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Chapter 13: Employee Benefits and
Services

Employee Benefits and Services | 13-1

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Dessler, Chhinzer, Cole
Human Resources
Management in Canada
Canadian Twelfth Edition
Learning Outcomes

• DESCRIBE six government-sponsored
benefits.
• EXPLAIN why the cost of health
insurance benefits is increasing and how
employers can reduce these costs.
Employee Benefits and Services | 13-2

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• EXPLAIN the strategic role of employee
benefits.
Learning Outcomes

• DISCUSS three types of personal employee
services and six types of job-related services
offered to employees.
• EXPLAIN how to set up a flexible benefits
program.
Employee Benefits and Services | 13-3

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• DESCRIBE the two categories of pension
plans and the shift that is occurring in their
relative popularity.
Employee Benefits

• may include supplementary health and life
insurance, vacation, pension, education
plans, and discounts on company products
• becoming larger part of total compensation
• useful in attracting talent
• increasingly important for aging workforce
Employee Benefits and Services | 13-4

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• indirect financial payments given to
employees
Government-Mandated Benefits
• Employment Insurance (EI)
• pay on termination of employment
• Canada/Quebec Pension Plan (CPP/QPP)
• workers’ compensation
• vacations and holidays
• paid breaks
Employee Benefits and Services | 13-5

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• leaves of absence
Employment Insurance (EI)

• eligibility
• benefit period
• funding
• supplemental unemployment benefit (SUB)
Employee Benefits and Services | 13-6

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• a federal program that provides income
benefits if a person is unable to work
through no fault of his or her own
Pay on Termination of
Employment

• amount of payment varies according to
jurisdiction and circumstances:
• pay in lieu of reasonable notice
• severance pay (Ontario and federal jurisdiction only)
• pay for mass layoffs (some jurisdictions)

Employee Benefits and Services | 13-7

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• does not apply to those on short-term
contract or fired for just cause
Leaves of Absence
• unpaid time off
• employer must guarantee same or similar
job when employee returns
• common types:
•
•
•
•

maternity/parental leave
parental/adoption leave
bereavement leave
compassionate care leave

Employee Benefits and Services | 13-8

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• conditions vary by jurisdiction
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Application for Leave of
Absence

continued
Employee Benefits and Services | 13-9
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Application for Leave of
Absence

Employee Benefits and Services | 13-10
Canada/Quebec Pension Plan
(C/QPP)
• programs that provide basic level of
security on retirement
• retirement income
• survivor or death benefits
• disability benefits

• benefits based on individual contributions
made

Employee Benefits and Services | 13-11

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• three types of benefits:
Workers’ Compensation

• income and medical benefits to victims of
work-related accidents or illnesses,
regardless of fault
• funded collectively by employers
• administered by jurisdictional workers’
compensation boards

Employee Benefits and Services | 13-12

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• “no fault” insurance plan
Vacations, Holidays
and Paid Breaks
Vacation
• minimum amount of paid vacation must be
provided to employees
• varies by jurisdiction,
• minimum 5 days, maximum 9
Paid breaks
• uninterrupted break within a work day

• e.g. 30 minute break on a shift over 5 hours
Employee Benefits and Services | 13-13

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Holidays
Voluntary Employer-Sponsored
Benefits
• life insurance

• supplementary healthcare/medical insurance

• long-term disability
• sabbaticals
• retirement benefits

Employee Benefits and Services | 13-14

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• short-term disability and sick leave plans
Life Insurance
• group plans offer lower rates and inclusion
of all employees
• accidental death coverage
• dismemberment coverage
• critical illness insurance

Employee Benefits and Services | 13-15

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• additional benefits:
Supplementary Healthcare/
Medical Insurance
• supplements provincial healthcare plans

• employee usually pays a yearly deductible
amount
• usually includes prescription
drugs, private/semi-private hospital
rooms, other health costs not covered by
provincial plans
• may include dental, vision care, hearing aids

Employee Benefits and Services | 13-16

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• group rates lower than individual rates
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Health Plan Costs

Employee Benefits and Services | 13-17
Reducing Health Benefit Costs
• increase amounts paid by employees

• restrict drugs paid for by plan

• risk-assessment programs
• healthcare spending accounts (HCSA)

Employee Benefits and Services | 13-18

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• health promotion
Short-Term Disability
and Sick Leave Plans
• provides income to employees when absent
due to non-work related injury or illness

• usually covered by insurance company
sick leave plan
• provides income for 2 or 3 days
• usually a specified number of sick days per
year
Employee Benefits and Services | 13-19

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• requires medical certificate
Long-Term Disability Plans
• income to employees for absence due to nonwork related long-term injury or illness

• accelerating trend in claims

• disability management
• mental health issues are leading cause of
disability claims

Employee Benefits and Services | 13-20

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• usually 50% to 75% of pay
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Mental Health Benefits

Employee Benefits and Services | 13-21
Sabbaticals
• time off to rejuvenate or pursue personal
goals

• helps retain employees and avoid burnout

Employee Benefits and Services | 13-22

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• usually unpaid
Retirement Benefits

• defined contribution pension plan
• benefits based on amount of contribution
and value of fund
• group RRSP
• employer sets up RRSP fund
• deferred profit sharing plan (DPSP)
• portion of profits is put into fund
Employee Benefits and Services | 13-23

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• defined benefit pension plan
• benefits formula based on earnings and
years of service
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Registered Pension Plans

Employee Benefits and Services | 13-24
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Phased Retirement Programs

Employee Benefits and Services | 13-25
Employee Services
Job-related services:

• credit unions

• subsidized childcare

• counselling services

• eldercare

• employee
assistance programs
(EAPs)

• subsidized employee
transportation

• other personal
services (social and
recreational)
Employee Benefits and Services | 13-26

• food services
• educational subsidies
• family-friendly benefits

Copyright © 2014 Pearson Canada Inc. All rights reserved.

Personal services:
Executive Perquisites (Perks)
• management loans

• salary guarantees (golden parachutes)
• relocation benefits
• outplacement assistance
• company cars, chauffeured limousines

• concierge service
Employee Benefits and Services | 13-27

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• financial counselling
Flexible Benefits Programs

• constraints:
• employer must limit total cost for each benefits
package
• benefit plan must include certain items that are not
optional (government mandated benefits)

Employee Benefits and Services | 13-28

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• individualized benefit plans to
accommodate employee needs and
preferences
reserved.
Copyright © 2014 Pearson Canada Inc. All rights reserved

Advantages and Disadvantages of
Flexible Benefits Programs

Employee Benefits and Services | 13-29
Benefits Administration
• approaches

• benefits communication
• must provide correct, up-to-date information
• ensure compliance with legislation
• intranet increasingly used

Employee Benefits and Services | 13-30

Copyright © 2014 Pearson Canada Inc. All rights reserved.

• use of software
• outsourcing

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Employee Benefits Chapter

  • 1. Chapter 13: Employee Benefits and Services Employee Benefits and Services | 13-1 Copyright © 2014 Pearson Canada Inc. All rights reserved. Dessler, Chhinzer, Cole Human Resources Management in Canada Canadian Twelfth Edition
  • 2. Learning Outcomes • DESCRIBE six government-sponsored benefits. • EXPLAIN why the cost of health insurance benefits is increasing and how employers can reduce these costs. Employee Benefits and Services | 13-2 Copyright © 2014 Pearson Canada Inc. All rights reserved. • EXPLAIN the strategic role of employee benefits.
  • 3. Learning Outcomes • DISCUSS three types of personal employee services and six types of job-related services offered to employees. • EXPLAIN how to set up a flexible benefits program. Employee Benefits and Services | 13-3 Copyright © 2014 Pearson Canada Inc. All rights reserved. • DESCRIBE the two categories of pension plans and the shift that is occurring in their relative popularity.
  • 4. Employee Benefits • may include supplementary health and life insurance, vacation, pension, education plans, and discounts on company products • becoming larger part of total compensation • useful in attracting talent • increasingly important for aging workforce Employee Benefits and Services | 13-4 Copyright © 2014 Pearson Canada Inc. All rights reserved. • indirect financial payments given to employees
  • 5. Government-Mandated Benefits • Employment Insurance (EI) • pay on termination of employment • Canada/Quebec Pension Plan (CPP/QPP) • workers’ compensation • vacations and holidays • paid breaks Employee Benefits and Services | 13-5 Copyright © 2014 Pearson Canada Inc. All rights reserved. • leaves of absence
  • 6. Employment Insurance (EI) • eligibility • benefit period • funding • supplemental unemployment benefit (SUB) Employee Benefits and Services | 13-6 Copyright © 2014 Pearson Canada Inc. All rights reserved. • a federal program that provides income benefits if a person is unable to work through no fault of his or her own
  • 7. Pay on Termination of Employment • amount of payment varies according to jurisdiction and circumstances: • pay in lieu of reasonable notice • severance pay (Ontario and federal jurisdiction only) • pay for mass layoffs (some jurisdictions) Employee Benefits and Services | 13-7 Copyright © 2014 Pearson Canada Inc. All rights reserved. • does not apply to those on short-term contract or fired for just cause
  • 8. Leaves of Absence • unpaid time off • employer must guarantee same or similar job when employee returns • common types: • • • • maternity/parental leave parental/adoption leave bereavement leave compassionate care leave Employee Benefits and Services | 13-8 Copyright © 2014 Pearson Canada Inc. All rights reserved. • conditions vary by jurisdiction
  • 9. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Application for Leave of Absence continued Employee Benefits and Services | 13-9
  • 10. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Application for Leave of Absence Employee Benefits and Services | 13-10
  • 11. Canada/Quebec Pension Plan (C/QPP) • programs that provide basic level of security on retirement • retirement income • survivor or death benefits • disability benefits • benefits based on individual contributions made Employee Benefits and Services | 13-11 Copyright © 2014 Pearson Canada Inc. All rights reserved. • three types of benefits:
  • 12. Workers’ Compensation • income and medical benefits to victims of work-related accidents or illnesses, regardless of fault • funded collectively by employers • administered by jurisdictional workers’ compensation boards Employee Benefits and Services | 13-12 Copyright © 2014 Pearson Canada Inc. All rights reserved. • “no fault” insurance plan
  • 13. Vacations, Holidays and Paid Breaks Vacation • minimum amount of paid vacation must be provided to employees • varies by jurisdiction, • minimum 5 days, maximum 9 Paid breaks • uninterrupted break within a work day • e.g. 30 minute break on a shift over 5 hours Employee Benefits and Services | 13-13 Copyright © 2014 Pearson Canada Inc. All rights reserved. Holidays
  • 14. Voluntary Employer-Sponsored Benefits • life insurance • supplementary healthcare/medical insurance • long-term disability • sabbaticals • retirement benefits Employee Benefits and Services | 13-14 Copyright © 2014 Pearson Canada Inc. All rights reserved. • short-term disability and sick leave plans
  • 15. Life Insurance • group plans offer lower rates and inclusion of all employees • accidental death coverage • dismemberment coverage • critical illness insurance Employee Benefits and Services | 13-15 Copyright © 2014 Pearson Canada Inc. All rights reserved. • additional benefits:
  • 16. Supplementary Healthcare/ Medical Insurance • supplements provincial healthcare plans • employee usually pays a yearly deductible amount • usually includes prescription drugs, private/semi-private hospital rooms, other health costs not covered by provincial plans • may include dental, vision care, hearing aids Employee Benefits and Services | 13-16 Copyright © 2014 Pearson Canada Inc. All rights reserved. • group rates lower than individual rates
  • 17. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Health Plan Costs Employee Benefits and Services | 13-17
  • 18. Reducing Health Benefit Costs • increase amounts paid by employees • restrict drugs paid for by plan • risk-assessment programs • healthcare spending accounts (HCSA) Employee Benefits and Services | 13-18 Copyright © 2014 Pearson Canada Inc. All rights reserved. • health promotion
  • 19. Short-Term Disability and Sick Leave Plans • provides income to employees when absent due to non-work related injury or illness • usually covered by insurance company sick leave plan • provides income for 2 or 3 days • usually a specified number of sick days per year Employee Benefits and Services | 13-19 Copyright © 2014 Pearson Canada Inc. All rights reserved. • requires medical certificate
  • 20. Long-Term Disability Plans • income to employees for absence due to nonwork related long-term injury or illness • accelerating trend in claims • disability management • mental health issues are leading cause of disability claims Employee Benefits and Services | 13-20 Copyright © 2014 Pearson Canada Inc. All rights reserved. • usually 50% to 75% of pay
  • 21. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Mental Health Benefits Employee Benefits and Services | 13-21
  • 22. Sabbaticals • time off to rejuvenate or pursue personal goals • helps retain employees and avoid burnout Employee Benefits and Services | 13-22 Copyright © 2014 Pearson Canada Inc. All rights reserved. • usually unpaid
  • 23. Retirement Benefits • defined contribution pension plan • benefits based on amount of contribution and value of fund • group RRSP • employer sets up RRSP fund • deferred profit sharing plan (DPSP) • portion of profits is put into fund Employee Benefits and Services | 13-23 Copyright © 2014 Pearson Canada Inc. All rights reserved. • defined benefit pension plan • benefits formula based on earnings and years of service
  • 24. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Registered Pension Plans Employee Benefits and Services | 13-24
  • 25. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Phased Retirement Programs Employee Benefits and Services | 13-25
  • 26. Employee Services Job-related services: • credit unions • subsidized childcare • counselling services • eldercare • employee assistance programs (EAPs) • subsidized employee transportation • other personal services (social and recreational) Employee Benefits and Services | 13-26 • food services • educational subsidies • family-friendly benefits Copyright © 2014 Pearson Canada Inc. All rights reserved. Personal services:
  • 27. Executive Perquisites (Perks) • management loans • salary guarantees (golden parachutes) • relocation benefits • outplacement assistance • company cars, chauffeured limousines • concierge service Employee Benefits and Services | 13-27 Copyright © 2014 Pearson Canada Inc. All rights reserved. • financial counselling
  • 28. Flexible Benefits Programs • constraints: • employer must limit total cost for each benefits package • benefit plan must include certain items that are not optional (government mandated benefits) Employee Benefits and Services | 13-28 Copyright © 2014 Pearson Canada Inc. All rights reserved. • individualized benefit plans to accommodate employee needs and preferences
  • 29. reserved. Copyright © 2014 Pearson Canada Inc. All rights reserved Advantages and Disadvantages of Flexible Benefits Programs Employee Benefits and Services | 13-29
  • 30. Benefits Administration • approaches • benefits communication • must provide correct, up-to-date information • ensure compliance with legislation • intranet increasingly used Employee Benefits and Services | 13-30 Copyright © 2014 Pearson Canada Inc. All rights reserved. • use of software • outsourcing