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National Thematic Network (NTN)
Supported by:
2
Swiss Alliance for Data Intensive Services
What is data+service?
□ A Swiss-wide network of competence for innovative
companies and universities
□ “From data to business: Creating new services
and products based on digital data”
□ Goal: Driving innovation in Switzerland
□ Competencies:
› Data science: technology & analytics
› Service Science: business & human factors
□ Focus: (a) industrial services; (b) digital and mobile
services for humans
3
Swiss Alliance for Data Intensive Services
Mission Statement
Mission: Swiss Alliance for Data-Intensive Services
provides a significant contribution to make Switzerland an
internationally recognized hub for data-driven value
creation.
For this goal NTN focuses on three main areas:
 Education: Provide training on both technical and
business-related topics around data-driven value
creation
 Innovation: Catalyse scientific innovation into data-
driven products, services and business models
 Inspiration: Make achievements visible and thus inspire
innovation and entrepreneurship
4
Swiss Alliance for Data Intensive Services
The application pillars
□ Industrial services around Industry 4.0 / Internet-of-Things
› New services around data from physical things (production machines,
technical equipment etc.)
• services based on condition and usage data of the installed basis, e.g.
predictive maintenance and remote services for machines and plants
› Manufacturers
› new independent service providers focused on exploiting data
□ Digital and mobile services for humans
› New services for individuals which are enabled by data and are not
conceivable without them (e.g. decision support or recommendation
systems).
› Newly established service providers (start-ups) with business ideas
living in the digital world
› Established service providers (e.g. insurances, banks) that have to
transform their business due to digitalization
5
Swiss Alliance for Data Intensive Services
Members and partners
National
&
international
partners
Academic members
Industrial services Solution providers Digital & mobile services
6
Swiss Alliance for Data Intensive Services
Activities
□ Education
› Courses & educational programs in Data Science & Service Science
› Thematically focused seminars at member’s sites
› Webinars (on current and relevant topics)
□ Innovation & Research
› Expert groups (thematically focused) – connecting & developing professionals
› Promoting research projects between academia and industries
› Innovation bootcamps
› Student theses (Bachelor, Master, PhD)
› Support of innovative ideas of relevance for the entire network
□ Inspiration & Community: Create innovation ecosystem
› Recruiting platform
› Conferences and workshops
› Publication of association newsletter/magazine
› Development of standards for data security and privacy
› Lobbying for data-intensive services and products in the political arena
□ Visibility
› Award programs (best practice award, young professional award)
› Brokerage between organizations providing data and challenges and members eager to
apply their solutions to such use cases
7
Swiss Alliance for Data Intensive Services
8
Swiss Alliance for Data Intensive Services
Membership fees
□ Principle: Benefit AND contribution
□ Annual contribution:
9
Swiss Alliance for Data Intensive Services
Industrial membership model
□ Contribution is split into
› Monetary contribution
› In-kind contribution (Eigenleistung)
(individually negotiated)
□ 60% of the monetary contribution is „Flex Budget“
and can be used for retrieving network services
› Fees for conferences, workshops, expert groups
› Sponsoring of conferences
› Innovation bootcamps
› Financial support to initiate research projects
› On-site seminars
› Educational courses e.g. CAS/DAS/MAS
10
Swiss Alliance for Data Intensive Services
Expert groups
› Industrial Services, Industry 4.0
› Condition monitoring, Predictive Maintenance
› Machine Learning in industrial practice
› Software and tools (open source)
› Analytical Marketing
› Context-aware services
› Integration of data-intensive services in company IT
systems
› Ethics of Data Usage
› Services for individuals (consumers and citizens)
› Data architecture and big data infrastructure
11
Swiss Alliance for Data Intensive Services
Labs
□ Service Design Lab
› 1-2 days in Schloss Thun
› Professional coaching
› Provided by Mobiliar
□ Smart Factory Lab
› Smart factory showcase
› Featuring Swiss technology
› Culmination point for research
› Provided by Georg Fischer
Machining Solutions
12
Swiss Alliance for Data Intensive Services
National and international partners
□ Int. Society for Service Innovation Professionals
(ISSIP)
□ European Center for Living Technologies
□ Opendata.ch
□ Kundendienstverband Deutschland (KVD)
□ Swiss Association for Analytics
□ Industrie2025
□ Karlsruhe Service Research Institute (KIT)
□ Aalto University, School of Business
13
Swiss Alliance for Data Intensive Services
Management team
Hans Peter Gränicher
D1 Solutions
Vice-President
Dr. Gundula Heinatz
Mobiliar
Dr. Roberto Perez
Georg Fischer
Machining Solution
Prof. Dr. Christoph Heitz
Zurich Univ. of Appl. Sc. ZHAW
President
Prof. Dr. G. di Marzo
Serugendo
Univ. of Genève
Dr. Thilo Stadelmann
Zurich Univ. of Appl Sc.
ZHAW
14
Swiss Alliance for Data Intensive Services
Events in 2016
□ March 15: Big data seminar of HSLU
□ April 8-9: Hackdays zum Thema Energie (HSLU)
□ June 8: SwissText 2016
□ June 15: Workshop: Leveraging Big Data in Industrial Service
Business
› Data driven services in manufacturing: Case study from Finland
› With Prof. Taija Turunen, and entrepreneurs from Finland
□ July 7: Swiss Workshop on Asset Management in industry, logistics
and transport
› Data driven management of physical assets
□ Sept 16: 3rd Swiss Conference on Data Science
› Pre-conference workshop: SDS machine learning day
› > 200 participants

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Unit-IV; Professional Sales Representative (PSR).pptx
 

20170125 christoph heitz data and_service pres 146

  • 1. National Thematic Network (NTN) Supported by:
  • 2. 2 Swiss Alliance for Data Intensive Services What is data+service? □ A Swiss-wide network of competence for innovative companies and universities □ “From data to business: Creating new services and products based on digital data” □ Goal: Driving innovation in Switzerland □ Competencies: › Data science: technology & analytics › Service Science: business & human factors □ Focus: (a) industrial services; (b) digital and mobile services for humans
  • 3. 3 Swiss Alliance for Data Intensive Services Mission Statement Mission: Swiss Alliance for Data-Intensive Services provides a significant contribution to make Switzerland an internationally recognized hub for data-driven value creation. For this goal NTN focuses on three main areas:  Education: Provide training on both technical and business-related topics around data-driven value creation  Innovation: Catalyse scientific innovation into data- driven products, services and business models  Inspiration: Make achievements visible and thus inspire innovation and entrepreneurship
  • 4. 4 Swiss Alliance for Data Intensive Services The application pillars □ Industrial services around Industry 4.0 / Internet-of-Things › New services around data from physical things (production machines, technical equipment etc.) • services based on condition and usage data of the installed basis, e.g. predictive maintenance and remote services for machines and plants › Manufacturers › new independent service providers focused on exploiting data □ Digital and mobile services for humans › New services for individuals which are enabled by data and are not conceivable without them (e.g. decision support or recommendation systems). › Newly established service providers (start-ups) with business ideas living in the digital world › Established service providers (e.g. insurances, banks) that have to transform their business due to digitalization
  • 5. 5 Swiss Alliance for Data Intensive Services Members and partners National & international partners Academic members Industrial services Solution providers Digital & mobile services
  • 6. 6 Swiss Alliance for Data Intensive Services Activities □ Education › Courses & educational programs in Data Science & Service Science › Thematically focused seminars at member’s sites › Webinars (on current and relevant topics) □ Innovation & Research › Expert groups (thematically focused) – connecting & developing professionals › Promoting research projects between academia and industries › Innovation bootcamps › Student theses (Bachelor, Master, PhD) › Support of innovative ideas of relevance for the entire network □ Inspiration & Community: Create innovation ecosystem › Recruiting platform › Conferences and workshops › Publication of association newsletter/magazine › Development of standards for data security and privacy › Lobbying for data-intensive services and products in the political arena □ Visibility › Award programs (best practice award, young professional award) › Brokerage between organizations providing data and challenges and members eager to apply their solutions to such use cases
  • 7. 7 Swiss Alliance for Data Intensive Services
  • 8. 8 Swiss Alliance for Data Intensive Services Membership fees □ Principle: Benefit AND contribution □ Annual contribution:
  • 9. 9 Swiss Alliance for Data Intensive Services Industrial membership model □ Contribution is split into › Monetary contribution › In-kind contribution (Eigenleistung) (individually negotiated) □ 60% of the monetary contribution is „Flex Budget“ and can be used for retrieving network services › Fees for conferences, workshops, expert groups › Sponsoring of conferences › Innovation bootcamps › Financial support to initiate research projects › On-site seminars › Educational courses e.g. CAS/DAS/MAS
  • 10. 10 Swiss Alliance for Data Intensive Services Expert groups › Industrial Services, Industry 4.0 › Condition monitoring, Predictive Maintenance › Machine Learning in industrial practice › Software and tools (open source) › Analytical Marketing › Context-aware services › Integration of data-intensive services in company IT systems › Ethics of Data Usage › Services for individuals (consumers and citizens) › Data architecture and big data infrastructure
  • 11. 11 Swiss Alliance for Data Intensive Services Labs □ Service Design Lab › 1-2 days in Schloss Thun › Professional coaching › Provided by Mobiliar □ Smart Factory Lab › Smart factory showcase › Featuring Swiss technology › Culmination point for research › Provided by Georg Fischer Machining Solutions
  • 12. 12 Swiss Alliance for Data Intensive Services National and international partners □ Int. Society for Service Innovation Professionals (ISSIP) □ European Center for Living Technologies □ Opendata.ch □ Kundendienstverband Deutschland (KVD) □ Swiss Association for Analytics □ Industrie2025 □ Karlsruhe Service Research Institute (KIT) □ Aalto University, School of Business
  • 13. 13 Swiss Alliance for Data Intensive Services Management team Hans Peter Gränicher D1 Solutions Vice-President Dr. Gundula Heinatz Mobiliar Dr. Roberto Perez Georg Fischer Machining Solution Prof. Dr. Christoph Heitz Zurich Univ. of Appl. Sc. ZHAW President Prof. Dr. G. di Marzo Serugendo Univ. of Genève Dr. Thilo Stadelmann Zurich Univ. of Appl Sc. ZHAW
  • 14. 14 Swiss Alliance for Data Intensive Services Events in 2016 □ March 15: Big data seminar of HSLU □ April 8-9: Hackdays zum Thema Energie (HSLU) □ June 8: SwissText 2016 □ June 15: Workshop: Leveraging Big Data in Industrial Service Business › Data driven services in manufacturing: Case study from Finland › With Prof. Taija Turunen, and entrepreneurs from Finland □ July 7: Swiss Workshop on Asset Management in industry, logistics and transport › Data driven management of physical assets □ Sept 16: 3rd Swiss Conference on Data Science › Pre-conference workshop: SDS machine learning day › > 200 participants