Trained to ensure that all agents meet their weekly quota, and to also answer every question that
is asked.
 Promptly assisted existing clients, and potential clientsin the field on a daily basis; ensuring that
all insurance needs have been met.
 Sought out new clients by collecting referrals and establishing an excellent rapport with the
current client.
 Adjusted content of sales presentations by studying the type of sales output, and trade factors.
 Kept management informed by submitting activity and result reports, such as daily call reports,
weekly work plans and monthly and annual territory analyses.
 Recommended changes in products, services, and contracts by evaluating results and
competitive developments.
Liberty National Life Insurance, Montgomery, AL Feb 2014- Aug 2014
Supervising Agent
 Responsible for recruiting and training new agents that are assigned to my team.
 Trained to ensure that all agents meet their weekly quota, and to also answer every question that
is asked.
 Promptly assisted existing clients, and potential clientsin the field on a daily basis; ensuring that
all insurance needs have been met.
 Responsible for creating an Excel sheet and sending in daily numbers at the end of a period.
 Calculated insurance premiums and established payment methods.
 Sought out new clients by collecting referrals and establishing an excellent rapport with the
current client.
 Customized the insurance program to meet every need of the customer, ensuring that they had
the product that benefited them the most.
AFFILIATIONS
Management Training Internship, Enterprise Holdings LLC Summer 2015
Accounting Club, Auburn University- Montgomery 2013-2014
Student Government, Thea Bowman Leadership Academy 2007-2011