2. Why PMO?
To make entire delivery model more predictable & then make continuous improvements
To provide a global & consistent real time view for decision making
To help in project selection & project prioritization to maximize value & ROI on investments
To free up senior management from day to day involvement in handling project
management challenges, decision making & risk management
Aligning everyone with business strategy & strategic changes
Ensuring consistent standards, practices, quality assurance, cost management, project
monitoring aspects amongst different teams, projects & individual team members
3. PMO setup approach
Analyze current state of affairs
Define strategic objective
Create the overall blueprint & roadmap
for a common approach
Define methodological process
Define tactical processes
Define change management process
Roll out one change at a time
Implement the EPM tools
Act as CoE for PMs
Consolidate the resources allocation &
utilization to maximize the ROI
Standardize the best practices & process
Standardize the best matrix &
measurements
Strategy implementation through
balanced scorecard
4. PMO services
Definition
Process
definitions
Templates
creation
Creating
knowledge
base
Process
tailoring
Training
Methods
Tools
Processes
Certification
Consulting
Project rescue
Assessment
Process/tools/
methodologies
selection
Educate &
Mentoring
new PMs
Resource
mgmt
Job description
Resource
inventory
Resource
allocation
Utilization
optimization
Admin
Project
accounting
Data
collection &
reporting
Assets
tracking
Customer
satisfaction
surveys
Archives
Information
repository
Knowledge
sharing &
management
Project library
Lessons learnt
Close projects
Portfolio
mgmt
Projects
analysis
Project
prioritization
Scheduling
Project
portfolio
information
Executive
reporting &
governance
Vendor
mgmt
Vendor
tracking &
selection
RFI/RFP
Contracting
Performance
tracking
6. PMO governance
Project
management
Project initiation
Project procedures
Project plans
Project status
Project reviews
Project signoff
Timesheets
Project closure
Design &
development
Requirement specification
Database design
Technical specification
Design document
Development plans
Deployment steps
Quality
assurance
Code review checklist
Defect reporting
Release notes
Test cases
Unit test checklist
Change
management
Change tracking
Traceability matrix
Maintenance charter
7. PMO processes, focus areas & scorecard
Processes
Planning
Estimating
Initiating
Executing
Tracking
Controlling
Managing
Organizing
Communicating
Focus areas
Scope
Time
Quality
Cost
Change management
Human resource
Communication
Risk
Procurement
Integration
Scorecard
Quality performance
Schedules performance
Cost performance
Resource utilization
Monthly efforts spent
Cumulative business value delivered
Stakeholder satisfaction
Overall health of various projects
8. CMMi (Contiguous model)
Process
mgmt
Organizational Process Focus
Organizational Process Definition
Organizational Training
Organizational Process
Performance
Organizational Innovation and
Deployment
Project
mgmt
Project planning
Project Monitoring and Control
Supplier Agreement Management
Integrated Project Management
Risk Management
Integrated Teaming
Integrated Supplier Management
Quantitative Project Management
Engineering
Requirements Management
Requirements Development
Technical Solution
Product Integration
Verification
Validation
Support
Configuration Management
Process and Product Quality
Assurance
Measurement and Analysis
Organizational Environment for
Integration
Decision Analysis and Resolution
Causal Analysis and Resolution
9. PMO goals
Near term
Create a PMO function
Start creating a buy-in; internal marketing
Re-write the job descriptions of PMs, Program
Managers & Portfolio Managers
Create a formal training plan for PMs
PMs starts sharing the learnings
Create repository of all the processes &
documentation - Prepare for CMMi level 2
Medium term
Introduce change management principles
Begin work for CMMi level 3
Work on common development processes
Create initial processes & templates
Provide consulting
Ensure compliance with defined processes
Long term
Introduce enterprise project management software
Centralized project planning & scheduling
Hot line for problem solving without involving
senior management
Start measurements & optimization
Continuous improvements
10. PMO organization
Full time team
PMO director
PMO executives
Part time representatives
Sales
Marketing
Engineering
HR
Admin
Finance
