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Vaikuttava osallistuminen: kuinka
teknologian arviointi muuttaa maailmaa

                                 Mikko Rask
                    Kuluttajatutkimuskeskus




                 INUSE-seminaari, HSE, 12. joulukuuta 2011
Content

    n   Technology assessment and the
        “participatory turn”
    n   Principles of deliberative democracy
    n   Models of participation
    n   Studying the impacts of participatory
        technology assessment (pTA)
    n   Successful and less successful experiences
    n   Discussion: connections between user-driven
        product development and pTA
2
Personal research interests

    n   Modernisation and attitudes to technology
    n   Relation between expert and lay knowledge
    n   Governance of science, technology and
        environmental risks
    n   Deliberation theory and public participation
        practice




3
Technology assessment
    – what is it?




4
”Broadly, the term ’participatory technology
    assessment (pTA) refers to the class of methods
    and procedures of assessing socio-technological
    issues that actively involve various kinds of
    actors as assessors and discussants”
    Joss & Bellucci, 2002, p. 5




5
Related concepts
                 TECHNOLOGY
                                                                  USER PARTICIPATION IN
      constructive technology assessment, CTA                    PRODUCT DEVELOPMENT?
                   (Rip et al. 1995)
    dialogic/interactive/communicative TA (Geurts
                    & Meyer, 1996)
                                                                    ASSESSMENT
    technology foresight > foresight (Martin, 1996)

                                         post-positivist/ hermeneutic/ discursive/ argumentative policy
                                               analysis (Mayer & Geurts 1998, Jamison 1999)
                                                      integrated assessment (Rotmans, 2001)
                 PARTICIPATION                              futures studies (Bell, 2002)
                  environmental public participation (Renn, 2008)
                          conflict resolution (Simmel, 1959)
                       participatory planning (Forrester, 1989)
            deliberative (democratic) theory (Habermas, Rawls, Dryzek)
                    > deliberative democratic processes (DDPs)
6
A shared context

    n   Problems are complex and systemic
    n   Effective solutions require technical
        expertise, economic efficiency, political
        legitimacy and social acceptance
    n   Demand of communication across
        disciplines and domains



7
The systemic challenge


“Socially relevant
problems are rarely dealt
with within the limits of
single system logic”
- Renn 2008, p. 289




8
Participatory methods
                                                   future search conference
                                                                                  public journalism
                                                     scenario workshop
                                                                                   citizen initiatives
                                                                                                                     delphi
                          national issues forums
                                                                                                               expert hearing
                           electoral deliberation         FUTURE
                                                                                                             voting conference
                                                                      INITIATIVES
                   on-line dialogues               POLITICS                                                            study circles
                                                                                   VOTING
                      e-the people                                                                          collaborative learning approach
                                         ON-LINE
                                                                                                                        world café
                                                                                     LEARNING
             deliberative polling        MIXED
        st
      21 century town meetings                                                        RESEARCH
                                                                                                               focus group
                                         FACE-TO-FACE
                                         PANELS                                                             interview meeting
     consensus conferences (DK)                                                MEDIATION
         planning cells (DE)
         citizen juries (US)                                                                   regulatory negotiation
                                                                       PLANNING
                                       DECISION MAKING                                                   mediation
                                                                       deliberative city planning
                                       referenda
                                                                         co-operative discourse
                      participation in public policies (Brasil)
9
Deliberation as a yardstick:
     not all methods are deliberative!




10
Principles of deliberation
 n   “Deliberation” refers to the style and procedure of
     decision-making
     n   “fairness and competence” factors (Renn et al. 1995)
          n   mutual exchange of arguments instead of decision making based
              on status (Stern & Fineberg, 1996)
          n   “open dialogue, access to information, respect, space to
              understand and reframe issues, and movement toward consensus”
              (Carson & Hartz-Karp 2005)
     n   transforms views rather than simply aggregates preferences
         (Barnes, 2008)
          n   “an active process of challenging unconsidered beliefs and values,
              encouraging individuals to arrive at a defensible position on an
              issue” (Gundersen, 1995)

     n   does not specify the participants
         who are invited to deliberate
11
Deliberative democracy
 n   “Deliberative democracy” refers to the combination of
     deliberation and third-party involvement (e.g., Fishkin
     1991; Renn 2008)
 n   Stakeholder involvement (self-select or targeted)
 n   ”Mini-publics” with some claim of representativeness
     n   e.g. Deliberative Polls, Consensus Conferences, Citizens’
         Juries, Planning Cells
     n   not statistical or electoral representativeness
          n   ”that the diversity of social characteristics and plurality of initial
              points of view in the larger society are substantially present in the
              deliberating mini-public” (Goodin & Dryzek, 2006)
     n   contrast to processes, where participants are self-select or are
         selected on the basis of their partisanship, e.g. public hearings,
         stakeholder dialogues, mediation, regulatory negotiation
12
Does quality of deliberation
     matter in participatory product
             development?



13
Impacts of TA




14               Decker & Ladikas, 2004
”Impact of TA is defined as
     any change with regard to
     the state of knowledge,
     opinions held and actions
     taken by relevant actors in
     the process of societal
     debate on technological
     isssues.”


15
Expectation of impacts depends
     on the objectives of participation




16
Different models of
participation


17
Concept         Main objective                   Rationale                       Examples of instruments


 Functionalist   quality of decision output       representation of knowledge     Delphi, workshops,
                                                  carriers; systematic            hearings, citizen advisory
                                                  integration of knowledge        committees

 Neoliberal      proportional representation      informed consent; Pareto        referenda, focus groups,
                 of values and preferences        optimality                      internet participation,
                                                                                  negotiated rule making

 Deliberative    debating the criteria of truth   inclusion of relevant           discourse-oriented models;
                 and normative validity           arguments; consensus            citizen forums; deliberative
                                                  through argumentation           juries

 Anthropo-       to engage in common sense        inclusion of disinterested      consensus conference,
 logical                                          laypersons representing basic   citizen juries, planning cells
                                                  social categories

 Emancipatory    to empower less privileged       strengthening the resources     community development
                 groups                           of those who suffer most        groups, science workshops,
                                                                                  town meetings

 Postmodern      to demonstrate variability,      acknowledgement of plural       open forums, open space
                 plurality and legitimacy of      rationalities; no closure       conferences, panel
                 dissent                          necessary                       discussions


                                                                       Based on Renn, 2008, p. 303
18
Which models are relevant for
     participatory product development?




19
Multidimensional impacts of TA
 (Decker & Ladikas, 2004)

 n   Types of changes generated
     n   raising knowledge
     n   forming opinions/ attitudes
     n   intializing actions


                       n   Types of issues
                           n   technoscientific
                                  n social
                                 n political

20
Decker &
     Ladikas,
     2004, p. 63

21
The highest step in the ladder of
         participation (Arstein, 1969)
     Participatory Budgeting in the Brazilian city of Porto Alegre, where
     municipal budget priorities have been determined, since 1989, by
     direct vote in open to all popular Regional Assemblies.
              - popular regional assemblies (open to all)
              - regional budget forums (members selected by the regional
              assemblies)
              - municipal budget council elected by the regional
              assembiles)
     Dryzek (2006, 2009):
              - a great success in participatory terms
              - a great success in macro-political impact
              - however, self-select or elected participation
22
Another ”hardwired” deliberation

     The Citizens’ Assembly on Electoral Reform in the
     British Columbia (B.C.) province of Canada. The
     B.C. provincial government established, in 2003, a
     Citizens’ Assembly, made up of 160 randomly-
     selected citizens, who were legislatively charged with
     making a recommendation on province’s electoral
     system that would automatically go onto the ballot as
     a referendum proposal. (Levine, Fung et al. 2005 4;
     Goodin and Dryzek 2006 225).


23
Studying the impacts of TA




24
“It is now commonplace to talk about the
     deliberative turn in democratic theory. . . .
     Indeed, this turn is so striking that it has
     spawned a small industry of review articles
     and edited volumes attempting to sum up
     its meaning and content.”
     Chambers (2003, p. 307)


25
Reviews




26
The impact of participation
Dietz & Stern, 2008, p. 86
     ”The evidence discussed in this section shows
     that the desired immediate results of public
     participation are positively correlated: one
     generally finds similar levels of success in
     terms of quality, legitimacy, and capacity.
     Available evidence supports with high
     confidence a conclusion that tradeoffs among
     these types of results are not inevitable.”




27
Three criteria (Dietz & Stern, 2008)
 n   Quality
     n   refers to assessments or decisions that (1) identify
         the values, interests, and concerns of all who are
         interested in or might be affected by the
         environmental process or decision; (2) identify the
         range of actions that might be taken; (3) identify and
         systematically consider the effects that might follow
         and uncertainties about them; (4) use the best
         available knowledge and methods relevant to the
         above tasks, particularly (5); and(6) incorporate new
         information, methods, and concerns that arise over
         time.

28

criteria (Dietz & Stern, 2008)
 n   Legitimacy
     n   refers to a process that is seen by the interested and affected
         parties as fair and competent and that follows the governing
         laws and regulations.
 n   Capacity
     n   refers to participants, including agency officials and scientists,
         (1) becoming better informed and more skilled at effective
         participation; (2) becoming better able to engage the best
         available scientific knowledge and information about diverse
         values, interests, and concerns; and (3) developing a more
         widely shared understanding of the issues and decision
         challenges and a reservoir of communication and mediation
         skills and mutual trust.


29
Evidence of impacts?




30
Experimental studies
     ”An experimental study by Arvai (2003) shows that when people believe
     that a decision resulted from a public participation process, they are more
     likely to accept the decision, an indication of legitimacy. Arvai surveyed
     378 individuals about a decision by the National Aeronautical and Space
     Administration to deploy a nuclear generator in space exploration. All
     individuals received the same information about the risks and benefits
     involved in using the nuclear generator. However, some were told that
     mission planning, including the decision to use the generator, was based on
     expert knowledge and experience, while others were told that decisions
     about mission planning, objectives, design, and the use of the generator
     were based equally on active public participation and on expert knowledge
     and experience. The individuals who were told that the decision
     incorporated public participation were significantly more supportive of the
     decision itself, as well as the process by which the decision was reached.”

31                                               Dietz & Stern, 2008
Deliberative polls

     ”A number of studies by Fishkin and collaborators (e.g., Fishkin, 1997;
     Farrar et al., 2003, 2006; Fishkin and Luskin, 2005; List et al., 2006)
     used random samples of individuals in carefully planned participatory
     events, called deliberative polls, addressing a number of public policy
     issues
These studies found that participation changed people’s
     opinions on the issues and that people who engaged in deliberative
     polls were more likely to vote afterward, which we interpret as a
     positive outcome
These findings suggest that participatory processes
     increase participants’ capacity through learning and increased
     motivation to participate, as well as developing greater consensus on at
     least some aspects of preference ordering.”



32                                            Dietz & Stern, 2008
Other types of evidence
 n   Quasi-experimental studies, where more
     and less participatory process occure
     normally are compared
 n   Multi-case studies
 n   Practitioners’ experiences




33
Intensive participation more succesful
     ”The most extensive such study was by Beierle and Cayford (2002),
     who coded 239 cases into five categories from least to most intensively
     participatory, according to the mechanism used: from public meetings
     and hearings at the low-intensity end of the spectrum, through advisory
     committees not seeking consensus to advisory committees seeking
     consensus, and finally to negotiations and mediations. More intense
     mechanisms were strongly associated with high ratings on an aggregate
     success measure: less than one-quarter of the processes featuring public
     meetings and hearings were rated highly successful, compared with
     over 90 percent of the negotiations and mediations. Beierle and Cayford
     (2002:48) noted, however, that the more intensive mechanisms
     sometimes achieve consensus by “leaving out participants or ignoring
     issues”—they look more successful from inside the process but may not
     yield better results when the participation moves out to the broader
     society.”
34                                                  Dietz & Stern, 2008
Problems of impact studies

     FOCUS ON INDIVIDUAL PROCESSES
     FEASIBILITY OF EVIDENCE
       ”Given
the relatively greater amount of evidence
       concerning immediate results relative to
       implementation outcomes and impacts in most studies
       of environmental public participation, it is much more
       feasible to evaluate most environmental public
       participation processes on the basis of immediate
       outputs and outcomes than against implementation or
       impact criteria.”
35                                      Dietz & Stern, 2008
The deliberative system and its
     consequentiality (Dryzek, 2009)




36
Kiitos!




37

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Inuse seminar Mikko Rask

  • 1. Vaikuttava osallistuminen: kuinka teknologian arviointi muuttaa maailmaa Mikko Rask Kuluttajatutkimuskeskus INUSE-seminaari, HSE, 12. joulukuuta 2011
  • 2. Content n Technology assessment and the “participatory turn” n Principles of deliberative democracy n Models of participation n Studying the impacts of participatory technology assessment (pTA) n Successful and less successful experiences n Discussion: connections between user-driven product development and pTA 2
  • 3. Personal research interests n Modernisation and attitudes to technology n Relation between expert and lay knowledge n Governance of science, technology and environmental risks n Deliberation theory and public participation practice 3
  • 4. Technology assessment – what is it? 4
  • 5. ”Broadly, the term ’participatory technology assessment (pTA) refers to the class of methods and procedures of assessing socio-technological issues that actively involve various kinds of actors as assessors and discussants” Joss & Bellucci, 2002, p. 5 5
  • 6. Related concepts TECHNOLOGY USER PARTICIPATION IN constructive technology assessment, CTA PRODUCT DEVELOPMENT? (Rip et al. 1995) dialogic/interactive/communicative TA (Geurts & Meyer, 1996) ASSESSMENT technology foresight > foresight (Martin, 1996) post-positivist/ hermeneutic/ discursive/ argumentative policy analysis (Mayer & Geurts 1998, Jamison 1999) integrated assessment (Rotmans, 2001) PARTICIPATION futures studies (Bell, 2002) environmental public participation (Renn, 2008) conflict resolution (Simmel, 1959) participatory planning (Forrester, 1989) deliberative (democratic) theory (Habermas, Rawls, Dryzek) > deliberative democratic processes (DDPs) 6
  • 7. A shared context n Problems are complex and systemic n Effective solutions require technical expertise, economic efficiency, political legitimacy and social acceptance n Demand of communication across disciplines and domains 7
  • 8. The systemic challenge “Socially relevant problems are rarely dealt with within the limits of single system logic” - Renn 2008, p. 289 8
  • 9. Participatory methods future search conference public journalism scenario workshop citizen initiatives delphi national issues forums expert hearing electoral deliberation FUTURE voting conference INITIATIVES on-line dialogues POLITICS study circles VOTING e-the people collaborative learning approach ON-LINE world cafĂ© LEARNING deliberative polling MIXED st 21 century town meetings RESEARCH focus group FACE-TO-FACE PANELS interview meeting consensus conferences (DK) MEDIATION planning cells (DE) citizen juries (US) regulatory negotiation PLANNING DECISION MAKING mediation deliberative city planning referenda co-operative discourse participation in public policies (Brasil) 9
  • 10. Deliberation as a yardstick: not all methods are deliberative! 10
  • 11. Principles of deliberation n “Deliberation” refers to the style and procedure of decision-making n “fairness and competence” factors (Renn et al. 1995) n mutual exchange of arguments instead of decision making based on status (Stern & Fineberg, 1996) n “open dialogue, access to information, respect, space to understand and reframe issues, and movement toward consensus” (Carson & Hartz-Karp 2005) n transforms views rather than simply aggregates preferences (Barnes, 2008) n “an active process of challenging unconsidered beliefs and values, encouraging individuals to arrive at a defensible position on an issue” (Gundersen, 1995) n does not specify the participants who are invited to deliberate 11
  • 12. Deliberative democracy n “Deliberative democracy” refers to the combination of deliberation and third-party involvement (e.g., Fishkin 1991; Renn 2008) n Stakeholder involvement (self-select or targeted) n ”Mini-publics” with some claim of representativeness n e.g. Deliberative Polls, Consensus Conferences, Citizens’ Juries, Planning Cells n not statistical or electoral representativeness n ”that the diversity of social characteristics and plurality of initial points of view in the larger society are substantially present in the deliberating mini-public” (Goodin & Dryzek, 2006) n contrast to processes, where participants are self-select or are selected on the basis of their partisanship, e.g. public hearings, stakeholder dialogues, mediation, regulatory negotiation 12
  • 13. Does quality of deliberation matter in participatory product development? 13
  • 14. Impacts of TA 14 Decker & Ladikas, 2004
  • 15. ”Impact of TA is defined as any change with regard to the state of knowledge, opinions held and actions taken by relevant actors in the process of societal debate on technological isssues.” 15
  • 16. Expectation of impacts depends on the objectives of participation 16
  • 18. Concept Main objective Rationale Examples of instruments Functionalist quality of decision output representation of knowledge Delphi, workshops, carriers; systematic hearings, citizen advisory integration of knowledge committees Neoliberal proportional representation informed consent; Pareto referenda, focus groups, of values and preferences optimality internet participation, negotiated rule making Deliberative debating the criteria of truth inclusion of relevant discourse-oriented models; and normative validity arguments; consensus citizen forums; deliberative through argumentation juries Anthropo- to engage in common sense inclusion of disinterested consensus conference, logical laypersons representing basic citizen juries, planning cells social categories Emancipatory to empower less privileged strengthening the resources community development groups of those who suffer most groups, science workshops, town meetings Postmodern to demonstrate variability, acknowledgement of plural open forums, open space plurality and legitimacy of rationalities; no closure conferences, panel dissent necessary discussions Based on Renn, 2008, p. 303 18
  • 19. Which models are relevant for participatory product development? 19
  • 20. Multidimensional impacts of TA (Decker & Ladikas, 2004) n Types of changes generated n raising knowledge n forming opinions/ attitudes n intializing actions n Types of issues n technoscientific n social n political 20
  • 21. Decker & Ladikas, 2004, p. 63 21
  • 22. The highest step in the ladder of participation (Arstein, 1969) Participatory Budgeting in the Brazilian city of Porto Alegre, where municipal budget priorities have been determined, since 1989, by direct vote in open to all popular Regional Assemblies. - popular regional assemblies (open to all) - regional budget forums (members selected by the regional assemblies) - municipal budget council elected by the regional assembiles) Dryzek (2006, 2009): - a great success in participatory terms - a great success in macro-political impact - however, self-select or elected participation 22
  • 23. Another ”hardwired” deliberation The Citizens’ Assembly on Electoral Reform in the British Columbia (B.C.) province of Canada. The B.C. provincial government established, in 2003, a Citizens’ Assembly, made up of 160 randomly- selected citizens, who were legislatively charged with making a recommendation on province’s electoral system that would automatically go onto the ballot as a referendum proposal. (Levine, Fung et al. 2005 4; Goodin and Dryzek 2006 225). 23
  • 25. “It is now commonplace to talk about the deliberative turn in democratic theory. . . . Indeed, this turn is so striking that it has spawned a small industry of review articles and edited volumes attempting to sum up its meaning and content.” Chambers (2003, p. 307) 25
  • 27. The impact of participation Dietz & Stern, 2008, p. 86 ”The evidence discussed in this section shows that the desired immediate results of public participation are positively correlated: one generally finds similar levels of success in terms of quality, legitimacy, and capacity. Available evidence supports with high confidence a conclusion that tradeoffs among these types of results are not inevitable.” 27
  • 28. Three criteria (Dietz & Stern, 2008) n Quality n refers to assessments or decisions that (1) identify the values, interests, and concerns of all who are interested in or might be affected by the environmental process or decision; (2) identify the range of actions that might be taken; (3) identify and systematically consider the effects that might follow and uncertainties about them; (4) use the best available knowledge and methods relevant to the above tasks, particularly (5); and(6) incorporate new information, methods, and concerns that arise over time. 28
  • 29. 
criteria (Dietz & Stern, 2008) n Legitimacy n refers to a process that is seen by the interested and affected parties as fair and competent and that follows the governing laws and regulations. n Capacity n refers to participants, including agency officials and scientists, (1) becoming better informed and more skilled at effective participation; (2) becoming better able to engage the best available scientific knowledge and information about diverse values, interests, and concerns; and (3) developing a more widely shared understanding of the issues and decision challenges and a reservoir of communication and mediation skills and mutual trust. 29
  • 31. Experimental studies ”An experimental study by Arvai (2003) shows that when people believe that a decision resulted from a public participation process, they are more likely to accept the decision, an indication of legitimacy. Arvai surveyed 378 individuals about a decision by the National Aeronautical and Space Administration to deploy a nuclear generator in space exploration. All individuals received the same information about the risks and benefits involved in using the nuclear generator. However, some were told that mission planning, including the decision to use the generator, was based on expert knowledge and experience, while others were told that decisions about mission planning, objectives, design, and the use of the generator were based equally on active public participation and on expert knowledge and experience. The individuals who were told that the decision incorporated public participation were significantly more supportive of the decision itself, as well as the process by which the decision was reached.” 31 Dietz & Stern, 2008
  • 32. Deliberative polls ”A number of studies by Fishkin and collaborators (e.g., Fishkin, 1997; Farrar et al., 2003, 2006; Fishkin and Luskin, 2005; List et al., 2006) used random samples of individuals in carefully planned participatory events, called deliberative polls, addressing a number of public policy issues
These studies found that participation changed people’s opinions on the issues and that people who engaged in deliberative polls were more likely to vote afterward, which we interpret as a positive outcome
These findings suggest that participatory processes increase participants’ capacity through learning and increased motivation to participate, as well as developing greater consensus on at least some aspects of preference ordering.” 32 Dietz & Stern, 2008
  • 33. Other types of evidence n Quasi-experimental studies, where more and less participatory process occure normally are compared n Multi-case studies n Practitioners’ experiences 33
  • 34. Intensive participation more succesful ”The most extensive such study was by Beierle and Cayford (2002), who coded 239 cases into five categories from least to most intensively participatory, according to the mechanism used: from public meetings and hearings at the low-intensity end of the spectrum, through advisory committees not seeking consensus to advisory committees seeking consensus, and finally to negotiations and mediations. More intense mechanisms were strongly associated with high ratings on an aggregate success measure: less than one-quarter of the processes featuring public meetings and hearings were rated highly successful, compared with over 90 percent of the negotiations and mediations. Beierle and Cayford (2002:48) noted, however, that the more intensive mechanisms sometimes achieve consensus by “leaving out participants or ignoring issues”—they look more successful from inside the process but may not yield better results when the participation moves out to the broader society.” 34 Dietz & Stern, 2008
  • 35. Problems of impact studies FOCUS ON INDIVIDUAL PROCESSES FEASIBILITY OF EVIDENCE ”Given
the relatively greater amount of evidence concerning immediate results relative to implementation outcomes and impacts in most studies of environmental public participation, it is much more feasible to evaluate most environmental public participation processes on the basis of immediate outputs and outcomes than against implementation or impact criteria.” 35 Dietz & Stern, 2008
  • 36. The deliberative system and its consequentiality (Dryzek, 2009) 36