We like to think that the workplace is safe. But in reality, people bring their problems and, sometimes, associated violence, to the workplace. From bullying and simple assaults to unexpected aggression and active shooters, no organization is completely safe. Workplace violence training provides a pragmatic approach to workplace violence and bullying prevention.

1. 6 Keys to Preventing
and Responding to
Workplace Violence
Timothy Dimoff, President, SACS Consulting

2. Timothy Dimoff
Timothy Dimoff, president of SACS Consulting &
Investigative Services, Inc., is a speaker, trainer and
author and a leading authority on high-risk workplace
and human resource security and crime. He is a
Certified Protection Professional, a certified legal
expert in corporate security procedures and training,
a member of the Ohio and International Narcotic
Associations, the Ohio and National Societies for
Human Resource Managers, and the American
Society for Industrial Security. He holds a B.S. in
Sociology, with an emphasis in criminology, from
Denison University.

3. Workplace Violence is…
Definition
Any act or threat of
physical violence,
intimidation, harassment,
or other threatening
disruptive behavior that
occurs on the work site.

4. Workplace Violence Includes…
 Rage
 Intimidation
 Abusive or Obscene Language
 Destruction of Property
 Discourteous Conduct
 Intent to Damage Reputations

5. Primary Motivations

6. Workplace Security
Not My
Business,
School or
Event?

7. Workplace Security
Can Anyone
Walk into Your
Business, School
or Event?

8. Home to Office
“We like to think that the workplace is safe but…
… in reality Americans are bringing their
PROBLEMS and VIOLENCE to the workplace.”

9. Rage Leads to Violence
 “In an environment where you think people are satisfied
with their jobs, there is often an undercurrent of anger
and resentment aimed at the workplace that could
potentially lead to rage.”
 One survey revealed 75% of respondents are
dissatisfied with their work lives.

10. Rage Leads to Violence
 The majority of violent workplace incidents start with
low level confrontations…
…then escalate if not resolved

11. Affected/Outcomes

12. Scenarios
 Working Alone or Isolated Areas
 Providing Services or Care
 Working Where Alcohol is Served
 Exchanging Money with the Public
 Volatile/Unstable Co-Workers
 Time of Day
 Location of Work

13. Frequency Statistics
Each Month on average
 3 – 4 Supervisors are Murdered
Each Day on average
 45,000 Employees are Harassed
 17,000 Employees are Threatened in Excess
 725 Employees are Attacked

14. Reported Violent Incidents

15. Reported Violent Incidents
 Unclear of what & when to report
 Policy & process not understood
 Afraid of not being taken seriously
 Afraid of negative consequences
 Shame & embarrassment
 No trust in the system

16. Employer’s Responsibility
 To protect employees and frequenters.
 To furnish a safe place of employment
 Employee handbook distributed & up to date
 Security Plan Should Identify:
 Risks
 Solutions
 Costs
 How to improve
 Immediate areas for improvement
 Maintain a 1-3 year security plan

17. How Can You Prevent It?

18. How Can You Prevent It?
 Separate the Jekylls
from the Hydes
 Background Checks
 Drug Testing

19. Termination Process
1. Treat the individual with dignity,
expecting the person to be
reasonable
2. Prepare for the worst but do not
permit employee to detect this
3. Make the termination decision
complete & binding

20. Leadership Impact…
The depth and direction of your
impact as a leader will be a
direct result of the depth of
your workplace security &
company culture!

21. Questions
?

22. Thank-you for participating
If you have any questions, please feel free to email them to:
Timothy Dimoff, President, SACS Consulting
tadimoff@aol.com
Websites: www.sacsconsulting.com/
www.timothydimoff.com/
Blog: http://liferage.com/
Questions about i-Sight:
Joe Gerard, Vice President Marketing and Sales
j.gerard@i-sight.com