All ISO 17021:2015 documents like manual, procedures, SOP, etc. are listed in this PDF required for Conformity Assessment of System Certifying body

1. Global Manager Group
Introduces
ISO 17021:2015 Document Matrix
List of ISO 17021:2015 Documents for Certification – Manual, Procedures,
SOP, Forms, Audit Checklist, etc.
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2. ISO 17021:2015 Document Matrix for Conformity
Assessment of System Certifying Body
720 USD
Document /
Format No.
Documented Information Title
Reference
ISO/IEC
17021
Clause #
4.0 Principles
QM 01 Management System Manual (Context and issues) 10.2.2
5.0 General requirements
Annexure-1, QM
01
Organization chart (Legal responsibility)
5.1.1
F27 Certification agreement 5.1.2
QP10
Procedure for Certificate issue, suspension and
withdrawal 5.1.3
Annexure-2, QM
01
Impartiality Committee – Constitution, roles and responsibilities
5.2.1
Annexure-3, QM
01
Certification Committee – Constitution, roles and
responsibilities 5.2.3
F12 Confidentiality and impartiality declaration 5.2.3
PY01 Quality Policy 5.2.3
PY02 Confidentiality Policy 5.2.3
PY03 Impartiality Policy 5.2.3
F10 Contracts of Employment 5.2.7
F11 Sub-contractor Agreements 5.2.7
QP08 Marketing, contract and contract review 5.2.7
F27 Quotation Format 5.2.7
No. 6.0 Structural requirements
Annexure-1, QM
01
Organization chart (Legal responsibility)
6.1.1
F12 Confidentiality and impartiality declaration 6.2.2
Annexure-2, QM
01
Impartiality Committee – Constitution, roles and responsibilities
6.2.2
Annexure-3, QM
01
Certification Committee – Constitution, roles and
responsibilities 6.2.2
F12 Confidentiality and impartiality declaration 6.2.2
PY01 Quality Policy 6.2.2
PY02 Confidentiality Policy 6.2.2
PY03 Impartiality Policy 6.2.2
F10 Contracts of Employment 6.2.2
F11 Sub-contractor Agreements 6.2.2
DEMO BUY

3. QP07 Procedure for complaints and appeals 6.2.2
F23 Incident report 6.2.2
F24 Incident log 6.2.2
QP10
Procedure for Certificate issue, suspension and
withdrawal 6.2.2
No. 7.0 Resource requirements
QP06 Procedure for Human resources 7.1.1
F10 Contract for employment 7.1.1
F11 Subcontractor agreement 7.1.1
F12 Confidentiality and impartiality declaration 7.1.1
F13 CPD form 7.1.1
F14 Auditor training plan 7.1.1
F15 Auditor evaluation form 7.1.1
F16 Auditor Qualification Form 7.1.1
F17 QMS Qualification Summary 7.1.1
F18 Performance Appraisal Form 7.1.1
F19 EMS Qualification Summary 7.1.1
F20 Competency Measurement (F20A to H) 7.1.1
F21 Training Need Identification 7.1.1
F22 Training Calendar 7.1.1
WI01 Work instruction for auditor qualification 7.1.1
WI02 Sub Contractor Job Responsibility 7.1.1
QP05 Procedure for management review 7.2.2
F09 MRM Agenda 7.2.2
Annexure-1, QM
01
Organization chart (Legal responsibility)
7.2.3
WI01 Auditor qualification 7.2.7
No. 8.0 Information requirements
QP10
Procedure for Certificate issue, suspension and
withdrawal 8.2.1
F33 Individual certificates 8.2.1
F36 Rules for use of certification marks 8.3.2
F12 Confidentiality and impartiality declaration 8.4
QP07 Procedure for complaints and appeals 8.4
F23 Incident report 6.2.2
F24 Incident log 6.2.2
No. 9.0 Process requirements
QP08 Procedure for Marketing, contract and contract review 9.2
F25 Questionnaire 9.2
F26 Marketing brochures 9.2
F27 Quotation Format 9.2
F28 Contract review checklist 9.2

4. F29 Change to Contract 9.2
WI03 Work instruction for Man day Estimation 9.2
QP09
Procedure for audit – planning, audit timing, conducting
and reporting
9.2
WI04 Guidelines for ISO 9001 Audit 9.2
F30 Audit Notification 9.2
F31 Stage 1 Audit report 9.2
F32 Stage 2 & Surveillance Audit report 9.2
QP10
Procedure for Certificate issue, suspension and
withdrawal
9.2
F33 Certificate format 9.2
F34 Audit report review checklist 9.2
F35 Deviation note 9.2
F36 Rules for use of Certification Mark 9.2
F37 Customer satisfaction survey form 9.2
F38 Register of approved firms/withdrawn firms/suspended firms 9.2
QP07 Procedure for complaints and appeals 9.7 and 9.8
F23 Incident report 6.2.2
F24 Incident log 6.2.2
QP02 Procedure for record management 9.9
F03 Masterlist of records 9.9
No. 10.0 Management system requirements for certification bodies
QP01 Procedure for document and data control 10.2.3
F01 Document matrix 10.2.3
F02 Change note 10.2.3
QP02 Procedure for record management 10.2.4
F03 Masterlist of records 10.2.4
QP05 Procedure for Management review 10.2.5
F09 MRM Agenda 10.2.5
QP03 Procedure for Internal audit 10.2.6
F04 Audit plan / schedule 10.2.6
F05 Non–conformity report 10.2.6
F06 Internal audit report 10.2.6
QP04 Procedure for Corrective actions 10.2.7
F07 Corrective action report 10.2.7
Abbrevation - For
QM - Management System Manual, QP Procedures, E - Exhibit, F - Format, WI-
Standard Operating procedures

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