ISSIP Service Innovation Weekly Speaker Series

1. T-Shaped Professionals in Europe
Today and in 2020 – There is a Job to
do!
Leadership skills for a high-tech economy in Europe
Werner B. Korte
Director
empirica, Germany
(http://empirica.com)
ISSIP Service Innovation Presentation Speaker Series
29 June 2016

2. 2
 Founded in 1988
 35 employees: multi-disciplinary, international team
(10 nations, 15 languages, academic studies in 12
countries)
 Operating internationally
 Focus on European (and beyond) studies and projects
 Flat hierarchy, autonomous staff
 Inbetween ‘university’ and ‘consulting organisation’
 Strong international network
 Coordinator of the European Network for
Innovation Research (ENIR) with partners
all around the world (founded in 2001)
empirica – some facts

3. 3
1. eHealth
2. eCare & Ageing
3. Energy
4. Inclusive Society
5. eSkills & Work
6. Research & Innovation
empirica Business Units
http://empirica.com

4. ICT WORKFORCE AND E-SKILLS

5. ICT Workforce in the EU 2001 - 2014
5
7.3 7.4 7.3 7.5
3.2 3.2 3.2 3.3
3.5 3.7 3.8 3.9 4.0 4.1 4.3 4.5 4.6 4.7
0.3%
1.4%
1.0%
8.5% 5.0%
2.4%
3.2%
2.7% 2.6%
4.1% 3.9%
2.7% 2.6%
0%
2%
4%
6%
8%
10%
12%
14%
16%
18%
20%
0
1
2
3
4
5
6
7
8
2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014
million
Broad definition (EU28, 2011-2013) Core definition (EU27)
Seenext slide for definition ISCO-08 25+351,ISCO-88 213+312;2010-2011 break inseries
Based on Eurostat LFS data, some estimations

6. ICT Workforce: Definition using ISCO
Management,
architecture &
analysis
Core ICT
practitioners –
professional level
Other ICT
practitioners –
professional level
Core ICT
practitioners –
associate /
technician level
Other ICT
practitioners –
associate /
technician level
1330 ICT service managers
2152 Electronics engineers
2153 Telecommunications engineers
2356 Information technology trainers
2421 Management and organization analysts (50%)
2434 ICT sales professionals
2511 Systems analysts
2512 Software developers
2513 Web and multimedia developers
2514 Applications programmers
2519 Software and applications developers and analysts n.e.c.
2521 Database designers and administrators
2522 Systems administrators
2523 Computer network professionals
2529 Database and network professionals n.e.c.
3114 Electronics engineering technicians
3139 Process control technicians n.e.c.
3155 Air traffic safety electronics technicians
3211 Med. imaging and therap. equip. technicians
3252 Med. records and health inform. technicians
3511 ICT operations technicians
3512 ICT user support technicians
3513 Computer network and systems technicians
3514 Web technicians
3521 Broadcasting and audio-visual technicians
3522 Telecommunications engineering technicians

7. Structural Changes of the ICT
Workforce EU27, 2011-2014
Management,
architecture and
analysis
ICT managers
Management and organization analysts (partly)
Systems analysts
Core ICT
practitioners -
professional
level
Software developers
Web and multimedia developers
Applications programmers
Other software and app developers and analysts
Database designers and administrators
Systems administrators
Computer network professionals
Other database and network professionals
Other ICT
practitioners -
professional
level
Electronics engineers
Telecommunications engineers
IT trainers
ICT sales professionals
Core ICT
practitioners -
associate/
technician level
ICT operations technicians
ICT user support technicians
Computer network and systems technicians
Web technicians
Other ICT
practitioners -
associate/
technician level
Electronics engineering technicians
Process control technicians not elsewhere classified
Air traffic safety electronics technicians
Medical imaging and therapeutic equipment
technicians
Medical records and health information technicians
Broadcasting and audio-visual technicians
Telecommunications engineering technicians
total
Source: empirica based on Eurostat LFS data
34%
9%
-21%
7%
-23%
3.5%

8. 8
Composition of the European
ICT workforce in the EU 2014
empirica, based on Eurostat LFS data 2014.
Management, analysis
Core professionals
Other professionals
Core practitioners
Other practitioners

9. Forecast Supply and Demand 2015-2020
(latest update: March 2016)
empirica and IDC 9
8,052,000
8,232,000
8,423,000
8,614,000
8,795,000
8,944,000
7,681,000
7,766,000
7,873,000
7,982,000
8,095,000
8,203,000
372,000
465,000
550,000
632,000
701,000
741,000
7,000,000
7,500,000
8,000,000
8,500,000
9,000,000
9,500,000
2015 2016 2017 2018 2019 2020
Jobsanddemandpotential
Demand Potential Total
Jobs Total
522,000
jobs added
jobs potential

10. E-Skills Policy Indices: Europe 2009 vs. 2013
Source: empirica 2014
See: Gareis, K. Et al.: E-SKILLS FOR JOBS IN EUROPE: MEASURING PROGRESS AND MOVING AHEAD. FINAL REPORT Feb 2014
©

11. E-LEADERS AND E-LEADERSHIP
SKILLS
OR THE
T-SHAPED PROFESSIONAL

12. e-Leader vs. T-Shaped
Professional

13. e-Leadership Index 2015
http://eskills-lead.eu/fileadmin/lead/reports/lead_final_report.pdf

14. e-Leadership Quantification 2015
http://eskills-lead.eu/fileadmin/lead/reports/lead_final_report.pdf

15. 15
Quantification: Old Methodology
e-leadership skills
Definition
LEAD (2014/2015):
• CIO survey in three countries on organisation’s
competence in identifying and addressing
opportunities for business innovation using ICT
• Application of survey results to the known business
structure according to size class of all EU28
countries for the quantification of e-leaders in
EU28 (568,000 in 2013) and extrapolation to 2015
using the 4.4% growth trend of highly skilled ICT
occupations: 620,000 today and to 2020: 776,000
empirica
www.eskills-vision.eu & www.eskills-lead.eu

16. Quantification: New: Big Data Approach
e-leadership skills
Definition
SCALE (2016):
• Quantification of e-leadership demand using online vacancy data: textkernel
product: jobfeed
• Coverage: five countries: DE, UK, FR, NL, AT
• Use of jobfeed taxonomy to include or exclude specific industry and job categories
• Co-occurence analysis using the statistical software and programming language R.
The results were used as the basis for the development of algorithms and key-
word chains for experimentation
• Development and application of final algorithm
• Model assumptions:
o Active job adverts posted no more than 4 months prior
o 50% of searches via job adverts, the remaining searches are carried out
through headhunters, personnel development agencies and staffing industry
actors
empirica
Sources Jobs vacancy data: www.jobfeed.com
Approach for calculation / estimation:
Workforce
Estimation based on an assumed vacancy rate identical to the one of highly-skilled ICT
occupations known to be 4.7% (e-leadership skilled workforce in EU28: 350,000 as of
November 2015)
empirica
Demand
Workforce + Number of e-leadership vacancies applying model assumptions (see
above)
empirica
Supply Assumption: supply = workforce empirica
Forecast
Trend extrapolation. Assumption: growth is correlated with highest skilled ICT jobs
growth: 4.4%
IDC, empirica

17. Challenges and Conclusions
• There is a global race for talent
– US remains a magnet for IT talent
– Asia is increasingly investing in education and skills
• Policy efforts are paying! Supply is improving
• Structural changes in workforce are expected to increase
• Growing number of vacancies in highest e-skills areas
• Increasing mismatch
– Risk of unemployment for people with low or outdated skills
– Growing number of potential vacancies (up to 10%) for specialist and advanced
e-skills
• Demography requires much stronger reliance on re-training and IT
professional education and attracting foreign talent (e.g. H-1B guest
worker visas, refugees …)
• Need for improving highest e-skills level education (qualitatively and
quantitatively)
• Need for around 40,000 additional e-leaders per year in Europe. There is
a job to do!
• European Commission agenda and policy roadmap: Talent for Europe –
Leadership Skills for the High-Tech Economy: Towards an Agenda for
2020 and Beyond

18. THANK YOU
T-Shaped Professionals in Europe Today and in 2020 – There is a
Job to do!