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Usability Expert
Review
Anna Diubina
What is usability?
The effectiveness, efficiency and satisfaction with
which specified users achieve specified goals in
particular environments.
10 Usability Heuristics by
Jakob Nielsen
1. Visibility of system status
2. Match between system and the real world
3. User control and freedom
4. Consistency and standards
5. Error prevention
6. Recognition rather than recall
7. Flexibility and efficiency of use
8. Aesthetic and minimalist design
9. Help users recognize, diagnose,
and recover from errors
10. Help and documentation
How to conduct an Expert Review
How to conduct an Expert Review
Define application or website goals
Define Personas
Define users’ main scenarios
Write a report
There is a slow page loading with no indication
about page loading itself
10 Usability Heuristics by Jacob Nielsen
1. Visibility of system
status
2. Match between system
and the real world
3. User control and
freedom
4. Consistency and
standards
5. Error prevention
6. Recognition rather than recall
7. Flexibility and efficiency of
use
8. Aesthetic and minimalist
design
9. Help users recognize,
diagnose, and recover from
errors
10.Help and documentation
ItThere is no ability to collapse/expand wishes
Only a difference between pro and contra
votes is collected
Reply and vote buttons’ fonts are rather small
Report example
Usability Expert Review

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