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QUICK INSTALLATION WITH AN EXISTING ROUTER OR MODERN ROUTER
ThisInstallationguidewillshowyouhowtogetyourvoipphoneserviceworking.This
installation guide should be used if you have a router. You have a router if either of
the following is true:
You
havemorethanonecomputerconnectedtotheinternet.YourDSLOrcablemodemhasabuil
t-inrouter.

You can tell if thisisthe case by looking on the backof your modem. If it has multiple
ports, it is a modemwith a built-in router. If you are notsure, please callyourInternet
Service Provider and ask them if it is astandard modem or a modem with a built-in
router.
1. Make sure you have everything you need
You need to have a DSL/cable modem (or other high-speed Internet connection), any
home phone with standard phone cable, and the voip Start-Up Kit (which includes
your Linksys router).

2. Connect ethernet cable to Linksys router
Leave your Linksys router unplugged. Connect one end of the blue ethernet cable to
the blue port labeled "Internet" on the back of the Linksys Router.
3. Connect ethernet cable to your existing router
Connect the other end of the blue ethernet cable to an unused ethernet port on your
existing router (or modem with built-in router).

Note:If all the ethernet ports on your existing router (or modem with built-in router)
are full, you'll need to disconnect one of the attached devices and hook it up to the
Linksys router instead. Connect the cable you just disconnected from your existing
router (or modem with built-in router) and plug it into one of the yellow ethernet
ports on the Linksys router.
4. Connect power adapter
Connect the power adapter to the Linksys router and plug the other end into an
electrical outlet.

Note:Only use the power adapter provided! A different one may break the device.
5. Connect telephone
Connect your telephone cord to the port labelled "Phone 1" on the Linksys Router.

Note: If you have ordered a second Voip phone line from your User Control Panel, you
will use the "Phone 2" port to connect the telephone for your additional line.
6. Check for dial tone
Check for a dial tone. If you hear one, congratulations! You're now ready to use voip.
If you don't hear a dial tone, read the troubleshooting advice below.
Troubleshooting
Not getting a dial tone? Try the following solutions to common problems:
 Many issues are resolved by resetting your equipment. To do this: First, shut
off your computer, Linksys router, existing router (if you have one), and
DSL/cable Modem. Then, turn the devices back on one at a time. Turn them
on in this order: modem, existing router, Linksys router, and computer.
 Make sure your phone is plugged into "Phone 1" on the Linksys router.
 Are you able to access web pages? If not, the problem may be with your
internet connection. Check with your service provider to find out if there are
connection issues in your area or some other problem with your connection.
 Be sure your telephone, which is plugged into the Linksys router, is
disconnected from the wall telephone jacks (the ones you use for traditional
phone company service). Voip won't work if the phone is still plugged in to a
wall jack.
 Redo the steps of this installation guide. Make sure to follow the steps exactly.
The order in which you connect and turn on everything is very important.
 If you are transferring your telephone number, it may take a while for the
number to switch over to voip. During this time, any Voip customer who calls
you will be routed to you directly but everyone else who calls will still be
routed to your normal phone line until the transfer is complete.
More Cisco Wireless Router Tips:
How to Set Up a Cisco Linksys Router?

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Quick installation with an existing router or modern router

  • 1. QUICK INSTALLATION WITH AN EXISTING ROUTER OR MODERN ROUTER ThisInstallationguidewillshowyouhowtogetyourvoipphoneserviceworking.This installation guide should be used if you have a router. You have a router if either of the following is true: You havemorethanonecomputerconnectedtotheinternet.YourDSLOrcablemodemhasabuil t-inrouter. You can tell if thisisthe case by looking on the backof your modem. If it has multiple ports, it is a modemwith a built-in router. If you are notsure, please callyourInternet Service Provider and ask them if it is astandard modem or a modem with a built-in router. 1. Make sure you have everything you need You need to have a DSL/cable modem (or other high-speed Internet connection), any home phone with standard phone cable, and the voip Start-Up Kit (which includes your Linksys router). 2. Connect ethernet cable to Linksys router Leave your Linksys router unplugged. Connect one end of the blue ethernet cable to the blue port labeled "Internet" on the back of the Linksys Router.
  • 2. 3. Connect ethernet cable to your existing router Connect the other end of the blue ethernet cable to an unused ethernet port on your existing router (or modem with built-in router). Note:If all the ethernet ports on your existing router (or modem with built-in router) are full, you'll need to disconnect one of the attached devices and hook it up to the Linksys router instead. Connect the cable you just disconnected from your existing router (or modem with built-in router) and plug it into one of the yellow ethernet ports on the Linksys router. 4. Connect power adapter Connect the power adapter to the Linksys router and plug the other end into an electrical outlet. Note:Only use the power adapter provided! A different one may break the device. 5. Connect telephone
  • 3. Connect your telephone cord to the port labelled "Phone 1" on the Linksys Router. Note: If you have ordered a second Voip phone line from your User Control Panel, you will use the "Phone 2" port to connect the telephone for your additional line. 6. Check for dial tone Check for a dial tone. If you hear one, congratulations! You're now ready to use voip. If you don't hear a dial tone, read the troubleshooting advice below. Troubleshooting Not getting a dial tone? Try the following solutions to common problems:  Many issues are resolved by resetting your equipment. To do this: First, shut off your computer, Linksys router, existing router (if you have one), and DSL/cable Modem. Then, turn the devices back on one at a time. Turn them on in this order: modem, existing router, Linksys router, and computer.  Make sure your phone is plugged into "Phone 1" on the Linksys router.  Are you able to access web pages? If not, the problem may be with your internet connection. Check with your service provider to find out if there are connection issues in your area or some other problem with your connection.  Be sure your telephone, which is plugged into the Linksys router, is disconnected from the wall telephone jacks (the ones you use for traditional phone company service). Voip won't work if the phone is still plugged in to a wall jack.  Redo the steps of this installation guide. Make sure to follow the steps exactly. The order in which you connect and turn on everything is very important.  If you are transferring your telephone number, it may take a while for the number to switch over to voip. During this time, any Voip customer who calls you will be routed to you directly but everyone else who calls will still be routed to your normal phone line until the transfer is complete. More Cisco Wireless Router Tips: How to Set Up a Cisco Linksys Router?