Overview of Action Research Project carried out to integrate palliative care into the care of those with respiratory illness. Presented at International Congress on Palliative Care, Montreal, September 2014
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Effective Integration of Palliative Care in Respiratory Setting - Using Action Research
1. Effective integration of Palliative Care in Respiratory Setting â Using
Action Research
Marie Lynch, Bettina Korn, Patricia White PhD
2. Introduction
1. Context
2. Methods of
integration
3. Results
4. Key learning
No conflict of interest
2010 2013 Project
Duration
3. Patients Barriers Sites
I always think of palliative
care as just cancer.
Patient 1 Patient 4
I remember it frightened me,
the mention of it, it also
frightened me more when
they said morphine, I think
most people think morphine
is for people on the way out.
4. Education Needs - Baseline
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
Currently have a Palliative
Care Qualification
Interested in Attending
Palliative Care Education
yes
no
All health care staff on the respiratory ward (nurses, doctors, care assistants, physiotherapists)
42/49 questionnaires returned (86% response rate)
7. End of life care
review meetings
Developing
Knowledge:
Facilitating questions:
â˘What went well in the care of this patient and
their family at the end of life?
â˘What didnât go so well?
â˘What would we do differently?
â˘Would the way this person died be
acceptable to me?
8. Formal Education
Clinical education input: End of life care awareness &
communication skills training:
Developing
Knowledge:
9. Project steering group
14 Steering
group meetings
over 18 month
period
Focus group
with members
â pre and post
project
timelines
collaboration
10. Working Together:
Journey to improve patient centred care
Respiratory
Team
Specialist
palliative care
team
Patient
collaboration
13. RESULTS - qualitative
Patients
Staff
âI wouldnât be afraid to go
into it (hospice) if I had to
go into it someday where I
would have been before.â
Patient 2
âThe greatest achievement
is the shared approach
that now exists between
the hospice and the
respiratory unitâ.
Respiratory Nurse
It (day hospice) gave you
an idea what the future
might hold and how you
could deal with it and that
was comforting in itself.
I do think that it would have
been less effective if it had been
a traditional research projectâŚ
youâd be able to stand up⌠and
present the data but that would
have no impact on the patient.
Respiratory
Physician
Patient 3
15. Reflection
More focus on
quantitative data
â Respiratory and palliative care
knowledge based values and world
views have come together and we
have generated a new practice
based knowledge baseâ.
âThere are effects we canât measure⌠[for
example with] the MDT meetings, there
was so much learning that happened
within the Respiratory Assessment Unit
and staff on the ward and [all] that does
filter through and the relationships that
were builtâ .
How do we
know what
makes a
difference to
patient care?
Respiratory
Nurses
16. To Conclude The Patient Voice
⢠Thanks to Eamonn Rooney
â The Meaning of Palliative Care
â The Difference it Makes
Hinweis der Redaktion
Palliation in non malignant diseases has been topical in the international literature for the last decade or so.
The debate of how to apply the principles of palliative care to the benefit of patients with advanced respiratory disease has filtered into the Irish health care arena and into our own Respiratory Assessment Unit here at St. James's Hospital.
We have asked ourselves:
What is palliative care in advanced respiratory disease?
Who provides what level of palliative care?
How do we integrate international research and recommendations into the context of our own health care organisation?
We realised that while the principles of palliative care are applicable to our patient cohort, the model of care delivery requires integration within existing respiratory service structures.
PCFA programme initial focus 3 diseases
Report published in 2008
Principal Recommendation to determine a model of care for each of these disease areas
Setting the context:
Ireland population of 4 million
Palliative care not fully integrated into non malignant disease â leadership required
Thru lit review - Action research project identified barriers for integration
Patient voice outlined the lack of awareness and resistance
Context continued:
All respiratory staff; nurses, doctors, HCA, physiotherapists
42/49 questionnaires returned (86% response rate)
93% interested in palliative care education
Understanding of palliative care centred on end-of-life and the dying patient
100% satisfaction with input from SPC team
82.4% felt that more support needed when a patient dies
Final slide context â piece about action research
Participatory research is a relatively new method of researching practice especially within palliative care. It differs from other methodologies in that there is an expectation of action within the research process. The values that underpin participatory research are collaboration, empowerment, and reflection. In the current climate of collaboration and working with people in healthcare, participatory research methods are gaining increasing interest when there is a desire to bring about change. Organisational change is becoming an important focus as we look at ways of not only reducing costs but at the same time improving quality of care.While palliative care puts the patient and family at the centre, Participatory Research in Palliative Care discusses a new research methodology that puts practitioners at the heart of the research process as collaborators who work together with researchers to resolve problems in practice
That was setting the context â the next piece will be to examine methods of integration that were used â divided these into two themes â collaboration and developing knowledge
4 EOLC review meetings during project life cycle â initiative from Hospice Friendly Hospitals Programme taken up by staff.
Attended by 7 nurses & allied health on average. Gave time to reflect. Usually its : âon to the next taskâ.
Aims of the EOLC review meetings:
review meeting is an opportunity as a team to reflect on the care provided to a patient in the last week of his/her life
learning exercise and a way of continuous education and improvement in patient care
meeting provides the space for personal reflection and remembrance and can provide closure for staff
Format:
All members of the inter-disciplinary team are invited who cared for the patient & family during last week of life
Meeting is facilitated by a staff who was not involved in the care
Areas for improvement identified during the meeting then become action items for the team
THESE HAVE CONTINUED
During the life time of the project:
23 respiratory staff attending âFinal Journeyâ programme days
Home hospice team and day hospice completed respiratory training days
15 respiratory nurses completed 4 day Introduction to Palliative Care training course (provided in SJH by in-house SpC team)
Post project completion:
Courses and attendance by respiratory staff continues post project. Dealing with bad news programme day specifically for respiratory staff planned for 16th October. 4 nurses on the respiratory ward completed the Essentials in Palliative Care Course, 2 further are currently undertaking this course.
Also: one site visit of SJH ward based staff to the hospice (interdisciplinary group).
Note the role of the IHF as funder and supporter of the project; guidance, direction, access to literature, practical support, reflective space for the project officers
Vital role of the project officer; accepted part of a respiratory team but able to focus on the project solely and supporting clinical staff in their research role.
Retirement of key stake holders and consequences of that
Focus group
Bumps on the road â staff leaving and competing priorities
Shared care:
Respiratory service in acute hospital, hospice in and outpatient services and community services (GP, Public Health Nurse and other services)
Patient voice meaning of pall care
From onset of the project, focus group/steering group aimed to âidentify potential responses in the patient pathway of those with advanced diseaseâ - always a high priority for the group
Through the project realisation that referral protocol may not be as useful as a clearer pathway and in 2012 the timing seemed appropriate to start the development (trust had been build, relationships, learning across the disciplines and fields all build the basis for common understanding and shared vision of what this pathway was to do.)
Work commenced March 2012 with workshop: 4 Resp CNS, Nurse manager (ward) ANP and Nurse manage Hospice project officer.
2nd workshop May 2012. intense correspondence and revisions of the draft pathway in between
Steering group review of the PW; 7 revisions of the draft pathway.
Final document: June 2012. (2 ½ months work)
PW used in OPD, RAU resp ward, Pulmonary Rehab. Not yet evaluated (project completed in July 2012.). Anecdotal evidence suggests positive impact.
Number of meetings
Time it took to develop
Explain this a bit more, how came about
Number accessing palliative care refers to the number of patients referred by the respiratory service in the hospital to the day hospice or community palliative care (not the overall number the hospice services see)
44 patients are on the hospice books at this point in time:
2 are inpatients â level 2 beds
3 are supported by home care
37 are either in BMP or are following the BMP either continue to come on a monthly-bi-monthly basis or are linked in with the psychologist for counselling
1 on the waiting list for Breathlessness Management Programme - just being referred
Another 4 patients were referred by RAU this year to regional palliative care services
Note: numbers are manageable. There has been an increase in 2014; probably a combination of people living longer with their disease, greater awareness of the palliative care needs as well as increased capacity in the hospice. Hospice staff report being able to manage the number of referrals.
Audio quote?
Patients:
Hospice = death but shift in perception of palliative care
High level of satisfaction with palliative care services
SPC makes a difference: see quote
Staff:
Building relationships and collaboration between sites and teams is at the cornerstone of this project
Using action research methodology was an important contributor to the outcomes of the project
Main change in palliative care interventions been with outpatients
Palliative Care for All conference & workshops
Palliative care website â screen grab
Health Service Executive commitment
service plan/
respiratory model of care
National COPD outreach programme
Local
Ward staff
Notes:
PCFA Conference: jointly organised & heald by IHF and research project teams. Disease specific workshops co-facilitated SpC and disease specific staff
Life time of project: 10 presentations across teams; 14 posters and 10 oral presentations nationally and internationally.
COPD Clinical care programme requested input into the Palliative Care section of the COPD Care Guidance document
5 COPD outreach/hospital in the home teams nationwide have requested information about this project and support in addressing palliative care needs in their patient populations
Ward based staff (they have up to 12 patients on BiPAP out of 32 beds) and high number of deaths (example: in March this year 15 deaths) continue to develop end of life care practice e.g. work based action plan that involve all staff including clinical and non-clinical. Fundraising for a family room, overnight chairs for relatives, 3 nurses have completed MSc with focus on palliative care issues, 2 staff attended practice development course on EOLC.
SpC education sessions to respiratory teams and nursing staff
My personal reflection
Our experience with Action Research to date is that it is beneficial in working towards our aim.
We find that respiratory and palliative care knowledge bases, values and worldviews have come together and we have generated a new practice based knowledge base.
AR allows participants to reflect on their work and organisation and implement the changes they see as making sense in their organisation.
The project has also given us a platform for challenging the myths in relation to palliative care and to change peoples attitudes.
Participants are energised by seeing tangible results throughout the research process and patients receive more immediate benefits.
Need for sophisticated data collection methods. All ad hoc.