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SMX Advanced 2009

Mythbusting PPC
Urban Legends:
Landing Pages


Scott Brinker
President & CTO
ion interactive, inc.

sbrinker@ioninteractive.com
Twitter: @chiefmartec
What is the
  typical
conversion
 rate of a
  PPC ad
Sorry, trick question.

The conversion happens
     after the click.
In converting
respondents, PPC ads and
    landing pages are
   symbiotically linked.
Myth #1:
     A
  landing
  page is
  a single
   page.

(Only the green M&M’s
  make you horny.)
Think of a landing
  page as a bridge
  between ad and
    conversion.




       conversion

 (continuity gap)

ad
Sometimes the conceptual distance isn’t
that far, and a single leap is enough to get
               people across.
Other times, you have
 a little farther to go.
Just don’t use a
short bridge for a
  long distance.




      (Unless your
    respondents are
    willing to do a lot
         of work.)
Sometimes
 a single
  landing
page is just
   right.
Other times a 2 or 3 page “path” is better.
8.12% conversion   9.23% conversion   11.4% conversion
segment




          simple
When is a
path better
  than a
  page?

3 scenarios.
#1.
When you want
  to segment
 respondents.
#2. When you want to ease
someone into      a process.
#3.
When multiple steps
  actually builds
   engagement.
Don’t think
of a landing
    page.

 Think of a
 post-click
 marketing
experience.
Myth #2:
   Flash on
landing pages
    is evil.


  (Vampires exist—
  even without a law
      degree.)
That is a bad
  example of
  Flash on a
landing page.*
  • Loading delay
  • Lengthy animation
  • Design over clarity
  • Expensive


* Unless you’re a firm that produces
expensive, highly animated, design-
      heavy Flash web sites.
The problem is not that people don’t have Flash.




                                      99.1%
This is
                                                 a Flash
                                                 object.




• 43K in size (loads < 1 sec)   • Images load asynchronously
• Writing is text, not image    • Sharp text rendering
• Google can index text         • All text/images configurable
http://googlewebmastercentral.blogspot.com/2008/06/improved-flash-indexing.html
This is
                                                a Flash
                                                object.




• 5K in size (loads < 1 sec)   • Images load asynchronously
• Most of page is HTML text    • Engagement without refresh
• Interactive image browser    • All images configurable
Why climb the Flash mountain?
         • Higher conversion rate
         • Better branding
         • Easier engagement
         • Creative differentiation
Economy of Flash is achieved through
       variable parameters.




Designer creates once.  Marketer uses many times.
Myth #3:
Multivariate Testing (MVT) is better
than A/B testing.
                       (Oooh, sacred cow.)
MVT isn’t better
than A/B testing.
Each has pros
and cons.


But MVT has
had better PR.
Time to balance
the scales.
A/B Testing                 Multivariate Testing
• Requires less traffic         • Requires more traffic

• Tests fewer variations        • Can test more combinations

• Apples-and-oranges tests      • Variations of fixed elements

• Dependent elements okay       • Need independent
                                elements
• Easy to visualize tests
                                • Harder to visualize tests
• No risk of bad combinations
                                • Risks of bad combinations
• Can test multi-page paths
                                • Usually limited to a page
• Often easier to set up
                                • Often harder to set up
This kind of test can’t be done with MVT.
8.12% conversion   9.23% conversion   11.4% conversion
Think
 big.
Test small (and safe).
6 headlines +
       5 subheads +
       4 images +
       3 copy blocks +
       2 calls to action =

        720 combos



Russian roulette caveat:
 how many disastrous
combinations lurk in the
      shadows?
Uh, oops.   Combination
            #593 is “bad”.
The point of busting
   the MVT myth:


marketing > math

 Choose the right tool
   for the right job.
Thank You

Interested in more about post-click
marketing and strategic landing pages?


BOOK
Honest Seduction: Using Post-Click
Marketing to Turn Landing Pages into
Game Changers
Available on Amazon.com


BLOG
http://www.postclickmarketing.com

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SMX Advanced: Landing Page Myths

  • 1. SMX Advanced 2009 Mythbusting PPC Urban Legends: Landing Pages Scott Brinker President & CTO ion interactive, inc. sbrinker@ioninteractive.com Twitter: @chiefmartec
  • 2. What is the typical conversion rate of a PPC ad
  • 3.
  • 4. Sorry, trick question. The conversion happens after the click.
  • 5. In converting respondents, PPC ads and landing pages are symbiotically linked.
  • 6. Myth #1: A landing page is a single page. (Only the green M&M’s make you horny.)
  • 7. Think of a landing page as a bridge between ad and conversion. conversion (continuity gap) ad
  • 8. Sometimes the conceptual distance isn’t that far, and a single leap is enough to get people across.
  • 9. Other times, you have a little farther to go.
  • 10. Just don’t use a short bridge for a long distance. (Unless your respondents are willing to do a lot of work.)
  • 11. Sometimes a single landing page is just right.
  • 12. Other times a 2 or 3 page “path” is better. 8.12% conversion 9.23% conversion 11.4% conversion
  • 13.
  • 14. segment simple
  • 15. When is a path better than a page? 3 scenarios.
  • 16. #1. When you want to segment respondents.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. #2. When you want to ease someone into a process.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27. #3. When multiple steps actually builds engagement.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34. Don’t think of a landing page. Think of a post-click marketing experience.
  • 35. Myth #2: Flash on landing pages is evil. (Vampires exist— even without a law degree.)
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41. That is a bad example of Flash on a landing page.* • Loading delay • Lengthy animation • Design over clarity • Expensive * Unless you’re a firm that produces expensive, highly animated, design- heavy Flash web sites.
  • 42. The problem is not that people don’t have Flash. 99.1%
  • 43.
  • 44. This is a Flash object. • 43K in size (loads < 1 sec) • Images load asynchronously • Writing is text, not image • Sharp text rendering • Google can index text • All text/images configurable
  • 46.
  • 47. This is a Flash object. • 5K in size (loads < 1 sec) • Images load asynchronously • Most of page is HTML text • Engagement without refresh • Interactive image browser • All images configurable
  • 48.
  • 49.
  • 50. Why climb the Flash mountain? • Higher conversion rate • Better branding • Easier engagement • Creative differentiation
  • 51. Economy of Flash is achieved through variable parameters. Designer creates once.  Marketer uses many times.
  • 52. Myth #3: Multivariate Testing (MVT) is better than A/B testing. (Oooh, sacred cow.)
  • 53. MVT isn’t better than A/B testing. Each has pros and cons. But MVT has had better PR. Time to balance the scales.
  • 54. A/B Testing Multivariate Testing • Requires less traffic • Requires more traffic • Tests fewer variations • Can test more combinations • Apples-and-oranges tests • Variations of fixed elements • Dependent elements okay • Need independent elements • Easy to visualize tests • Harder to visualize tests • No risk of bad combinations • Risks of bad combinations • Can test multi-page paths • Usually limited to a page • Often easier to set up • Often harder to set up
  • 55. This kind of test can’t be done with MVT. 8.12% conversion 9.23% conversion 11.4% conversion
  • 56.
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  • 60. Test small (and safe).
  • 61. 6 headlines + 5 subheads + 4 images + 3 copy blocks + 2 calls to action = 720 combos Russian roulette caveat: how many disastrous combinations lurk in the shadows?
  • 62. Uh, oops. Combination #593 is “bad”.
  • 63. The point of busting the MVT myth: marketing > math Choose the right tool for the right job.
  • 64. Thank You Interested in more about post-click marketing and strategic landing pages? BOOK Honest Seduction: Using Post-Click Marketing to Turn Landing Pages into Game Changers Available on Amazon.com BLOG http://www.postclickmarketing.com