Ivan Walsh

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If you're reading this, you're probably looking for a technical writer. If so, maybe I can help. What does a technical writer actually do? I write, review, publish, distribute, and extend information assets. Why? Because great documentation reduces technical support costs, enhances your brand, and encourages customers to use your products. Who’ve you worked for? I’ve worked in the UK, USA, and China with Fortune 500s, start-ups, SMBs, and one-person business owners. IBM, NEC, Intel, US Department of Justice, Misys, Bank of Ireland, Agilewords, and more. Specialties: * Technical Documentation (often for bank and financial services) * Online Help System (RoboHelp/Madcap Fla...

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