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Effective integration of Palliative Care in Respiratory Setting – Using 
Action Research 
Marie Lynch, Bettina Korn, Patricia White PhD
Introduction 
1. Context 
2. Methods of 
integration 
3. Results 
4. Key learning 
No conflict of interest 
2010 2013 Project 
Duration
Patients Barriers Sites 
I always think of palliative 
care as just cancer. 
Patient 1 Patient 4 
I remember it frightened me, 
the mention of it, it also 
frightened me more when 
they said morphine, I think 
most people think morphine 
is for people on the way out.
Education Needs - Baseline 
100% 
90% 
80% 
70% 
60% 
50% 
40% 
30% 
20% 
10% 
0% 
Currently have a Palliative 
Care Qualification 
Interested in Attending 
Palliative Care Education 
yes 
no 
All health care staff on the respiratory ward (nurses, doctors, care assistants, physiotherapists) 
42/49 questionnaires returned (86% response rate)
Action Research 
• Recognised method 
for quality 
improvement & 
organisational 
change 
• Approach requires 
– Collaboration 
– Empowerment 
– Reflection
Demonstrate 2 methods of integration 
Collaboration Developing Knowledge
End of life care 
review meetings 
Developing 
Knowledge: 
Facilitating questions: 
•What went well in the care of this patient and 
their family at the end of life? 
•What didn’t go so well? 
•What would we do differently? 
•Would the way this person died be 
acceptable to me?
Formal Education 
Clinical education input: End of life care awareness & 
communication skills training: 
Developing 
Knowledge:
Project steering group 
14 Steering 
group meetings 
over 18 month 
period 
Focus group 
with members 
– pre and post 
project 
timelines 
collaboration
Working Together: 
Journey to improve patient centred care 
Respiratory 
Team 
Specialist 
palliative care 
team 
Patient 
collaboration
Developing the pathway
RESULTS - quantitative 
Number of patients accessing palliative care 44
RESULTS - qualitative 
Patients 
Staff 
“I wouldn’t be afraid to go 
into it (hospice) if I had to 
go into it someday where I 
would have been before.” 
Patient 2 
‘The greatest achievement 
is the shared approach 
that now exists between 
the hospice and the 
respiratory unit’. 
Respiratory Nurse 
It (day hospice) gave you 
an idea what the future 
might hold and how you 
could deal with it and that 
was comforting in itself. 
I do think that it would have 
been less effective if it had been 
a traditional research project… 
you’d be able to stand up… and 
present the data but that would 
have no impact on the patient. 
Respiratory 
Physician 
Patient 3
RESULTS Addressing the barriers 
Additional policy and knowledge transfer benefits
Reflection 
More focus on 
quantitative data 
‘ Respiratory and palliative care 
knowledge based values and world 
views have come together and we 
have generated a new practice 
based knowledge base’. 
‘There are effects we can’t measure… [for 
example with] the MDT meetings, there 
was so much learning that happened 
within the Respiratory Assessment Unit 
and staff on the ward and [all] that does 
filter through and the relationships that 
were built’ . 
How do we 
know what 
makes a 
difference to 
patient care? 
Respiratory 
Nurses
To Conclude The Patient Voice 
• Thanks to Eamonn Rooney 
– The Meaning of Palliative Care 
– The Difference it Makes

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Effective Integration of Palliative Care in Respiratory Setting - Using Action Research

  • 1. Effective integration of Palliative Care in Respiratory Setting – Using Action Research Marie Lynch, Bettina Korn, Patricia White PhD
  • 2. Introduction 1. Context 2. Methods of integration 3. Results 4. Key learning No conflict of interest 2010 2013 Project Duration
  • 3. Patients Barriers Sites I always think of palliative care as just cancer. Patient 1 Patient 4 I remember it frightened me, the mention of it, it also frightened me more when they said morphine, I think most people think morphine is for people on the way out.
  • 4. Education Needs - Baseline 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Currently have a Palliative Care Qualification Interested in Attending Palliative Care Education yes no All health care staff on the respiratory ward (nurses, doctors, care assistants, physiotherapists) 42/49 questionnaires returned (86% response rate)
  • 5. Action Research • Recognised method for quality improvement & organisational change • Approach requires – Collaboration – Empowerment – Reflection
  • 6. Demonstrate 2 methods of integration Collaboration Developing Knowledge
  • 7. End of life care review meetings Developing Knowledge: Facilitating questions: •What went well in the care of this patient and their family at the end of life? •What didn’t go so well? •What would we do differently? •Would the way this person died be acceptable to me?
  • 8. Formal Education Clinical education input: End of life care awareness & communication skills training: Developing Knowledge:
  • 9. Project steering group 14 Steering group meetings over 18 month period Focus group with members – pre and post project timelines collaboration
  • 10. Working Together: Journey to improve patient centred care Respiratory Team Specialist palliative care team Patient collaboration
  • 12. RESULTS - quantitative Number of patients accessing palliative care 44
  • 13. RESULTS - qualitative Patients Staff “I wouldn’t be afraid to go into it (hospice) if I had to go into it someday where I would have been before.” Patient 2 ‘The greatest achievement is the shared approach that now exists between the hospice and the respiratory unit’. Respiratory Nurse It (day hospice) gave you an idea what the future might hold and how you could deal with it and that was comforting in itself. I do think that it would have been less effective if it had been a traditional research project… you’d be able to stand up… and present the data but that would have no impact on the patient. Respiratory Physician Patient 3
  • 14. RESULTS Addressing the barriers Additional policy and knowledge transfer benefits
  • 15. Reflection More focus on quantitative data ‘ Respiratory and palliative care knowledge based values and world views have come together and we have generated a new practice based knowledge base’. ‘There are effects we can’t measure… [for example with] the MDT meetings, there was so much learning that happened within the Respiratory Assessment Unit and staff on the ward and [all] that does filter through and the relationships that were built’ . How do we know what makes a difference to patient care? Respiratory Nurses
  • 16. To Conclude The Patient Voice • Thanks to Eamonn Rooney – The Meaning of Palliative Care – The Difference it Makes

Hinweis der Redaktion

  1. Palliation in non malignant diseases has been topical in the international literature for the last decade or so. The debate of how to apply the principles of palliative care to the benefit of patients with advanced respiratory disease has filtered into the Irish health care arena and into our own Respiratory Assessment Unit here at St. James's Hospital. We have asked ourselves: What is palliative care in advanced respiratory disease? Who provides what level of palliative care? How do we integrate international research and recommendations into the context of our own health care organisation? We realised that while the principles of palliative care are applicable to our patient cohort, the model of care delivery requires integration within existing respiratory service structures.
  2. PCFA programme initial focus 3 diseases Report published in 2008 Principal Recommendation to determine a model of care for each of these disease areas
  3. Setting the context: Ireland population of 4 million Palliative care not fully integrated into non malignant disease – leadership required Thru lit review - Action research project identified barriers for integration Patient voice outlined the lack of awareness and resistance
  4. Context continued: All respiratory staff; nurses, doctors, HCA, physiotherapists 42/49 questionnaires returned (86% response rate) 93% interested in palliative care education Understanding of palliative care centred on end-of-life and the dying patient 100% satisfaction with input from SPC team 82.4% felt that more support needed when a patient dies
  5. Final slide context – piece about action research Participatory research is a relatively new method of researching practice especially within palliative care. It differs from other methodologies in that there is an expectation of action within the research process. The values that underpin participatory research are collaboration, empowerment, and reflection. In the current climate of collaboration and working with people in healthcare, participatory research methods are gaining increasing interest when there is a desire to bring about change. Organisational change is becoming an important focus as we look at ways of not only reducing costs but at the same time improving quality of care.While palliative care puts the patient and family at the centre, Participatory Research in Palliative Care discusses a new research methodology that puts practitioners at the heart of the research process as collaborators who work together with researchers to resolve problems in practice
  6. That was setting the context – the next piece will be to examine methods of integration that were used – divided these into two themes – collaboration and developing knowledge
  7. 4 EOLC review meetings during project life cycle – initiative from Hospice Friendly Hospitals Programme taken up by staff. Attended by 7 nurses & allied health on average. Gave time to reflect. Usually its : ‘on to the next task’. Aims of the EOLC review meetings: review meeting is an opportunity as a team to reflect on the care provided to a patient in the last week of his/her life learning exercise and a way of continuous education and improvement in patient care meeting provides the space for personal reflection and remembrance and can provide closure for staff Format: All members of the inter-disciplinary team are invited who cared for the patient & family during last week of life Meeting is facilitated by a staff who was not involved in the care Areas for improvement identified during the meeting then become action items for the team THESE HAVE CONTINUED
  8. During the life time of the project: 23 respiratory staff attending ‘Final Journey’ programme days Home hospice team and day hospice completed respiratory training days 15 respiratory nurses completed 4 day Introduction to Palliative Care training course (provided in SJH by in-house SpC team) Post project completion: Courses and attendance by respiratory staff continues post project. Dealing with bad news programme day specifically for respiratory staff planned for 16th October. 4 nurses on the respiratory ward completed the Essentials in Palliative Care Course, 2 further are currently undertaking this course. Also: one site visit of SJH ward based staff to the hospice (interdisciplinary group).
  9. Note the role of the IHF as funder and supporter of the project; guidance, direction, access to literature, practical support, reflective space for the project officers Vital role of the project officer; accepted part of a respiratory team but able to focus on the project solely and supporting clinical staff in their research role. Retirement of key stake holders and consequences of that Focus group Bumps on the road – staff leaving and competing priorities
  10. Shared care: Respiratory service in acute hospital, hospice in and outpatient services and community services (GP, Public Health Nurse and other services) Patient voice meaning of pall care
  11. From onset of the project, focus group/steering group aimed to ‘identify potential responses in the patient pathway of those with advanced disease’ - always a high priority for the group Through the project realisation that referral protocol may not be as useful as a clearer pathway and in 2012 the timing seemed appropriate to start the development (trust had been build, relationships, learning across the disciplines and fields all build the basis for common understanding and shared vision of what this pathway was to do.) Work commenced March 2012 with workshop: 4 Resp CNS, Nurse manager (ward) ANP and Nurse manage Hospice project officer. 2nd workshop May 2012. intense correspondence and revisions of the draft pathway in between Steering group review of the PW; 7 revisions of the draft pathway. Final document: June 2012. (2 ½ months work) PW used in OPD, RAU resp ward, Pulmonary Rehab. Not yet evaluated (project completed in July 2012.). Anecdotal evidence suggests positive impact. Number of meetings Time it took to develop Explain this a bit more, how came about
  12. Number accessing palliative care refers to the number of patients referred by the respiratory service in the hospital to the day hospice or community palliative care (not the overall number the hospice services see) 44 patients are on the hospice books at this point in time: 2 are inpatients – level 2 beds 3 are supported by home care 37 are either in BMP or are following the BMP either continue to come on a monthly-bi-monthly basis or are linked in with the psychologist for counselling 1 on the waiting list for Breathlessness Management Programme - just being referred Another 4 patients were referred by RAU this year to regional palliative care services Note: numbers are manageable. There has been an increase in 2014; probably a combination of people living longer with their disease, greater awareness of the palliative care needs as well as increased capacity in the hospice. Hospice staff report being able to manage the number of referrals.
  13. Audio quote? Patients: Hospice = death but shift in perception of palliative care High level of satisfaction with palliative care services SPC makes a difference: see quote Staff: Building relationships and collaboration between sites and teams is at the cornerstone of this project Using action research methodology was an important contributor to the outcomes of the project Main change in palliative care interventions been with outpatients
  14. Palliative Care for All conference & workshops Palliative care website – screen grab Health Service Executive commitment service plan/ respiratory model of care National COPD outreach programme Local Ward staff Notes: PCFA Conference: jointly organised & heald by IHF and research project teams. Disease specific workshops co-facilitated SpC and disease specific staff Life time of project: 10 presentations across teams; 14 posters and 10 oral presentations nationally and internationally. COPD Clinical care programme requested input into the Palliative Care section of the COPD Care Guidance document 5 COPD outreach/hospital in the home teams nationwide have requested information about this project and support in addressing palliative care needs in their patient populations Ward based staff (they have up to 12 patients on BiPAP out of 32 beds) and high number of deaths (example: in March this year 15 deaths) continue to develop end of life care practice e.g. work based action plan that involve all staff including clinical and non-clinical. Fundraising for a family room, overnight chairs for relatives, 3 nurses have completed MSc with focus on palliative care issues, 2 staff attended practice development course on EOLC. SpC education sessions to respiratory teams and nursing staff My personal reflection Our experience with Action Research to date is that it is beneficial in working towards our aim. We find that respiratory and palliative care knowledge bases, values and worldviews have come together and we have generated a new practice based knowledge base. AR allows participants to reflect on their work and organisation and implement the changes they see as making sense in their organisation. The project has also given us a platform for challenging the myths in relation to palliative care and to change peoples attitudes. Participants are energised by seeing tangible results throughout the research process and patients receive more immediate benefits.
  15. Need for sophisticated data collection methods. All ad hoc.