6. The Skills Required for DevOps are Different from the
Skills Organizations Possess Today
7. To succeed in DevOps, organizations require
T-shaped professionals
Cross functional skills
Deep knowledge
and understanding
of their domain
Professionals with a broad
set of skills who can take
on multiple roles
13. ITpreneurs DevOps portfolio is built around
the following programs
At the heart of the ITpreneurs
portfolio.
DASA builds skills and knowledge
relevant for any devops
professional, team, and
organization
As ITIL is core to any
operations professional,
ITpreneurs supports
professionals with this core
body of knowledge
The DevOps ITSM course
provides the bridge
between ITSM and
DevOps
Lean IT provides the
capabilities required
to continuously
improve and reduce
waste
Cloud is also an
enabler of DevOps,
and ITpreneurs
supports the Cloud
Credential Council
14. Featured product - DASA DevOps
Fundamentals classroom
DEMO
● DevOps training is the starting point for an
organization going on the DevOps journey.
Improved workflows and faster deployment starts
with a core understanding of DevOps
fundamental concepts by anyone involved in an
agile and/or DevOps team
● Intense and practical 3 day classroom training
program
● ITpreneurs provides printable courseware
licenses, ebooks or printed books.
● Instructors benefit from extensive Train the
Trainer programs, and comprehensive ‘instructor
packages’ with relevant guidance on how to
deliver this course.
15. Featured product - DASA DevOps
Fundamentals eLearning
DEMO
● The DevOps Fundamentals eLearning
course is a core building block for any
organization who wants to adopt
DevOps practices and train a large
group of people quickly and effectively
● 24 hours of self-paced online learning
● Accessible on mobile, tablet, computer
● Fun and engaging learning, with
quizzes, exercises, interactive learning
elements
● Audio and narration available
depending on your choice of learning
● Created by DevOps experts who also
appear on videos throughout this
course
16. Featured product - DASA DevOps Practitioner
classroom
DEMO
● DevOps Practitioners demonstrate mastery
of the skills required to operate successfully
in a DevOps team
● A practical 2-day training program that is
relevant for anyone who contributes to and
takes responsibilities within a DevOps team.
● During the course the core skills necessary
for DevOps professionals Courage,
Leadership, Teambuilding, Continuous
Improvement are discussed in great detail
● The Practitioner course builds on the core
terminology and concepts provided in the
DevOps Fundamentals program
17. Featured product - DevOps and ITSM course
DEMO
● You know ITSM and are interested in
better understanding DevOPs. This 1-
day program focuses on sharing the
essential knowledge of DevOps and
positions it against familiar ITSM
concepts.
● Presentations and intense case studies
help to better understand the impact of
DevOps concepts
● During this course several example
journeys are explained helping the
audience become more familiar with
DevOps transformation initiatives
DevOps and
ITSM (ITIL®)
DevOps Journey
Examples
DevOps
ITSM
Contribution of
ITIL® and DevOps
Introduction to
DASA
18. Introducing the DevOps Agile
Skills Association at the heart of
the ITpreneurs DevOps portfolio
supporting organizations in the ultimate search for flow
in the delivery of IT services
19. About the DevOps Agile Skills Association
(DASA)
DASA is an independent and open
association supporting the development
of high-performance IT organizations
through agile DevOps initiatives. DASA
offers thought leadership as well as
practical guidance for competence
development for professionals and
organizations.
21. DASA is an open and member oriented association that
supports DevOps skill development
22. The following six principles sketch the core ingredients
defined by DASA for organizations to operate effectively
in a DevOps environment
23. The DASA competence framework helps individuals,
team, and organizations develop relevant skills
1- Novice / 2- Competent / 3- Proficient / 4 - Expert / 5 - Master
Knowledge
Areas
Skill Areas
Courage
Teambuilding
DevOps Leadership
Continuous improvement
Business Value Optimization
Business Analysis
Architecture & Design
Programming
Continuous Delivery
Test Specification
Infrastructure Engineering
Security, Risk & Compliance
Knowledge Areas Skills Areas
23
24. There are 4 DevOps identified skill areas
Courage Evangelism, coaching, self-confidence, proactivity, reflection, trust, open discussions, experimentation,
fail fast, courage to change
Teambuilding Understand the other’s point of view, collaboration, mutual accountability, common purpose, ability to
integrally support the service/product
DevOps Leadership Facilitating teams to high performance, humility, transparency, Service lifecycle mindset, Stakeholder
management
Continuous improvement Today we do our work better than yesterday, kaizen mindset, quality at the source, first time right,
knowledge-sharing, adaptiveness
25. And these skills are supported by 8 knowledge
areas
Business Value Optimization Use of the IT service in real life, including direct feedback loop of user comments to team, service level
management, definition of done, business activity/performance monitoring, business case management
Business Analysis Functional requirements, non-functional requirements, longer term development of business process
(based on translation of market developments), data analysis, refinement
Architecture & Design Ensuring fit between developments and current situation, overall service design, patterns & styles
Programming Software engineering mastery, everything as code, data management
Continuous Delivery Automated testing, deployment and release management, configuration management, version control,
cloud, containerization, feature-driven delivery
Test Specification Design of test cases, test concepts,
Infrastructure Engineering Technical monitoring, performance management (e.g load balancing etc.), capacity and availability
management, reliability engineering, cloud, containerization
Security, Risk & Compliance Security, service continuity planning
26. The DASA Qualification program
DevOps: Fundamentals
DevOps Specialization:
Specify and Verify
Devops Specialization:
Enable and Scale
DevOps Specialization:
Create and Deliver
DevOps: Practitioner
Novice
Master
Competent
Proficient
Expert
5
Master
2
Competent
3
Proficient
4
Expert
1
Novice
3 days
2 days
2 days 3 days2 days
27. DevOps Fundamentals Builds the Essential
Knowledge Required to start a DevOps Journey
DASA DevOps Fundamentals provides an
extensive introduction to the core agile
DevOps principles covering the essential
knowledge and skill competences that have
been defined by DASA.
The ITpreneurs DevOps Fundamentals
course is a practical and hands-on 3-day
training program that builds an
understanding of all 12 areas of the DASA
competence model.
Programming
Business value
Optimization
Business
Analysis
Test
Specification
Continuous
Delivery
Security, Risk,
Compliance
Infrastructure
Engineering
Architecture
and Design
Courage
Teambuilding
Continuous
Improvement
DevOps
Leadership
28. Entry Points into DevOps Fundamentals
DASA DevOps
Fundamentals
Starting point for everyone in a
DevOps Journey
● Provides core DevOPs
vocabulary
● Understand DevOps
Principles
ITIL Foundation
Experience in IT Service
Management
● Service management
professionals
ITSM DevOps
Course
Understanding key aspects of a
cloud enabled environment
● Starting point in a digital
transformation initiative
Optional route
Lean IT Foundation
Cloud Technology
Associate
Building the
bridge between
DevOps and
ITSM
Entering DevOps from a process
optimization and improvement
aspect
● Lean principles help to
create optimal value
streams
Agile/Scrum
Experience in Software
Development
● Coders / engineers /
testers
29. The DevOps Practitioner Qualification Demonstrates
Mastery of the Skills Necessary to Operate Successfully
in any DevOps Team
Practitioner builds on the Fundamentals
certification which provides the core vocabulary and
understanding of DevOps principles. With this core
set of knowledge in hand, the DevOps Practitioner
certification allows professionals to demonstrate
their leadership skills, the ability to act with
courage, improve themselves every day, and work
in concert with their peers.
DevOps Practitioner is for those craftsmen who
want to demonstrate mastery of their art.
Programming
Business value
Optimization
Business
Analysis
Test
Specification
Continuous
Delivery
Security,
Risk,
Compliance
Infrastructure
Engineering
Architectu
re and
Design
Courage
Teambuilding
Continuous
Improvement
DevOps
Leadership