The document describes an omni-channel POS software that provides a unified shopping experience across online and in-store channels. It syncs backend operations and customer-facing services to give customers a seamless experience on a retailer's website, apps, and physical stores. The POS software connects a retailer's inventory, sales orders, customer data, and more under one centralized system, keeping this information updated in real-time as customers shop through different channels. It also includes features like click-and-collect, endless aisle, and easy returns to enhance the customer experience across channels.

1. OMNI CHANNEL POS SOFTWARE

2. PROVIDE A SUPERIOR OMNI-CHANNEL RETAIL
EXPERIENCE BY CONNECTING YOUR ONLINE & IN-
STORE CHANNELS
● Omni-channel is defined as an all channels sales approach that provides customers
with a unified online-to-offline (O2O) shopping experience. This means that back-
end operations and customer-facing services are streamlined and synced with one
another.
● By implementing a robust omni-channel retail solution, your customers can
connect with your store, Brand.com, and all marketplace shopping platforms
seamlessly. With ETP Omni-channel POS solution, everything from your inventory
to your sales orders and customers is connected under one, centrally located
system.
● So, as your customers shop with freedom through all your various platforms, your
entire database – customer information, preferences, products, etc. – will be
updated automatically in real-time.

3. ETP OMNI-CHANNEL POS SOFTWARE
● The ETP Omni-channel POS software is integrated with an in-transaction CRM
solution which creates a single view of the customer right from registration to
billing to customer specific promotions to loyalty management.
● It is fast, reliable, easy to learn and use with touch-screen technology – making ETP
Store a retail POS software that turns your Point of Sale into a point-of-delight for
both your customers and your store staff.
● ETP Omni-channel Store POs is a platform independent, robust and flexible retail
software, capable of high volume transactions that can fit within various corporate
environments thus leveraging your company’s existing IT infrastructure and
lowering your operational costs

5. ● The solution offers features like click and collect, endless aisle, and easy omni-
channel returns/exchanges. Customers can purchase products online and pick
them up at their preferred store outlets, they can order products not available in
stores and have them shipped directly, and they can also return a product at the
store or have it collected from the desired location, irrespective of the channel of
purchase. Using the omni-channel retail CRM software, customer-based promotions
can be developed, tracked, and modified while capturing valuable customer
feedback.
● The intuitive omni-channel POS solution ensures improved brand visibility,
sustained engagement, easy access to products, and cross/up-selling promotions to
increase the revenue per customer steadily. The ETP Omni-channel POS solution
also does quick and detailed billing, cash management, reports, gift vouchers, audit
trails and can run online as well as in offline mode. The CRM solution through the
POS software helps the store staff to quickly lookup customers and add or update
details bolstering the central CRM database further.

6. Shopping in today’s world is all about accessibility, which is why having an
omnichannel retail solution is imperative for retailers to utilise. With the
exponential rise in online shopping, having all your bases covered is a
great way to attract more customers who may all shop in different ways.

7. THANK YOU