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EUROPEAN CLOUD & HOSTING 
PROVIDER SURVEY 2014 
Research by Interxion 
November 2014
CLOUD AND HOSTING MARKET SURVEY 2014 
Last year we surveyed the industry to understand the 
impact of cloud services on the European hosting market. 
We wanted to give you an insight into what the industry 
as a whole is experiencing and how it is managing 
change; to give you a context for thinking about your own 
experiences and strategies. 
We ran a survey again this year to see how, if at all, 
things have changed … 
2 
Read our key findings 
from 2013 
Download the 2013 
whitepaper ‘The Evolution of 
the European Cloud Market
CLOUD AND HOSTING MARKET SURVEY 2014 
OUR FINDINGS INCLUDE: 
 A major shift in customer demand from traditional hosting to 
3 
IaaS 
 The impact of cloud on revenues is expected to rise 
 Service providers still prefer to own and operate their IT 
infrastructure 
 Data centres or server rooms are still the infrastructure of 
choice 
 Competition is increasing from the global cloud platforms 
 Customer focus and portfolio diversification are key 
strategies for protecting market share against these global 
players
A MAJOR SHIFT IN CUSTOMER DEMAND 
 This year’s survey shows a major shift in 
4 
customer demand 
 Only 23% of respondents still see 
strongest demand for traditional hosting 
services, versus 56% last year 
 These figures indicate a market in flux. 
Enterprise cloud adoption is picking up 
and enterprises are engaging with local 
service providers to migrate to the cloud.
IMPACT OF CLOUD ON REVENUES TO RISE 
 Today, cloud revenues represent a 
5 
relatively small share of respondents’ 
revenues 
 But respondents do expect significant 
growth within the next three years 
 12% of respondents indicate that IaaS 
represents 60% or more of last year’s 
revenues, but this percentage doubles to 
24% when asked to estimate revenue 
share in 2016
SERVICE PROVIDERS PREFER THEIR OWN DCs 
 The majority of respondents (76%) still 
6 
own and manage their own computing 
infrastructure located in either their own 
or a third-party data centre 
 This does mean that almost a quarter of 
our respondents (24%) are using only 
cloud infrastructure – where the 
hardware is owned and managed by a 
cloud provider – as their only hosting 
platform
DCs ARE STILL INFRASTRUCTURE OF CHOICE 
 More than a third of service providers 
7 
(35%) have built their own data centre 
and use it as their primary site 
 Another 38% of service providers use a 
third-party data centre 
 The remaining 27% use a cloud 
infrastructure as their primary platform. 
Most likely, these respondents prefer to 
be asset light and use the infrastructure 
of other cloud service providers.
RISING COMPETITION FROM GLOBAL PLAYERS 
 In last year’s survey only 13% of 
8 
respondents considered international 
cloud providers to be their main 
competition 
 This year that number has risen sharply 
to 37% 
 Clearly there is a significant shift of 
perception of global cloud platforms as 
being more foe than friend
PORTFOLIO DIVERSIFICATION IS KEY 
 The shift in perception about the global 
9 
players clearly reflects a heating up of 
competition in the European hosting 
market 
 We were therefore particularly interested 
in what our respondents had to say about 
the strategies they’re using, in order to 
differentiate themselves from the 
competition 
 We’ve found that most respondents use 
more than five of the suggested 
strategies at the same time
FURTHER READING 
 Interxion – The Evolution of the European Cloud Market 
 InfoWorld - Try again, cloud contenders: Amazon, Google, and 
10 
Microsoft have won 
 ZDNet - Europe's new data laws: Just how many cloud vendors 
would comply? 
 Data Center Knowledge - How AWS, Google, Microsoft and 
SoftLayer will Change the Hosting Market 
 Barron’s - Microsoft: Is The Cloud Just Bringing Down Their Profit? 
Asks Morgan Stanley 
 Forbes - Predicting Enterprise Cloud Computing Growth
Amsterdam • Brussels • Copenhagen • Dublin • Dusseldorf • Frankfurt • Hilversum • London • Madrid • Paris • Stockholm • Vienna • Zurich 
www.interxion.com 
THANK 
YOU 
Download the full report here

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European cloud and hosting market survey 2014

  • 1. EUROPEAN CLOUD & HOSTING PROVIDER SURVEY 2014 Research by Interxion November 2014
  • 2. CLOUD AND HOSTING MARKET SURVEY 2014 Last year we surveyed the industry to understand the impact of cloud services on the European hosting market. We wanted to give you an insight into what the industry as a whole is experiencing and how it is managing change; to give you a context for thinking about your own experiences and strategies. We ran a survey again this year to see how, if at all, things have changed … 2 Read our key findings from 2013 Download the 2013 whitepaper ‘The Evolution of the European Cloud Market
  • 3. CLOUD AND HOSTING MARKET SURVEY 2014 OUR FINDINGS INCLUDE:  A major shift in customer demand from traditional hosting to 3 IaaS  The impact of cloud on revenues is expected to rise  Service providers still prefer to own and operate their IT infrastructure  Data centres or server rooms are still the infrastructure of choice  Competition is increasing from the global cloud platforms  Customer focus and portfolio diversification are key strategies for protecting market share against these global players
  • 4. A MAJOR SHIFT IN CUSTOMER DEMAND  This year’s survey shows a major shift in 4 customer demand  Only 23% of respondents still see strongest demand for traditional hosting services, versus 56% last year  These figures indicate a market in flux. Enterprise cloud adoption is picking up and enterprises are engaging with local service providers to migrate to the cloud.
  • 5. IMPACT OF CLOUD ON REVENUES TO RISE  Today, cloud revenues represent a 5 relatively small share of respondents’ revenues  But respondents do expect significant growth within the next three years  12% of respondents indicate that IaaS represents 60% or more of last year’s revenues, but this percentage doubles to 24% when asked to estimate revenue share in 2016
  • 6. SERVICE PROVIDERS PREFER THEIR OWN DCs  The majority of respondents (76%) still 6 own and manage their own computing infrastructure located in either their own or a third-party data centre  This does mean that almost a quarter of our respondents (24%) are using only cloud infrastructure – where the hardware is owned and managed by a cloud provider – as their only hosting platform
  • 7. DCs ARE STILL INFRASTRUCTURE OF CHOICE  More than a third of service providers 7 (35%) have built their own data centre and use it as their primary site  Another 38% of service providers use a third-party data centre  The remaining 27% use a cloud infrastructure as their primary platform. Most likely, these respondents prefer to be asset light and use the infrastructure of other cloud service providers.
  • 8. RISING COMPETITION FROM GLOBAL PLAYERS  In last year’s survey only 13% of 8 respondents considered international cloud providers to be their main competition  This year that number has risen sharply to 37%  Clearly there is a significant shift of perception of global cloud platforms as being more foe than friend
  • 9. PORTFOLIO DIVERSIFICATION IS KEY  The shift in perception about the global 9 players clearly reflects a heating up of competition in the European hosting market  We were therefore particularly interested in what our respondents had to say about the strategies they’re using, in order to differentiate themselves from the competition  We’ve found that most respondents use more than five of the suggested strategies at the same time
  • 10. FURTHER READING  Interxion – The Evolution of the European Cloud Market  InfoWorld - Try again, cloud contenders: Amazon, Google, and 10 Microsoft have won  ZDNet - Europe's new data laws: Just how many cloud vendors would comply?  Data Center Knowledge - How AWS, Google, Microsoft and SoftLayer will Change the Hosting Market  Barron’s - Microsoft: Is The Cloud Just Bringing Down Their Profit? Asks Morgan Stanley  Forbes - Predicting Enterprise Cloud Computing Growth
  • 11. Amsterdam • Brussels • Copenhagen • Dublin • Dusseldorf • Frankfurt • Hilversum • London • Madrid • Paris • Stockholm • Vienna • Zurich www.interxion.com THANK YOU Download the full report here