This presentation was given at the Difference is You Conference July 20, 2017 at the Indianapolis Public Library.

1. THE DEMAND DRIVEN
WORKFORCE SYSTEM
The RIGHT SKILLS, at the RIGHT TIME, in the RIGHT WAY
Steven J. Braun, Commissioner
Department of Workforce Development

2. INDIANA WORKFORCE DEVELOPMENT IS COMMONLY KNOWN AS THE
DEPARTMENT OF WORKFORCE DEVELOPMENT OR DWD
• Our major programs include:
• Federal Job Training
• Employment Service
• Labor Market Information
• Adult Education
• Unemployment Insurance

3. MANY OF OUR PROGRAMS ARE PROVIDED AS PART OF THE
WORKFORCE INVESTMENT AND OPPORTUNITY ACT-WIOA
• Major Federal Employment and Training Legislation.
• State divided into Workforce Development Regions.
• Local Elected Officials appoint WDB (Workforce Development
Board) Members.
• WDB hires administrators and service providers.

5. Over 90 Comprehensive and
Affiliate
Sites around the state
http://www.in.gov/dwd/WorkOne/locations.html

6. ?

7. SERVICES

8. SERVICES

9. SERVICES

13. https://www.indianacareerconnect.com/vosnet/Default.aspx

14. INDIANA’S WORKFORCE CHALLENGE:
700K JOBS
TO BE
REPLACED
300K JOBS
TO BE
FILLED
1,000,000+
INDIANA
JOBS
Over the next 10 years

15. INDIANA’S DEMAND DRIVEN
WORKFORCE SOLUTION
Improved forecasting of job
demand:
 More Frequent
 More Accurate
 More Granular
Occupationa…

16. INDIANA’S DEMAND DRIVEN
WORKFORCE SOLUTION
Employer Informed Understanding
of Skills Needed for Occupations:
 Built from Texas SkillsEngine
 Refined with LMI
 Validated by Employers
Skills…

17. INDIANA’S DEMAND DRIVEN
WORKFORCE SOLUTION
Aligning Education to Match
Employer Needs:
 Develop approved training
list by occupation
Eligible
Trainer
Provider
List

18. INDIANA’S DEMAND DRIVEN
WORKFORCE SOLUTION
Inform Students, Parents, Job Seekers
& Employers about Demand
Occupations
 www.IndianaCareerReady.com
Indiana
Career
Ready

19. INDIANA’S DEMAND DRIVEN
WORKFORCE SOLUTION
Employer informed
understanding of skills…
Inform students, parents,
job seekers & employers…
Aligning education to…
Improved…
Occupational Demand Framework Skills Framework Eligible Trainer Provider List Indiana Career Explorer
Students &
Workers will get
training for the
right skills

20. http://www.in.gov/dwd/

22. INDIANA’S WORKFORCE CHALLENGE
Educational Attainment Level:
• 26% - Bachelor’s Degree & Above
• 10% - Associate’s Degree
• 27% - High School Plus
• 37% - High School Diploma and below
700K JOBS
TO BE
REPLACED
300K
JOBS TO
BE FILLED
1,000,000+
INDIANA
JOBS
The RIGHT SKILLS, at the RIGHT TIME, in the RIGHT WAY

23. ESTIMATED ANNUAL WORKFORCE
SUPPLY
* K-12 Data is from 2015 and is after 4 yrs of H.S.
** Data includes Public & Private colleges and out of state residents
who attend college in Indiana
K-12 * Graduates 70,026
Total Estimated Supply from Education 68,541
K-12 * Not Graduating 8,748
Projected Demand: 100,000 annually
35% Do not immediately go to
college/post –secondary 24,509
College Graduates 78,408 **
Associate’s Degree 13,596
Bachelor’s Degree 47,322
Master’s Degree 13,777
Professional Degrees 3,713
45% Employed FT in Indiana after 1 Year 35,284

24. Middle Skills Credentials Needed
Current Annual Demand:
 27,000 (estimate)
Current Annual Supply:
 4,000 ~ H.S. Seniors earning CTE Certificate/Credential and
not continuing to post-secondary
 2000 ~ Industry recognized certificate in high wage
/ high demand occupation
 700 ~ Adult Basic Education/WorkINdiana
 700 ~ In-demand occupations
 8,800 ~ Ivy Tech/VU Graduates with a Certificate
 6,500 ~ In-demand occupations
Current Annual Gap:
 18,000 ~
DEMAND
SUPPLY
GAP

25. LEGISLATIVE OUTCOMES
1
2
3
4
5
Fewer High School Drop Outs – Jobs for America’s Graduates
Increased Awareness of In-Demand Careers – Indiana Career Explorer
Realignment of and Increased Funding for Career and Technical Education – SEA 198
Six Times More Adult Basic Education High-Wage, High-Demand Certificates – WorkINdiana
More Postsecondary Certificates in High-Wage, High-Demand Fields – Workforce Ready Grants
Other Workforce Development Initiatives – HIRE, Robotics Competition, Work Ethic Certificate, Skill Up!

26. JAG Student Testimonial
Fewer High School Drop Outs – Jobs for America’s Graduates
• Indiana has the largest JAG
program in the country.
• State funding increased
$2.2M/year this year for FY18/19.
 Over 25 schools will be
included in expansion.
• JAG served 5,800 students in the
2016-17 school year alone.

27. Increased Awareness of In-Demand Careers – Indiana Career Explorer
• In 2016, more than 150,000
ICE assessments were taken
by more than 72,000 middle
school and high school
students.
• Pilot program launch – 2017-
18 school year (SEA 198)
• 15 schools
• Statewide implementation of
career exploration curriculum
following conclusion of the
pilot

28. Website: www.indianacareerexplorer.org
Know as ICE, it allows for career exploration through interest, skill and
values assessment. The program links to educational information and
demand.
Website: www.ctb.com/tabe
TABE = Test of Adult Basic Education and is used to determine
readiness for training in a variety of academic categories.
Website: www.act.org/workkeys
Assesses work based skills, such as: Applied math, reading, locating
information. System is used to screen workers for employers who
request it for new hires or for promotional opportunities. It provides a
work readiness credential, National Career Readiness Certificate
(NCRC).
Website: www.winlearning.com
WIN = Worldwide Interactive Network. It is a series of skill assessments and
learning modules, including those on soft skills and handling job situations.

29. Realignment of and Increased Funding for Career and Technical Education – SEA 198
• DWD data to be used by SBOE for CTE
programming/long-term plans
• 9 CTE program designations to be consolidated to 3
(18/19 school yr.) with new funding amounts at:
• High Value: $680/credit
• Moderate Value: $400/credit
• Less Than Moderate Value: $200/credit
• DWD to determine course designations and grant
eligibility with DOE and submit report to SBOE
The average high school graduation rate for students concentrating in CTE programs is 93 percent,
compared to a national average of 80 percent.

30. Adult Student Testimonial
Six Times More Adult Basic Education High-Wage, High-Demand Certificates – WorkINdiana
Facts:
• 5,267 adult students served since 2011
• 2,972 certifications earned through July 2016
• 86% completion rate
• 93% of 2013 program completers still employed in 2015
Expansion:
• State funding doubled for FY 18/19 to $5M/year
Goal:
• 4,500 adult students earning their HSE and an industry-
recognized certificate per year

31. IET: The Future of WorkINdiana
Integrated
Education and
Training (IET) Model
Basic Skills
Occupational TrainingEmployability Skills
Additional Adult Basic Education High-Wage, High-Demand Certificates of 4,500 –
WorkINdianaSix Times More Adult Basic Education High-Wage, High-Demand Certificates – WorkINdiana

32. More Postsecondary Certificates in High-Wage, High-Demand Fields – Workforce Ready Grants
• Governor Holcomb Agenda Initiative
• Funding: $2M/yr.
• High Value Credit and Non-Credit Bearing Grant Program
• Collaboration between CHE and DWD
• Fully fund students to get a certificate in a high-demand, high-wage field that is
industry recognized
• Performance tied to educational attainment and job placement

33. Job Placement since 2014
2014- 1,492
2015- 2,351
2016- 2,437
2017- 664 (thru April)
TOTAL 6,944
• Financial Impact:
• 2,500 (est.) completing the program in 2017 (and entering the workforce)
• Cost for annual incarceration: $20,000
• Potential annual savings for taxpayers: $50,000,000
• 15,000 prisoners released from state prisons annually
Other Workforce Development Initiatives – Hoosier Initiative for Re-Entry
Engaged Employers
2014- 875
2015- 1,248
2016- 1,202
2017- 455 (thru April)

34. DWD and partner
TechPoint
Foundation for Youth
jointly inducted into
the STEM Hall of
Fame in 2017
• 800+ 3-5th grade
elementary school
competition
teams in 2017-18
(most in U.S.)
Other Workforce Development Initiatives – Robotics Competition
Robotics Clip

35. Other Workforce Development Initiatives – Work Ethic Certificate
• Connects employers to local
school districts
• Equips students with fundamental
employability skills
• Demonstrates to employers that
the individual understands the
value of hard work and
responsibility in the workplace
• 18 pilot programs currently
underway

36. Other Workforce Development Initiatives – Skill Up!
“The manufacturing industry is
facing an unprecedented
workforce skills gap. Skill-UP
Indiana strengthened the sector
partnership in Region 4 between
education and industry, and
provided invaluable funding
needed to reach an untapped
workforce with an innovative
training solution.”
- Brad Rhorer, Senior Manager
of Human Resources, Subaru SIA
and Member of SWIC

37. Other Workforce Development Initiatives – Indiana Innovation Network!
“The big divide in America is
not between the coasts and
the interior. It’s between
strong communities and weak
communities. You can find
weak ones along the coast and
thriving ones in Appalachia,
and vice versa. It’s
community, stupid — not
geography.”
May 24, 2017

40. UNEMPLOYMENT INSURANCE
PROGRAM: THEN AND NOW
2012
Improper Payment Rate 32.75%
Benefits Fraud Rate 4.27%
Decision Quality 43%
Overpayment Detection Rate 49.58%
Overpayment Recovery Rate <45%
2016
Improper Payment Rate 8.96%
Benefits Fraud Rate 1.38%
Decision Quality 80%
Overpayment Detection Rate 98.54%
Overpayment Recovery Rate 105.5%
Improved the speed and accuracy of delivering benefits.

41. UNEMPLOYMENT INSURANCE PROGRAM
ANTI-FRAUD INITIATIVE RESULTS
Initiative Description Trust Fund Savings*
Jobs For Hoosiers
Program
In 2014, the Legislature created the Jobs For Hoosiers Program to put unemployment insurance
claimants back to work. Because claimants are required to appear at a WorkOne with a valid
form of identification for reemployment services, Jobs For Hoosiers has the added effect of
protecting Indiana's unemployment insurance system against identity theft and fraud.
$96,740,871.42
Wage Record
Crossmatch
This program compares unemployment insurance claims against quarterly wage reports to detect
whether a claimant was earning wages while attempting to collect unemployment insurance
benefits.
$28,728,344.36
Interstate Benefits
Crossmatch
This program runs unemployment insurance claims through a national hub to determine whether
a claimant was earning wages in another state while attempting to collect unemployment
insurance benefits in Indiana.
$698,044.64
State Directory of New
Hire Crossmatch
All Indiana employers are required to report new hires to DWD. This program compares weekly
claim submissions to employer new hire reports to detect when claimants go back to work and
continue to claim unemployment insurance benefits.
$39,225,841.44
National Directory of
New Hire Crossmatch
State new hire reports are consolidated into a national directory of new hires. This program
compares weekly claim submissions to the national directory of new hires to detect when
claimants go back to work and continue to claim unemployment insurance benefits.
$13,214,571.43
Claimant Self-Service
Data Analytics and
Crossmatch
DWD’s modernized IT software allows fraud investigators to run data analytics on claim
submissions. In just one investigation, DWD was able to detect and stop a national fraud scheme
originating in Miami, Florida, through the use of data analytics. This same fraud scheme took
other states for hundreds of millions of dollars. DWD’s modernized IT software limited Indiana's
exposure to approximately $17,000 and saved the Trust Fund nearly $4.4 million.
$4,398,345.00
Total $183,006,018.29
* Trust Fund savings are based on claimants’ maximum remaining
unemployment insurance benefit amounts.

42. UNEMPLOYMENT INSURANCE PROGRAM
OVERPAYMENT COLLECTION INITIATIVE RESULTS
Initiative Description Collections
Treasury
Offset
Program
In 2015, DWD implemented a
program that intercepts federal
income tax refunds from
debtors who have benefit
overpayments. In less than
two years, this program
grossed $12.8 million in
benefit overpayment
collections. $12,800,000
Administrativ
e Wage
Garnishment
In 2015, the Legislature passed
laws allowing DWD to garnish
the wages of individuals with
overpayments due to fraud or
failure to report earnings. In
just one year, DWD has
collected nearly $3 million
from 1,500 debtors in just one
year. $3,000,000
Total $15,800,000
$152,000,000
$154,000,000
$156,000,000
$158,000,000
$160,000,000
$162,000,000
$164,000,000
$166,000,000
$168,000,000
$170,000,000
$172,000,000
$174,000,000
2015 2016
BenefitOverpaymentsCollectionsBacklog
$11.8 million
decrease since 2015

43. UNEMPLOYMENT INSURANCE
NUMBERS
Trust Fund Savings efforts (preventive data analytics, crossmatches, Jobs for Hoosiers and
investigations): $183 million
+
Collections (administrative wage garnishment and Treasury Offset Program): $21.6
million
=
$204.6 million

44. WORKFORCE FUTURE IS NOW
Collaboration is required to develop
an innovative, responsive and
accountable education, training
and workforce system that
drives economic growth.

45. INDIANA’S WORKFORCE SOLUTION –
VISION
Create a network of education and training providers that
are: ∙accountable ∙responsive ∙innovative,
and serve all Hoosiers, including: ∙secondary students
∙post-secondary students ∙adult education students
∙incumbent workers.
The RIGHT SKILLS, at the RIGHT TIME, in the RIGHT WAY

46. QUESTIONS?
Right Time
Right WayRight Skills