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Office Address:
Network Planning,
Networks & IS
7th Floor Telecom Tower
Edith Cavell Street
Port Louis
Office Tel: (230) 203 7144
Mobile: (230) 5250 0714
Email:
ismet.ozeer@mauritiustelecom.com
Home Address:
18, Orchidees Street
Morcellement Montreal 1,
Coromandel
Home Tel: (230) 233 2565
M. Ismet Ozeer
Career Objective
Utilise a strong technical background and excellent communication skills in an
engineering and management role in a highly competitive service industry.
To provide valuable contribution in the network development strategy and
processes, set up and improvement of procedures, reliability and quality of
services.
To develop strong business relationships by providing a high standard of
customer service and good technical advice with comprehensive action plans.
Continue to develop knowledge and expertise through sharing and exchange
of on-the-job experience in order to enhance career development.
Looking forward to the challenge of sharing to others and assist in
implementing new-found knowledge and techniques in problem solving and
improving on what's already good, both in business and individually to the
benefit of all interacting stakeholders.
Date of Birth 20 June 1962
Marital Status Married.
Education
Tertiary
August 2000 – May
2002
August 1983 - May 1989
Secondary
1982
Master of Business Administration with specialization in Marketing
University of Mauritius
Bachelor of Electrical and Electronic Engineering (B.Eng)
Kuwait University
University of Cambridge (UK) – HSC/GCE A Level
Royal College of Port Louis
Professional
Membership
Continued
Professional
Registered Professional Engineer of Mauritius (RPEM)
Registration Number: 627
Date: 9 August 1995
Professional Engineer of South Africa (Pr Eng)
Registration Number: 940501
Date: 10 Nov 1994
Member of South African Institute of Electrical Engineers (MSAIEE)
Date: 07 Oct 1994
1
Development
Nov 2009
May 2009
October 2006
September 2006
August 2006
March 2005
October 2005
July 2005
November 2003
December 2002
September 2002
August 2001
June 2001
Certificate in Intrapreneurship (Executive MBA)
Ecole Management de Lyon [EMLYON Business School] of France
Cranfield University School of Management of United Kingdom
Certified Project Leadership
University Of Technology of Mauritius
1. Certificate in VOIP-IPBX-IP CENTREX
2. Certificate in New IP Technologies for Guaranteed IP Networks
EFORT of FRANCE
Certificate in Multi Protocol Label Switching (MPLS) Technology and
Applications
International Telecommunication Union & AFRALTI
Certificate in Convergence Networks and Technologies
Alliances Consulting Group Inc & CTO
Certificate in “Connaissance de la Production et de la Diffusion des
programmes audiovisuels a l’heure du Numerique”
Institut National de l’audiovisuel, Paris, France
Certificate in Business Planning and Benchmarking
Unz & Co, USA
1. Certificate in Organisational Change for Telecommunications
2. Certificate in Developing Capabilities for Organisational
Development in a changing Telecom Environment
Training Solutions & British Telecom, CTO
Certificate in Fundamentals of IP & ATM
Training Solutions, CTO
Certificate of competency in Job Evaluation
Core Services Ltd
Certificate in Leadership & Personality Development
Advanced Institute of Management, UAE
Certificate in Project Management
Unz & Co, USA
Diploma in Wireless Communications systems
United States Telecommunications Training Institute of Washington D.C,
USA & Motorola University, Chicago, Illinois,
2
August 2000
September 1998
September 1998
July 1996
July 1996
Certificate in Installation, Testing, Operation & maintenance of Satellite
Modems
NEC, Japan
Certificate in Network Synchronisation equipment
Hewlett Packard, South Africa
Certificate in Radio & Multiplexers Transmission equipment
SAT, France
1. Certificate in Transmission equipment
2. Certificate in Transmission PDH & SDH equipment
DSC, Danmark
Relevant Skills
Computer Packages
Programming
Languages
Communication
Others
Quality
Good knowledge of Windows, MS Office, Visio Professional and MS Project.
Proficient in high-level languages..
Fluent in English and French.
Project Management, Leadership and Problem Solving skills. Self-motivated,
detail and result-oriented. Ability to work under pressure and meet tight deadlines
Excellent communication skills and ability to build rapport easily with internal &
external “clients”.
Demonstrated ability to lead and manage an effective team.
Shown capacity for taking initiative, lifelong learning and continuing professional
development.
Worked for government and para-statal bodies; ability to manage multiple
projects concurrently, skilled at coordinating work between internal and external
work groups and maintaining customer relationships.
Acted as Quality System Coordinator and provided valuable contribution in the
processes set up and improvement of procedures and played an important role
in the achievement of ISO 9001:2000 Certification for Mauritius Telecom
Employment History
June 1989 - Dec 1989
Employer
Position
Responsibilities
Modern Application Computer Center, Kuwait
Software Engineer
Training, Development, Programming and Software Designs on PC and
Apple Computers.
3
April 1990 - April 1991
Employer
Position
Responsibilities
April 1991 - up to 2015
Employer
Managerial Positions
Present Position
Responsibilities
Central Electricity Board, Mauritius
Trainee Electrical Engineer
Responsible for the construction, maintenance and operation of overhead
and underground networks of up to 66 KV. Also, for the erection, installation,
commissioning and maintenance of plants and associated equipment in
major substation of up to 66 KV. Repairs, maintenance and testing of
transformers and switchgears. Cable laying and testing. Faults clearing etc.
Mauritius Telecom Ltd, Mauritius
From 2004 to 2015
Senior Executive – Network Planning from 2010 to 2015.
To contribute in the elaboration of a comprehensive Network Planning
strategy and be responsible for the implementation thereof to enable the
achievement of the Company’s vision and mission by delivering the results
required by the stakeholders, thereby creating shareholders’ value.
As a member of the Senior Management Committee, contribute in the formulation
of and be responsible for the implementation of strategic decisions and innovative
solutions pertaining to fixed, mobile and internet network in Mauritius Telecom
Group.
Previous Positions
within Mauritius
Telecom
Technical Positions
Held the post of the Executive – Projects Management & Implementation
from 2007 to 2010.
Held the post of the Head of New Technologies Section from 2004 to 2007.
Acted also as the Head of Network Strategy Division during brief periods
within 2005 to 2007.
Acted also as Head of Section of Core Network Implementation Unit during
short periods within 2000 to 2004
From 2004 to 2015
For several years, as Senior Engineer I have managed technical teams
composing of Engineers, Chief Technicians, Service technicians, Technicians,
and Tradesman.
In addition, for several years I have been managing several contracts and
have been the project leader for various projects.
Experience
Fixed Network For many years I have been responsible & associated with fixed network
4
Mobile Network
Data Technologies
Clouds
Digital & Information
systems
Main Achievements
development including the switching, transmission, outside plant ducts & cabling
end to end from exchange to subscriber premises. During my 25 years of
network development the number of fixed lines have increased by more than 10
fold to reach the 360k today. Fibre was introduced for business (FTTB) and in
the access network as FTTC and also to mobile sites. Later FTTH was
introduced and is being accelerated for the next 3 years to cover the whole
island.
When MT became an integrated operator there was mainly the 2G network and
under my tenure of office the 3G & 4G have been launched and coverage
expanded to reach 90% and 25% respectively while 2G network have been
densified. The number of sites has also increased more 5 folds to reach more
than 300 sites. A 4G network was launched to cover entirely the Rodrigues
island.
During my term of service the internet was launched in Mauritius and for that we
had to develop the network to provide the internet service. I was responsible for
the introduction and putting in service of IP-DSLAM (1st in the Orange Group),
the IP Backbone and was associated with all relevant equipment like Broadband
Random Access servers (BRAS), RADIUS, devices for customers etc.
I was responsible for the Conception, Construction & Launched of Rose Hill Data
centre for cloud services. I was also associated with the business development
of this new service including the putting in service of the cloud portal together
with the IS team. I have also been fully responsible for the conceptualization and
design of the new Data Centre at Rose Belle, which has reached implementation
stage.
I have been responsible for the MT’s Drawing office and redesign the office to
digitalise all the MT duct, cable and building plans. Today most of the plans are
fully digital and easy for amendment and are very handy for operation of the
whole network. I am responsible for the introduction, in Q4 2015, of the IP-
Multimedia Subsystems (IMS) for convergence of services in line with ALL-IP
Project & phasing out of PSTN services for voice. This will fuel Innovation owing
to all IP: Teleworking, connected objects, internet of things.
I have been responsible for the implementation of several service platforms like
Zebra, Data Billing System ( DBS), Value added services ( VAS) platforms, etc.
I have also been closely associated with the NICE project and have worked
towards setting up the network inventory, provisioning, fault management etc.
1. I was responsible for the cutting over of the Plaine Verte Exchange from
Port Louis and it happened with less than 1% errors for the thousands of
customers.
2. I was responsible for Introduction of many technologies which became
mainstream later on in the network such as FTTC.
3. I was closely linked to the Launch of MyT IPTV in 2006
4. I put in service the NGN switching in 2007
5. I have actively participated in the NICE project
6. Launch of 1st in the group IP-DSLAM, followed by FTTC for fixed
5
broadband service & Broadband service for ADSL, MyT.
7. I played a vital part in making a reality the Tower sharing with other
operators
8. I was the responsible officer of the Mobile network migration from 7 to 8
digits, which was a seamless migration with almost no complaints.
9. I was responsible for the Replacement of the IN (intelligent Network) by
OCS (Online Charging system) & introduction of DBS (Data billing
system) for mobile data billing & migration of customers to the new
platform. This was done seamlessly for the whole of the mobile park of
customers with almost no complaints.
10. I was the one who installed the POP (Point of presence) in Paris.
11. I was responsible for the introduction of the New IPTV platform +
Multiscreen & migration of customers form old to new platform. This new
platform met with much satisfaction of our customers.
12. I also introduced the Peerapp caching for CDN content Delivery Network
13. I also introduced the New EPC (Enhanced Packet Core) for Mobile
network where all mobile data flows today.
14. I had major contributions in many agreements with many promoters for
extension of network & provision of services e.g Bagatelle Mall, La
Croisette, & many IRS like Anahita, Villa Valriche, Tamarina etc.
15. I was responsible to set up the Baie Jacotet Cable station with all the
various local equipment and participated in submarine cable meetings..
Representing MT at
International events
1. I was a speaker at the Commonwealth Telecommunication Organisation
seminar
2. I was a main speaker at the FTTx Summit in July 2013 in Cape Town
South Africa where I presented how to choose “Which fibre technology
to use to Maximize the Profitability In FTTx”
3. For the past few years I have been attending annually the Orange
Affiliates CTIO meeting in Paris, France where all AMEA CTIO meet &
discuss the strategy for network development and operations.
4. I also represented MT at the FTTX Summit in London, UK
5. I also attended the Mobile World Congress in Barcelona for several
years.
6. I also represented MT at ITU in Geneva, Switzerland
7. I have provided Consulting support to Lesotho Telecom in procurement
of network equipment when MT held shares in this company.
8. I was finalist of the Orange ITN Award with the Glide project
6
7

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CV for CTO 08052015

  • 1. Office Address: Network Planning, Networks & IS 7th Floor Telecom Tower Edith Cavell Street Port Louis Office Tel: (230) 203 7144 Mobile: (230) 5250 0714 Email: ismet.ozeer@mauritiustelecom.com Home Address: 18, Orchidees Street Morcellement Montreal 1, Coromandel Home Tel: (230) 233 2565 M. Ismet Ozeer Career Objective Utilise a strong technical background and excellent communication skills in an engineering and management role in a highly competitive service industry. To provide valuable contribution in the network development strategy and processes, set up and improvement of procedures, reliability and quality of services. To develop strong business relationships by providing a high standard of customer service and good technical advice with comprehensive action plans. Continue to develop knowledge and expertise through sharing and exchange of on-the-job experience in order to enhance career development. Looking forward to the challenge of sharing to others and assist in implementing new-found knowledge and techniques in problem solving and improving on what's already good, both in business and individually to the benefit of all interacting stakeholders. Date of Birth 20 June 1962 Marital Status Married. Education Tertiary August 2000 – May 2002 August 1983 - May 1989 Secondary 1982 Master of Business Administration with specialization in Marketing University of Mauritius Bachelor of Electrical and Electronic Engineering (B.Eng) Kuwait University University of Cambridge (UK) – HSC/GCE A Level Royal College of Port Louis Professional Membership Continued Professional Registered Professional Engineer of Mauritius (RPEM) Registration Number: 627 Date: 9 August 1995 Professional Engineer of South Africa (Pr Eng) Registration Number: 940501 Date: 10 Nov 1994 Member of South African Institute of Electrical Engineers (MSAIEE) Date: 07 Oct 1994 1
  • 2. Development Nov 2009 May 2009 October 2006 September 2006 August 2006 March 2005 October 2005 July 2005 November 2003 December 2002 September 2002 August 2001 June 2001 Certificate in Intrapreneurship (Executive MBA) Ecole Management de Lyon [EMLYON Business School] of France Cranfield University School of Management of United Kingdom Certified Project Leadership University Of Technology of Mauritius 1. Certificate in VOIP-IPBX-IP CENTREX 2. Certificate in New IP Technologies for Guaranteed IP Networks EFORT of FRANCE Certificate in Multi Protocol Label Switching (MPLS) Technology and Applications International Telecommunication Union & AFRALTI Certificate in Convergence Networks and Technologies Alliances Consulting Group Inc & CTO Certificate in “Connaissance de la Production et de la Diffusion des programmes audiovisuels a l’heure du Numerique” Institut National de l’audiovisuel, Paris, France Certificate in Business Planning and Benchmarking Unz & Co, USA 1. Certificate in Organisational Change for Telecommunications 2. Certificate in Developing Capabilities for Organisational Development in a changing Telecom Environment Training Solutions & British Telecom, CTO Certificate in Fundamentals of IP & ATM Training Solutions, CTO Certificate of competency in Job Evaluation Core Services Ltd Certificate in Leadership & Personality Development Advanced Institute of Management, UAE Certificate in Project Management Unz & Co, USA Diploma in Wireless Communications systems United States Telecommunications Training Institute of Washington D.C, USA & Motorola University, Chicago, Illinois, 2
  • 3. August 2000 September 1998 September 1998 July 1996 July 1996 Certificate in Installation, Testing, Operation & maintenance of Satellite Modems NEC, Japan Certificate in Network Synchronisation equipment Hewlett Packard, South Africa Certificate in Radio & Multiplexers Transmission equipment SAT, France 1. Certificate in Transmission equipment 2. Certificate in Transmission PDH & SDH equipment DSC, Danmark Relevant Skills Computer Packages Programming Languages Communication Others Quality Good knowledge of Windows, MS Office, Visio Professional and MS Project. Proficient in high-level languages.. Fluent in English and French. Project Management, Leadership and Problem Solving skills. Self-motivated, detail and result-oriented. Ability to work under pressure and meet tight deadlines Excellent communication skills and ability to build rapport easily with internal & external “clients”. Demonstrated ability to lead and manage an effective team. Shown capacity for taking initiative, lifelong learning and continuing professional development. Worked for government and para-statal bodies; ability to manage multiple projects concurrently, skilled at coordinating work between internal and external work groups and maintaining customer relationships. Acted as Quality System Coordinator and provided valuable contribution in the processes set up and improvement of procedures and played an important role in the achievement of ISO 9001:2000 Certification for Mauritius Telecom Employment History June 1989 - Dec 1989 Employer Position Responsibilities Modern Application Computer Center, Kuwait Software Engineer Training, Development, Programming and Software Designs on PC and Apple Computers. 3
  • 4. April 1990 - April 1991 Employer Position Responsibilities April 1991 - up to 2015 Employer Managerial Positions Present Position Responsibilities Central Electricity Board, Mauritius Trainee Electrical Engineer Responsible for the construction, maintenance and operation of overhead and underground networks of up to 66 KV. Also, for the erection, installation, commissioning and maintenance of plants and associated equipment in major substation of up to 66 KV. Repairs, maintenance and testing of transformers and switchgears. Cable laying and testing. Faults clearing etc. Mauritius Telecom Ltd, Mauritius From 2004 to 2015 Senior Executive – Network Planning from 2010 to 2015. To contribute in the elaboration of a comprehensive Network Planning strategy and be responsible for the implementation thereof to enable the achievement of the Company’s vision and mission by delivering the results required by the stakeholders, thereby creating shareholders’ value. As a member of the Senior Management Committee, contribute in the formulation of and be responsible for the implementation of strategic decisions and innovative solutions pertaining to fixed, mobile and internet network in Mauritius Telecom Group. Previous Positions within Mauritius Telecom Technical Positions Held the post of the Executive – Projects Management & Implementation from 2007 to 2010. Held the post of the Head of New Technologies Section from 2004 to 2007. Acted also as the Head of Network Strategy Division during brief periods within 2005 to 2007. Acted also as Head of Section of Core Network Implementation Unit during short periods within 2000 to 2004 From 2004 to 2015 For several years, as Senior Engineer I have managed technical teams composing of Engineers, Chief Technicians, Service technicians, Technicians, and Tradesman. In addition, for several years I have been managing several contracts and have been the project leader for various projects. Experience Fixed Network For many years I have been responsible & associated with fixed network 4
  • 5. Mobile Network Data Technologies Clouds Digital & Information systems Main Achievements development including the switching, transmission, outside plant ducts & cabling end to end from exchange to subscriber premises. During my 25 years of network development the number of fixed lines have increased by more than 10 fold to reach the 360k today. Fibre was introduced for business (FTTB) and in the access network as FTTC and also to mobile sites. Later FTTH was introduced and is being accelerated for the next 3 years to cover the whole island. When MT became an integrated operator there was mainly the 2G network and under my tenure of office the 3G & 4G have been launched and coverage expanded to reach 90% and 25% respectively while 2G network have been densified. The number of sites has also increased more 5 folds to reach more than 300 sites. A 4G network was launched to cover entirely the Rodrigues island. During my term of service the internet was launched in Mauritius and for that we had to develop the network to provide the internet service. I was responsible for the introduction and putting in service of IP-DSLAM (1st in the Orange Group), the IP Backbone and was associated with all relevant equipment like Broadband Random Access servers (BRAS), RADIUS, devices for customers etc. I was responsible for the Conception, Construction & Launched of Rose Hill Data centre for cloud services. I was also associated with the business development of this new service including the putting in service of the cloud portal together with the IS team. I have also been fully responsible for the conceptualization and design of the new Data Centre at Rose Belle, which has reached implementation stage. I have been responsible for the MT’s Drawing office and redesign the office to digitalise all the MT duct, cable and building plans. Today most of the plans are fully digital and easy for amendment and are very handy for operation of the whole network. I am responsible for the introduction, in Q4 2015, of the IP- Multimedia Subsystems (IMS) for convergence of services in line with ALL-IP Project & phasing out of PSTN services for voice. This will fuel Innovation owing to all IP: Teleworking, connected objects, internet of things. I have been responsible for the implementation of several service platforms like Zebra, Data Billing System ( DBS), Value added services ( VAS) platforms, etc. I have also been closely associated with the NICE project and have worked towards setting up the network inventory, provisioning, fault management etc. 1. I was responsible for the cutting over of the Plaine Verte Exchange from Port Louis and it happened with less than 1% errors for the thousands of customers. 2. I was responsible for Introduction of many technologies which became mainstream later on in the network such as FTTC. 3. I was closely linked to the Launch of MyT IPTV in 2006 4. I put in service the NGN switching in 2007 5. I have actively participated in the NICE project 6. Launch of 1st in the group IP-DSLAM, followed by FTTC for fixed 5
  • 6. broadband service & Broadband service for ADSL, MyT. 7. I played a vital part in making a reality the Tower sharing with other operators 8. I was the responsible officer of the Mobile network migration from 7 to 8 digits, which was a seamless migration with almost no complaints. 9. I was responsible for the Replacement of the IN (intelligent Network) by OCS (Online Charging system) & introduction of DBS (Data billing system) for mobile data billing & migration of customers to the new platform. This was done seamlessly for the whole of the mobile park of customers with almost no complaints. 10. I was the one who installed the POP (Point of presence) in Paris. 11. I was responsible for the introduction of the New IPTV platform + Multiscreen & migration of customers form old to new platform. This new platform met with much satisfaction of our customers. 12. I also introduced the Peerapp caching for CDN content Delivery Network 13. I also introduced the New EPC (Enhanced Packet Core) for Mobile network where all mobile data flows today. 14. I had major contributions in many agreements with many promoters for extension of network & provision of services e.g Bagatelle Mall, La Croisette, & many IRS like Anahita, Villa Valriche, Tamarina etc. 15. I was responsible to set up the Baie Jacotet Cable station with all the various local equipment and participated in submarine cable meetings.. Representing MT at International events 1. I was a speaker at the Commonwealth Telecommunication Organisation seminar 2. I was a main speaker at the FTTx Summit in July 2013 in Cape Town South Africa where I presented how to choose “Which fibre technology to use to Maximize the Profitability In FTTx” 3. For the past few years I have been attending annually the Orange Affiliates CTIO meeting in Paris, France where all AMEA CTIO meet & discuss the strategy for network development and operations. 4. I also represented MT at the FTTX Summit in London, UK 5. I also attended the Mobile World Congress in Barcelona for several years. 6. I also represented MT at ITU in Geneva, Switzerland 7. I have provided Consulting support to Lesotho Telecom in procurement of network equipment when MT held shares in this company. 8. I was finalist of the Orange ITN Award with the Glide project 6
  • 7. 7