Developer To Manager (and back, and back again)

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Slides from my Devopsdays Vancouver 2018 talk on the move back and forth from management. Mistakes made, lessons learned.

Leadership & Management

Developer to
Manager
(and back, and back again)

Who?
• Founded in 2011. Global team: Mountain View, CA USA (Headquarters), Tokyo Japan, Seoul Korea
• $54 million raised from Silicon Valley VC ﬁrms & Strategic Investors 
Sierra Ventures, Scale Venture Partners, Jerry Yang, SBI (formerly Softbank Investment), IT Farm, Bill Tai
• ~1M rows/second
• 700,000 Presto queries/day
@j14159 
(Twitter, GitHub)

What/Where?
• Dev → Senior Dev → Lead Dev

• Senior/Lead → Manager (hybrid manager-developer)

• Lead → Manager (hybrid again)

Mistakes!
And lessons from both sides
CC-BY-2.0waterboardhttps://ﬂic.kr/p/fbxeK9

People
(No project management today)
CC-BY-SA-4.0AnotherBelieverhttps://commons.wikimedia.org/wiki/File:Vancouver_Pride_2016_-_42.jpg

Spoilers
Empathy
(or lack thereof)

Ego 
(too much of it)

– Tyler Weir (@tylerweir)
“Sometimes you’re a bit direct.”

1:1s
Pure Information
CCBY2.0MarcinChady-https://ﬂic.kr/p/bKeGz8

Cultivate the Flow
Of information
PublicDomain,PaulHames,CaliforniaDepartmentofWaterResources

Full Duplex NVC
It’s not just for managers.
CCBY2.0MarcinChady-https://ﬂic.kr/p/bKeGz8

Make Room
CC-BY-SA-4.0Myrabella/WikimediaCommons

(Misuse of) Authority
PublicDomain-https://ﬂic.kr/p/ePSr4W

– Sarah Mei (@sarahmei)
“The line between service and authority can be thin,
and authority can seem ‘easier’. If you don’t have
to gain consensus you can go faster.”

– Sarah Mei (@sarahmei)
“Ultimately, the difference is that 
authority drives out creativity 
and the cycle of ideas that is so vital in software. 
It does so by design.

For Every Team A Reason
CCBY2.0RebeccaSearle-https://ﬂic.kr/p/KgoDg

Team Development
Ego + authority kills it
CCBY2.0monkeywing-https://ﬂic.kr/p/7RrDJo

The Team Knows What it Needs
CC-BY-2.0jjmusgrove-https://ﬂic.kr/p/r1UuJD

Help Make Room
CC-BY-SA-4.0Myrabella/WikimediaCommons

Devops Continuum
Diﬀerent roles, shared purpose

(Management?) Continuum
More shared purpose

Reading List
• Nonviolent Communication 
https://www.nonviolentcommunication.com/

• The Manager’s Path 
http://shop.oreilly.com/product/0636920056843.do

• High Output Management 
https://www.amazon.ca/High-Output-Management-
Andrew-Grove/dp/0679762884

• Ego Is The Enemy 
http://egoistheenemy.com/

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Developer To Manager (and back, and back again)

1. Developer to Manager (and back, and back again)

2. Who? • Founded in 2011. Global team: Mountain View, CA USA (Headquarters), Tokyo Japan, Seoul Korea • $54 million raised from Silicon Valley VC ﬁrms & Strategic Investors  Sierra Ventures, Scale Venture Partners, Jerry Yang, SBI (formerly Softbank Investment), IT Farm, Bill Tai • ~1M rows/second • 700,000 Presto queries/day @j14159  (Twitter, GitHub)

3. What/Where? • Dev → Senior Dev → Lead Dev • Senior/Lead → Manager (hybrid manager-developer) • Lead → Manager (hybrid again)

4. Mistakes! And lessons from both sides CC-BY-2.0waterboardhttps://ﬂic.kr/p/fbxeK9

5. People (No project management today) CC-BY-SA-4.0AnotherBelieverhttps://commons.wikimedia.org/wiki/File:Vancouver_Pride_2016_-_42.jpg

6. Spoilers Empathy (or lack thereof) Ego  (too much of it) 

7. One:One

8. Why 1:1s? Healthy organizations

9. How to 1:1 It’s not about the manager

10. Tools For Talking

11. – Tyler Weir (@tylerweir) “Sometimes you’re a bit direct.”

12. Turn Into The Wave Embrace dissent

13. 1:1 With Empathy

14. Feedback Loop

15. 1:1s Pure Information CCBY2.0MarcinChady-https://ﬂic.kr/p/bKeGz8

16. Cultivate the Flow Of information PublicDomain,PaulHames,CaliforniaDepartmentofWaterResources

17. Full Duplex NVC It’s not just for managers. CCBY2.0MarcinChady-https://ﬂic.kr/p/bKeGz8

18. Make Room CC-BY-SA-4.0Myrabella/WikimediaCommons

19. Make Room CC-BY-SA-4.0Myrabella/WikimediaCommons

20. (Misuse of) Authority PublicDomain-https://ﬂic.kr/p/ePSr4W

21. – Sarah Mei (@sarahmei) “The line between service and authority can be thin, and authority can seem ‘easier’. If you don’t have to gain consensus you can go faster.”

22. – Sarah Mei (@sarahmei) “Ultimately, the difference is that  authority drives out creativity  and the cycle of ideas that is so vital in software.  It does so by design.

23. Ego + Authority = Bad Time

24. For Every Team A Reason CCBY2.0RebeccaSearle-https://ﬂic.kr/p/KgoDg

25. Team Development Ego + authority kills it CCBY2.0monkeywing-https://ﬂic.kr/p/7RrDJo

26. Team Development Ego + authority kills it CCBY2.0monkeywing-https://ﬂic.kr/p/7RrDJo

27. Round 2 Back to management

28. The Team Knows What it Needs CC-BY-2.0jjmusgrove-https://ﬂic.kr/p/r1UuJD

29. Provide Context Buﬀer and share

30. Help Make Room CC-BY-SA-4.0Myrabella/WikimediaCommons

31. Devops Continuum Diﬀerent roles, shared purpose

32. A New Continuum More shared purpose

33. (Management?) Continuum More shared purpose

34. Reading List • Nonviolent Communication  https://www.nonviolentcommunication.com/ • The Manager’s Path  http://shop.oreilly.com/product/0636920056843.do • High Output Management  https://www.amazon.ca/High-Output-Management- Andrew-Grove/dp/0679762884 • Ego Is The Enemy  http://egoistheenemy.com/

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