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WHAT?
service chain:
• Minimum level
• For all (scale)
• Forever (sustainability)
• value chain:
• Ideal level
• Industrial size processing (supply…)
• Re-use: nutrient recovery
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12. 01
• Scale
• Medium size business
• Quality
• Freedom products/pricing
• Acknowledgement
municipality : Service
Level Agreements
Business
Environment
Enabling
Environment
Supply
Regulation
Financing
Demand
BUSINESS
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14. 01
ROLE OF THE NGO
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Business
Environment
Enabling
Environment
Business
Regulation/
Government
Household
Financing
Sanitation
Marketing
Business
Support
Municipal
Support
Process
Facilitation
16. 01
KEY MESSAGES
• Build chains & markets, not toilets
• Build on what is already there
• Build local systems: diamonds are forever!
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