This document discusses culturally diverse work environments in the healthcare field. It emphasizes that work practices should be culturally appropriate and create a psychologically safe environment for all. Culture is defined as everything that shapes our lives, including family, education, community and media. Culture is also dynamic and varies between individuals and generations. Healthcare workers should gain a deeper understanding of their own culture as well as those of clients in order to provide respectful and inclusive care. Diversity benefits workplaces by encouraging creative thinking, and all people should have equal access to services.
Chccs405 A Work Effectively With Culturally Diverse Clients &
1. HLTHIR403B Work effectively with culturally diverse clients & co-workers
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6. Culture does not stay the same Changing, responds to time, technology, movement & continuing adaption of group 1 st , 2 nd & 3 rd generations of ethnic group may have differing customs from country of origin Family practices, friendships, outside influences intermarrying of two cultures etc CULTURE DYNAMIC Will develop differently when moved to a new country Contains individual differences
23. Maslow’s hierarchy of needs Food, shelter, sex Air, water, sleep Home and family Neighbourhood Groups, clubs, workgroups, friends Need to feel loved & accepted by family & others Self-esteem Attention & recognition by others Seek knowledge, inner peace aesthetic experience, self-fulfilment
Our cultural background lays a foundation of values and perspectives that give meaning to the world around us and help define who we are. Culture influences our physical world – the way we look, use language, eat, dress, build shelter, sing, dance and spend our leisure time. It can be argues that culture is everythig that makes up life The way we do things Our attitudes, thoughts, expectations and values.
It is reflected in the implicit (hidden) guidelines we use for living; we learn culture from a variety of ways with the foundation of learning in the family.Other significant contributing factors are: Friends Education The wider community Social activites Media Social institutions we interact with as we go through life
Cross Cultural Knowledge activity – P4-5
Culture is not always determined or reflective of a person’s race or ethnicity Another aspect, factor or characteristic of a person’s life might be more dominant in their cultural identity Cultural identity may derive or evolve as a result of sharing similar characteristics, life experiences or choices/preferences facing similar discrimination eg sexual preference, disability, being a detained asylum seeker, being a survivor of the Bali bomb, playing AFL football, being a Christian, Jew or Muslim, being a teenager etc. There are often sub-cultures within cultures and not all groups that experience a similar characteristic, experience or life choice will identify or assume the dominant vulture of that group eg youth cultures. Some young people will not see their identity as primarily being determined by their youth and their peers, but rather by the sporting club they belong to, or political party etc. Emos HANDOUT – Being different
Born in Australia Naturalised Aboriginal or Torres Strait Islander HANDOUT – A brief history of Diversity in Australia
Insight into one’s own culture and awareness of its influence is essential for being open to learning about other cultures. On this foundation can be built culturally sensitive and responsive communication and cooperation with families and co-workers of diverse cultures.
Cultural awareness iceberg activity Brislan (1994) used the iceberg as a metsphor for discovering the layers or levels of cultures. Only the tip of the iceberg is visible but the largest part of its strength, mass and driving force lies submerged and hidden. It is important for community workers to have an understanding of cultural frameworks and how they influence behaviour They provide insight and opportunities for understanding their own behaviour and the behaviour of others. Before you begin to examine the iceberg and levels of culture, what signs or aspects of culture do you think may be represented.
Productive diversity identifies that cultural and linguistic diversity is a benefit to creative thinking and problem solving in business
Productive diversity Cultural & linguistic diversity is a benefit to creative thinking & problem-solving in business When harnessed it allows all to contribute to organisational success, reflecting in the provision of services that are appropriate for all the Australian public. Class exercise 2 Case study
‘ The basic needs of security and & safety need to be adequately provided in order for the individual to participate in the community & gain a sense of belonging’. Maslow Self-esteem & identity then emerge as priorities
Stress arises when people cannot meet their everyday needs as they would in their own culture. They cannot communicate, cannot make themselves understood. The familiar ways of behaving learned during socialisation do not work in the new culture. As a result they experience a sense of loss & a sense of shock When we feel protected in our familiar environment it is easy to overlook the psychological & sovio-cultural adjustments difficulties that others may be having/ To begin to appreciate these difficulties we must either experience them for ourselves or take the time to think reflectively about them. Somira’s story – Read P26
Stages of acculturation handout
Group exercise
ATSIC – Abiriginal & Torres Strait Islander Commission CAHMA – Community Access Mental Health Alliance CALD – Culturally & linguistically diverse
Cultural diversity can, however, present many challenged at a micro and a macro level. Living together peacefully in a diverse world is of urgent global importance & will not happen by itself simply if people of diverse backgrounds live next to each other.