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1
THE END OF MARKETING AS WE KNOW IT
2
ORGANISATION - PROCESSER - EFFEKT
“THE BORING ONES”
3
THE END OF MARKETING AS WE KNOW IT
PEPSI REFRESH
4
20 MILJ USD
80 MILJONER RÖSTER
60.000 TWITTERFÖLJARE
3.5 MILJONER FACEBOOK FANS
10 % MINSKAD MARKNADSANDEL
500 MILJONER USD
VI HÅLLER LÅNGSAMT PÅ ATT DÖDA VÅRA VARUMÄRKEN
5
LES BINET & PETER FIELD 2016: MARKETING IN THE DIGITAL AGE
6
PROCTER & GAMBLE ÖKAR INVESTERINGARNA I TV
SNAPCHAT SATSAR PÅ SPILL OFFLINE
7
8
TRADITIONELL MASSKOMMUNIKATION ÄR VIKTIGARE ÄN NÅGONSIN
9
WHAT IS GOING ON?
10
VI SKALL ATTRAHERA DE MEST VÄRDEFULLA KÖPARNA
80% AV KÖPARNA HANDLAR FÄRRE ÄN 2 PER ÅR
11
VARUMÄRKEN VÄXER GENOM ATT ATTRAHERA MÅNGA SÄLLANKÖPARE
12
1 x
2 x
3 x
4 x
5 x
6 x7 x8 x9 x
KÖPFREKVENS
PENETRATION
LÅG ROMIHÖG ROMI
KÖPARE I KATEGORIN
STORA VARUMÄRKEN
13
80/20 REGELN AVSER ITALIENSK EGENDOM - INTE KÖPARE OCH FÖRSÄLJNING
KÄLLA: VILFREDO PARETO
14
VI SKALL VARA MER TRÄFFSÄKRA I VÅR KOMMUNIKATION
RIKTAD KOMMUNIKATION EXKLUDERAR SÄLLANKÖPARNA
15
1 x
2 x
3 x
4 x
5 x
6 x7 x8 x9 x
RÄCKVIDD
PENETRATION
LÅG ROMIHÖG ROMI
MAXIMALT SPILL: RÄCKVIDD
MINIMALT SPILL: TRÄFFSÄKERHET
16
VI SKALL I REALTID MÄTA OCH OPTIMERA VÅRA INSATSER
OPTIMERING LEDER TILL SUBOPTIMERING
17
1 x
2 x
3 x
4 x
5 x
6 x7 x8 x9 x
KÖPFREKVENS
LÅG ROMIHÖG ROMI
PENETRATION
18
VI SKALL ATTRAHERA FANS OCH BYGGA ENGAGEMANG
FANS UTGÖR MINORITETEN ENGAGERADE KÖPARE
19
1 x
2 x
9 x
KÖPFREKVENS
FANS
1%
KÖPARE AV KATEGORIN
ENGAGERADE KÖPARE
LÅG ROMIHÖG ROMI
PENETRATION
VI SKALL SKAPA INNEHÅLL SOM KUNDERNA SPRIDER VIDARE
20
ORGANISKT SPRIDS KORT
21
1 x
2 x
8 x9 x
KÖPFREKVENS
REKOMMENDERAR
10%
LÅG ROMIHÖG ROMI
PENETRATION
22
ROMI ÄR INTE ROI
1 0
0
23
JUST NU PÅGÅR EN ÅDERLÅTNING AV VARUMÄRKEN I STOR SKALA
E F F I C I E N C Y
R O M I
E F F E C T I V E N E S S
R O I
ONE TO ONE MARKETING
NARROWCASTING
THE MOST VALUABLE
TARGETING
MINIMAL WASTE
PAYOFF
SAVE MONEY
REAL-TIME
OPTIMISATION
PROMOTIONS
RELATIVE NUMBERS
CAMPAIGNS
BUYER PROFILES
DIGITAL
MASS MARKETING
BROADCASTING
THE MOST VALUE
REACH
MAXIMUM SPILLOVER
INVESTMENT
MAKE MONEY
OVER TIME
MAXIMISATION
FAME
ABSOLUTE NUMBERS
CONTINUITY
PURCHASE OCCASIONS
VERSATILE
MÅSTE LÄRA OSS SKILJA PÅ EFFEKTIVITET OCH EFFEKTIVITET
DU KAN INTE PÅVERKA DE DU INTE NÅR
25
FREDRIK.HALLBERG@KAPERO.SE
@MEDIAMULLE
+46-702-850378
END OF MARKETING
PRESTATIONSÅNGEST DÖDAR VARUMÄRKEN
LINKEDIN
DAILYREACH(%)
0
10
20
30
40
50
60
70
80
90
100
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
TV
RADIO
MORNING PAPERS
SOCIAL MEDIA
MAGAZINES
MUSIC ONLINE
ONLINE GAMING
ONLINE VIDEO
EVENING ONLINE
EVENING PAPERS
WEBTV
MORNING ONLINE
WEBRADIO
VIDEO STREAMING
KÄLLA: NORDICOM 2016

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Fredrik Hallberg: The end of marketing as we know it

  • 1. 1 THE END OF MARKETING AS WE KNOW IT
  • 2. 2 ORGANISATION - PROCESSER - EFFEKT “THE BORING ONES”
  • 3. 3 THE END OF MARKETING AS WE KNOW IT
  • 4. PEPSI REFRESH 4 20 MILJ USD 80 MILJONER RÖSTER 60.000 TWITTERFÖLJARE 3.5 MILJONER FACEBOOK FANS 10 % MINSKAD MARKNADSANDEL 500 MILJONER USD
  • 5. VI HÅLLER LÅNGSAMT PÅ ATT DÖDA VÅRA VARUMÄRKEN 5 LES BINET & PETER FIELD 2016: MARKETING IN THE DIGITAL AGE
  • 6. 6 PROCTER & GAMBLE ÖKAR INVESTERINGARNA I TV
  • 7. SNAPCHAT SATSAR PÅ SPILL OFFLINE 7
  • 8. 8 TRADITIONELL MASSKOMMUNIKATION ÄR VIKTIGARE ÄN NÅGONSIN
  • 10. 10 VI SKALL ATTRAHERA DE MEST VÄRDEFULLA KÖPARNA
  • 11. 80% AV KÖPARNA HANDLAR FÄRRE ÄN 2 PER ÅR 11
  • 12. VARUMÄRKEN VÄXER GENOM ATT ATTRAHERA MÅNGA SÄLLANKÖPARE 12 1 x 2 x 3 x 4 x 5 x 6 x7 x8 x9 x KÖPFREKVENS PENETRATION LÅG ROMIHÖG ROMI KÖPARE I KATEGORIN STORA VARUMÄRKEN
  • 13. 13 80/20 REGELN AVSER ITALIENSK EGENDOM - INTE KÖPARE OCH FÖRSÄLJNING KÄLLA: VILFREDO PARETO
  • 14. 14 VI SKALL VARA MER TRÄFFSÄKRA I VÅR KOMMUNIKATION
  • 15. RIKTAD KOMMUNIKATION EXKLUDERAR SÄLLANKÖPARNA 15 1 x 2 x 3 x 4 x 5 x 6 x7 x8 x9 x RÄCKVIDD PENETRATION LÅG ROMIHÖG ROMI MAXIMALT SPILL: RÄCKVIDD MINIMALT SPILL: TRÄFFSÄKERHET
  • 16. 16 VI SKALL I REALTID MÄTA OCH OPTIMERA VÅRA INSATSER
  • 17. OPTIMERING LEDER TILL SUBOPTIMERING 17 1 x 2 x 3 x 4 x 5 x 6 x7 x8 x9 x KÖPFREKVENS LÅG ROMIHÖG ROMI PENETRATION
  • 18. 18 VI SKALL ATTRAHERA FANS OCH BYGGA ENGAGEMANG
  • 19. FANS UTGÖR MINORITETEN ENGAGERADE KÖPARE 19 1 x 2 x 9 x KÖPFREKVENS FANS 1% KÖPARE AV KATEGORIN ENGAGERADE KÖPARE LÅG ROMIHÖG ROMI PENETRATION
  • 20. VI SKALL SKAPA INNEHÅLL SOM KUNDERNA SPRIDER VIDARE 20
  • 21. ORGANISKT SPRIDS KORT 21 1 x 2 x 8 x9 x KÖPFREKVENS REKOMMENDERAR 10% LÅG ROMIHÖG ROMI PENETRATION
  • 22. 22 ROMI ÄR INTE ROI 1 0 0
  • 23. 23 JUST NU PÅGÅR EN ÅDERLÅTNING AV VARUMÄRKEN I STOR SKALA
  • 24. E F F I C I E N C Y R O M I E F F E C T I V E N E S S R O I ONE TO ONE MARKETING NARROWCASTING THE MOST VALUABLE TARGETING MINIMAL WASTE PAYOFF SAVE MONEY REAL-TIME OPTIMISATION PROMOTIONS RELATIVE NUMBERS CAMPAIGNS BUYER PROFILES DIGITAL MASS MARKETING BROADCASTING THE MOST VALUE REACH MAXIMUM SPILLOVER INVESTMENT MAKE MONEY OVER TIME MAXIMISATION FAME ABSOLUTE NUMBERS CONTINUITY PURCHASE OCCASIONS VERSATILE MÅSTE LÄRA OSS SKILJA PÅ EFFEKTIVITET OCH EFFEKTIVITET
  • 25. DU KAN INTE PÅVERKA DE DU INTE NÅR 25 FREDRIK.HALLBERG@KAPERO.SE @MEDIAMULLE +46-702-850378 END OF MARKETING PRESTATIONSÅNGEST DÖDAR VARUMÄRKEN LINKEDIN DAILYREACH(%) 0 10 20 30 40 50 60 70 80 90 100 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 TV RADIO MORNING PAPERS SOCIAL MEDIA MAGAZINES MUSIC ONLINE ONLINE GAMING ONLINE VIDEO EVENING ONLINE EVENING PAPERS WEBTV MORNING ONLINE WEBRADIO VIDEO STREAMING KÄLLA: NORDICOM 2016