Centric 2014 Company Introduction & Technology Consulting Service Offerings

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© 2007 Centric Consulting, LLC. All rights reserved
Technical Service Line & Resource
Introduction
V 3.0
January 2014

Table of Contents
4/18/2014www.centricconsulting.com 1
• Centric Contact Information
• Centric Overview
• Why Centric’s Technology Service Line Is Different
• Technical Service Line Value Proposition & Industry Positioning
• Great Results Starts With Great People – We Invest In Our People
• rippleware: Centric’s Software Product Development Division
• What We’re Good At
• Technology Service Model – The Scope of Centric’s Capabilities
• Technology Service Offerings: Specialized Capabilities
• Technology Partners
• Select Major Technology Projects
• Service Offering Overview Appendix

Contact Us
• Andy Park, Centric VP & Partner Cincinnati Practice
• Cell: 513.382.3011
• andy.park@centricconsulting.com
• Jacqueline Herman, Centric Senior Manager
• Cell: 513.600.6326
• jacqueline.herman@centricconsulting.com

Who We Are
•You’ve found your most reliable partner.
•We’re a business consulting and technology solutions company that’s been around for 14 years and we’re
building a company that will be here for 100 more.
$80 million
2013 revenue
1999
year founded
500
employees
9
• Cleveland
• Columbus
• Indianapolis
• Miami
• St. Louis
• Tampa
locations
2
national practices
1
bold vision that spans 100 years
Our culture
is built on our passion for
our work and driven by
our values.
• We work to understand your needs and
act as a true partner.
• We selectively hire people who have a track
record of delivering exceptional results.
• We value hard work and temper that work
with humility, respect and collaboration.
• We are committed to making a positive
difference in the communities we serve.
• We are unconventional, loyal, smart and fun.
We strive to manage a work-life balance
that makes us better professionals and
better people.
To learn more about our core values, visit
www.centricconsulting.com/about-us/core-values.
• Boston
• Chicago
• Cincinnati
• Dayton
• Louisville
Gurgaon, India
4/18/2014 3www.centricconsulting.com

Why We’re Here
•Centric was founded because we wanted to be different in the way
we approached relationships with our clients, people, families and community.
• Our highest priority is building lifelong
relationships with clients based on trust,
respect and collaboration.
• We invest in our talented team and
support their well being by keeping them
challenged and inspired.
• Our localized company structure allows
us to play very active roles in the lives
of our families.
• We devote time, both personally and
professionally, to making a positive
difference through community service.
This relationship-centric focus keeps us passionate, committed and
motivated in all facets of our lives. That’s why our team is here to stay.

We bring an ideal
blend of business
and technology
skills.
We take a
collaborative
approach to
problem solving.
We offer local
delivery with firm-
wide support.
How We Work
•Centric is dedicated to providing you with an unmatched experience.
We are guided by our commitment to do what’s right for you.
• Our range of talent brings
in-depth knowledge of your
business and market.
• We treat every project as unique
and customize solutions to fit
your needs, industry and desired
results.
• We use our multi-faceted
knowledge to approach
challenges strategically.
• We have a 100 percent
“referenceable” client base.
• National service offerings harness
the size and scale of Centric while
bringing deep experience to local
markets.
• Our multi-site delivery skills are
coupled with onshore and offshore
development capabilities.
• We offer solutions based on your
needs including role-based
consulting, complete project
delivery or work-stream delivery
within large projects.
• Our employees are here to stay –
Centric has industry-leading
retention rates.
• We build consensus from the top
down and bottom up.
• We know when to talk and when to
listen.
• We flexibly integrate our team with
yours for seamless delivery.
• We are serious about budgets and
timelines and drive toward these
goals with appropriate sensitivity.

What We Do
•We are passionate about the intersection of business and technology.
It’s a blend of skills that result in a solid execution every time. And it
brings you a partner with a wide range of capabilities.
Energy
and
Utilities
Financial
Services
Government
Healthcare
Insurance
Logistics/S
upply
Chain
Manufacturing/
Products
Retail
Transform
and Grow
Your
Business
Enable and
Sustain
Change
Enhance
Customer
Experiences
Improve
Operational
Performance
BUSINESS CONSULTING TECHNOLOGY SOLUTIONS INDUSTRY EMPHASIS
IT Expertise
Full
Lifecycle
Capabilities
Tools and
Technologies

Regardless of our project type (advisory / strategic, project, strategic role based, teaming arrangement), Centric’s
technical service line resources bring the same capabilities to each of our engagements.
Why Centric’s Technology Service Line Is Different
Service
Offerings
Breadth
of
Services
Knowledge
Capital /
Thought
Leadership
Delivery
Excellence
Framework
Agile
Delivery
Client
Value
Proposition
Project Type
Breadth of
Services
Centric’s technology service line offers a
wide array of technology capabilities with
resources that can deliver an entire project
or provide a single highly skilled resource
for a targeted role.
Knowledge
Capital /
Thought
Leadership
Centric invests in our people (career path
opportunities, training budget, time to
pursue passions via blogs, research, etc.).
We take full advantage of our knowledge
capital sharing information via our
knowledge exchange.
Service
Offering
Centric identifies and creates technology
service offerings needed to deliver high
business value via the latest technology
innovations and methodologies.
Delivery
Excellence
Framework
Centric’s formalized project review process
is designed to identify and address project
risks. The ultimate goal is to ensure a
quality solution is delivered on time and on
budget.
Agile
Delivery
Centric’s preferred delivery methodology is
based on an Agile approach that results in
faster, higher quality delivery of business-
impacting functionality

Criteria Centric
Local IT
Staffing
Companies
Specialty
Niche
Companies
Tier 1 Firms Centric Differentiators
Breadth of
Technology Services
 Centric’s technology service line offers a wide array of technology capabilities such as IT
strategy, advanced platform (mobile/cloud) application development, and technical project
management. Centric’s resources can deliver an entire project, or provide a single highly skilled
resource for a targeted role.
 Centric makes available all our firm’s project accelerators such as methodologies, tools, and
templates to each client engagement.
 Staffing firms are typically focused on providing commodity type IT skills. Resources are not well
rounded.
Delivery Excellence  Centric’s standard process for ensuring an objective review of project risk is regularly assessed
with an ultimate goal of ensuring a quality solution is delivered on time and on budget.
 A formalized project review designed to identify and address project risks in the areas of: Scope,
Time & Schedule Management, Cost Management, Project Quality Management, Human
Resource Management, Communications Management, and Risk Management.
Service Offerings  Centric identifies and creates technology service offerings needed to deliver high business value
via the latest technology innovations and methodologies.
 Each of our service offerings include accelerators that result in better, more efficient
engagements. Examples include tools, methodologies, architectures and metrics that ensure
quality, predictability, speed, reliability, and reduced risk.
Rippleware - Product
Development
www.rippleware.com
 Centric’s Rippleware division serves as a technical incubator allowing our technical staff to
experience the latest technologies in a hands on fashion.
 Rippleware product development activities span the complete SDLC lifecycle allowing us to
codify and sharpen our delivery skills which in turn improve our client engagements.
 Our technical consultants are rotated through our Rippleware division for ongoing learning and
peer relationship building.
Knowledge Capital /
Thought Leadership
 We invest in our people by providing diverse career path opportunities, an annual training
budget, and time required to build an audience around their passions (blogs, conference
speaking, research, etc.).
 Centric specifically organizes to make the most of the firm’s knowledge capital via the creation
of specific tools, methodologies, architectures, and metrics. These materials are shared via
Centricity, Centric’s SharePoint-based knowledge exchange.
 Centric works to connect our technical staff to further knowledge sharing and exchange via it’s
annual Camp I/O technical training day, twice per year company meetings, and a host of web 2.0
virtual technologies.
Agile Delivery  Centric’s preferred delivery methodology is based on an agile approach that results in faster,
higher quality delivery of business-impacting functionality.
 Centric realizes that most organizations have significant investments in more traditional
development methodologies. Centric’s agile approach works to implement as many of the
benefits of agile within the confines of the existing client environment.
Strong Unpredictable Poor
Centric strives to provide a tier 1 consulting experience at much more attractive pricing.
Technical Service Line Value Proposition & Industry Positioning

Technical Service Line Vision: Clients will think of Centric first when looking to gain insight into the innovative use of the latest
technologies. We will consistently deliver value added and differentiated capabilities that improve our client’s business performance.
Great Results Starts With Great People – We Invest In Our People
Resource DevelopmentService Offerings - Delivery Excellence
• Annual Camp I/O Technology Conference
• I&R Projects – for training/skill and project
accelerator development
• Personal Development Plans
• Annual training budget
• Mentor / Coaching Program
Personalized
Development Plans
• Product concepts
• Full lifecycle development
• On Shore / Near Shore / Off Shore
• Agile based delivery
• Latest technologies including mobile, big
data, etc.
Security Manager
Integration Hub Product
Time &
Expense
Entry Mobile
App
Medical Outcomes Tracking Product
Application
Prototype
• Faster more efficient projects
• Expertise in the latest technologies and
methodologies
• Development of deep skills
• Delivery tools and accelerators
• Firm-wide coordinated skill building and
capability
• Vendor partnering
Defined Methodology
Practice Organization
Centricity – Centric’s Virtual City
• SharePoint knowledge exchange of 40,000+
documents used by Centric employees to share
information and experiences
• Dedicated sections for Business Consulting and
Technology Solution service lines
• More than just a file share… Centricity is a space
where employees can collaborate by sharing
information, insights and experiences
• Centricity helps us ensure that we can deliver
quality client solutions by being able to collaborate
across traditional brick and mortar barriers
Service
Line
Management
Delivery
Excellence
Innovation &
Research
Product
Development
Marketing
&
Branding
Resource
Development
Service
Offering Dev.
& Mngt.

Types of Key Centric Roles: Centric provides top-notch people in each and every role. Our resources have worked in the companies
large and small around the world, bringing excellence, expertise and results to every engagement. We operate with an attitude of
servant leadership. Our clients know we gladly handle any type of task, large or small with deference to their needs.
Great Results Starts With Great People – Centric Roles & Resources
Technical ResourcesProject Managers, iPMs & Business Analysts
• Multiple technology stacks, portals, skillsets
(detailed throughout slide deck)
• Range of experience levels
• Architects
• Designers
• Developers
• UI/UX Expertise
• Onshore (Cincinnati) & Offshore (India)
• Wide variety of industry vertical, service
offering and subject matter expertise
• Assessments
• Strategy Needs
• Cloud, Mobile, Big Data Advisory Svcs.
• Technology selection
• Infrastructure expertise
• Process modelling
Strategies
Mobile
Apps
BPM/BPI
Software Selection
• Tier 1 consulting & industry backgrounds
• Trained in Agile & Waterfall Methodologies
• Onshore (Cincinnati) & Offshore (India)
• Project Controls
• Risk & Impact Assessments
• Structure project initiation & planning
• Attention to detail
• Detailed requirements gathering
• Rigorous execution for solid delivery
• Clean project closure
Defined Methodology
Escalation Matrix
Testing & Testing Resources
• Manual testing & testing resources
onshore & offshore
• Automated testing & testing tools
• Test driven development for Agile
organizations
• Test case design & test case creation
• Issue management & ITIL services
• Status dashboards
• Approval process
• Traceability matrixes
• Performance testing
• Monitoring Solutions
Advisors & Subject Matter Experts
Use Case Document

Product Strategy
A complete and useful product
strategy answers the tough
questions:
1) who is our competition,
2) how will we make money,
3) how will I take my product to
market.
Centric can work with your
team to answer all of your
product strategy questions with
the end result being a product
strategy that launches your
endeavor with a clear plan and
strong foundation.
Design
Centric has invested heavily in
defining and refining a holistic
approach to software design.
Our approach encompasses all
of the components needed to
build products and applications
that excite and engage end
users:
- use case based requirements
gathering,
- technical architecture,
- technical specifications,
- creative user
experience/interface teams,
- highly involved product owner
groups -
Build
Being able to write good code is
critical but to build a product
much more is required.
Application Lifecycle
Management expertise is
required:
- technical project management,
- source control and build
management,
- software QA and automated
test.
Centric has the skilled staff
necessary to make the correct
decisions right out of the gate to
ensure that your solution is
scalable and can support the
long-term needs of the business.
Support
Centric can support your
organization in a number of ways
post product launch:
Solution Center Based End Customer
Support: Centric’s Cincinnati based
solution center has all the systems
and processes in place to take
support calls from your end
customers.
Tier 2 Technical Support: Our
technical experts are available to
resolve issues not addressed via
typical front line / tier 1 customer
support.
Dedicated Resources: Centric can
staff various roles while your
organization matures. Examples
include project managers, business
analysts, developers, and architects.
rippleware - Centric’s Software Product Development Division
Centric’s rippleware division specializes in creating powerful business applications. Our capabilities
include operating model definition, product design & build, and operational support.
114/18/2014www.centricconsulting.com
Learn more at www.rippleware.com

•Our technology services cover the full lifecycle including IT strategy, application development and application outsourcing.
IT Expertise
• Big Data
• Business Intelligence
• Cloud Services
• Custom Development
• E-Commerce
• Mobility Solutions
• Enterprise Systems
• Portals & Collaboration
Full Lifecycle Capabilities
• IT Strategy
• Application Design & Build
• Application Lifecycle
Management
• Agile Approach
• Outsourcing
Tools and Technologies
• Mobile / Web
• Java
• Emerging Platforms / Cloud
• Analytics
• Microsoft
• QA & Test
• Oracle
• Mainframe
Technology Service Model - Scope Of Centric’s Offerings

TECHNOLOGIES
Mainframe
Mobile / Web
Java QA & Test
Microsoft Oracle
Analytics
Emerging Platforms / Cloud
IT Strategy Application Design & Build Outsourcing
FULL LIFECYCLE CAPABILITIES
IT EXPERTISE - WHAT WE DO
IT Expertise
Full
Lifecycle
Capabilities
Tools and
Technologies
Business Intelligence
• Agile BI Delivery
• Analytics
• Data Mining
• Data Warehousing
• Reporting
Cloud Services
• SaaS Cloud Application ROI
Analysis
• Cloud Architecture Prototyping
• Application Re-Platforming
• Cloud Security Assessment
• AWS, Cloudera, Azure,
SalesForce, Technologies
Mobility Solutions
• Strategy & Roadmap Definition
• Workflow & Process
Transformation
• App Build (Android, iOS, Windows
Phone, HTML5, Cross-Platform)
• Web Services & Cloud Integration
• Mobile App Support
Big Data
• CIO Mentoring / Advisory
• Solution Architecture / Software
Selection
• Data Scientist Services
• Cloudera & Amazon Web
Services Proof of concepts and
implementations
E-Commerce
• Strategy, Solution Architecture
• Requirements Planning /
Selection
• Solution Architecture
• System of Record Integration
• Payment Processing
Custom Development
• Advanced / Emerging Platforms
• Architectural Principles (design
patterns, frameworks, etc.)
• Web Development / Web Services
• Custom Application Development
• Product Development
Portals & Collaboration
• Portal Strategy & Roadmap
• Web Content Management
• Enterprise Portal Integration
• User Centered Design
• Package Selection &
Implementation
• Social Enterprise Collaboration
Oracle ERP
• Packaged Applications
• Middleware
• Engineered Systems
• Implementations & Upgrades
• Managed Services

IT EXPERTISE
Big Data Oracle ERP
E-Commerce Mobility Solutions
Custom Development
Cloud Services
TECHNOLOGIES
Mainframe
Mobile / Web
Java QA & Test
Microsoft Oracle
Analytics
IT Expertise
Full
Lifecycle
Capabilities
Tools and
Technologies
Agile Approach
• Agile Assessment
• Training / Coaching / Mentoring
• Agile Iteration Management
• Agile Project Mngt. Tool Selection
• Transitioning To Agile
Outsourcing
• Business Case Development
• Onshore / Offshore App Dev
• Application Mngt. / Maint.
• Disaster Recover Planning
• Help / Service Desk (ITIL / ITMS)
• Software Quality Assurance &
Performance Monitoring
IT Strategy
• Enterprise Architecture
• IT Cost & Reduction Assessment
• IT Due Diligence, M&A Integration
• Program Mngt. Office Design &
Build
• Software Evaluation & Selection
Application Lifecycle Mngt.
• Technical Project Management
• System Integration
• Application Design / Build / Test
• Software QA, Test Driven
Development, Test Automation
• Waterfall, Incremental Methods
• Source Control & Config. Mngt.
IT STRATEGY OUTSOURCINGAPPLICATION DESIGN & BUILD
HOW WE DO IT

IT EXPERTISE
Big Data Oracle ERP
E-Commerce Mobility Solutions
Custom Development
Cloud Services
IT Strategy Application Design & Build Outsourcing
TECHNOLOGIES – TOOLS WE USE
IT Expertise
Full
Lifecycle
Capabilities
Tools and
Technologies
Analytics
Microsoft BI Tools, Business
Objects, MS SQL Server, Oracle,
MySQL, Netezza, Teradata, SSAS,
Cognos, SAS, SSRS, SAP,
Informatica, Ab Initio. Pentaho,
SharePoint, Microstrategy, IBI Web
Focus, ILOG, Roambi, Information
Builders
Java
J2EE, WebSphere, WebLogic,
JBoss, JavaScript, EJB, JMS, JSF,
JAX-RPC, JAX-WSJTA, JavaMail,
JSP, Servlets, JDBC, JCA, JPA,
Ant, Tomcat, JUnit, JRC, AJAX,
Swing, MQ, Apache, Struts, Log4j,
Spring/MVC/Play/Struts/JSF/Wicket
, Hibernate/TopLink/Spring
Mainframe
DB2, CICS, COBOL, Assembler,
JCL, VSAM, TSO/ISPF, File-Aid,
QMF, SPUFI, SmartTest, Intertest,
Xpediter, IBM Debug,TOAD,
AbendAid, Panvalet, Changeman
Microsoft
.Net Languages, HTML5, C#, VB,
ASP.Net, MVC, Rich Internet
Applications, Sharepoint, Biztalk,
Active Directory, BI Toolset, SQL
Server, AJAX, Team Foundation
Server, Azure
Oracle
E-Bus. Suite, WAM, Data WHS,
Bus. Analytics, SOA Suite,
EXADATA, Data Int., Identity Mngt.,
Bus. Proc. Mngt., WebLogic, App
Mngt., DBMngt., Middleware Mngt.,
Hardware & Virtualization Mngt.,
Lifecycle Mngt., VM, Solaris, Lunix
QA & Test
HP QuickTest & WinRunner,
Compuware QARun, Segue,
SilkTest, Watir (Cucumber & Ruby),
Capybara, Selenium, QA Wizard
Pro, eggPlant, TestComplete,
PesterCat, Frank, SOASTA, HP
LoadRunner, QALoad, Astra
LoadTest, Segue, SilkPerformer
Amazon Web Services,
Cloudera/Hadoop, Google App
Engine, Cloud Foundry, Force.com,
Azure, Objective-C, Sinatra,
CouchDB, MongoDB, Cloudant,
Redis, Heroku, Go, AMQP
Mobile / Web
Android, iOS, Windows Phone 8
SharePoint, WebSphere, SiteCore,
Liferay, Jahia, Drupal, Node.js,
Knockout, HTML5, Durandal,
Breeze.is, Ruby, Ruby on Rails,
PHP, Python, Spring/MVC

Technology Partners
We value our partnerships with recognized industry leaders.

Select Major Technology Projects
Motorists Agents Only portal
used to develop new business
quotes for commercial and
personal lines insurance along
with retrieving existing policies
and documents. Built using the
various Java technologies, the
portable is scalable and is
duplicated with different skins for
the other Motorists Groups
mutual company affiliations.
Customer web portal
for parts purchase,
Return Material
Authorization, and
field support built
using Microsoft
SharePoint &
Commerce Server,
BizTalk, Windows
Communication
Framework
To maintain their position as a market leader in
Agent Automation and to further improve upon
service level capabilities, Grange initiated a
project to fully automate the process flows
associated for their Commercial Lines business.
This full automation for quote, new business,
renewals and amendments involved migrating
from a mainframe platform to an existing
client/server policy rating service, migrating to
an existing common user interface, eliminating
mainframe “green screen” data entry, and
migrating forms generation from mainframe to a
server-based service.
Motorists Insurance Group Analytics delivers self-
service analysis directly to business users. Developed
with Microsoft BI – Integration Services and Analysis
Services cubes – the solution allows users to perform
sophisticated slicing of metrics such as reserves,
premium, retention and claims loss. Interactive
dashboards, developed using MS Excel and Reporting
Services, combine elegant visual design with easily
customized drilling. Quality of this enterprise
integrated BI solution has ensured high adoption and is
driving a culture of analytics-based decision making
REACH Air FirstCall was developed
to allow hospitals to have better
visibility of inbound and outbound
emergency flights giving medical
personnel more control over
resource scheduling and response
readiness. In addition, FirstCall
makes requesting an emergency
transport as easy as pressing a
button on an iPad screen thus
saving time on the initial
conversation that ultimately leads to
a helicopter in the air.
Built for a large medical
Orthopedics practice, The
Medical Outcomes FlexDB
allows for the collection and
analysis of patient care quality
data. The application allows
non-technical resources to
define collected data
elements, data collection
forms, and report formats.
The application is built using
Microsoft .Net, Security
Access Groups, and Reporting
Services.

Service Offering Overview Appendix
• Application Lifecycle Management
• Custom Development
• Agile Approach
• Business Intelligence
• Cloud Services
• E-Commerce
• Mobility Solutions
• Portals and Collaboration
• Outsourcing
• Information Technology Strategy

Service Offering: Application Lifecycle Management
Technical Project Management
Our technical project managers get it build the
way your users like it, according to your schedule,
and within your budget.
Requirements Management
Great software starts with great requirements.
Deep interaction with project sponsors is needed
to understand what provides value to the
business.
Design
Centric takes great pains to design software using
the appropriate design patterns to best solve the
technical problems at hand. We have experience
and best practices that help us “build it right”.
Source Control
Managing code properly will help your
requirements, development and quality assurance
teams collaborate seamlessly enhancing
productivity.
Configuration and Release Management
The goal - provide as much automation as
practical so that moving features into production
and to your end users is as easy and efficient as
possible.
Quality Assurance
To ensure that your projects deliver an optimal
end product quality practices need to be built into
the entire development lifecycle; it is not efficient
and sometimes not possible to “test it in” prior to
deployment.
Continuous Integration
Centric can help organizations move upwards on
the ALM maturity scale via an investment in CI.
CI controls what happens to code after it is
committed to source control. Typical functions
include compilation, automated execution of tests,
and promotion of the code through Dev, QA, UAT,
and production environments.
• ALM Assessment
• ALM Strategy
• Requirements traceability
• Continuous Integration Methodology
• Source control branching and merging approaches
• Regression Test Automation framework
Capabilities
Accelerators
Productivity requires order.
You hire the mechanic whose
tools are in order; their shop is
clean, organized, and tidy.
Software is no different. The
complexity of the task
mandates a good work
environment.
ALM is the marriage of
business management to
software engineering made
possible by tools that facilitate
and integrate your process.
ALM ensures that your team
will be able to support your
critical business apps over the
long haul. And at Centric we
know that the appropriate
maturity level of ALM will vary
from organization to
organization. The goal is to
invest in the right amount of
ALM that makes the outcome
predictable without sacrificing
productivity.
.
Solutions
RED
GREEN
REFACTOR
Write a failing test
for new functionality.
Write just enough
code
to pass the test
Optimize, clean-up
Without adding new
functionality
Test Driven Development
Governance & Support Model
Build Process Monitor
Governance
User / Business Community
ClientIT Organization
ClientHelp Desk / Ticketing
Centric - Level 1 Help Desk
Incidents Solutions
Centric - Level 2/3 App Support
Application
Management
Discretionary
Application
Development
• Enhancements
• Software
• Help Desk 2&3
• IncidentMgmt
• Problem Mgmt
Centric Technical Environment Mgmt
Incidents Solutions
Enhancements
Solutions Incidents
InfrastructureService
DeliveryManagement
Desktop / LAN
Management
Server Operationsand
Network Management
Security Management
3rd Party Vendor
Management
Centric Application Management Scope
Physical Build Environment

Service Offering: Custom Development
New and Emerging Platforms
Some of our best architects are currently
building applications using the latest
technologies allowing an entirely new class
of business models to come to life. This
involves understanding the technical
landscape, learning to apply new
technologies, and using that knowledge to
help with ideation. Some of the
technologies we’re excited about include
Heroku, Force.com, Amazon Web Services,
and Azure. We could list more, but we’d
rather discuss with you what’s appropriate
for your disruptive business proposition.
Architecture and Design
Optimal architecture and design never
stands still; technology roars forward
requiring constant learning. Our
investments in continual learning are
codified in our tried and true Design
Patterns, Frameworks and applied Patterns
and Practices. The benefits are realized in
applications that are built to be efficiently
operated for the long haul.
Application Development Management
Skills
We can deliver a complete team, or
augment the one you have in place
providing:
• Technical Project Management,
• Technical Architecture Leadership,
• Mentoring, Coaching, and Training, and
• Software Development Life Cycle
definition or refinement.
Application Lifecycle Management
Of course building software is more than
just designing and writing code. We have
established sound practices around the
entire Application Lifecycle to ensure a long
running, maintainable application that can
meet customer needs for years to come.
• Established Technical Project Management templates and techniques
• Documented Agile Approach
• Requirements management
• ALM deployment strategies and templates
• Design Patterns / Code Libraries
• Centric Centricity Knowledge Exchange
• Thought Leadership
Capabilities Accelerators
Centric’s software build
experience is broad and deep:
• Mobile / location aware /
cloud
• All things Web
• Java and .Net based
solutions
• Old school and new school
mainframe solutions
Our pragmatic approach and
broad experience allows us to
make the right technology
decisions for your organization.
We stay current on the latest
technology advancements
including platforms, products,
and tools.
We’re comfortable extending,
maintaining and further
integrating the systems you rely
on to run your business.
To ensure project success we’ve
invested in various
methodologies, frameworks and
design patterns codifying what
we know works best.
Our teams know how to work
together to ensure “the right
things are built” and that “it is
built right.”
.
Solutions
Methodology Architecture Strategy
Project Status ReportingSwim Lane Diagram
Use Case Document

Scrum
Crystal
DSDM AUP
XPFDD
Lean
Advisory Services:
• Custom Agile Training
• Agile Coaching
• Agile Transformation
Implementation:
• Agile Assessment
• Iteration Management
• Project Delivery
Managed Services:
• Staff Supplementation
• Agile Check-up
Service Offering: Agile Approach
Our project experience tells us
a “one size fits all” approach to
Agile does not work.
Centric’s approach to Agile is
to methodically define the
appropriate Agile approach for
the specific project and project
team needs. Our approach is
as follows:
• Assess: Define agile
process, technologies
needed to support process,
change management
approach, and how agile
teams will interact with non-
agile parts of the company
• Assemble: Build materials
needed to communicate
approach to team,
leveraging the many tools,
templates, and practices
developed over many agile
delivery projects.
• Execute: Initiate and
deliver project activities
Tools & Accelerators:Capabilities:
Solutions:
Metrics
Multiple Big Visible
Charts, including
dashboards, to
inspect and
communicate
project health and
mitigate risk.Agile Coaching
Coaching is an essential
element for agile teams,
especially new ones, and
those struggling to
sustain/improve. Centric can
provide experienced
coaches to assist with all
facets of an agile
engagement.
Project Delivery
Comprehensive
project capabilities
with trained and
experienced agile
practitioners.
Agile Assessment
Centric’s Agile
Assessment will
identify and target
areas within existing
teams that are not
performing
optimally.
Agile Training
Centric can develop
custom training that is
specific to the client
and engagement, not
generic training that
doesn’t take into
account your unique
needs, (or waste time
on non-specific
material)
• Adaptable Agile Approach
• Custom Training (Client/engagement-specific)
• Agile Assessment Tools
• Reporting and Metrics
• Reference templates/deliverables
• Extensive library of Agile "How To" guides and delivery aids
Other

Service Offering: Business Intelligence
The mission of Centric’s
Business Intelligence Service
Offering is to deliver high
quality, trusted, timely and
actionable analytics to business
consumers through a sustainable
BI environment.
Centric recognizes that BI must
be approached differently than
traditional IT solutions,
demanding specialized business
requirements, delivery skillsets,
testing, and architecture. To
achieve this, we employ the
Centric BI Framework, a
distillation of proven BI best
practices across industries,
technology platforms, tools and
business functions.
Our goal is not only to deliver
world-class BI, but to help enable
your organization to continue on
without us. This means that we
emphasize knowledge transfer,
documentation, training and
governance as part of each
engagement.
Allow us to share how BI can
transform your business and how
Centric will help you achieve it.
Together, we can make Business
Intelligence a thriving and
productive contributor to your
business organization.
Implementation Services
• Vendor BI Solution Implementation
• Custom BI Solution Implementation
• Information Management Foundation
• Master Data Management Solution
Implementation
• Data Mining & Visualization Services
• Microsoft BI Stack Implementation
Advisory Services
• BI Solution Architecture Design
• BI Technology Selection
• BI Program Assessment
• BI Program Strategy & Roadmap
• BI Business Process Integration
Managed Services
• BI Program Support
• BI Solution Support
Methodology
• Established Centric BI Frameworks and Architecture
• Agile/Lean Project Methodology
• Strategic (Senior Mngt.) Interview Methodology
• User Interview Methodology
• Data Stewardship Program
• BI Strategy and Roadmap Templates
• Software Selection Methodology
• Organization Change Management Methodology
• Data Profiling for BI Methodology
Templates
• User Story / Scenario Templates
• Stakeholder Status/Communication Templates
• Data Quality Tracking Template
• Common Information Model Template
• ETL Source-to-Target Mapping Templates
• Solution Architecture Templates
Guidance and Best Practice
• Reporting System Architecture
• Data Architecture
• ETL Architecture
• Data Governance Working Group & Committee
• BI Steering Committee
Software Accelerators
• ETL Code Library
• ETL / Data Architecture Integration Components
• Time-Series Data Components
• QA/Testing Data Components
• Industry Information Models
Capabilities Tools & Accelerators
Solutions
Assessment and Tool Selection
Assessment of
current architecture
for risks relating to
performance,
quality, robustness,
extensibility and
more. Determine
the best tool to
meet long-term BI
needs specific to
your organization.
BI Roadmap and Governance
Develop a tactical
and iterative BI
roadmap that aligns
with business and
IT strategic goals.
Implement effective
governance that
engages business
stakeholders in a
leadership role.
Reporting, Analytics and Mobile BI
Deployment of
reporting, analytics,
data mining,
dashboards and KPIs.
Includes establishment
of a reporting
architecture. Deploy
mobile analytics in a
way that maximizes
productivity.
Data Warehousing and Marts
Full development of
data management,
and analytic
structures. Includes
data transformation
(ETL), data
integration, data
quality and analytic
performance.
Business Analysis and Requirements
Development of an
information model to
describe the business as
well as Master Data
Management design and
implementation.
Leverage this business
definition to gather
actionable requirements
specific to BI.
Industry Specialization
• Insurance
• Financial Services
• Healthcare – Payor, Provider
• Education

Cl oud Ser vi cesHost i ng Ser vi cesSel f - Managed
Individual
Servers
(Local)
Individual
Servers
(On Premise)
Virtualized
Servers
(On Premise)
Virtualized
Servers
(Remote Host)
Elastic
Servers (v)
(Remote Host)
Elastic
Servers (v+h)
(Remote Host)
Application
Containers
(Remote Host)
Attached
Data
(Local)
Attached
Data
(Remote DC)
Attached
Data
(Remote Host)
Detached
Data
(Array/SAN)
Detached
Data
(Remote Network)
Segmented
Workflow
(Queue/Scaled)
Requires application re-architecting.
Elastic
Servers (v+h)
(On Premise)
Application
Containers
(On Premise)
Elastic
Servers (v)
(On Premise)
Data&WorkflowLifecycleProcessingLifecycle
Replicated
Data
(Contextual)
Replicated
Data
(RDB/NoSQL)
Queue-based
Workflow
(Remote Host)
Embedded
Workflow
(Local)
Hybrid
Workflow
(Embed/Queue)
API/Web Service ProliferationNo APIs Full Coverage
Dynamically
Structured
Data
Service Offering: Cloud Services
• Cloud Viability Assessments
• Cloud-Aware Application Architectures
• Existing System, Mobility, & Big Data Cloud
Augmentation
• HIPAA and PCI Compliance
Capabilities
Accelerators
Cloud Computing is one of the
most talked and written about
topics in IT. The hype both
positive and negative causes most
companies to ask the same
questions:
Is the cloud safe?
How does it fit with existing IT assets?
What is the value to my business?
We answer those questions.
The cloud is not an “all or nothing” endeavor.
Some components of your enterprise applications
or data do not belong there, while other
components will thrive there and make you more
competitive.
Cloud Maturity Life-Cycle in an Enterprise
(Where do you fit?)
Hands On Platform Experience
To truly take advantage of your
cloud architecture, your
applications need to be aware of
how to expand and contract based
on performance requirements,
how to fail gracefully during
network outages, and how to
accommodate multiple vendors in
your application designs .
While integrating your company
with the cloud can be a project in
and of itself, many times your
best use of the cloud is to serve
as the underpinning of a flexible
Mobility or Big Data initiative.
In these ways, the cloud serves
as a facilitator for the primary
initiative and becomes part of
your technology foundation.
Solutions
Mobility & Big Data Enablers
Cloud-Aware Application
Development
Thought Leadership
Developing cloud applications
effectively requires a new way of
approaching the design and
architecting the solution.
We speak, coach, and consult on
the best practices for cloud
development so that you are truly
receiving the value offered by
leveraging a cloud platform.
Getting up-to-speed quickly is one of the hallmarks of
Cloud Computing. Resources are provisioned quickly
and, if designed correctly, architectures are snapped
together like building blocks. Two of the ways Centric
can get you to market more quickly are:
A Platform, Not a Location
The technology to give your
systems the elasticity and fault
tolerance that are hallmarks of the
cloud can be outsourced or built on
the foundation of your current
virtualized environment.
Distributed
Franchise/Agency
Architecture
Having your remote facilities
autonomous enough to
operate even in disconnected
situations is key to
maintaining high service
levels.
API-as-a-Service
Depending on your legacy
architecture and your spot in
the lifecycle depicted below,
it may be necessary to
construct an infrastructure
outside of your existing
services in order to iterate at
market speed.

Service Offering: E-Commerce
Todays' E-commerce technology
projects are complex given the need
for integration across all digitally
enabled customer touch points as
well as virtually all enterprise
applications. The stakes are higher
given E-commerce revenues are
growing at double digit rates year
over year in North
America. Consumers expect an
"Amazon Prime" kind of
experience. As direct sales
channels continue to blur with E-
commerce powered channels the
B2B buyer is expecting a similar
experience.
An ideal E-commerce partner can
provide a deep menu of skills from
strategic, to program management, to
implementation, to integration, to long
term support. Centric is able to
augment its E-commerce expertise
with the necessary skills from many
of our other practices such as IT
Strategy, business process
management, custom development,
data and analytics, mobile, and
system integration thereby providing
the optimal project team.
Once your E-commerce site is live
Centric can provide ongoing support
via onsite or solution center based
staff for maintenance, platform
upgrades, ongoing integration, or tier
2 technical support.
Tools & Accelerators
• Software selection
• Agile Delivery Methodology
• Platform Partnerships
Capabilities:
Solutions:
• Tier 1 / Tier 2 support
• Platform upgrades
• Business Continuity
Approach
• Release Management &
Testing
• Content Management
CUSTOMER EXPERIENCESTRATEGY
Managed Technology
Services
• Creative Design
• Information Architecture
• Heuristics Evaluations
• Usability Testing
• Native Mobile / Mobile UI
Optimization
• Conversion Optimization
• Channel Strategy
• Business Process Design
• E-commerce Platform
Selection
• Web Analytics & BI
• Integrated Customer
Experience (Mobile, Social,
etc.)
• SEO and Paid Search
• Program & Project
Management
• Requirement Definition
• Platform Upgrades and
Migrations
• Search Optimization
• Payment Systems
• Integration (ERP, Finance,
Inventory, CRM, Call Center,
Order Mgmt, Content Mgmt,
POS, Analytics)
• Marketplace Integration
(Amazon, EBay, etc.)
• Performance Planning & Test
Implementation
& Integration
Information Architecture
User Experience
Site Build Site ConfigurationSystems Integration
(Formerly Microsoft Commerce Server)

Methodology
• Mobility Strategy and Roadmap Planning
• User / Customer Experience Design
• Apps vs Web Architecture Selection
• Rapid Prototyping
• Agile Approach / Iterative Release
Project Accelerators
• Industry-specific Frameworks
• Platform-specific Development Kits
• Cross-Platform Development Kits
• Device API / Software Code Libraries
• Web Services Development Kits
• Testing / Security Frameworks
Tools & Templates
• Industry / Peer Company Benchmarks
• User / Stakeholder Interview
• Project Work Plan Templates
• Reference Architectures
• App Store Provisioning Guides
• Mobile Device Management Best
Practices
• Development Tool Evaluations
Advisory Services
• Mobile Strategy & Business Case Formulation
• Enterprise Mobility Roadmaps
• Jumpstart & Accelerate Mobile Initiatives
• Ideation & Process Transformation
• Prototyping & Proof of Concepts
• User Interface & Screen Flow Design
• Web Services & Backend Integration
• Native & Cross-Platform Apps Development
• Mobile Web Development
Managed Services
• Apps Updates & New Feature Enhancements
• Usage Analytics & Push Notifications
• Private Apps Store, Cloud & Third Party Hosting
Centric Mobility Solutions
enables companies of all sizes to
get started in mobile computing,
improve user experiences with
technology, and extend back-end
systems to today’s most relevant
mobile platforms.
Mobile is the future of computing,
yet mobile is so much more than
just creating the interface and
code that runs on the device. Our
passion is helping clients
evaluate and realize business
benefits from the convergence of
innovation, strategy and process
made possible by mobile
technology. We understand the
challenges posed by proliferation
of mobile devices as well as our
clients vested interest to protect
corporate assets and sensitive
information.
Mobility Solutions is one of
Centric’s fastest growing service
offerings. As a trusted partner to
hundreds of client organizations,
we are familiar with your
business agenda, understand
your technology landscape and
consistently deliver innovation
with results.
Apple
Android
Blackberry
Windows
Does your company belong in the phone business?
Now is a good time to assess your company’s mobility
pain points and begin working through those tough
questions around resource needs, development tools
and operating models.
Who owns your company’s mobile strategy?
A mobile app is not a strategy – think broadly about who
your audience is and how the right mix of apps and web
services can satisfy customers in their moment of need
Copyright © 2012 Centric Consulting, LLC
Centric Mobility Solutions
Your CEO just asked for an iPad… now what?
People have been trying to take what worked on
the Web and shove it at mobile. But the rules are
different, so we have to change how we think
about, treat and present content in this new
medium

Service Offering: Portals and Collaboration
Web-based customer and
business facing applications are a
necessary component of all
corporate IT portfolios. Agents,
customers, and business partners
interact with your company via
portal and collaboration
technologies. Whatever
functionality your business
demands, Centric can help
design and build the right Portal
and Collaborative platform to
meet these needs.
Centric’s experience suggests
that the following items are critical
to successful portal building: 1)
focus on the end user’s needs
ensuring easy access to needed
functionality, 2) incremental
delivery of functionality with user
acceptance and approval of
functionality, and 3) selecting the
right portal platform and having
the deep technical skills needed
to properly build out the solution.
. Getting these three items right
goes a long way to ensuring your
portal will be highly used and
appreciated. We measure portal
project success based on user
adoption.
Methodology
• Agile project management
• Rapid prototyping
• Lab Ware integration
• Continuous integration
Tools and Products
• Social Collaboration Analytics (QIKView)
• Performance Health Monitoring
• Performance optimization
Enterprise Solutions Don’t Need To Start
From Scratch
We help organizations build business solutions
using out of the box features in many leading
Portal and Collaboration products.
Multi-Country Portal Roll Out
Centric’s experience in internationalization &
localization (language, currency, data formats,
multi-byte format, etc.) can help you build or
deploy portals across borders.
SharePoint The Right Way
Clients often ask us to improve their existing
SharePoint deployments. SharePoint is a good
product – but for specific uses. We can help fine
tune or completely revise your deployment to
drive greater user adoption.
Solutions
Advisory Services
• Portal, Content Mngt. Sys., and Collaboration Strategic
Visioning & Software Selection.
• Roadmap development and implementation
• Portal Governance Design and Deployment
• Document and Enterprise Content Management
Integration Design and Planning
• Portal Business Process Management
• Social Business Design and Planning
• Enhancements and New Portal Design, Construction and
Deployment
• Portal or Web Content Mngt. Sys. Platform Upgrades
• Portal “Globalization”
• Social Business Implementation
Performance, Health & Innovation Management Services
• Portal Health Assessment
• Portal Performance Assessment
• Portal Maintenance (Patches, Testing, Advisory)
• Remote Management and Development Support
Social Business
Businesses want a better way than email to
collaborate and share data. Social Business
software packages such as Jive offer a
potential solution. Centric can plan your roll
out and perform critical change management
activities needed to ensure adoption.
Portal Build & Deployment Methodology
Centric has codified a standard portal build approach that
serves as the starting point for your project plan, build
effort, and project roll out.
Strategic Direction and Tactical Execution
Centric can determine the strategic value and ROI of
portals or collaborative platform and then use this data to
sequence the optimal implementation.

Centric Outsourcing
Businesses are increasingly looking for
better ways to manage IT costs, more
effectively manage fluctuating resource
demands, and reduce the time-to-
market for IT projects. Centric
Outsourcing offers our clients long-term
support options for implementing,
managing, maintaining, and enhancing
custom or packaged applications.
 Global Capability, Local Presence
 High-Touch Client Engagement
 Full SDLC & Agile Services
 Flexible Support Staffing
 ITIL Compliance
 Deep Expertise
 Software Quality Assurance
 Testing Services
 Monitoring & Performance Tuning
www.centricconsulting.com
QUALITY
SECURITY
SCALABILITY
COST-EFFECTIVE
BUSINESS
ACUMEN
TECHNICAL
EXPERTISE
Service Offering: Outsourcing
4/18/2014 27
Capabilities
Application Development
Implementation “Jumpstart” Capability
• Tools and other project launch accelerators
• Proven methodologies
• Cloud-ready Proof of Concept (POC) Capability
“Scalable and Available”
• Onshore and Offshore delivery options
• Follow-the-Sun Development
• Custom or Packaged software solutions
Application Management
Design-Build-Run” model or Legacy support
• Industry and Technology Expertise
• Continuous Process Improvement
• ITIL service model and tools
• Team-based approach to supporting applications
• Custom or Packaged Solutions
• Software Quality Assurance
Performance Management
• Application performance monitoring
• Database performance monitoring
• Performance benchmarking and reporting
Application Maintenance
• Application patching and upgrades
• Licensing optimization
• Performance analytics Tools & Accelerators
Templates
• IT Assessment and Governance Models
• Vendor / Product Selection Models
• Business Process Models
• Work plans and Dashboard Templates
“Cloud-Ready” Environments
• 48 hour stand up, and easy to scale
• Multiple development platforms
• Code / Environment management strategies
Solutions
Accelerating Time to Market
Centric’s Global Delivery Model presents clients with
opportunities to manage the software development
lifecycle around the clock if needed. This can help
compress project timelines, and accelerate time to
market for time sensitive solutions.
Securing Knowledge Continuity
Centric’s delivery models incorporate a level of staffing
and cross-training that ensures knowledge continuity
when supporting mission critical client applications.
Optimizing IT Spend
Centric realizes how important it is for companies to
spend IT dollars wisely, and we proactively work with
our client partners to optimize the application
management models to provide maximum value.
Quality Driven Development
Our continuous improvement philosophy, based on
proven systems engineering principals, ensures that our
solutions are of the highest quality. We leverage widely
accepted SDLC methods and an ITIL framework to
provide superior design-build-run solutions.

Service Offering: Information Technology Strategy
Centric’s IT Strategy
practitioners understand the
many options and risks
associated with any IT
investment. We can help CIO’s
understand, prioritize, and
strategically combine
investments to get the most out
of each dollar spent.
IT Strategy services from
Centric Consulting can help you
understand, plan, design and
deliver IT strategy and
architecture that enables your
team to best deliver on business
needs. Our services can help
understand and align your
organization to business
demands, reduce spend,
mitigate risk, simplify
environments, and manage
change in your organization.
High-quality assessments can
show where the best
opportunities for investment are,
and well-designed strategies
provide the organizational
environment, incentives, and
resources for those
opportunities to succeed.
Tools & Accelerators:Capabilities:
Solutions:
IT Strategy
• IT Strategy Assessment and Development
• IT Cost Assessment
• CIO Mentoring / Interim CIO Services
• Software Selection Services
IT Transformation
• Change Readiness Assessment
• Organization Design
• Business Continuity and Disaster Avoidance Design
IT Governance
• Governance Process Assessment
• Portfolio Management Development
• Enterprise Architecture Services
• Vendor Risk and Management Services
• IT Assessment Methodology & Templates
• M&A Technical Diligence
• Enterprise architecture implementation
frameworks
• Customizable governance model templates
• M&A IT integration process flows and
strategies
• ROI calculation tools
• IT Cost Estimation Frameworks and Models
• Organizational Models and Design
Templates
• Vendor Management Frameworks
Enterprise Architecture &
Governance
Software Selection
IT Org Assessment
Organizational Design
IT Cost Optimization IT Strategy Design

Service Offering: Enterprise Architecture
www.centricconsulting.com 29
Enterprise Architecture improves
alignment between business strategy
and the delivery of technology
solutions. But implementing EA can
seem like a daunting task due to the
complexity of existing EA frameworks.
Centric has developed our own EA
framework ( CEAF: Centric’s
Enterprise Architecture Framework)
that combines and extends elements
of the Zachman and TOGAF
frameworks. CEAF is better because
it makes EA implementation and
ongoing governance process simpler,
more practical, and easier to
understand and operate. CEAF
benefits include:
• A repeatable means to improve the
coordination and alignment of IT
and business investments,
• Lower overall TCO across diverse
IT Portfolios, including both project
and application portfolios
• Faster delivery of mission critical
IT initiatives
• Over time your end state
architecture becomes a reality and
therefore your overall IT fabric
becomes faster and easier to
modify and update, simpler to
maintain, and provides more
competitive differentiation to your
business.
CEAF Methodology includes
assessment tools, work templates,
policies, and governance process
flows for:
• Business Architecture
• Application Architecture
• Data Architecture
• Technology Architecture
• Roadmap Planning
• Governance
Leadership Education
Executive mentoring designed to identify
functional areas where EA principles may be
beneficial, define roll-out and ongoing
operational approaches, and provide insights
into best practices.
Architecture Services
This service defines your future state
environment by considering the four layers of
an EA solution: Business Processes,
Applications, Data, and Technology
Architecture. To produce this future state
vision typical activities include data modeling,
policy and procedure documentation, data flow
creation, and infrastructure standards.
Roadmap Planning
The creation of a detailed roll out plan for
implementation and ongoing governance of
the
EA process.
Governance Services
The creation and communication of
governance standards and procedures with
associated cross-divisional enforcement
policies.
Solutions
Business Architecture
Data Architecture
Application ArchitectureFuture State Architecture
Tools & Accelerators
EA Management
Trained CEAF practitioners able to
manage and direct your EA
implementation as well as the
ongoing operation of the EA process.
Capabilities

Service Offering: Microsoft
Centric utilizes tested guidance and automated tools to help plan,
securely deploy, and manage new Microsoft technologies—easier,
faster, and at less cost.
• Microsoft Assessment and Planning (MAP) Toolkit
• Microsoft Deployment Toolkit (MDT)
• Security Compliance Manager (SCM)
• Infrastructure Planning and Design (IPD)
• Microsoft Operations Framework (MOF)
• Governance, Risk, & Compliance (GRC)
Capabilities Accelerators
Centric recognizes that many of our
clients rely on Microsoft platforms for
business operations. We can help derive
maximum value and ROI from from
invested IT dollars by knowing where to
focus and how to utilize Microsoft’s rich
management toolset.
For example, how can a data center
operate at capacity and meet business
goals while keeping costs down? It’s
easier than you might think. With
Microsoft infrastructure solutions, you can
:
• Deploy integrated management
technologies -
Microsoft solutions integrate easily with
your existing infrastructure.
• Make everything simpler to manage
– use technologies such as
virtualization, remote administration,
and automated processes (patching,
deployment, utilization control).
• Minimize training and support needs
- because your IT teams already know
the interfaces and processes they’re
built on.
.
Are you ready for the next wave?
Centric Can:
• Deploy Windows Server 2012
• Assess Windows 7 or Windows 8 readiness
• Demonstrate how Windows Server and System Center can manage your
environment via VMware migration and Linux server virtualization
• Determine desktop virtualization needs for both Virtual Desktop
Infrastructure (VDI) and session-based virtualization using Remote Desktop
Services
• Microsoft Azure Cloud Platform ROI analysis
• Evaluating licensing needs with usage tracking for Lync 2010, active users
and devices, SQL Server 2012, and Windows Server 2012
Advisory Offerings:
• Core Infrastructure Optimization
Assessment -
• Business Productivity Infrastructure
Optimization
• Application Platform Optimization
• Microsoft Licensing Assessment
Implementation Offerings:
• Microsoft Software Dev & Web App
Dev
• Microsoft Business Intelligence Design
and Development
• SharePoint Design/Development
• Desktop, Data Center, Messaging:
Design, Migration, & Deployment
• Office 365 customer transitions
Managed Services Offering:
• Microsoft Security/Licensing/Roadmap
Check-ups
• SharePoint Application Outsourcing
• Security Program Management
• Patch Maintenance / Management

Contact Us
• Andy Park, Centric VP & Partner Cincinnati Practice
• Cell: 513.382.3011
• andy.park@centricconsulting.com
• Jacqueline Herman, Centric Senior Manager
• Cell: 513.600.6326
• jacqueline.herman@centricconsulting.com

Centric 2014 Company Introduction & Technology Consulting Service Offerings

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Centric 2014 Company Introduction & Technology Consulting Service Offerings

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