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Market Based
Pay-for-Performance
Compensation Systems
& Structures
        Jim Baker, SPHR
        Sr. Consultant Human resource Services
        Manufacturer’s Association of South Central Pa
        Mobile       717-781-4070
        Office Phone 717-843-3891
        Office Fax   717-854-9445
        www.mascpa.org
Achieving Your
Compensation Goals




                2
What We Will Cover

• Regulatory Concerns
• External Competitiveness & Pay Structures
• Objectives of Compensation
• Pay-for-Performance Systems, &
  Structures
• Market-Based Compensation Practices

                                   3
Lilly Ledbetter Fair Pay Act
President Obama signed bill into law
January 29, 2009.
This law overturns a U.S. Supreme Court decision
that said a woman (Lilly Ledbetter) could not sue
for pay discrimination she had endured for 20
years for one simple reason.
     She hadn't sued within 180 days of the original
      discrimination.
Ledbetter had argued that the discrimination occurred—and
the clock restarted—every time she received a paycheck
less than her male peers, but the justices disagreed.

                                              4
Lilly Ledbetter Fair Pay Act
   Retroactive to May 28, 2007 (the day before
    the U.S. Supreme Court ruled against
    Ledbetter in her lawsuit)

   Applies to all pay discrimination charges that
    were pending on or after that date.

   Says that discrimination would be deemed to
    occur every time a new paycheck is delivered


                                         5
Other Laws & Regulations
   Equal Pay Act of 1963
        Administered and enforced by the EEOC, prohibits sex-
        based wage discrimination between men and women in
        the same establishment who perform jobs that require
        substantially equal skill, effort and responsibility under
        similar working conditions.
             • Pay differentials are permitted when they are based on
               seniority, merit, quantity or quality of production, or a
               factor other than sex. These are known as "affirmative
               defenses" and it is the employer's burden to prove that
               they apply.
             • In correcting a pay differential, no employee's pay may
               be reduced. Instead, the pay of the lower paid
               employee(s) must be increased.


         OFCCP & Executive Order 11246
                                     6
COMPENSATION POLICIES

1. Are Company compensation policies documented
   and made available to managers and employees?
2. Is each individual’s compensation package
   determined using a documented procedure that is
   consistent with the organization’s compensation
   policy and plan?

3. Are individuals responsible for administering
   compensation policies (HR and managers) aware of
   these policies and administering them
   consistently?

                                          7
Compensation Equity Relative to Skill,
Qualifications, and Performance

1.   Is action taken to correct inequities in
     compensation or other deviations from the
     organization’s policy and plan



2.   Are compensation adjustments made based, in
     part, on each individual’s documented
     accomplishments against their performance
     objectives?




                                           8
Objectives of Compensation

1. Attract & retain talent

2. Emphasize and reward high-quality performance

3. Allow personal growth

4. Challenging and rewarding work assignments

5. Formal (and informal) recognition of contributions.

                                          9
What is Compensation?
Refers to all forms of financial returns and
tangible services and benefits employees
receive as part of an employment
relationship.




                                    10
Total Compensation

•   Base / Merit Pay
•   Gain Sharing / Performance Sharing
•   Special Bonuses
•   Benefits


                              11
Benefits
Medical/Dental                Retirement Plan           Matching Gift
                                401K Thrift Plan          Educational Assistance
Reimbursement Account Plan 
                               College Scholarships      Military LOA
Long Term Disability (LTD)                               Vacation
                                (Dependents)
Life Insurance                Jury Duty                 Special Events
Long Term Care                Witness Pay                 – Hershey Park
                               Holidays (14)               – Diversity Day
Legal Services
                               Special Activities          – Open House
                                                            – Holiday Gift




                                                               12
Individual
                     Job                          Salary
       HR Input                  Performance
                  Descriptions                    Surveys
                                   Reviews




   Market           Compensation
                      Related
                    Management                 Competitiveness
Organizational                                       &
 Performance         Decisions                   Employee
                                                 Retention /
                                                  Turnover

                                   Salary
                      Salary
                                 Planning &
                     Structure
                                 Merit Pool
                                                 13
Business Strategy Should Drive Compensation Philosophy


                                Relevant
                                 Labor
                                Markets          Internal
              Competitive                         Equity
              Positioning                           Vs
                   Of                            Market
 Overall          Pay                         Competitiveness
Business                          Typical
 Strategy                      Compensation
    &                           Philosophy
                                 Elements
Objectives
                Role of                        Responsibility
              Different Pay                     & Authority
               Elements                             for
                                               Pay Decisions
                                 Program
                                Objectives

                                                14
Example of a
  Compensation Philosophy
We will:
  1. Pay competitive base salaries
  2. Attract and retain competent
     employees.
  3. Provide each employee
     opportunity to achieve financial
     rewards directly related to level
     of performance & achievement.
                                   15
Not Paying for
   Performance?
If half of the employees were doing more than you
should expect of them, your customer ratings and
financial performance would be off the charts …

You’d have no worries about the organization’s
future, no challenges unmet.




                                         16
Using a Pie Chart Distribution?

A typical non-pay-for-performance Organization tells 99%
of employees that they were doing everything expected.
In fact many organizations tell almost half of employees
are that they were doing even more than expected.
Can this really occur?
                                  1%




                                           45%         Exceeds
                                                       Meets
                         54%                           Does Not Meet




                                                  17
Typical Bell-Shaped Pattern
   & the Law of Large Numbers
If you look at performance ratings in companies across the country, you would
see the typical distribution resembles a bell-shaped curve, as shown below.
Overall, you would find that the number of people with outstanding
performance is just about balanced by the number of people requiring
improvement in their performance. You should fully expect that your
organization’s overall ratings will follow this same pattern.

            99.72% of Performance




                                                             18
P4P Leads to:
   Consistency - creating a sense of fairness
   Compensation viewed as a reward for
    performance (Vs. COLA adjustments and
    length of service “entitlements”)
   Employees who understand what is expected
   Supervisors with tools and resources to
    effectively evaluate and motivate performance
   Employees who perceive professional
    development as unlimited
                                         19
Salary Structure
The Salary Structure consists of a series of
salary ranges applicable to positions.
An annual structure review is completed by
the company to ensure salary ranges remain
competitive in the marketplace for each
upcoming year.
Midpoints are adjusted to be reflective of
market by beginning of each year (Lead/Lag)
                                    20
Salary Ranges
Depth   Midpoint is representative of market
        value for jobs in each grade
        Increments between midpoints (9%)
        recognize difference in relative value
        of positions

Width   Typical Grade Range spread above & below
        the midpoint
        +/- 25% for Exempt
        +/- 20% for Non-Exempt
        These are the intervals that identify the maximum dollar levels to be paid according to
        performance designation

                                                                              21
Pay-for-Performance Matrix
P4P philosophy links individual performance to salary.

Linkage achieved by designating specific salary range
segments for each performance rating designation

Performance Designation:            Target Salary Range
Improvement needed:                              < 95% of midpoint
Competent in all aspects of the position: 95% to 104.9%of midpoint
Outstanding:                             105% to 114.9% of midpoint
Exceptional:                             115% to 125.0% of midpoint

New to Position or Developing Good Performer: < 95% of midpoint

                                                      22
Salary Planning
Pay-for-Performance “Guidelines”
   Below Target Range
    Employees with % of midpoint below the target
    performance range may receive an increase to bring
    them to the minimum of that range


   Within Target Range
    Employees with % of midpoint within the target
    performance range may receive a competitive increase


   Above Target Range
    Employees with % of midpoint above targeted
    performance range will not receive an increase
                                               23
Salary Grade Structuring
   External salary surveys are used to determine market
    average salaries for benchmark positions

   Positions are assigned to salary grade with midpoint
    closest to market average, e.g., + or – 5%

   Remaining positions are “slotted” into salary grades
    based on:
              - Previous grade relationships
              - Management judgment            24
Salary Structure
A Salary structure is the foundation of a
compensation system.
   – The salary structure includes salary grades with a
     minimum and maximum, which define the dollar
     value for each position.
   – Increments between salary grades recognize
     difference in the relative value of positions.
   – Intervals within each salary range recognize
     differences in performance.
   – The midpoints of the salary grades relate to the
     competitive market.

                                            25
Lag/Lag
                       Lead/Lag
                                                   Lead/Lead
 In the course of the one-year period during which
data will be relied upon for compensation decisions,
the market itself continues to move.
 1. Therefore, data effective at a point in time at the beginning of the
    year will “lag” the market the entire year.
 2. Projecting the market’s position at mid-end, and adjusting
    compensation ranges accordingly allows one to “lead” the market
    for the first half of the year then lag the market for the balance of the
    year
 3. Projecting the market’s position at year-end, and adjusting
    compensation ranges accordingly allows one to “lead” the market.

       A “lead/lag strategy” is broadly accepted as efficient in balancing
       salary costs with competitiveness. This strategy is favored by many
       organizations because of its “middle ground” position. It is not so
       conservative as to detract from the organization’s ability to compete.
                                                                26
       Yet, it is not so aggressive as leading the market for the entire year,
       with a resultant higher cost.
Pay Positioning
      vs. The Market
   “Competitive” = market median (most typical)

   More aggressive organizations target pay at
    above-average levels, e.g, 3 Quartile Vs Mid or even 1 Quartile
                                       rd                    st




   “Mix” of compensation (base vs. variable) is a
    strategic lever, e.g., Pay-at-Risk.



                                                        27
Salary Range Example
                          Exempt Employees

                                               Max for "Meets     Max for       Max for
                                                Expectation"    Outstanding   Exceptional
           Differential   Minimum                performer       performer     performer
EXEMPT   between steps      95%     MIDPOINT       105%            115%          125%
  13        base          $31,467   $37,020       $38,871         $42,573       $46,275
  14       109.0%         $34,299   $40,352       $42,369         $46,405       $50,440
  15       109.0%         $37,386   $43,983       $46,183         $50,581       $54,979
  16       109.0%         $40,751   $47,942       $50,339         $55,133       $59,927
  17       109.0%         $44,418   $52,257       $54,870         $60,095       $65,321
  18       109.0%         $48,416   $56,960       $59,808         $65,504       $71,200
  19       109.0%         $52,773   $62,086       $65,191         $71,399       $77,608
  20       109.0%         $57,523   $67,674       $71,058         $77,825       $84,593




                                                                        28
Salary Range Example
                       Non-Exempt Employees
                                                   Max for "Meets     Max for       Max for
                                                    Expectation"    Outstanding   Exceptional
               Differential   Minimum                performer       performer     performer
NON EXEMPT   between steps      96%     MIDPOINT       104%            112%          120%
     1          BASE          $15,974   $16,640       $17,306         $18,637       $19,968
     2         109.0%         $17,412   $18,138       $18,863         $20,314       $21,765
     3         109.0%         $18,979   $19,770       $20,561         $22,142       $23,724
     4         109.0%         $20,687   $21,549       $22,411         $24,135       $25,859
     5         109.0%         $22,549   $23,489       $24,428         $26,307       $28,186
     6         109.0%         $24,579   $25,603       $26,627         $28,675       $30,723
     7         109.0%         $26,791   $27,907       $29,023         $31,256       $33,488
     8         109.0%         $29,202   $30,419       $31,635         $34,069       $36,502
     9         109.0%         $31,830   $33,156       $34,482         $37,135       $39,787
    10         109.0%         $34,695   $36,140       $37,586         $40,477       $43,368
    11         109.0%         $37,817   $39,393       $40,969         $44,120       $47,272
    12         109.0%         $41,221   $42,938       $44,656         $48,091       $51,526




                                                                            29
Salary Ranges
             Non-Exempt & Exempt Employees
 Pay Grade
                                                                      Differential   Minimum
                                                     EXEMPT         between steps      95%      MIDPOINT
                                                       13              base          $31,467    $37,020
                              Minimum                  14             109.0%         $34,299    $40,352
               Differential
NON EXEMPT   between steps      95%     MIDPOINT       15             109.0%         $37,386    $43,983
     1          BASE          $15,808   $16,640        16             109.0%         $40,751    $47,942
     2         109.0%         $15,417   $18,138        17             109.0%         $44,418    $52,257
     3         109.0%         $16,804   $19,770        18             109.0%         $48,416    $56,960
     4         109.0%         $18,317   $21,549        19             109.0%         $52,773    $62,086
     5         109.0%         $19,965   $23,489        20             109.0%         $57,523    $67,674
     6         109.0%         $21,762   $25,603
     7         109.0%         $23,721   $27,907
               109.0%                               Management
     8                        $25,856   $30,419
                                                       Levels
     9         109.0%         $28,183   $33,156
                                                   (21 and above)     Differential   Minimum
    10         109.0%         $30,719   $36,140
                                                                    between steps      95%      MIDPOINT
    11         109.0%         $33,484   $39,393
                                                        21            118.0%          $67,877    $79,855
    12         109.0%         $36,498   $42,938
                                                        22            109.0%          $73,986    $87,042
                                                        23            109.0%          $80,645    $94,876
                                                        24            109.0%          $87,903   $103,415
                                                        25            109.0%          $95,814   $112,722
                                                        26            109.0%         $104,437   $122,867
                                                        27            109.0%         $113,837   $133,925
                                                        28            109.0%         $124,082   $145,979
                                                        29            109.0%           30
                                                                                     $135,249   $159,117
                                                        30            109.0%         $147,422   $173,437
What is Market Pricing?
The benchmarking of pay

    using salary survey data

    against “comparable” positions

    in relevant labor markets


                                 31
Advantages of Market Pricing
   Easy to explain and understand
      Point-factors approaches confuse and frustrate line managers

   Competitive necessity
      In increasingly global economy, much more pressure to manage
      and control costs
      Labor often viewed like any other resource whereby organizations
      want to pay the “right” price for level of quality desired

   Reduces administrative burdens

   Puts Comp/HR person on more solid ground in pay discussions
                                                        32
Market Pricing Disadvantages
   You can’t market price every job
   Plenty of room for abuse of statistics
   Surveys cost $$$
   The approach requires expertise
   Requires a cultural shift in organizations
    traditionally focused on pay equity


                                             33
Market Pricing
          Historical Perspective
                                                 Global & local business competitiveness
                                      Focus on “human capital”
                            Focus on external pay competitiveness
GROWTH OF
                             USE OF MARKET PRICING
                  Number and types of compensation elements
         Number and quality of compensation surveys




1950’s                                                                             2000’s


                DECLINE Of
                USA economic domination
                       Focus on internal equity
                              Job evaluation
                                                                          34
Where & When
Market Pricing Typically Used
COMPENSATION PROGRAM’S FOCUS ON MARKET COMPETITIVENESS
Market Aware            Market Integrated       Market Based



INDUSTRIES
Government              Manufacturing            Technology
Education               Health care              Finance/insurance
                        Brick and mortar         Deregulated
                                                 Health care
USE OF MARKET PRICING
By exception, when      In parallel with job     Basis of position
“system” doesn’t give   evaluation, to set       evaluation and pay range
the right answer        grade/band pay ranges    development for all positions
                        using specific set of
                        benchmarks
PACE OF INDUSTRY CHANGE
Low                     Moderate                 High

                                                           35
Benchmarking
• Intent is to match base pay to market to
  remain competitive
• Competitive salaries are measured
  through use of published salary surveys.
• Preference is to compare local
  companies that are similar in terms of
  skills required, technological
  sophistication, size, and products.
                                    36
BENCHMARKING MARKET
    & JOB LEVELS (Example)
   MECHANICAL ENGINEER 1 (ENTRY LEVEL position) Bachelors Degree in
    Mechanical Engineering or equivalent experience.

   MECHANICAL ENGINEER 2 Bachelors Degree in Mechanical Engineering
    or equivalent experience, and 2 years of applicable mechanical
    engineering experience.

   MECHANICAL ENGINEER 3 Experience and Training: Bachelors (Masters
    preferred) in Mechanical Engineering or equivalent experience, and 5
    years of applicable mechanical engineering experience.

   MECHANICAL ENGINEER 4 Experience and Training: Masters Degree in
    Mechanical Engineering or equivalent experience, and 8 or more years of
    applicable progressively complex Mechanical Engineering experience

   MANUFACTURING ENGINEER 5. Excludes those with full supervisory
    responsibilities. Experience and Training: Masters Degree in
    Manufacturing Engineering or equivalent experience, and 10 or more
    years applicable progressively complex Manufacturing Engineering
    experience.                                                37
What is a Career Level?
     A Career Level is a distinct level of responsibility and proficiency
     within a job family. In each of the job families positions are typically
     assigned to one of the following career levels:

Management               Professional        Technician     Admin.              Hourly
M3 - 3rd Level Manager   P5 - Expert         T3 - Lead      A3 - Lead           H3 - Lead
M2 - 2nd Level Manager   P4 - Advanced       T2 - Skilled   A2 - Skilled        H2 - Skilled
M1 - 1st Level Manager   P3 - Career         T1 - Entry     A1 - Entry          H1 - Entry
MS - Supervisor          P2 - Intermediate
                         P1 - Entry

While the definitions and requirements of the survey’s career
levels are generally consistent across our job families, some
differences exist between different types of job families (e.g.
technical vs. non-technical families). The career levels applicable
to each job family are described in terms of the general
experience/ education, knowledge/skills/abilities, and typical
responsibilities expected at each level in each family.
NOTE: Executive positions are not assigned career levels,
as all are assumed to be top managers.

                                                                           38
Non-Benchmark Jobs
    Jobs for which you can’t get good data

   Job evaluation is the traditional answer
   “Slotting” of jobs to estimate market
    value can be an alternative
      Link a given job to one or more other
    benchmark positions that have been market
    priced, and thereby assigning it to the same
    reference data.
    Example: slotting an OD Manager against an
    HR Manager and a Compensation Manager
                                       39
What is a Job Family?

A job family is a group of jobs in a major
work function sharing similar background,
education, and experience requirements.
     Matching positions to job families is done based
      upon the duties, responsibilities, background
      and experience requirements of your positions,
      not the department or business unit that the
      position is in.
     For instance, while Engineering positions (such
      as Field Service) may exist in the Operations or
      Customer Service departments, those jobs are
      matched to an Engineering job family, not
      Operations or Customer Service.         40
Position Matching
   Blended Jobs
Financial Systems Analyst
Match to Financial Analyst, Systems Analyst or both?
1. “Highest Common Denominator” approach (recommended)
Survey Position            Market Median Base Salary
Financial Analyst                    $60,000
Systems Analyst                      $70,000

Reference value for your Financial Systems Analyst should be at least $70,000

2. Weighted average blending of data

Survey Position               Market Median Base Salary       Percentage of job
Financial Analyst                      $60,000                          60%
Systems Analyst                        $70,000                          40%

       Reference value for your Financial Systems Analyst should be $64,000
                                                                           41
Salary Surveys
          Survey Sources & Quality Considerations
Good
            Clear job or role definitions to ensure “apples to apples” comparisons
            Efforts to support job matching
            Sufficient sample size for statistical inference, i.e., lots of participants!
            Full range of compensation elements and appropriate statistical measures
            Rigorous data auditing and cleaning
            Flexible (electronic) output formats

Bad (Let’s just say, “not so good”)
         Very brief and/or generalized job definition
         Collect average pay per job instead of incumbent-specific data
         Base salary only
         Averages only
         Self-reported data (e.g., professional association surveys of their members)

Ugly
            Statistically biased (e.g., recruiting firm “surveys”)
            Unnamed sources and participants
                       e.g., Monster.com, Salary.com, Payscale .com
                                                                       42
Surveys &
 Appropriate Labor Markets
Appropriate labor market should be
determined by level of position:
   Non-Exempt (and Hourly)
      Local only
   Exempt
      Local primary
      Regional secondary
   Key Employees & Management
      National primary
      Local secondary
                              43
Surveys & Similar Companies
Companies in the salary surveys
meet one or more of the following
criteria
   • Similar size business, i.e. complexity of
     the job is comparable
   • Companies with similar positions
   • Geographic location is in the area from
     which location would recruit to fill the
     position

                                       44
Weighting Survey Matches
Most situations “simple averaging” (equal weighting) is appropriate
Under certain (limited) circumstances, sources may be more heavily
weighted to put more emphasis on Industry specific sources or
Significantly better match of survey description to your position
Some organizations weight by the number of companies or
incumbents for each data point
Sample criteria for weighting
       Weight 1x: “Meets evaluation standards”
          • acceptable source and match
       Weight 2x: “Very trustworthy source”
          • high quality survey methodology
          • large participant base
       Weight 3x: “Most relevant source/match”
          • highly comparable participants             45
Aging Survey Data
Survey pay statistics are typically “aged” to a common point in time

To “standardize” data from
sources conducted at different dates       3% annual               Aged Aged to Common Date
Survey A: 1/1/09                           data x 1.0450                    7/1/2010
Survey B: 4/1/09                           data x 1.0375                    7/1/2010
Survey C: 7/1/09                           data x 1.0300                    7/1/2010



            To position pay recommendations to be competitive at a certain point in time

                                  Pay policy or ranges effective

Jan 1                                      July 1                                          Dec 31
Lag/Lag            Data Aged to            Lead/Lag             Data Aged to               Lead/Lead


                                                                                46
Salary Planning
Each year, the company should set
goals for the salary planning process.

These goals include:
   1.   Meeting Salary Budget Targets
   2.   Meeting Cash Flow Targets
   3.   Achieving Pay-For-Performance
        Targets

                                 47
Salary Planning &
 Range Movement

Compare current Company midpoints
with market data (weighted average).
  – The difference between midpoints and
    market tells us how the midpoints should
    move
  – Example: Company midpoint and market
    salaries are 3% apart. Midpoints should
    move 3% to bring us back in line.
                                     48
Salary Planning

• Annual Event
• Based upon projected performance levels
• Should take into account expected
  promotions, progressions, terminations,
  retirements, and leaves.
• May be carried out on-line

                                 49
Salary Planning Flow

                                                       Compensations
        July             Compensation reviews            submits the
                            salary survey data       recommendations to
                          against pay rates and       Division Manager
                         determines salary range        for review and
                         movement if necessary.            approval.
  Mid-September


      Executive             Compensation               Managers            Overall designation
    Management               creates and             begins salary           of performance
                          communicates the         planning process       ratings are reviewed
  approves the range                                 through OSP
   movements and           salary planning           by projecting             by Division
establishes the Salary     instructions for           performance             Manager and
   Increase Fund.            Managers.                  ratings.                approved.




   Compensation                                      Salary Plan is          Managers apply
  communicates to                                    reviewed by             merit increases
   Managers that            Approvals are          Compensation and       staying within salary
the Salary Plan has       completed on-line           the Division           budget and cash
  been approved.                                       Manager.               flow targets.



                                          Yes          Plan is            No
                                                      approved
   Line Managers
 approve the salary
actions per plan on a
   monthly basis.
                                                                                 50
Salary Planning Process
• Each department is allocated a merit increase fund
  based pro-rata share of merit pool.
• Every manager has discretion for planning increases
   – Project next year’s performance
   – Increase based on where employee is paid in the
     range
   – Internal Equity
   – Within Company Guidelines
   – Budget Constraints
                                            51
Salary Planning Process
Departments must manage their salary plan
  – Budget Constraints
  – Cash Flow:
          – Timing of increase changes cash flow
          – An increase in January has a large cash flow than an
            increase in October
  – Goals:
     •   Meet Company Guidelines
     •   Recognize and reward strong performance
     •   Maintain equity with internal and external market
     •   Motivate and retain                          52
Salary Planning
    Projected Performance Ratings
•   Projected ratings based on expectation of
    performance against increasingly
    demanding standards

•   Distribution should reflect overall
    performance of the unit “Plan” ratings
    should be changed at the time of review if
    performance has improved or deteriorated
                                     53
Salary Planning
    Position in Range
•   Pay for Performance objective is to
    achieve at least 75% of employees in
    each performance rating within target
    performance range by year-end

•   Long range goal is to achieve at least
    90% of employees in target range
                                     54
Difference Between
   Promotion & Progression
• Promotion only occurs through a job posting.
  Most promotions are not planned ahead of time,
  and therefore are not included in the salary plan

• Progression only occurs in a defined job family
  where there is a review of employee’s readiness
  for next level. Progressions are included in
  salary planning
                                        55
Merit Increase Fund

The Salary Increase Fund determines the amount of
money to be made available for merit increases in order
to maintain equitable and competitive salaries
throughout the Company.

A number of business and personnel factors are
considered in determining the Salary Increase Fund
such as:
   –   normal and continued changes in the work force;
   –   the need for acquisition of new personnel during growth
       periods; and
   –   the fiscal resource of the company.         56
Managing the Merit Increase Fund
      “PAY FOR PERFORMANCE PRIORITIES”

First Priority
      • Good Performers Below 95% of Midpoint
      • Should be Paid Within the Performance Target by Year-end
Second Priority
      •   Outstanding Performers Below Performance Target
      •   Employees who CONSISTENTLY have been rated at “O” Performance Level
          Should be Paid Within the Performance Target by Year-end
Third Priority
      •   Exceptional Performers Below Performance Target
      •   Employees who CONSISTENTLY have been rated at “E” each Performance
          Level Should be Paid Within the Performance Target by Year-end
Cash Flow Based on Anniversary Date increases and 12
Month Timing : Possible Use Of Two Increases To Reward While Managing Cash Flow
                                                                   57
Adverse Impact Analysis
      Mean & Standard Deviation
VARIABLES INCLUDE:
     CURRENT SALARY
      (AS DEFINED BY EMPLOYER AND INCLUDES COMMISSIONS AND
      BONUSES)
     TIME IN GRADE
      OR, BAND/LEVEL/GROUP OR TITLE
      TO IDENTIFY WHETHER THERE IS A “POTENTIAL PATTERN”.
                                     Relative to             Number of Standard
   Gender/Race         Title          Average Annualized Pay Deviations from Mean
    Female 12 PLANNER                    81.3%       39,500                    (1.63)
     Female 4 PLANNER                    89.0%       43,200                    (0.96)
     Female 3 PLANNER                    94.1%       45,695                    (0.52)
     Female 2 PLANNER                    94.4%       45,855                    (0.49)
     Female 6 PLANNER                    95.9%       46,545                    (0.36)
    Female 10 PLANNER                    96.1%       46,690                     0.18
     Female 9 PLANNER                    98.3%       47,750                    (0.15) % Females Below Female Mean
    Female 11 PLANNER                    99.9%       48,530                    (0.01)            8     66.67%
     Female 1 PLANNER                  104.0%        50,501                     0.35
     Female 5 PLANNER                  112.7%        54,750                     1.11
     Female 8 PLANNER                  117.4%        57,000                     1.52
     Female 7 PLANNER                  119.4%        58,000                     1.70
   Total in Group Average or Mean                    48,668
         12 One Standard Deviation                    5,534                     UCL $     59,736
                             2 sigma                 11,067                      LCL $    37,601 58
IDENTIFY RELEVANT
          VARIABLES
CORRELATION ANALYSIS
BASED ON:
                                                                                                    Male Correlation Table
        JOB RESPONSIBILITIES
         SKILLS
                                                              70000
 
                                                              60000
        PERFORMANCE                                          50000
                                                              40000                                                                    Performance Rating
                                                              30000                                                                    Annualized Pay
                                                              20000

                              Female Correlation Table        10000
                                                                  0
70000                                                                 1     3   5   7      9   11   13   15   17 19   21     23   25

60000
50000
40000                                                                     Performance Rating
30000                                                                     Annualized Pay

20000
10000
     0
          1   2   3   4   5   6   7    8   9   10   11   12                                                                59
PATTERNS AND PROBLEMS

PATTERN
     LOOKING WITHIN EACH                                       Relative to
      COMPONENT OF EXEMPT        Gender/Race       Title         Average
      AND NON-EXEMPT               Minority
                                               PLANNER              75.6%
                                   Male 13
     IF A PATTERN EXISTS THEN     Minority
                                               PLANNER              81.3%
      SYSTEMIC REBUTTAL IS        Female 12
      NEEDED                       Minority
                                               PLANNER              89.0%
                                   Male 5
PROBLEM                            Minority
                                               PLANNER              89.0%
                                  Female 4
     LOOKING AT GROUPS AND
                                   Minority
      INDIVIDUALS                  Male 24
                                               PLANNER              94.1%
     IF A PROBLEM EXISTS THEN     Minority
                                               PLANNER              94.4%
      INDIVIDUAL OR GROUP         Female 2
      EXPLANATIONS ARE NEEDED

                                                           60
LOOK FOR PATTERNS I

1.REVIEW SALARY GRADES IN EACH
  COMPONENT WITH COMPARATORS, I.E.,
     FEMALES Vs MALES;
     MINORITY Vs MAJORITY


2.FOR ALL GRADES WITH COMPARATORS
    DETERMINE ADVERSE IMPACT TO:

      • MALE Vs FEMALE AND
      • MINORITY Vs MAJORITY



                               61
LOOK FOR PATTERNS II
3. DETERMINE HOW MANY GRADES WITHIN EACH
   COMPONENT WITH COMPARATORS ARE ADVERSE
   TO:
       FEMALES
       MINORITY
       DETERMINE THE NUMBER OF SALARY GRADES
        ADVERSE TO
          •   FEMALE AND
          •   MINORITY
4. CALCULATE THE ADVERSE PROTECTED GROUP
   PERCENTAGE:
       DETERMINE THE ADVERSE % OF FEMALES TO TOTAL
        EMPLOYED AND THE ADVERSE % OF MINORITIES TO
        TOTAL EMPLOYED
                                        62
Salary Planning Close-out

• Salary plan reviewed by CEO & Management
  Team
  – Distribution of Performance Ratings
  – Compliance with the “Pay for Performance”
    guidelines
  – Spending within budget
  – Reviewed for adverse impact
• Plan finalized and distributed to managers in
  January
                                        63
Communications

Make every effort to clearly communicate your
compensation plan to all employees. However,
understand that the compensation plan is a two-way
responsibility.
        Managers and supervisors are expected to explain and answer
         questions pertaining to the plan.
        And to communicate salary information to employees
                    – Salary range for current position
                    – Salary range for next likely position
        Employees are expected to understand plan details and put forth
         behaviors that will result in expected performance. When
         uncertain about plan practices, employees are expected to ask
         for further explanation or information.
                                                        64
Communicating The Process

1. Management is committed to fair and equitable
   administration of the compensation plan.

2. Communication about the plan will be published
   and distributed to all employees.

3. Decision making about pay and recognition will
   be taught to all managers & supervisors to
   ensure uniformity of practice.       65
QUESTIONS YOU NEED TO ADDRESS:
 What is 2010 Strategy?
Business strategies are rapidly changing with
economic conditions
    Survival mode
    More cost controls in place
    Doing more with less
      How important are Attraction and Retention?
      Where does competitive compensation fit in?
      Is there an opportunity to introduce pay for
      performance (P4P)?                     66
MANUFACTURERS’ ASSOCIATION
OF SOUTH CENTRAL PENNSYLVANIA




         160 Roosevelt Ave
           York Pa 17401
          www.mascpa.org

             JIM BAKER
          SR CONSULTANT
        TALENT MANAGEMENT
            717-781-4070     67

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Compensation 101

  • 1. Market Based Pay-for-Performance Compensation Systems & Structures Jim Baker, SPHR Sr. Consultant Human resource Services Manufacturer’s Association of South Central Pa Mobile 717-781-4070 Office Phone 717-843-3891 Office Fax 717-854-9445 www.mascpa.org
  • 3. What We Will Cover • Regulatory Concerns • External Competitiveness & Pay Structures • Objectives of Compensation • Pay-for-Performance Systems, & Structures • Market-Based Compensation Practices 3
  • 4. Lilly Ledbetter Fair Pay Act President Obama signed bill into law January 29, 2009. This law overturns a U.S. Supreme Court decision that said a woman (Lilly Ledbetter) could not sue for pay discrimination she had endured for 20 years for one simple reason.  She hadn't sued within 180 days of the original discrimination. Ledbetter had argued that the discrimination occurred—and the clock restarted—every time she received a paycheck less than her male peers, but the justices disagreed. 4
  • 5. Lilly Ledbetter Fair Pay Act  Retroactive to May 28, 2007 (the day before the U.S. Supreme Court ruled against Ledbetter in her lawsuit)  Applies to all pay discrimination charges that were pending on or after that date.  Says that discrimination would be deemed to occur every time a new paycheck is delivered 5
  • 6. Other Laws & Regulations  Equal Pay Act of 1963 Administered and enforced by the EEOC, prohibits sex- based wage discrimination between men and women in the same establishment who perform jobs that require substantially equal skill, effort and responsibility under similar working conditions. • Pay differentials are permitted when they are based on seniority, merit, quantity or quality of production, or a factor other than sex. These are known as "affirmative defenses" and it is the employer's burden to prove that they apply. • In correcting a pay differential, no employee's pay may be reduced. Instead, the pay of the lower paid employee(s) must be increased.  OFCCP & Executive Order 11246 6
  • 7. COMPENSATION POLICIES 1. Are Company compensation policies documented and made available to managers and employees? 2. Is each individual’s compensation package determined using a documented procedure that is consistent with the organization’s compensation policy and plan? 3. Are individuals responsible for administering compensation policies (HR and managers) aware of these policies and administering them consistently? 7
  • 8. Compensation Equity Relative to Skill, Qualifications, and Performance 1. Is action taken to correct inequities in compensation or other deviations from the organization’s policy and plan 2. Are compensation adjustments made based, in part, on each individual’s documented accomplishments against their performance objectives? 8
  • 9. Objectives of Compensation 1. Attract & retain talent 2. Emphasize and reward high-quality performance 3. Allow personal growth 4. Challenging and rewarding work assignments 5. Formal (and informal) recognition of contributions. 9
  • 10. What is Compensation? Refers to all forms of financial returns and tangible services and benefits employees receive as part of an employment relationship. 10
  • 11. Total Compensation • Base / Merit Pay • Gain Sharing / Performance Sharing • Special Bonuses • Benefits 11
  • 12. Benefits Medical/Dental  Retirement Plan  Matching Gift 401K Thrift Plan  Educational Assistance Reimbursement Account Plan   College Scholarships  Military LOA Long Term Disability (LTD)  Vacation (Dependents) Life Insurance  Jury Duty  Special Events Long Term Care  Witness Pay – Hershey Park  Holidays (14) – Diversity Day Legal Services  Special Activities – Open House – Holiday Gift 12
  • 13. Individual Job Salary HR Input Performance Descriptions Surveys Reviews Market Compensation Related Management Competitiveness Organizational & Performance Decisions Employee Retention / Turnover Salary Salary Planning & Structure Merit Pool 13
  • 14. Business Strategy Should Drive Compensation Philosophy Relevant Labor Markets Internal Competitive Equity Positioning Vs Of Market Overall Pay Competitiveness Business Typical Strategy Compensation & Philosophy Elements Objectives Role of Responsibility Different Pay & Authority Elements for Pay Decisions Program Objectives 14
  • 15. Example of a Compensation Philosophy We will: 1. Pay competitive base salaries 2. Attract and retain competent employees. 3. Provide each employee opportunity to achieve financial rewards directly related to level of performance & achievement. 15
  • 16. Not Paying for Performance? If half of the employees were doing more than you should expect of them, your customer ratings and financial performance would be off the charts … You’d have no worries about the organization’s future, no challenges unmet. 16
  • 17. Using a Pie Chart Distribution? A typical non-pay-for-performance Organization tells 99% of employees that they were doing everything expected. In fact many organizations tell almost half of employees are that they were doing even more than expected. Can this really occur? 1% 45% Exceeds Meets 54% Does Not Meet 17
  • 18. Typical Bell-Shaped Pattern & the Law of Large Numbers If you look at performance ratings in companies across the country, you would see the typical distribution resembles a bell-shaped curve, as shown below. Overall, you would find that the number of people with outstanding performance is just about balanced by the number of people requiring improvement in their performance. You should fully expect that your organization’s overall ratings will follow this same pattern. 99.72% of Performance 18
  • 19. P4P Leads to:  Consistency - creating a sense of fairness  Compensation viewed as a reward for performance (Vs. COLA adjustments and length of service “entitlements”)  Employees who understand what is expected  Supervisors with tools and resources to effectively evaluate and motivate performance  Employees who perceive professional development as unlimited 19
  • 20. Salary Structure The Salary Structure consists of a series of salary ranges applicable to positions. An annual structure review is completed by the company to ensure salary ranges remain competitive in the marketplace for each upcoming year. Midpoints are adjusted to be reflective of market by beginning of each year (Lead/Lag) 20
  • 21. Salary Ranges Depth Midpoint is representative of market value for jobs in each grade Increments between midpoints (9%) recognize difference in relative value of positions Width Typical Grade Range spread above & below the midpoint +/- 25% for Exempt +/- 20% for Non-Exempt These are the intervals that identify the maximum dollar levels to be paid according to performance designation 21
  • 22. Pay-for-Performance Matrix P4P philosophy links individual performance to salary. Linkage achieved by designating specific salary range segments for each performance rating designation Performance Designation: Target Salary Range Improvement needed: < 95% of midpoint Competent in all aspects of the position: 95% to 104.9%of midpoint Outstanding: 105% to 114.9% of midpoint Exceptional: 115% to 125.0% of midpoint New to Position or Developing Good Performer: < 95% of midpoint 22
  • 23. Salary Planning Pay-for-Performance “Guidelines”  Below Target Range Employees with % of midpoint below the target performance range may receive an increase to bring them to the minimum of that range  Within Target Range Employees with % of midpoint within the target performance range may receive a competitive increase  Above Target Range Employees with % of midpoint above targeted performance range will not receive an increase 23
  • 24. Salary Grade Structuring  External salary surveys are used to determine market average salaries for benchmark positions  Positions are assigned to salary grade with midpoint closest to market average, e.g., + or – 5%  Remaining positions are “slotted” into salary grades based on: - Previous grade relationships - Management judgment 24
  • 25. Salary Structure A Salary structure is the foundation of a compensation system. – The salary structure includes salary grades with a minimum and maximum, which define the dollar value for each position. – Increments between salary grades recognize difference in the relative value of positions. – Intervals within each salary range recognize differences in performance. – The midpoints of the salary grades relate to the competitive market. 25
  • 26. Lag/Lag Lead/Lag Lead/Lead In the course of the one-year period during which data will be relied upon for compensation decisions, the market itself continues to move. 1. Therefore, data effective at a point in time at the beginning of the year will “lag” the market the entire year. 2. Projecting the market’s position at mid-end, and adjusting compensation ranges accordingly allows one to “lead” the market for the first half of the year then lag the market for the balance of the year 3. Projecting the market’s position at year-end, and adjusting compensation ranges accordingly allows one to “lead” the market. A “lead/lag strategy” is broadly accepted as efficient in balancing salary costs with competitiveness. This strategy is favored by many organizations because of its “middle ground” position. It is not so conservative as to detract from the organization’s ability to compete. 26 Yet, it is not so aggressive as leading the market for the entire year, with a resultant higher cost.
  • 27. Pay Positioning vs. The Market  “Competitive” = market median (most typical)  More aggressive organizations target pay at above-average levels, e.g, 3 Quartile Vs Mid or even 1 Quartile rd st  “Mix” of compensation (base vs. variable) is a strategic lever, e.g., Pay-at-Risk. 27
  • 28. Salary Range Example Exempt Employees Max for "Meets Max for Max for Expectation" Outstanding Exceptional Differential Minimum performer performer performer EXEMPT between steps 95% MIDPOINT 105% 115% 125% 13 base $31,467 $37,020 $38,871 $42,573 $46,275 14 109.0% $34,299 $40,352 $42,369 $46,405 $50,440 15 109.0% $37,386 $43,983 $46,183 $50,581 $54,979 16 109.0% $40,751 $47,942 $50,339 $55,133 $59,927 17 109.0% $44,418 $52,257 $54,870 $60,095 $65,321 18 109.0% $48,416 $56,960 $59,808 $65,504 $71,200 19 109.0% $52,773 $62,086 $65,191 $71,399 $77,608 20 109.0% $57,523 $67,674 $71,058 $77,825 $84,593 28
  • 29. Salary Range Example Non-Exempt Employees Max for "Meets Max for Max for Expectation" Outstanding Exceptional Differential Minimum performer performer performer NON EXEMPT between steps 96% MIDPOINT 104% 112% 120% 1 BASE $15,974 $16,640 $17,306 $18,637 $19,968 2 109.0% $17,412 $18,138 $18,863 $20,314 $21,765 3 109.0% $18,979 $19,770 $20,561 $22,142 $23,724 4 109.0% $20,687 $21,549 $22,411 $24,135 $25,859 5 109.0% $22,549 $23,489 $24,428 $26,307 $28,186 6 109.0% $24,579 $25,603 $26,627 $28,675 $30,723 7 109.0% $26,791 $27,907 $29,023 $31,256 $33,488 8 109.0% $29,202 $30,419 $31,635 $34,069 $36,502 9 109.0% $31,830 $33,156 $34,482 $37,135 $39,787 10 109.0% $34,695 $36,140 $37,586 $40,477 $43,368 11 109.0% $37,817 $39,393 $40,969 $44,120 $47,272 12 109.0% $41,221 $42,938 $44,656 $48,091 $51,526 29
  • 30. Salary Ranges Non-Exempt & Exempt Employees Pay Grade Differential Minimum EXEMPT between steps 95% MIDPOINT 13 base $31,467 $37,020 Minimum 14 109.0% $34,299 $40,352 Differential NON EXEMPT between steps 95% MIDPOINT 15 109.0% $37,386 $43,983 1 BASE $15,808 $16,640 16 109.0% $40,751 $47,942 2 109.0% $15,417 $18,138 17 109.0% $44,418 $52,257 3 109.0% $16,804 $19,770 18 109.0% $48,416 $56,960 4 109.0% $18,317 $21,549 19 109.0% $52,773 $62,086 5 109.0% $19,965 $23,489 20 109.0% $57,523 $67,674 6 109.0% $21,762 $25,603 7 109.0% $23,721 $27,907 109.0% Management 8 $25,856 $30,419 Levels 9 109.0% $28,183 $33,156 (21 and above) Differential Minimum 10 109.0% $30,719 $36,140 between steps 95% MIDPOINT 11 109.0% $33,484 $39,393 21 118.0% $67,877 $79,855 12 109.0% $36,498 $42,938 22 109.0% $73,986 $87,042 23 109.0% $80,645 $94,876 24 109.0% $87,903 $103,415 25 109.0% $95,814 $112,722 26 109.0% $104,437 $122,867 27 109.0% $113,837 $133,925 28 109.0% $124,082 $145,979 29 109.0% 30 $135,249 $159,117 30 109.0% $147,422 $173,437
  • 31. What is Market Pricing? The benchmarking of pay  using salary survey data  against “comparable” positions  in relevant labor markets 31
  • 32. Advantages of Market Pricing  Easy to explain and understand Point-factors approaches confuse and frustrate line managers  Competitive necessity In increasingly global economy, much more pressure to manage and control costs Labor often viewed like any other resource whereby organizations want to pay the “right” price for level of quality desired  Reduces administrative burdens  Puts Comp/HR person on more solid ground in pay discussions 32
  • 33. Market Pricing Disadvantages  You can’t market price every job  Plenty of room for abuse of statistics  Surveys cost $$$  The approach requires expertise  Requires a cultural shift in organizations traditionally focused on pay equity 33
  • 34. Market Pricing Historical Perspective Global & local business competitiveness Focus on “human capital” Focus on external pay competitiveness GROWTH OF USE OF MARKET PRICING Number and types of compensation elements Number and quality of compensation surveys 1950’s 2000’s DECLINE Of USA economic domination Focus on internal equity Job evaluation 34
  • 35. Where & When Market Pricing Typically Used COMPENSATION PROGRAM’S FOCUS ON MARKET COMPETITIVENESS Market Aware Market Integrated Market Based INDUSTRIES Government Manufacturing Technology Education Health care Finance/insurance Brick and mortar Deregulated Health care USE OF MARKET PRICING By exception, when In parallel with job Basis of position “system” doesn’t give evaluation, to set evaluation and pay range the right answer grade/band pay ranges development for all positions using specific set of benchmarks PACE OF INDUSTRY CHANGE Low Moderate High 35
  • 36. Benchmarking • Intent is to match base pay to market to remain competitive • Competitive salaries are measured through use of published salary surveys. • Preference is to compare local companies that are similar in terms of skills required, technological sophistication, size, and products. 36
  • 37. BENCHMARKING MARKET & JOB LEVELS (Example)  MECHANICAL ENGINEER 1 (ENTRY LEVEL position) Bachelors Degree in Mechanical Engineering or equivalent experience.  MECHANICAL ENGINEER 2 Bachelors Degree in Mechanical Engineering or equivalent experience, and 2 years of applicable mechanical engineering experience.  MECHANICAL ENGINEER 3 Experience and Training: Bachelors (Masters preferred) in Mechanical Engineering or equivalent experience, and 5 years of applicable mechanical engineering experience.  MECHANICAL ENGINEER 4 Experience and Training: Masters Degree in Mechanical Engineering or equivalent experience, and 8 or more years of applicable progressively complex Mechanical Engineering experience  MANUFACTURING ENGINEER 5. Excludes those with full supervisory responsibilities. Experience and Training: Masters Degree in Manufacturing Engineering or equivalent experience, and 10 or more years applicable progressively complex Manufacturing Engineering experience. 37
  • 38. What is a Career Level? A Career Level is a distinct level of responsibility and proficiency within a job family. In each of the job families positions are typically assigned to one of the following career levels: Management Professional Technician Admin. Hourly M3 - 3rd Level Manager P5 - Expert T3 - Lead A3 - Lead H3 - Lead M2 - 2nd Level Manager P4 - Advanced T2 - Skilled A2 - Skilled H2 - Skilled M1 - 1st Level Manager P3 - Career T1 - Entry A1 - Entry H1 - Entry MS - Supervisor P2 - Intermediate P1 - Entry While the definitions and requirements of the survey’s career levels are generally consistent across our job families, some differences exist between different types of job families (e.g. technical vs. non-technical families). The career levels applicable to each job family are described in terms of the general experience/ education, knowledge/skills/abilities, and typical responsibilities expected at each level in each family. NOTE: Executive positions are not assigned career levels, as all are assumed to be top managers. 38
  • 39. Non-Benchmark Jobs Jobs for which you can’t get good data  Job evaluation is the traditional answer  “Slotting” of jobs to estimate market value can be an alternative Link a given job to one or more other benchmark positions that have been market priced, and thereby assigning it to the same reference data. Example: slotting an OD Manager against an HR Manager and a Compensation Manager 39
  • 40. What is a Job Family? A job family is a group of jobs in a major work function sharing similar background, education, and experience requirements.  Matching positions to job families is done based upon the duties, responsibilities, background and experience requirements of your positions, not the department or business unit that the position is in.  For instance, while Engineering positions (such as Field Service) may exist in the Operations or Customer Service departments, those jobs are matched to an Engineering job family, not Operations or Customer Service. 40
  • 41. Position Matching Blended Jobs Financial Systems Analyst Match to Financial Analyst, Systems Analyst or both? 1. “Highest Common Denominator” approach (recommended) Survey Position Market Median Base Salary Financial Analyst $60,000 Systems Analyst $70,000 Reference value for your Financial Systems Analyst should be at least $70,000 2. Weighted average blending of data Survey Position Market Median Base Salary Percentage of job Financial Analyst $60,000 60% Systems Analyst $70,000 40% Reference value for your Financial Systems Analyst should be $64,000 41
  • 42. Salary Surveys Survey Sources & Quality Considerations Good  Clear job or role definitions to ensure “apples to apples” comparisons  Efforts to support job matching  Sufficient sample size for statistical inference, i.e., lots of participants!  Full range of compensation elements and appropriate statistical measures  Rigorous data auditing and cleaning  Flexible (electronic) output formats Bad (Let’s just say, “not so good”)  Very brief and/or generalized job definition  Collect average pay per job instead of incumbent-specific data  Base salary only  Averages only  Self-reported data (e.g., professional association surveys of their members) Ugly  Statistically biased (e.g., recruiting firm “surveys”)  Unnamed sources and participants  e.g., Monster.com, Salary.com, Payscale .com 42
  • 43. Surveys & Appropriate Labor Markets Appropriate labor market should be determined by level of position: Non-Exempt (and Hourly) Local only Exempt Local primary Regional secondary Key Employees & Management National primary Local secondary 43
  • 44. Surveys & Similar Companies Companies in the salary surveys meet one or more of the following criteria • Similar size business, i.e. complexity of the job is comparable • Companies with similar positions • Geographic location is in the area from which location would recruit to fill the position 44
  • 45. Weighting Survey Matches Most situations “simple averaging” (equal weighting) is appropriate Under certain (limited) circumstances, sources may be more heavily weighted to put more emphasis on Industry specific sources or Significantly better match of survey description to your position Some organizations weight by the number of companies or incumbents for each data point Sample criteria for weighting Weight 1x: “Meets evaluation standards” • acceptable source and match Weight 2x: “Very trustworthy source” • high quality survey methodology • large participant base Weight 3x: “Most relevant source/match” • highly comparable participants 45
  • 46. Aging Survey Data Survey pay statistics are typically “aged” to a common point in time To “standardize” data from sources conducted at different dates 3% annual Aged Aged to Common Date Survey A: 1/1/09 data x 1.0450 7/1/2010 Survey B: 4/1/09 data x 1.0375 7/1/2010 Survey C: 7/1/09 data x 1.0300 7/1/2010 To position pay recommendations to be competitive at a certain point in time Pay policy or ranges effective Jan 1 July 1 Dec 31 Lag/Lag Data Aged to Lead/Lag Data Aged to Lead/Lead 46
  • 47. Salary Planning Each year, the company should set goals for the salary planning process. These goals include: 1. Meeting Salary Budget Targets 2. Meeting Cash Flow Targets 3. Achieving Pay-For-Performance Targets 47
  • 48. Salary Planning & Range Movement Compare current Company midpoints with market data (weighted average). – The difference between midpoints and market tells us how the midpoints should move – Example: Company midpoint and market salaries are 3% apart. Midpoints should move 3% to bring us back in line. 48
  • 49. Salary Planning • Annual Event • Based upon projected performance levels • Should take into account expected promotions, progressions, terminations, retirements, and leaves. • May be carried out on-line 49
  • 50. Salary Planning Flow Compensations July Compensation reviews submits the salary survey data recommendations to against pay rates and Division Manager determines salary range for review and movement if necessary. approval. Mid-September Executive Compensation Managers Overall designation Management creates and begins salary of performance communicates the planning process ratings are reviewed approves the range through OSP movements and salary planning by projecting by Division establishes the Salary instructions for performance Manager and Increase Fund. Managers. ratings. approved. Compensation Salary Plan is Managers apply communicates to reviewed by merit increases Managers that Approvals are Compensation and staying within salary the Salary Plan has completed on-line the Division budget and cash been approved. Manager. flow targets. Yes Plan is No approved Line Managers approve the salary actions per plan on a monthly basis. 50
  • 51. Salary Planning Process • Each department is allocated a merit increase fund based pro-rata share of merit pool. • Every manager has discretion for planning increases – Project next year’s performance – Increase based on where employee is paid in the range – Internal Equity – Within Company Guidelines – Budget Constraints 51
  • 52. Salary Planning Process Departments must manage their salary plan – Budget Constraints – Cash Flow: – Timing of increase changes cash flow – An increase in January has a large cash flow than an increase in October – Goals: • Meet Company Guidelines • Recognize and reward strong performance • Maintain equity with internal and external market • Motivate and retain 52
  • 53. Salary Planning Projected Performance Ratings • Projected ratings based on expectation of performance against increasingly demanding standards • Distribution should reflect overall performance of the unit “Plan” ratings should be changed at the time of review if performance has improved or deteriorated 53
  • 54. Salary Planning Position in Range • Pay for Performance objective is to achieve at least 75% of employees in each performance rating within target performance range by year-end • Long range goal is to achieve at least 90% of employees in target range 54
  • 55. Difference Between Promotion & Progression • Promotion only occurs through a job posting. Most promotions are not planned ahead of time, and therefore are not included in the salary plan • Progression only occurs in a defined job family where there is a review of employee’s readiness for next level. Progressions are included in salary planning 55
  • 56. Merit Increase Fund The Salary Increase Fund determines the amount of money to be made available for merit increases in order to maintain equitable and competitive salaries throughout the Company. A number of business and personnel factors are considered in determining the Salary Increase Fund such as: – normal and continued changes in the work force; – the need for acquisition of new personnel during growth periods; and – the fiscal resource of the company. 56
  • 57. Managing the Merit Increase Fund “PAY FOR PERFORMANCE PRIORITIES” First Priority • Good Performers Below 95% of Midpoint • Should be Paid Within the Performance Target by Year-end Second Priority • Outstanding Performers Below Performance Target • Employees who CONSISTENTLY have been rated at “O” Performance Level Should be Paid Within the Performance Target by Year-end Third Priority • Exceptional Performers Below Performance Target • Employees who CONSISTENTLY have been rated at “E” each Performance Level Should be Paid Within the Performance Target by Year-end Cash Flow Based on Anniversary Date increases and 12 Month Timing : Possible Use Of Two Increases To Reward While Managing Cash Flow 57
  • 58. Adverse Impact Analysis Mean & Standard Deviation VARIABLES INCLUDE:  CURRENT SALARY (AS DEFINED BY EMPLOYER AND INCLUDES COMMISSIONS AND BONUSES)  TIME IN GRADE OR, BAND/LEVEL/GROUP OR TITLE TO IDENTIFY WHETHER THERE IS A “POTENTIAL PATTERN”. Relative to Number of Standard Gender/Race Title Average Annualized Pay Deviations from Mean Female 12 PLANNER 81.3% 39,500 (1.63) Female 4 PLANNER 89.0% 43,200 (0.96) Female 3 PLANNER 94.1% 45,695 (0.52) Female 2 PLANNER 94.4% 45,855 (0.49) Female 6 PLANNER 95.9% 46,545 (0.36) Female 10 PLANNER 96.1% 46,690 0.18 Female 9 PLANNER 98.3% 47,750 (0.15) % Females Below Female Mean Female 11 PLANNER 99.9% 48,530 (0.01) 8 66.67% Female 1 PLANNER 104.0% 50,501 0.35 Female 5 PLANNER 112.7% 54,750 1.11 Female 8 PLANNER 117.4% 57,000 1.52 Female 7 PLANNER 119.4% 58,000 1.70 Total in Group Average or Mean 48,668 12 One Standard Deviation 5,534 UCL $ 59,736 2 sigma 11,067 LCL $ 37,601 58
  • 59. IDENTIFY RELEVANT VARIABLES CORRELATION ANALYSIS BASED ON: Male Correlation Table  JOB RESPONSIBILITIES SKILLS 70000  60000  PERFORMANCE 50000 40000 Performance Rating 30000 Annualized Pay 20000 Female Correlation Table 10000 0 70000 1 3 5 7 9 11 13 15 17 19 21 23 25 60000 50000 40000 Performance Rating 30000 Annualized Pay 20000 10000 0 1 2 3 4 5 6 7 8 9 10 11 12 59
  • 60. PATTERNS AND PROBLEMS PATTERN  LOOKING WITHIN EACH Relative to COMPONENT OF EXEMPT Gender/Race Title Average AND NON-EXEMPT Minority PLANNER 75.6% Male 13  IF A PATTERN EXISTS THEN Minority PLANNER 81.3% SYSTEMIC REBUTTAL IS Female 12 NEEDED Minority PLANNER 89.0% Male 5 PROBLEM Minority PLANNER 89.0% Female 4  LOOKING AT GROUPS AND Minority INDIVIDUALS Male 24 PLANNER 94.1%  IF A PROBLEM EXISTS THEN Minority PLANNER 94.4% INDIVIDUAL OR GROUP Female 2 EXPLANATIONS ARE NEEDED 60
  • 61. LOOK FOR PATTERNS I 1.REVIEW SALARY GRADES IN EACH COMPONENT WITH COMPARATORS, I.E.,  FEMALES Vs MALES;  MINORITY Vs MAJORITY 2.FOR ALL GRADES WITH COMPARATORS  DETERMINE ADVERSE IMPACT TO: • MALE Vs FEMALE AND • MINORITY Vs MAJORITY 61
  • 62. LOOK FOR PATTERNS II 3. DETERMINE HOW MANY GRADES WITHIN EACH COMPONENT WITH COMPARATORS ARE ADVERSE TO:  FEMALES  MINORITY  DETERMINE THE NUMBER OF SALARY GRADES ADVERSE TO • FEMALE AND • MINORITY 4. CALCULATE THE ADVERSE PROTECTED GROUP PERCENTAGE:  DETERMINE THE ADVERSE % OF FEMALES TO TOTAL EMPLOYED AND THE ADVERSE % OF MINORITIES TO TOTAL EMPLOYED 62
  • 63. Salary Planning Close-out • Salary plan reviewed by CEO & Management Team – Distribution of Performance Ratings – Compliance with the “Pay for Performance” guidelines – Spending within budget – Reviewed for adverse impact • Plan finalized and distributed to managers in January 63
  • 64. Communications Make every effort to clearly communicate your compensation plan to all employees. However, understand that the compensation plan is a two-way responsibility.  Managers and supervisors are expected to explain and answer questions pertaining to the plan.  And to communicate salary information to employees – Salary range for current position – Salary range for next likely position  Employees are expected to understand plan details and put forth behaviors that will result in expected performance. When uncertain about plan practices, employees are expected to ask for further explanation or information. 64
  • 65. Communicating The Process 1. Management is committed to fair and equitable administration of the compensation plan. 2. Communication about the plan will be published and distributed to all employees. 3. Decision making about pay and recognition will be taught to all managers & supervisors to ensure uniformity of practice. 65
  • 66. QUESTIONS YOU NEED TO ADDRESS: What is 2010 Strategy? Business strategies are rapidly changing with economic conditions  Survival mode  More cost controls in place  Doing more with less How important are Attraction and Retention? Where does competitive compensation fit in? Is there an opportunity to introduce pay for performance (P4P)? 66
  • 67. MANUFACTURERS’ ASSOCIATION OF SOUTH CENTRAL PENNSYLVANIA 160 Roosevelt Ave York Pa 17401 www.mascpa.org JIM BAKER SR CONSULTANT TALENT MANAGEMENT 717-781-4070 67